Hello. This is my first post on this forum.
I have had Microsoft Vista Home Premium for about 6 years. Earlier I had purchased a new printer, the Dell v725w. However, after a few month, there seems to be a communication error with my Vista and the printer. I can make copies with the printer but I can't print or scan due to some communication error. I can't figure out why it is doing this. I also had six diffrent computer cleaner/anti-virus/anti-malware/registry error software to clean up my computer, but so far that has not solved my problem.
The main problem is that the Dell printer always stays offline! Whenever I click "Use Printer Offline" to turn the on the printer online, instead it states "Printer status Offline-Offline". It says "offline" twice! When I click again, it goes back to "Use Printer Offline". I cannot turn the printer back online as "Use Printer Online"won't show back up! I also get a message saying that it is a communication error.
I went on another forum in hopes to solve my problem, but never got satisfying results. I need help please. Thanks.