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Advanced SystemCare Pro Pop-Up Ad


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#1 Hollthulhu

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Posted 19 December 2013 - 12:38 PM

Just today (12.19.2013), after rebooting my computer, getting a notice I had an Adobe update (I do believe it was for Flash), and installing said update, I now have a very holiday-colored pop up in the lower right of my computer that is urging me to take part in the special Christmas Sale of Advanced SystemCare Pro.

 

virus_zps2fdb8db0.png

 

I don't have this software on my computer, nor do I know why I am getting this. I know it could be from different sources, but naturally I am thinking it's from the Adobe update since this didn't pop-up until AFTER the update was finished. My computer had sat for about 5 minutes after restart before I got to letting the update do its thing, so naturally I think if it was installed prior, it would have shown up at start-up. The Adobe update that I get seems legit to me in appearance and the way it functions, so I might be jumping the gun here on thinking that's what did it. 

 

I'm really hoping someone else here has had this issue and can point me at what's caused it and how to get rid of it.



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#2 boopme

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Posted 19 December 2013 - 12:51 PM

Hello, it was probably bundled in the installer of the update.. I always change ti the Custom install now to see if any of these are hidden there and I can un check them.

So lets do these and see if we can get it off.


Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
.
.
.
ADW Cleaner

Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
  • After the scan has finished...
    <-insert any special instructions here for what to uncheck OR remove this line if there are none->
  • This time click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • .
    .
    .

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.
    .
    .
    .
    .
    • Last run ESET.
      • Hold down Control and click on this link to open ESET OnlineScan in a new window.
      • Click the esetonlinebtn.png button.
      • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
      • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
      • Double click on the esetsmartinstaller_enu.png icon on your desktop.
      • Check "YES, I accept the Terms of Use."
      • Click the Start button.
      • Accept any security warnings from your browser.
      • Under scan settings, check "Scan Archives" and "Remove found threats"
      • Click Advanced settings and select the following:
      • Scan potentially unwanted applications
      • Scan for potentially unsafe applications
      • Enable Anti-Stealth technology
      • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
      • When the scan completes, click List Threats
      • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
      • Click the Back button.
      • Click the Finish button.
      • NOTE:Sometimes if ESET finds no infections it will not create a log.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Hollthulhu

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Posted 19 December 2013 - 01:12 PM

MiniToolBox Results:

Spoiler

Edited by Hollthulhu, 19 December 2013 - 01:18 PM.


#4 Hollthulhu

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Posted 19 December 2013 - 01:17 PM

TDSSKiller Report:

Spoiler



#5 Hollthulhu

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Posted 19 December 2013 - 01:34 PM

AdwCleaner Report:

Spoiler



#6 Hollthulhu

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Posted 19 December 2013 - 02:16 PM

JRT Scanner is not wanting to run, even under "Run as Administrator". The process opens and immediately quits. Should I bypass this step and move to ESET?



#7 boopme

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Posted 19 December 2013 - 02:19 PM

Yes move on for now.


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Hollthulhu

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Posted 19 December 2013 - 09:35 PM

ESET Results:

Spoiler

It shows 16 Threats, 15 Cleaned Files and is asking me what I want to do. Should I have it Uninstall application on close and delete quarantined files?



#9 boopme

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Posted 23 December 2013 - 11:46 AM

Yes do that
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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