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Denying my Admin access and blocking updates


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33 replies to this topic

#1 DamianMoreaux

DamianMoreaux

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  •  
  • Gender:Male
  • Location:United States
  • Local time:02:53 AM

Posted 18 December 2013 - 07:58 PM

 

Not fixed by running Malwarebytes (free), SUPERAntiVirus (free), or Hitman Pro (free)

DDS (Ver_2012-11-20.01) - NTFS_x86 MINIMAL
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 1.6.0_17
Run by criggs at 20:01:34 on 2013-12-18
Microsoft Windows XP Professional  5.1.2600.2.1252.1.1033.18.1013.645 [GMT -5:00]
.
AV: Sophos Anti-Virus *Enabled/Outdated* {3F13C776-3CBE-4DE9-8BF6-09E5183CA2BD}
.
============== Running Processes ================
.
C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\system32\svchost.exe -k netsvcs
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.sony.com/vaiopeople
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uInternet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Sophos Web Content Scanner: {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - c:\program files\sophos\sophos anti-virus\SophosBHO.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - c:\program files\avg\avg10\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg secure search\17.2.0.38\AVG Secure Search_toolbar.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
BHO: AcroIEToolbarHelper Class: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Ask && Record Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - c:\program files\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
TB: &Google: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
TB: Ask Toolbar: {5A074B29-F830-49de-A31B-5BB9D7F6B407} - LocalServer32 - <no file>
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: Ask && Record Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg secure search\17.2.0.38\AVG Secure Search_toolbar.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [AzMixerSel] c:\program files\realtek\installshield\AzMixerSel.exe
mRun: [SonyPowerCfg] c:\program files\sony\vaio power management\SPMgr.exe
mRun: [ISBMgr.exe] c:\program files\sony\isb utility\ISBMgr.exe
mRun: [VAIO Update 2] "c:\program files\sony\vaio update 2\VAIOUpdt.exe" /Stationary
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [IntelZeroConfig] c:\program files\intel\wireless\bin\ZCfgSvc.exe
mRun: [IntelWireless] c:\program files\intel\wireless\bin\ifrmewrk.exe /tf Intel PROSet/Wireless
mRun: [EOUApp] c:\program files\intel\wireless\bin\EOUWiz.exe
mRun: [Biomenu] "c:\program files\protector suite ql\menusw.exe"
mRun: [Client Access Service] "c:\program files\ibm\client access\cwbsvstr.exe"
mRun: [Client Access Help Update] "c:\program files\ibm\client access\cwbinhlp.exe"
mRun: [Client Access Check Version] "c:\program files\ibm\client access\cwbckver.exe" LOGIN
mRun: [Client Access Express Welcome] "c:\program files\ibm\client access\cwbwlwiz.exe"
mRun: [Client Access PC5250 Sound] "c:\program files\ibm\client access\emulator\pcssnd.exe"
mRun: [CommonTime mSuite DDA Agent] c:\program files\commontime\msuite\DDA.exe
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Ask and Record FLV Service] "c:\program files\ask & record toolbar\FLVSrvc.exe" /run
mRun: [Synchronization Manager] c:\windows\system32\mobsync.exe /logon
mRun: [KernelFaultCheck] c:\windows\system32\dumprep 0 -k
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [ROC_roc_dec12] "c:\program files\avg secure search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
mRun: [DameWare MRC Agent] c:\windows\system32\DWRCST.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ROC_ROC_JULY_P1] "c:\program files\avg secure search\ROC_ROC_JULY_P1.exe" / /PROMPT /CMPID=ROC_JULY_P1
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{24c67b54-0718-445e-b663-3138d9246bd1}\Icon3E5562ED7.ico
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoWelcomeScreen = dword:1
mPolicies-System: dontdisplaylastusername = dword:1
mPolicies-System: legalnoticecaption = Akebono Corporation, Elizabethtown Plant
mPolicies-System: dontdisplaylockeduserid = dword:2
mPolicies-Windows\System: AllowX-ForestPolicy-and-RUP = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} - hxxp://esupport.sony.com/VaioInfo.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {4CC35DAD-40EA-4640-ACC2-A1A3B6FB3E06} - hxxps://access.etown.akebono-usa.com/dana-cached/setup/NeoterisSetup.cab
DPF: {53D40FAA-4E21-459F-AA87-E4D97FC3245A} - hxxp://172.28.6.4:8080/qadhome/client/setup.exe
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1261537787625
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1260580448806
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_03-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} - hxxp://ambserv4.ambrake.com/dwa7W.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://toolbox.webex.com/client/T23L/webex/ieatgpc.cab
TCP: NameServer = 192.168.254.254 192.168.254.254
TCP: Interfaces\{34621B45-17E3-4CAC-9C42-E7142ABF60B0} : DHCPNameServer = 192.168.254.254 192.168.254.254
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\17.2.0\ViProtocol.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: igfxcui - igfxdev.dll
Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll
Notify: LBTWlgn - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
Notify: psfus - fusstub.dll
Notify: VESWinlogon - VESWinlogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages =  scecli fusstub
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\31.0.1650.63\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - 
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-1-19 32592]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-9-3 37664]
