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HijackThis Log: Please help Diagnose


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2 replies to this topic

#1 HaMMeR7

HaMMeR7

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  • Local time:09:30 PM

Posted 19 December 2013 - 06:42 PM

Hi All,

 

New to this forum and hoping someone can help.

 

Have been plagued by pop-up maleware in Chrome constantly telling i've won some reward and redirecting me to random websites.

Here is the HighjackThis log, any help is greatly appreciated.

 

Thanks

HaMMeR7

 

-------------------------------------------------------------------------

 

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 10:38:13 AM, on 20/12/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
CHROME: 31.0.1650.63
 
Boot mode: Normal
 
Running processes:
C:\WINDOWS\dwrcs\DWRCST.exe
C:\WINDOWS\system32\taskhost.exe
C:\WINDOWS\system32\Dwm.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Hewlett-Packard\HP Hotkey Support\QLBController.exe
C:\Program Files\Citrix\ICA Client\concentr.exe
C:\Program Files\Trend Micro\OfficeScan Client\PccNTMon.exe
C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
C:\Program Files\Hewlett-Packard\Discovery Agent\Plugins\usage\discfcsn.exe
C:\Program Files\Microsoft Lync\communicator.exe
C:\Program Files\Citrix\ICA Client\PNAMAIN.EXE
C:\Program Files\Citrix\ICA Client\WFCRUN32.EXE
C:\Users\HaMMeR7\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\Citrix\Streaming Client\RadeObj.exe
C:\WINDOWS\System32\mobsync.exe
C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\HaMMeR7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome Frame\Application\chrome.exe
C:\Users\HaMMeR7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome Frame\Application\chrome.exe
C:\Program Files\Google\Chrome Frame\Application\chrome.exe
C:\Program Files\Microsoft Lync\UcMapi.exe
C:\Program Files\Adobe\Reader 11.0\Reader\AcroRd32.exe
C:\Program Files\Adobe\Reader 11.0\Reader\AcroRd32.exe
C:\Users\HaMMeR7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\HaMMeR7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\HaMMeR7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\HaMMeR7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\HaMMeR7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\HaMMeR7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\taskhost.exe
C:\Users\HaMMeR7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\HaMMeR7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\temp\Apps\HijackThis.exe
C:\Users\HaMMeR7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\HaMMeR7\AppData\Local\Google\Chrome\Application\chrome.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://internetproxy.work.com.au/proxy.pac
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Lync add-on BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Lync\OCHelper.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: ChromeFrame BHO - {ECB3C477-1A0A-44BD-BB57-78F9EFE34FA7} - C:\Program Files\Google\Chrome Frame\Application\24.0.1312.57\npchrome_frame.dll
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [QLBController] C:\Program Files\Hewlett-Packard\HP Hotkey Support\QLBController.exe /start
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [ConnectionCenter] "C:\Program Files\Citrix\ICA Client\concentr.exe" /startup
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles startup
O4 - HKLM\..\Run: [JuniperTidy] "C:\WINDOWS\NCS\Src\JuniperSetupCore-710-R01\PerUserJuniper.cmd"
O4 - HKLM\..\Run: [EDFcsn] C:\Program Files\Hewlett-Packard\Discovery Agent\Plugins\usage\discfcsn.exe
O4 - HKLM\..\Run: [Communicator] "C:\Program Files\Microsoft Lync\communicator.exe" /fromrunkey
O4 - HKLM\..\Run: [DameWare MRC Agent] C:\WINDOWS\dwrcs\DWRCST.exe
O4 - HKLM\..\RunOnce: [*WerKernelReporting] %SYSTEMROOT%\SYSTEM32\WerFault.exe -k -rq
O4 - HKLM\..\RunOnce: [MSPCLOCK] rundll32.exe streamci,StreamingDeviceSetup {97ebaacc-95bd-11d0-a3ea-00a0c9223196},{53172480-4791-11D0-A5D6-28DB04C10000},{53172480-4791-11D0-A5D6-28DB04C10000}
O4 - HKLM\..\RunOnce: [MSPQM] rundll32.exe streamci,StreamingDeviceSetup {DDF4358E-BB2C-11D0-A42F-00A0C9223196},{97EBAACB-95BD-11D0-A3EA-00A0C9223196},{97EBAACB-95BD-11D0-A3EA-00A0C9223196}
O4 - HKLM\..\RunOnce: [MSKSSRV] rundll32.exe streamci,StreamingDeviceSetup {96E080C7-143C-11D1-B40F-00A0C9223196},{3C0D501A-140B-11D1-B40F-00A0C9223196},{3C0D501A-140B-11D1-B40F-00A0C9223196}
O4 - HKLM\..\RunOnce: [MSTEE.CxTransform] rundll32.exe streamci,StreamingDeviceSetup {cfd669f1-9bc2-11d0-8299-0000f822fe8a},{CF1DDA2C-9743-11D0-A3EE-00A0C9223196},{CF1DDA2C-9743-11D0-A3EE-00A0C9223196},C:\WINDOWS\inf\ksfilter.inf,MSTEE.Interface.Install
O4 - HKLM\..\RunOnce: [MSTEE.Splitter] rundll32.exe streamci,StreamingDeviceSetup {cfd669f1-9bc2-11d0-8299-0000f822fe8a},{0A4252A0-7E70-11D0-A5D6-28DB04C10000},{0A4252A0-7E70-11D0-A5D6-28DB04C10000},C:\WINDOWS\inf\ksfilter.inf,MSTEE.Interface.Install
O4 - HKCU\..\Run: [Google Update] "C:\Users\HaMMeR7\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\Run: []  (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [NokiaOviSuite2] C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe -tray (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [  ISSetupPrerequisistes] "C:\Windows\system32\CCM\Cache\ODC000A2.3.System\setup.exe" /s /v"/quiet /norestart /qn"0\"\" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: []  (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [  ISSetupPrerequisistes] "C:\Windows\system32\CCM\Cache\ODC000A2.3.System\setup.exe" /s /v"/quiet /norestart /qn"0\"\" (User 'Default user')
O4 - .DEFAULT User Startup: User_Config.lnk = C:\Windows\NCS\Build\User_Config.exe (User 'Default user')
O4 - Startup: Dropbox.lnk = C:\Users\HaMMeR7\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Global Startup: Online plug-in.lnk = ?
O4 - Global Startup: work Net Connect Setup.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~1\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: Lync add-on - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Lync\OCHelper.dll
O9 - Extra 'Tools' menuitem: Lync add-on - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Lync\OCHelper.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - 
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupControlXP Class) - https://juniper.net/dana-cached/setup/JuniperSetupSP1.cab
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://juniper.net/dana-cached/sc/JuniperSetupClient.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = work.com.au
O17 - HKLM\Software\..\Telephony: DomainName = work.com.au
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = work.com.au
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = work.com.au
O18 - Protocol: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - C:\Program Files\Google\Chrome Frame\Application\24.0.1312.57\npchrome_frame.dll
O18 - Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter hijack: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\aestsrv.exe
O23 - Service: Citrix Diagnostic Facility COM Server (CdfSvc) - Citrix Systems, Inc. - C:\Program Files\Common Files\Citrix\System32\CdfSvc.exe
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: DameWare Mini Remote Control (dwmrcs) - SolarWinds - C:\WINDOWS\dwrcs\DWRCS.EXE
O23 - Service: HP Wireless Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: hpHotkeyMonitor - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Hotkey Support\HPHotkeyMonitor.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: HP Service (hpsrv) - Hewlett-Packard Company - C:\WINDOWS\system32\Hpservice.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Juniper Unified Network Service (JuniperAccessService) - Juniper Networks, Inc. - C:\Program Files\Common Files\Juniper Networks\JUNS\dsAccessService.exe
O23 - Service: OfficeScan NT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: HP DDMI Agent (prgnDiscAgent) - Unknown owner - C:\Program Files\Hewlett-Packard\Discovery Agent\bin32\discagnt.exe
O23 - Service: Qualcomm Gobi 2000 Download Service (HP) (QDLService2kHP) - QUALCOMM, Inc. - C:\Program Files\QUALCOMM\QDLService2k\QDLService2kHP.exe
O23 - Service: Citrix Streaming Helper Service (RadeHlprSvc) - Citrix Systems, Inc. - C:\Program Files\Citrix\Streaming Client\RadeHlprSvc.exe
O23 - Service: Citrix Streaming Service (RadeSvc) - Citrix Systems, Inc. - C:\Program Files\Citrix\Streaming Client\RadeSvc.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SMS Task Sequence Agent (smstsmgr) - Unknown owner - C:\Windows\system32\CCM\TSManager.exe
O23 - Service: @%SystemRoot%\system32\stlang.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV.exe
O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
O23 - Service: OfficeScan NT Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmPfw.exe
O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe
O23 - Service: winexesvc - Unknown owner - C:\WINDOWS\winexesvc.exe
 
