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Need assistance reformatting my Dell XPS Gen 5


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#1 dave7676

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Posted 18 December 2013 - 05:11 PM

Hello BC people,

 

It looks like I have an Adobe virus that's sticking pretty good. Already tried getting rid of it with TDS Killer and MBAM, tried a system restore to an earlier date, none of these have worked. Spent waaaaay too much time just over a year ago trying to disolve a virus so not interested in going through anything of that nature. I like the idea of reformatting and starting fresh. All my files are backed up and I tried reformatting by holding the Ctrl+F11 on the Dell start-up window and releassing the keys before the window was finished loading and that's not working. This is how I reformatted last time but this virus is of course, stronger and worse than last years models ;). I then tried reformatting using the reinstallation DVD, Windows XP, media center addition 2005 that came with the PC and that starts to go, but 5 or 10 minutes after I start the installation I end up back on my existing desktop. A couple times it had actually stated that the installation had completed but it really hadn't. Looking for a solution, the quicker the better and less painless.

 

PS Service pack 2 if it matters

 

Thanks,

Dave



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#2 OldPhil

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Posted 18 December 2013 - 05:43 PM

If you have the Dell disc's it formats that should give you a clean install.  If you do not have the disc's they are readily available on Ebay just get the ones for your model.

 

Phil


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