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I can ping a website, but I cannot access it on a browser.


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5 replies to this topic

#1 con1287

con1287

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Posted 19 December 2013 - 07:52 PM

Hello guys,

 

So here's the problem, I can ping a website successfully from the cmd prompt but I cannot seem to access it through internet explorer, chrome, firefox, etc. It is aggravating me that this is happening so I was wondering if there was anyone out there that can help me alleviate this problem? I have tried flushing the dns, etc. but nothing seems to work at all. I've never had a problem with this before. Am I infected or....?

 

I am running a Windows 7 Machine HP with a cisco 2100 Cable Modem and Netgear router. My internet connection is wired to my desktop computer from the router and even on wifi I cannot access the site on my iPhone, etc.

 

If there is anymore that you may need to assist me I will be more than happy to oblige. Thanks in advance you guys, I really need some help!!!

 

(The website I cannot access on my iPhone or from my computer is www.bada.tv)



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#2 cryptodan

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Posted 19 December 2013 - 08:41 PM

Please download MiniToolBox, and save it to your desktop and run it, and checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

#3 con1287

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Posted 20 December 2013 - 05:48 PM

Here is the log:

 

MiniToolBox by Farbar  Version: 18-12-2013
Ran by Tim Shin (administrator) on 20-12-2013 at 14:47:30
Running from "C:\Users\Tim Shin\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

#       ::1             localhost

========================= IP Configuration: ================================

NVIDIA nForce 10/100 Mbps Ethernet  = Local Area Connection (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global defaultcurhoplimit=64

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : TimShin-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
   Physical Address. . . . . . . . . : 70-71-BC-7E-D8-89
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::2dfc:a5c:5231:3288%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, December 20, 2013 2:42:59 PM
   Lease Expires . . . . . . . . . . : Saturday, December 21, 2013 2:42:58 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 242250172
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-1B-7E-B0-70-71-BC-7E-D8-89
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{39AB9243-AF0A-4AF5-95D3-0F8375C62AD1}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:20d9:1a49:3f57:fefd(Preferred)
   Link-local IPv6 Address . . . . . : fe80::20d9:1a49:3f57:fefd%12(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4007:800::1004
   74.125.224.37
   74.125.224.38
   74.125.224.39
   74.125.224.40
   74.125.224.41
   74.125.224.46
   74.125.224.32
   74.125.224.33
   74.125.224.34
   74.125.224.35
   74.125.224.36

Pinging google.com [74.125.224.33] with 32 bytes of data:
Reply from 74.125.224.33: bytes=32 time=18ms TTL=53
Reply from 74.125.224.33: bytes=32 time=14ms TTL=53

Ping statistics for 74.125.224.33:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 14ms, Maximum = 18ms, Average = 16ms
Server:  UnKnown
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.138.253.109
   98.139.183.24
   206.190.36.45

Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=120ms TTL=46
Reply from 98.138.253.109: bytes=32 time=87ms TTL=46

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 87ms, Maximum = 120ms, Average = 103ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...70 71 bc 7e d8 89 ......NVIDIA nForce 10/100 Mbps Ethernet
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.2    276
      192.168.1.2  255.255.255.255         On-link       192.168.1.2    276
    192.168.1.255  255.255.255.255         On-link       192.168.1.2    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.2    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.2    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 12     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 12     58 2001::/32                On-link
 12    306 2001:0:9d38:6abd:20d9:1a49:3f57:fefd/128
                                    On-link
 10    276 fe80::/64                On-link
 12    306 fe80::/64                On-link
 12    306 fe80::20d9:1a49:3f57:fefd/128
                                    On-link
 10    276 fe80::2dfc:a5c:5231:3288/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/18/2013 10:12:22 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16428, time stamp: 0x525b664c
Faulting module name: MMDevApi.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b892
Exception code: 0xc0000005
Fault offset: 0x00023b0f
Faulting process id: 0x860
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (12/17/2013 06:51:17 PM) (Source: Application Hang) (User: )
Description: The program WINWORD.EXE version 12.0.6683.5002 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 23b0

Start Time: 01cefb9bf9ddac00

Termination Time: 0

Application Path: C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE

Report Id: 41267331-678f-11e3-9f09-7071bc7ed889

Error: (12/17/2013 06:50:37 PM) (Source: Microsoft Office 12) (User: )
Description: Rejected Safe Mode action : Microsoft Office Word.

