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Hard drive keeps disconnecting - unable to recover big files

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#1 asiuleczka


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Posted 19 December 2013 - 06:49 AM

I had an Acer laptop which fell off the bed and stopped working. I now have been trying to recover my data from its hard drive for about 2 months. I connected it with my new laptop via USB and am using Remo Recovery Software to retrieve the files but the problem is, the hard drive keeps disconnecting every couple of minutes. I would really appreciate some advice on how to fix this problem, reconnect it different or ideally what software would not stop the recovery when the hard drive disconnects but pause it and wait until it connects again. Thank you!

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#2 chrisd87


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Posted 19 December 2013 - 08:15 AM

Have you tried just using windows to pull the files over? When you connect the the hard drive to your computer, it should mount as another hard drive in the pc. Once it's mounted it will get assigned a drive letter and from there you could access your files as usual and pull them from the bad hard drive to working one.

"Like car accidents, most hardware problems are due to driver ɹoɹɹǝ."


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