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MSI AE220 All In One Dead


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#1 crayfisher

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Posted 18 December 2013 - 06:31 AM

Hello,

No POST and no video except "HDMI no signal" flashes for a second. Hard drive light is steady on. Removed hard drive and memory, no change. Graphics card is integrated. New motherboard is almost $300! Any help would be appreciated.
Thank-you



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#2 SpywareDoc

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Posted 18 December 2013 - 08:13 AM

MSI Warranty Information

AIO Service Policy - For all regions except Europe - Warranty Period (base on Mfg. date) - System - 15 months

AIO Service Policy - For Europe - Warranty Period (base on Mfg. date) - System - 24 months (Additional 12 months extend warranty available)

 



#3 hamluis

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Posted 19 December 2013 - 09:10 AM

If you replaced that motherboard yourself...no warranty provisions would apply (since such replacement would void the normal warranty).

 

Who replaced the board...and what led up to the decision to replace the motherboard?

 

Louis



#4 crayfisher

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Posted 19 December 2013 - 06:43 PM

Motherboard has not been replaced yet. Just wondering if anyone had suggestions before I drop that amount of money on a new MB. Computer is second hand and out of warranty. Symptoms are as noted above. Thanks



#5 Roodo

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Posted 19 December 2013 - 06:47 PM

Have you pulled every external device off the computer?



#6 slgrieb

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Posted 19 December 2013 - 07:47 PM

As always, I would test the PSU. If it's good, then I would have to agree that the board is bad. All the same, if a less expensive MOBO would fit your needs, you don't have to buy the same board as a replacement.


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WIFFLEBALL!

 





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