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BSOD - Kernel 41...Need help please!


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#1 ModestAtlas

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Posted 21 December 2013 - 01:41 PM

Hi,

 

I've been getting these consistently for the past couple of months. I've tried looking up solutions, but I'm not a wiz at debugging computer issues without some active feedback, so all the help I can get is greatly appreciated. It seems that this issue only occurs when I'm gaming by the way.

 

I've looked at some previous posts, and so here's my..

 

Minidump link: http://www.mirrorcreator.com/files/0HIL0RUN/Minidump.zip_links

 

Speccy screenshot: http://speccy.piriform.com/results/bodaUxuWYeOscjhcZN4unZC

 

MiniToolBox results are attached.

 

Let me know if I'm missing anything.

Attached Files



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#2 dls62

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Posted 22 December 2013 - 10:47 AM

Caution:  Attempting to open the minidump triggers multiple adware pop-ups and a browser add-on installer!



#3 dc3

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Posted 22 December 2013 - 12:36 PM

From the Speccy I see that you have to identical RAM modules installed, but are only running in Single Channel.

 

There are two sets of RAM slots, A1 and A2.  Make sure that both module are in the two A1 slots.

 

Can you boot into Safe Mode?

 

If you can, does this problem persist?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 ModestAtlas

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Posted 26 December 2013 - 12:35 AM

I did in fact have my RAM installed into B1 and B2, when they should have been paired in A2 and B2, or A1 and B1, but I'm not sure if this would have caused my crashes.

 

I also had two audio drivers running, vying for attention, so that might have contributed to the problem.

 

Unfortunately I don't know how to provoke crashes aside from playing video games, but even then they happen randomly. So I guess I'll just have to play a ton over the next couple of days and see if they continue to occur. 



#5 dc3

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Posted 26 December 2013 - 10:13 AM

Normally the proper RAM population order is A1 and A2.

 

You should only have NVIDIA graphic drivers.  I would suggest uninstalling all of the graphics drivers and reinstall them.  There is a proper order which should be observed when you uninstall the NVIDIA drivers.  Be sure that you download the drivers at the NVIDIA website.

 

 
Before installing new NVIDA drivers you must first uninstall the old drivers.  It is very important that the Graphics Driver be the last driver to be uninstalled.  If this is not done you will find yourself repeating the process.
 
Before uninstalling the drivers you should download the new drivers from the NVIDA website.  As you can see in the image below there are two means of finding the correct drivers.  Option 1: is the manual method, Option 2: is a automated scan which will find the correct drivers.  
 
nvidiadownload_zps19003119.png
 
Don't open the drivers until after all of the drivers have been uninstalled and the computer has been restarted.
 
In the Start menu click on Control Panel, when it opens click on Programs and Features and wait until it is populized.
 
The programs are alphabetized, scroll down to the Ns where you will find the list of NVIDIA drivers similar to the one in the image below.
 
Nvidia_zps01e691da.png
 
Important: Users of older motherboards with a Nvidia Chipset may find a ChipsetDriver listed, these are unreleated to the Display Drivers. If you uninstall a NVIDIA Chipset drivers, your system could become non functional and require a installation of the operating system.
 
Remove these drivers one at a time leaving the Graphics Driver the last to be uninstalled
 
Place the mouse pointer over the driver you want to uninstall, this will highlight the choice.  Right click on the driver, a window will open with the word Uninstall, click on this to uninstall the driver.  After the driver is removed from the list go on to the next one. 
 
Note:  If while uninstalling the Nvidia Drivers the system asks for a RESTART after uninstalling a driver and it wont let you proceed when choosing "restart later", then its OK go ahead and restart and pick up in the Control Panel under Programs and Features where you left off.
  
Now that you are left only with Graphics Driver, uninstall it.   
  
The system will ask for a RESTART, you should now do so.
 
Windows has as native graphics driver which will make it possible to continue with the installation of the new NVIDIA drivers.  You should install the new drivers now.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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