I am running Windows XP Home Edition sp3. When I perform a Windows Update and click on the "Express" button, my computer goes to the page that says "Checking for the latest updates for your computer..." with the green box moving from left to right in the progress bar. However, my computer never gets beyond this point. The green box continues to move through the progress bar forever.
I have gone to Microsoft's technical support page (support.microsoft.com) and found several web pages that address this issue. However, after following the resolution steps, Windows Update still gets stuck at the same place.
I would appreciate any help in resolving this issue with my computer. Thanks!