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Bloodhound.MalPE


  • This topic is locked This topic is locked
2 replies to this topic

#1 mellynwest

mellynwest

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:11:13 PM

Posted 17 December 2013 - 12:07 PM

Keeps popping up on my computer don't know how to get rid of it!

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 8.0.6001.18702
Run by ADULT10 at 10:55:38 on 2013-12-17
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1980.780 [GMT -6:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *Enabled* 
.
============== Running Processes ================
.
C:\Program Files\Faronics\Deep Freeze\Install C-0\DF5Serv.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Faronics\Deep Freeze\Install C-0\_$Df\FrzState2k.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\ADULT10\Local Settings\Application Data\ATT Connect\Participant\pull.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\DWHWizrd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.live.com
mStart Page = hxxp://search.coupons.com/
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.9012.1008\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Push Client] c:\documents and settings\adult10\local settings\application data\att connect\participant\pull.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil32_11_9_900_152_ActiveX.exe -update activex
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-System: EnableLUA = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} - hxxps://www.voshost.com/controls/smsx.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1374016237453
DPF: {8601F281-659E-4336-900D-FEA0DD4ECF9E} - hxxps://compass.act.org/eCompass/controls/ReportCom.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 10.48.16.10 10.48.16.11
TCP: Interfaces\{16FD9F2F-1DA1-4107-86AF-BFDDF7B29A89} : DHCPNameServer = 10.48.16.10 10.48.16.11
Notify: DfLogon - LogonDll.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages =  msv1_0 nwprovau
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\31.0.1650.63\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\adult10\application data\mozilla\firefox\profiles\jag455rw.default\
FF - prefs.js: browser.search.selectedEngine - WhiteSmoke New Customized Web Search
FF - prefs.js: browser.startup.homepage - hxxp://search.conduit.com/?ctid=CT3289847&octid=CT3289847&SearchSource=61&CUI=UN89788879997197534&UM=2&UP=SP03456D40-B697-4129-B44F-08E5F6A850C5&SSPV=TB_TS3
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?SSPV=&ctid=CT3289847&SearchSource=2&CUI=UN89788879997197534&UM=2&q=
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\documents and settings\adult10\application data\mozilla\firefox\profiles\jag455rw.default\extensions\{739df940-c5ee-4bab-9d7e-270894ae687a}\plugins\np-mswmp.dll
FF - plugin: c:\documents and settings\adult10\application data\mozilla\firefox\profiles\jag455rw.default\extensions\{739df940-c5ee-4bab-9d7e-270894ae687a}\plugins\npConduitFirefoxPlugin.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprpplugin.dll
FF - plugin: c:\windows\system32\adobe\director\np32dsw_1200112.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_7_700_224.dll
.
---- FIREFOX POLICIES ----
FF - user.js: extensions.incredibar_i.newTab - false
FF - user.js: extensions.incredibar_i.tlbrSrchUrl - hxxp://mystart.Incredibar.com/?a=6R8yufXEbM&loc=IB_TB&i=26&search=
FF - user.js: extensions.incredibar_i.id - 32565a070000000000000023ae8c1411
FF - user.js: extensions.incredibar_i.instlDay - 15530
FF - user.js: extensions.incredibar_i.vrsn - 1.5.11.14
FF - user.js: extensions.incredibar_i.vrsni - 1.5.11.14
FF - user.js: extensions.incredibar_i.vrsnTs - 1.5.11.1412:47:29
FF - user.js: extensions.incredibar_i.prtnrId - Incredibar
FF - user.js: extensions.incredibar_i.prdct - incredibar
FF - user.js: extensions.incredibar_i.aflt - orgnl
FF - user.js: extensions.incredibar_i.smplGrp - none
FF - user.js: extensions.incredibar_i.tlbrId - base
FF - user.js: extensions.incredibar_i.instlRef - 
FF - user.js: extensions.incredibar_i.dfltLng - 
FF - user.js: extensions.incredibar_i.excTlbr - false
FF - user.js: extensions.incredibar_i.ms_url_id - 
FF - user.js: extensions.incredibar_i.upn2 - 6R8yufXEbM
FF - user.js: extensions.incredibar_i.upn2n - 92824676718286162