Error: (12/17/2013 06:50:19 PM) (Source: Application Hang) (User: )
Description: The program WINWORD.EXE version 12.0.6683.5002 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1dfc

Start Time: 01cefb9bdab1c870

Termination Time: 0

Application Path: C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE

Report Id: 1e474ba1-678f-11e3-9f09-7071bc7ed889

Error: (12/17/2013 06:50:02 PM) (Source: Application Hang) (User: )
Description: The program WINWORD.EXE version 12.0.6683.5002 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1e7c

Start Time: 01cefb956e039330

Termination Time: 20

Application Path: C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE

Report Id: 108ce421-678f-11e3-9f09-7071bc7ed889

Error: (12/17/2013 06:16:09 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.16428 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: ae8

Start Time: 01cefb97161c6078

Termination Time: 10

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (12/17/2013 08:28:17 AM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: The server name or address could not be resolved

Error: (12/13/2013 02:51:54 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 10.0.9200.16750 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 6e0

Start Time: 01cef855b6b0d590

Termination Time: 0

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Report Id: 1be84179-6449-11e3-bbd9-7071bc7ed889

Error: (12/12/2013 06:53:01 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7363

Error: (12/12/2013 06:53:01 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7363

System errors:
=============
Error: (12/20/2013 02:45:41 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (12/20/2013 02:45:41 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (12/19/2013 02:52:13 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (12/19/2013 02:52:13 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (12/18/2013 02:47:59 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (12/18/2013 02:47:59 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (12/17/2013 04:19:42 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (12/17/2013 04:19:42 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (12/17/2013 04:06:58 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (12/17/2013 04:06:58 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2012-10-26 20:31:53.484
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-10-26 20:31:53.390
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-10-26 20:31:53.297
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-10-26 20:31:53.203
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-10-26 15:53:23.950
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-10-26 15:53:23.872
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