R1 dwvkbd;DameWare Virtual Keyboard 32 bit Driver;c:\windows\system32\drivers\dwvkbd.sys [2007-2-15 26624]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2013-10-10 120088]
R2 SAVService;Sophos Anti-Virus;c:\program files\sophos\sophos anti-virus\SavService.exe [2009-7-13 98304]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2005-8-25 35968]
S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 255968]
S1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
S1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-2-10 297168]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
S1 SAVOnAccessControl;SAVOnAccessControl;c:\windows\system32\drivers\savonaccesscontrol.sys [2009-7-13 110848]
S1 SAVOnAccessFilter;SAVOnAccessFilter;c:\windows\system32\drivers\savonaccessfilter.sys [2009-7-13 38528]
S2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;c:\program files\adobe\elements organizer 8.0\PhotoshopElementsFileAgent.exe [2009-9-6 169312]
S2 ASKUpgrade;ASKUpgrade;c:\program files\askbardis\bar\bin\ASKUpgrade.exe [2009-9-24 234888]
S2 ASTSRV;ASTSRV;c:\windows\system32\Astsrv.exe [2008-4-21 57344]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2012-1-31 7391072]
S2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
S2 CTSCM;CommonTime Service Manager;c:\program files\commontime\msuite\scm.exe [2005-12-7 1069056]
S2 DirectJujl;DirectX Service; [x]
S2 FdRedir;FdRedir;c:\program files\common files\protector suite ql\drivers\FdRedir.sys [2005-7-25 13440]
S2 FileDisk2;FileDisk Protector Kernel Driver;c:\program files\common files\protector suite ql\drivers\filedisk.sys [2005-7-25 33024]
S2 gupdate1ca6c8a9b8713df;Google Update Service (gupdate1ca6c8a9b8713df);c:\program files\google\update\GoogleUpdate.exe [2009-11-23 133104]
S2 HitmanProScheduler;HitmanPro Scheduler;c:\program files\hitmanpro\hmpsched.exe [2013-12-18 106280]
S2 LBeepKE;LBeepKE;c:\windows\system32\drivers\LBeepKE.sys [2007-1-5 3712]
S2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\common files\pc tools\smonitor\StartManSvc.exe [2009-12-11 583640]
S2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\sophos\sophos anti-virus\SAVAdminService.exe [2009-10-29 80936]
S2 Sophos Agent;Sophos Agent;c:\program files\sophos\remote management system\ManagementAgentNT.exe [2009-7-13 266240]
S2 Sophos AutoUpdate Service;Sophos AutoUpdate Service;c:\program files\sophos\autoupdate\ALsvc.exe [2009-7-1 172032]
S2 Sophos Message Router;Sophos Message Router;c:\program files\sophos\remote management system\RouterNT.exe [2009-7-13 794624]
S2 vToolbarUpdater17.2.0;vToolbarUpdater17.2.0;c:\program files\common files\avg secure search\vtoolbarupdater\17.2.0\ToolbarUpdater.exe [2013-12-18 1771544]
S3 ADM851X;ADM851X USB To Fast Ethernet Adapter;c:\windows\system32\drivers\ADM851X.SYS [2004-10-27 22144]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2011-4-10 167264]
S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-3-30 134480]
S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 27216]
S3 AWINDIS5;AWINDIS5 Protocol Driver;c:\windows\system32\AWINDIS5.SYS [2006-9-14 16194]
S3 cmuda2;C-Media USB Audio Interface;c:\windows\system32\drivers\cmuda2.sys [2004-1-6 705536]
S3 fa410;NETGEAR FA410TX Fast Ethernet PC Card Driver;c:\windows\system32\drivers\fa410nd5.sys [2005-8-25 24618]
S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2013-12-16 47064]
S3 NETGEAR_WG511_SERVICE;NETGEAR WG511T Wireless Adapter Service;c:\windows\system32\drivers\wg511nd5.sys --> c:\windows\system32\drivers\wg511nd5.sys [?]
S3 pmxscan;Visioneer USB Kernel;c:\windows\system32\drivers\usbscan.sys [2007-1-4 15104]
S3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [2005-8-25 214272]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2005-1-26 280344]
S3 wwEngineSvc;Window Washer Engine;c:\program files\webroot\washer\WasherSvc.exe [2008-9-3 598856]
S4 aawservice;Lavasoft Ad-Aware Service; [x]
S4 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2004-6-9 87160]
S4 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2004-6-9 242808]
S4 SophosBootDriver;SophosBootDriver;c:\windows\system32\drivers\SophosBootDriver.sys [2009-7-13 14976]
.
=============== Created Last 30 ================
.
2013-12-18 16:19:55 -------- d-----w- c:\program files\HitmanPro
2013-12-18 16:19:01 135464 ----a-w- c:\windows\system32\LnkProtect.dll
2013-12-18 16:18:41 -------- d-----w- c:\documents and settings\all users\application data\HitmanPro
2013-12-18 16:15:17 -------- d-sh--w- c:\documents and settings\criggs.laptop2\PrivacIE
2013-12-17 04:19:08 -------- d-----w- c:\documents and settings\criggs.laptop2\application data\Malwarebytes
2013-12-16 18:52:10 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes' Anti-Malware (portable)
2013-12-16 18:51:34 47064 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2013-12-01 15:48:44 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2013-12-01 03:27:56 -------- d-----w- c:\documents and settings\criggs.laptop2\application data\SUPERAntiSpyware.com
2013-12-01 03:27:08 -------- d-----w- c:\program files\SUPERAntiSpyware
2013-12-01 03:27:08 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2013-11-30 23:38:04 -------- d-sh--r- C:\cmdcons
2013-11-30 23:38:03 -------- d-----w- c:\windows\setup.pss
2013-11-30 23:07:50 98816 ----a-w- c:\windows\sed.exe
2013-11-30 23:07:50 256000 ----a-w- c:\windows\PEV.exe
2013-11-30 23:07:50 208896 ----a-w- c:\windows\MBR.exe
2013-11-30 23:07:35 -------- d-s---w- C:\ComboFix
2013-11-30 22:51:57 -------- d-sh--w- c:\documents and settings\criggs.laptop2\IETldCache
.
==================== Find3M  ====================
.
2013-12-18 19:14:34 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-12-18 19:14:33 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-12-18 18:51:03 37664 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
.
============= FINISH: 20:03:23.98 ===============
 

