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XP home edition : various problems.


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#1 olvidadizo

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Posted 21 December 2013 - 10:40 AM

Hi I did use Avast paid for anti virus, till their last major up-date. After doing the up-date it put My XP in to a cycle of re-boots. after 8 or 9 of these, I done a safe mode start up while it was booting up. I was able to delete avast in safe mode and run malwarebytes, it come back clear. But on their site it had happened to lots of People. I got Kaspersky anti virus then, It was a bit bloaty for an XP and kick in with a scan of different kinds and times ( Great if You have a big hard-drive and ram to go with it. Any way, come Patch Tuesday ( which is Wednesday in the UK lol ) I had a go at the up-dates, and they went on forever. So in the end, I tried to click cancel, but it was greyed out. I hit review up-dates and that released Me from the update center. I re-booted and tried again, same gimmick.also the cpu was running at 100% So I thought, right, get shut of Kaspersky, but it wouldn't let Me UN-install it, and wouldn't let Me in to add/remove progs either.
So I went in to safe mode again, but couldn't remove kaspersky from there either. the cpu was running at about 60/70% in safe mode, so I thought try a re-boot and see what happens.
The fan was still working for the Coalition, but by some miracle let Me UN-install Kasperskey.
I then run a malawarebyte scan, it was all clear. done a reboot and installed Avira free antivi. cpu was at better than before, but I get a low virtual memory as soon as I log in now ?? I hope You can help with this please. Thank You in advance ( just in case I bust the laptop in the process ) xmas_smile.gif

..............................

I have posted this on another tech site. I haven't had an answer in 5 or 6 days. I was a bit wooried about posting the DDs scan, because I was asked not to pit it in a zip file. and I don't know if that's a safe thing to do. I done a hijackthis, dds and a Gmer scan. I know I can't post anything here till I close or get an answer off the other site. But would like You answer as to the dds log not being in a zip please. thank You :thumbup2:



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#2 hamluis

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Posted 21 December 2013 - 01:49 PM

It's easier for others to read...if you just paste the requested reports into your post, rather than atach.

 

You can post your DDS log (assuming that it's current) into the new topic you will need to create in the forum which contains the Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html .

 

No need to post a HJT log or a GMER.

 

If other logs are wanted, you will be asked to provide them as your new topic progressees.

 

Louis



#3 olvidadizo

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Posted 21 December 2013 - 06:43 PM

Thanks for that Hamluis, I'll run a new DDS log and post it. Cheers :thumbup2:



#4 olvidadizo

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Posted 21 December 2013 - 09:33 PM

Hamluis, My diabetes has got the better of me this Morning. I've posted a log of DDS and the attachment. But I forgot to leave an appropriate title or explaination for the post :cowboy:  Sorry about that.



#5 hamluis

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Posted 22 December 2013 - 01:59 PM

I will fix it, :thumbsup2: .

 

Reference:  http://www.bleepingcomputer.com/forums/t/518230/can-you-check-this-dds-log-please/#entry3239509

 

Now that you have properly posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

Louis


Edited by hamluis, 22 December 2013 - 02:06 PM.





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