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Microsoft Office 2007 fails to unload and completely freezes my computer


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#1 baffledone

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Posted 20 December 2013 - 11:16 PM

When I boot my computer and try to go into my email (Microsoft Outlook) it fails to load, completely freezes, and won't operate in any manor. 

 

I uninstalled/reinstalled it, same problem.  I've done disk repair, defrag, etc, and nothing pinpoints this problem.

 

Can anyone help with this problem?

 

I removed a driver by accident for a Kodak printer, and since then it has screwed me up.


Edited by hamluis, 21 December 2013 - 11:20 AM.
Moved from Win 7 to Business Applications - Hamluis.


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#2 compuease

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Posted 20 December 2013 - 11:18 PM

Current antivirus? Runs clean?  Try Malwarebytes to make sure you are clean?



#3 hamluis

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Posted 21 December 2013 - 11:18 AM

If Outlook is part of MS Office and not a standalone version...the problem may lie with the Office files, not the Outlook files.

 

Have you tried uninstalling...then reinstalling...MS Office?

 

Louis






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