 

Attached Files



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#2 HelpBot

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Posted 23 December 2013 - 08:00 PM

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#3 DamianMoreaux

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Posted 24 December 2013 - 12:39 AM

The computer in question has been revoking my administrative priviledges, and in doing so will not allow me to update or run antivirus in a normal capacity. The computer has a fingerprint swiper which has been the sole source of logging in for years and so the computer password has been forgotten. So, in order to access safe mode I have been using Konboot and then accessing safe mode. From there I have ran SUPERAntiSpyware, Malwarebytes, Antirootkit (by Malwarebytes), and HitmanPro (all imported via datastick) while they have removed several problems including several trojans, worms and others, it still hasn't fixed my issue mentioned in the title. The computer has not been turned on since the dds above was run. I believe I will have to end up having to use Combofix to solve this problem, but seeing that every page even mentioning Combofix has been very clear that Combofix is a last resort and one to be done with a helper, I have decided to wait and see what you (whichever expert is aiding me) believes should be done. Thank you in advance for taking the time to help.



#4 Elise

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Posted 03 January 2014 - 07:41 AM

Hello and sorry for the delay. My name is Elise and I"ll assist you with this issue.

 

First and for all, your computer is at service pack 2. This means it is severely outdated and open to all kind of online threats, not to mention windows bugs. Is there any particular reason you don't keep it updated?


regards, Elise


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#5 DamianMoreaux

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Posted 03 January 2014 - 11:59 AM

Hello Elise,

 

The main reason I haven't been updating my computer is that whatever virus I have is preventing me from performing updates. Part of the, "denying administrative privileges" I mentioned above. It's not from lack of trying either, I tried safe mode with networking too. But even then, no dice. 