--
End of file - 15484 bytes
 

 



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#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,747 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:05:30 AM

Posted 24 December 2013 - 10:40 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.

  • IMPORTANT

  • If you click the Clean button all items listed in the report will be removed.

  • If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).

  • thisisujrt.gif Please download
    Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
  • ===

    Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
    Link 1
    Link 2

    IMPORTANT !!! Save ComboFix.exe to your Desktop

    1. Close any open browsers.
    2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    3. Do not install any other programs until this if fixed.


    How to : Disable Anti-virus and Firewall...
    http://www.bleepingcomputer.com/forums/topic114351.html

    Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
  • Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

    Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

    Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
    ===

    HijackThis doesn't handle your version of the operating well. In your case I need to see a DDS Log.
    You should remove HijackThis using the Add/Remove Programs list. Use the DDS tool from now on.

    Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

    Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.

    1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
    2: DDS.pif
    3: DDS.COM

    Double click on the DDS icon, allow it to run.
    A small box will open, with an explanation about the tool. No input is needed, the scan is running.
    Notepad will open with the results.
    Follow the instructions that pop up for posting the results.Please note: You may have to disable any script protection running if the scan fails to run.

    dds_scr.gif

    Please just paste the contents of the DDS.txt log in your next post.

    Please paste the logs in your next reply DO NOT ATTACH THEM.
    Let me know what problem persists.
  • [/list]


#3 nasdaq

nasdaq

  • Malware Response Team
  • 38,747 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:05:30 AM

Posted 30 December 2013 - 08:04 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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