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Thunderbird and outlook.com

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#1 t2380


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Posted 18 December 2013 - 01:18 PM

I'm trying to set up Thunderbird with outlook.com but I get is "Thunderbird failed to find the settings for your email account". I spent about 6 hours yesterday trying to solve this problem and none of the solutions I've found works for me. I've also tried using POP3 and that doesn't work either. I'm also absolutely sure I'm using the correct password. The settings I'm using are as follows:


Server hostname: imap-mail.outlook.com
Port: 993
Authentication: Normal password


Server hostname: smtp-mail.outlook.com
Port: 587
Authentication: Normal password

Username: name@outlook.com


So, what am I doing wrong?


Thanks for your time & help,

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#2 rotor123


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Posted 18 December 2013 - 01:25 PM

I did see this


Marie_V. replied on
Microsoft Forum Moderator

To set up Thunderbird to sync to your Outlook.com account’s email:


1.       Open Thunderbird.

2.       From the Application menu, choose Add Account…

3.       Input your account information, choose Options… then Account Settings…

4.       Click the Account Actions button, then choose Add Mail Account…

5.       Input your account information.

6.       Click Continue.

7.       Click Manual config.

8.       Set the Incoming settings as follows:

          a.       Server hostname: imap-mail.outlook.com.

          b.      Port: 993.

          c.       SSL: SSL/TLS.

          d.      Authentication: Normal password.


9.       Set the Outgoing settings as follows:  

          a.       Server hostname: smtp-mail.outlook.com.

          b.      Port: 587.

          c.       SSL: STARTTLS.

          d.      Authentication: Normal password.


10.   Click Done.


For more information on connecting your app to Outlook.com, visit this link: http://windows.microsoft.com/en-us/windows/outlook/send-receive-from-app.



I hope this works for You, I do use Thunderbird but not with Webmail


Good Luck


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#3 t2380

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Posted 18 December 2013 - 01:58 PM

Appreciate the help but those are two of the pages I've already tried.



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