I received this message on a blue screen which does not allow my computer to start. When I first received it last week, it was only when I tried to log onto Firefox. I ran a scan using Avast, CCleaner, and Spybot in safe mode then did a disk check on boot up. It all seemed fine after that.
Yesterday I received the same message again and I restored my computer to an earlier date (after I thought I had fixed the issue last week). It worked and I again scheduled a scan disk check when my computer restarted today. Everything was fine, but could not open Firefox. I could however open IE. I uninstalled and reinstalled Firefox and then received a message stating something like do not have read access? Once again, I started in safe mode and it opened for me. Since then when trying to boot normally I instantly get the blue screen and the message: PAGE_FAULT_IN_NONPAGED_AREA Stop:0x000000520 (0xB09B4000,0x00000001,0x8058289E,0x00000000).
On thge 10th of December Avast did find a virus that I accidently chose to fix automatically instead of sending to chest. I don't know if that has anything to do with all of this, but seems like that is when trouble started. The file name where it was located was C;\Documents and Settings\Becky Beach\Favorites\Dell DImension DE051 184pin Desktop RAM Memory. I have not installed any new memory since about a year ago.
I also use CCleaner registryt fix, but I back up and I merged the files from December back into the memory thinking that may have been the issue also.
This is my system properties:
Microstoft WIndows XP
Service Pack 3
DEll Dimension DE051
Celeron® CPU 2.53GHz
2.53 GHz 2.00 GB of RAM
I hope I have included all the details that are needed. I do not know a lot about computers, so I will need step by step help.
Edited by hamluis, 20 December 2013 - 08:56 PM.
Moved from XP to Am I Infected - Hamluis.