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BSOD Watch_Dog_Violation


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13 replies to this topic

#1 tancheeping

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Posted 19 December 2013 - 02:40 AM

Hi, I've been experiencing the BSOD issue ever since before I updated from Windows 8 to Windows 8.1.

 

The details description and dump files can be found at this link:

http://www.bleepingcomputer.com/forums/t/516087/please-check-have-my-system-been-affected-by-w32ircbotng/page-2

 

Looking forward for any reply.



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#2 Anshad Edavana

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Posted 19 December 2013 - 09:00 AM

Hi

 

BSOD 0x133 is newly introduced with Windows 8 and it is one of the very hard to troubleshoot BSOD. To get a basic idea about what is going on, i need the actual crash dump files located inside C:\Windows\Minidump folder. You can zip all of them (or the last 5 crash dumps)  together and attach with next reply. If the file size is larger than 512KB, please use a free file hosting service like http://www.mediafire.com/.

 

Also read the below guide and post a Speccy snapshot of your system as per the instructions.

 

http://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/

 

If you can reproduce the BSOD by doing some specific tasks or running a specific app, please provide the details also.


Edited by Anshad Edavana, 19 December 2013 - 09:02 AM.


#3 tancheeping

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Posted 19 December 2013 - 10:58 AM

System information: http://speccy.piriform.com/results/CyjIibFiokxTqGHuNXe3W1R

 

Old Skydrive Dump Files: http://sdrv.ms/1jlSfRd

Latest Skydrive Dump FIles: http://sdrv.ms/1jlSfRd

 

 

This problem mainly occur during browsing (regardless of the type of browser) with my mobile broadband. Whenever the browser take extensive time to load a webpage, fail to playback an online video, or me, repeatedly clicking of an unresponsive button on a webpage, the system may then goes into BSOD.


Edited by tancheeping, 19 December 2013 - 11:02 AM.


#4 Anshad Edavana

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Posted 19 December 2013 - 11:30 AM

Hi

 

082413-64671-01.dmp is the latest crash dump in your upload and it is from Sat Aug 24 . It's three months old and it won't be representing the current state of your system. Please upload at least two or three latest crash dumps with next reply.



#5 tancheeping

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Posted 19 December 2013 - 06:01 PM

Sorry, didn't realize I posted the same link, here you go: http://sdrv.ms/18BT1EL



#6 Anshad Edavana

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Posted 20 December 2013 - 12:10 AM

Hi

 

Almost all the crash dumps you uploaded shows the same bugcheck code and blames the same Windows system file as the reason behind the crashes.

BugCheck 133, {0, 501, 500, 0}

Probably caused by : usb8023x.sys ( usb8023x!CancelSendsTimerDpc+57 )

usb8023x.sys ( Remote NDIS USB Driver ) is a Windows system file which is network related so your issue seems to be somehow related to the way you are connected to the Internet.

 

http://www.carrona.org/drivers/driver.php?id=usb8023x.sys

 

From Speccy :

Network
You are connected to the internet
Connected through: Remote NDIS based Internet Sharing Device
Adapter Type: Ethernet
 

How exactly your system is connected to the Internet ?. Are you sharing Internet from your smart phone ? . If yes, please specify the details.



#7 tancheeping

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Posted 20 December 2013 - 03:07 AM

This video will show you the portable modem I'm using to connect to the internet. (http://youtu.be/WcPR8cZqkac)

 

"Maxis" is one of my local mobile operators that I subscribed to its 3G broadband service.

 

The modem is known as "Porta Fi" because when connected to external power sources (either through USB or outlet socket with the adapter provided), this modem can provide two connection modes - USB or WiFi. If connected to pc via USB, the connected pc will be able to connect to the 3G internet while any electronic devices around it (smartphones, other laptop supporting wifi) will also be able to connect to the internet, but wirelessly

 

If the modem is connected to an electric outlet, all devices can only connect with it via WiFi. I always connect to the internet via USB although my laptop will also be able to detect its WiFi signal, but it's not connected.

See here: http://sdrv.ms/19BNSeG

 

The maker of this broadband modem is "ZTE", the modem model is "MF70".



#8 Anshad Edavana

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Posted 20 December 2013 - 05:13 AM

Hi

 

Please disconnect the device from USB and remove the connection settings from the system. Then use WiFi to connect to the internet. Let's check how the system works after that.



#9 tancheeping

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Posted 20 December 2013 - 08:12 AM

Based on past experience, if I switched to WiFi connection for a prolonged period and then switched back to USB. The USB connection will then take several attempts (un-plug and plugging) to establish a connection. Most probably, BSOD followed after a while of surfing.

 

Can you show me how to remove the connection setting?


Edited by tancheeping, 20 December 2013 - 08:14 AM.


#10 Anshad Edavana

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Posted 20 December 2013 - 10:54 PM

Hi

 

Removing the connection settings is not necessary. First unplug it from the USB and only use the WiFi to connect. After 2-3 days checking, report how the system works.



#11 tancheeping

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Posted 21 December 2013 - 12:07 AM

Okay.



#12 tancheeping

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Posted 23 December 2013 - 11:22 AM

Connecting to the internet via WiFi is good. The pages loaded as usual. No dropping/disconnection and no BSOD was seen.

 

Speecy when WiFi is used: http://speccy.piriform.com/results/6keIAHzw80aAEemA8ekpPna


Edited by tancheeping, 23 December 2013 - 11:32 AM.


#13 Anshad Edavana

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Posted 24 December 2013 - 05:37 AM

Hi

 

So it means your system doesn't seems to like connecting internet via USB for unknown reasons. It might be either an issue with the device itself or it could be a bug of the Windows. Anyway my recommendation is to continue using WiFi to avoid the issue. I hope you are okay with that.



#14 tancheeping

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Posted 24 December 2013 - 08:04 AM

It's regret to see that there's not fix for that... Well, might be reverting this issue to my operator forum and see if my modem is eligible for a warranty claim.

 

Thank you for your time and effort.






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