#6 Elise

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Posted 03 January 2014 - 12:04 PM

Have you tried to download the service pack 3 package and install it manually? You can download it from here: http://www.microsoft.com/en-us/download/details.aspx?id=24

regards, Elise


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#7 DamianMoreaux

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Posted 03 January 2014 - 01:22 PM

I did try to do it manually too, it's still saying I don't have the rights to do it. After running Malwarebytes, Superantispyware, hitmanpro, antirootkit, and AVG I've removed several problems and now the scans come up clean. I'm not sure what's causing the problem, but it's not letting me install or update anything.



#8 Elise

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Posted 03 January 2014 - 01:26 PM

Lets see if there is anything to cleanup here.

We need to run a scan with Combofix:
  • Please go to the download page for ComboFix by sUBs.
  • Click the Download Now button pictured below and save the file to your desktop:

    download.png
  • Disable any anti-virus and/or firewall software you have installed.
    instructions can be found here if needed
  • Close all open windows including your web browser
    as mentioned in the first post, you may want to print out all instructions before starting
  • Double-click on the ComboFix icon on your desktop. cf-icon.jpg
  • Read the Disclaimer and click I Agree if you want to run the software, then you should see a window like the one below:

    cf-preparing.jpg
  • DO NOT use your computer while ComboFix is running. There are a lot of things going on behind the scenes and a single mouse click can cause the program to stall.

    However, if you see the prompt below, please click Yes to download the Microsoft Windows Recovery Console.

    recovery-console-prompt.jpg

    If an Internet connection is not available or you choose not to install the recovery console, ComboFix will run in Reduced Functionality mode
  • Allow ComboFix to reboot the computer if necessary, it will run again after you log back in.
  • When complete, a log file will be displayed, please copy and paste the contents of this file into your next post.

    cf-log.jpg
More information about downloading and using ComboFix can be found here if needed.

regards, Elise


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#9 DamianMoreaux

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Posted 03 January 2014 - 04:55 PM

An update:

 

I first tried to use combofix with the normal login and got a, "You need administrative privileges to run Combofix!" so I then proceeded to try again in Safe mode. After accessing Safe Mode via Kon-boot (since the fingerprint swiper is disabled in safe mode, it was my only option. The actual password has been forgotten [due to only using the fingerprint swiper for years]) Anyway, after logging on in Safe mode I then attempted to use Combofix again. I know that I put the recovery console on this computer. (I believe by using <%windir%\i386\winnt32.exe /cmdcons> in the run bar), but Combofix still said it may need to be updated. So it began to run and has been on the, "autoscan.jpg

screen for the past 3 hours. I do believe there is a problem.



#10 Elise

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Posted 03 January 2014 - 05:05 PM

Please exit manually, then click Start Run, type combofix /nombr and press enter. See if it runs that way.

regards, Elise


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#11 DamianMoreaux

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Posted 03 January 2014 - 11:26 PM

I tried it that way and left it for a few hours. It is still not gone past the same screen as before. Do you have any idea what could be causing this?



#12 Elise

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Posted 04 January 2014 - 02:42 AM

There can be a variety of reasons really. Have you tried creating a new administrator account to see if that fixed the permissions issue?


regards, Elise


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#13 DamianMoreaux

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Posted 04 January 2014 - 06:11 AM

Actually, no I haven't. I'll try that today and let you know how it goes.



#14 Elise

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Posted 04 January 2014 - 07:11 AM

Okay, please let me know. :) Please note that you may need to take ownership of files and folders.


regards, Elise


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#15 DamianMoreaux

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Posted 04 January 2014 - 11:37 PM

When I get a chance to try I will. :)
I was gone most of the day and haven't been able to work on it. I had someone else turn on the computer while I was away and after they logged in there was something I haven't seen before with Combofix. It was (and still is) flashing up DOS style dialogue boxes with the title saying "Combofix" or "Combofix /[some extension].exe" where "some extension" is a path in Combofix. The dialogue boxes aren't open for more than around a tenth of a second before closing, but they keep coming. I'm not sure if this is Combofix actually working, or if there is some other issue. How should I go about my next step? I don't know how to stop it, and haven't been able to create a new administrative account yet. Partially because I don't know how to stop the current dialogue boxes, but also because that because they (the boxes) are appearing and disappearing so quickly it would make it nearly impossible to do anything else. (every time it comes up, it comes up as the main window in front. Forcing anything else I would have open to the background.)






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