=========================== Installed Programs ============================

 Update for Microsoft Office 2007 (KB2508958)
µTorrent (Version: 3.3.2.30303)
Adblock Plus for IE (32-bit and 64-bit) (Version: 0.8.470)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Akamai NetSession Interface
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
Auslogics DiskDefrag (Version: 4.3.1.0)
BitZipper 2013 (Version: 2013.12.10.17)
Bonjour (Version: 3.0.0.10)
CCleaner (Version: 4.07)
CDisplayEx 1.9.15
CyberLink DVD Suite Deluxe (Version: 7.0.2115)
DAEMON Tools Lite (Version: 4.47.1.0333)
DirectX for Managed Code Update (Summer 2004) (Version: 9.02.2904)
Doom 3 (Version: 1.00.0000)
Dropbox (Version: 2.4.10)
DVD Menu Pack for HP MediaSmart Video (Version: 3.1.3224)
f.lux
FEAR (Version: 1.00.0000)
File Type Assistant (Version: 2013.4.8.0)
Free DWG Viewer 7.2 (Version: 7.2.0.51)
Free File Viewer 2012 (Version: 2012.10.9.0)
GameSpy Arcade
Google Chrome (Version: 27.0.1453.110)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)
Google Update Helper (Version: 1.3.22.3)
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
HP Advisor (Version: 3.4.10262.3295)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Games (Version: 1.0.0.71)
HP MediaSmart Demo (Version: 1.00.0000)
HP MediaSmart DVD (Version: 3.1.3317)
HP MediaSmart Music/Photo/Video (Version: 3.1.3422)
HP MediaSmart SmartMenu (Version: 3.1.0.1)
HP MediaSmart/TouchSmart Netflix (Version: 1.0.2.0)
HP Odometer (Version: 2.10.0000)
HP Remote Solution (Version: 1.1.11.0)
HP Remote Solution (Version: 1.1.12.0)
HP Setup (Version: 8.1.4186.3400)
HP Support Assistant (Version: 7.0.39.15)
HP Support Information (Version: 10.1.0002)
HP Update (Version: 5.002.003.003)
HP Vision Hardware Diagnostics (Version: 2.1.2.27173)
iCloud (Version: 3.0.2.163)
iTunes (Version: 11.1.3.8)
Java 7 Update 25 (64-bit) (Version: 7.0.250)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
Junk Mail filter update (Version: 14.0.8089.726)
Knights of the Force 2.0 (Version: 2.0)
KotF Duel Emperor’s Throneroom
KotF Revan and Malak
LabelPrint (Version: 2.5.2017)
Magical Jelly Bean KeyFinder (Version: 2.0.9.8)
MediaWidget 6.0
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Halo
Microsoft Halo Custom Edition
Microsoft Halo Trial
Microsoft Live Search Toolbar (Version: 3.0.566.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft PowerPoint Viewer (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Minecraft1.4.7
Movie Theme Pack for HP MediaSmart Video (Version: 3.1.3310)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Norton 360 (Version: 20.4.0.40)
Norton Online Backup (Version: 1.2.20.0)
Notepad++ (Version: 6.2.2)
NVIDIA Control Panel 307.83 (Version: 307.83)
NVIDIA Drivers (Version: 1.5)
NVIDIA Graphics Driver 307.83 (Version: 307.83)
NVIDIA Install Application (Version: 2.1002.109.706)
NVIDIA Update 1.10.8 (Version: 1.10.8)
NVIDIA Update Components (Version: 1.10.8)
OpenOffice.org 3.3 (Version: 3.3.9567)
PeaZip 5.0
PictureMover (Version: 3.3.1.19)
PlayReady PC Runtime amd64 (Version: 1.3.0)
Power2Go (Version: 6.0.3304)
PowerDirector (Version: 7.0.3503)
Quake 4™ (Version: 1.0)
Realtek High Definition Audio Driver (Version: 6.0.1.5938)
Recovery Manager (Version: 5.5.2216)
Recuva (Version: 1.44)
Revo Uninstaller 1.95 (Version: 1.95)
Star Wars Jedi Knight Jedi Academy
Star Wars JK II Jedi Outcast
Star Wars® Knights of the Old Republic® II: The Sith Lords™ (Version: 1.00.0000)
Star Wars: The Old Republic (Version: 1.00)
Star Wars®: Knights of the Old Republic ™
TeamSpeak 3 Client (Version: 3.0.11)
The Punisher (Version: 1.00.0000)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2850085) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
WB Minesweeper 1.1.09
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)
Workspace Desktop
Xfire 2.0 (Version: 2.0)
Xfire Codec (remove only)
Yahoo! Software Update
Yahoo! Toolbar
YGOPro DevPro version 1.9.2r2 (Version: 1.9.2r2)

========================= Memory info: ===================================

Percentage of memory in use: 57%
Total physical RAM: 3838.49 MB
Available physical RAM: 1629.89 MB
Total Pagefile: 7675.16 MB
Available Pagefile: 5139.88 MB
Total Virtual: 4095.88 MB
Available Virtual: 3958.14 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:584.38 GB) (Free:404.09 GB) NTFS
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:11.68 GB) (Free:1.67 GB) NTFS
3 Drive e: (JEDIACAD_1) (CDROM) (Total:0.57 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\TIMSHIN-PC

Administrator            Guest                    Tim Shin                
UpdatusUser             

**** End of log ****



#4 cryptodan

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Posted 20 December 2013 - 06:05 PM

I notice you ran Combofix, and since you did that please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

#5 con1287

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Posted 20 December 2013 - 07:14 PM

I do not understand this part of what you posted:

 

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

 

What exactly am I supposed to do? I'm not sure, and I don't think I'm infected with a  virus.



#6 cryptodan

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Posted 20 December 2013 - 07:25 PM

You had ran Combofix, so you need to upload the log it generated to the right forum to get it analyzed.




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