FF - user.js: extensions.incredibar_i.productid - 26
FF - user.js: extensions.incredibar_i.installerproductid - 26
FF - user.js: extensions.incredibar_i.did - 10643
FF - user.js: extensions.incredibar_i.ppd - 1
FF - user.js: extensions.delta.tlbrSrchUrl - 
FF - user.js: extensions.delta.id - 32565a070000000000000023ae8c1411
FF - user.js: extensions.delta.appId - {C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}
FF - user.js: extensions.delta.instlDay - 15824
FF - user.js: extensions.delta.vrsn - 1.8.16.16
FF - user.js: extensions.delta.vrsni - 1.8.16.16
FF - user.js: extensions.delta.vrsnTs - 1.8.16.1611:29:29
FF - user.js: extensions.delta.prtnrId - delta
FF - user.js: extensions.delta.prdct - delta
FF - user.js: extensions.delta.aflt - babsst
FF - user.js: extensions.delta.smplGrp - none
FF - user.js: extensions.delta.tlbrId - base
FF - user.js: extensions.delta.instlRef - sst
FF - user.js: extensions.delta.dfltLng - en
FF - user.js: extensions.delta.excTlbr - false
FF - user.js: extensions.delta.ffxUnstlRst - true
FF - user.js: extensions.delta.admin - false
FF - user.js: extensions.delta.autoRvrt - false
FF - user.js: extensions.delta.rvrt - false
FF - user.js: extensions.delta.newTab - false
.
============= SERVICES / DRIVERS ===============
.
R0 DeepFrz;DeepFrz;c:\windows\system32\drivers\DeepFrz.sys [2007-8-1 131600]
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-9-27 214696]
R0 SFAUDIO;Sonic Focus DSP Driver;c:\windows\system32\drivers\sfaudio.sys [2009-6-20 24064]
R2 ASFAgent;ASF Agent;c:\program files\intel\asf agent\ASFAgent.exe [2007-4-19 133968]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-3-17 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-3-17 108392]
R2 DLSDB;Dell Printer Status Database;c:\program files\dell printers\additional color laser software\status monitor\dlsdbnt.exe [2009-12-21 135168]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-5-12 2440632]
R2 UNS;Intel® Management and Security Application User Notification Service;c:\program files\common files\intel\privacy icon\uns\UNS.exe [2009-6-20 2066968]
R3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-11-18 23888]
R3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\drivers\e1k5132.sys [2009-6-20 144480]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2013-11-22 108120]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20131211.001\NAVENG.SYS [2013-12-11 93272]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20131211.001\NAVEX15.SYS [2013-12-11 1612376]
S1 MpKsl938fd110;MpKsl938fd110;c:\windows\system32\mpenginestore\MpKsl938fd110.sys [2013-8-6 29904]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 Web Assistant Updater;Web Assistant Updater;c:\program files\web assistant\extensionupdaterservice.exe --> c:\program files\web assistant\ExtensionUpdaterService.exe [?]
S3 hitmanpro35;Hitman Pro 3.5 Support Driver;c:\windows\system32\drivers\hitmanpro35.sys [2010-2-11 15944]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 754856]
.
=============== Created Last 30 ================
.
2013-12-17 14:40:39 7760024 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{6a27d056-78c6-43a1-bc34-4ed4b3a38469}\mpengine.dll
2013-12-16 14:26:50 62576 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{48355d57-311a-4f36-8af3-01c645c5c693}\offreg.dll
2013-12-13 14:35:25 7772552 ------w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2013-12-13 14:35:25 7772552 ------w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{48355d57-311a-4f36-8af3-01c645c5c693}\mpengine.dll
2013-12-11 16:57:52 -------- d-----w- c:\program files\Microsoft Security Client
.
==================== Find3M  ====================
.
2013-12-02 14:15:38 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-12-02 14:15:37 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-11-19 10:21:30 230048 ------w- c:\windows\system32\MpSigStub.exe
2013-11-13 02:59:42 150528 ----a-w- c:\windows\system32\imagehlp.dll
2013-11-07 05:38:51 591360 ----a-w- c:\windows\system32\rpcrt4.dll
2013-11-06 01:03:31 7168 ----a-w- c:\windows\system32\xpsp4res.dll
2013-10-30 02:26:17 1879040 ----a-w- c:\windows\system32\win32k.sys
2013-10-29 07:57:34 920064 ----a-w- c:\windows\system32\wininet.dll
2013-10-29 07:57:33 43520 ------w- c:\windows\system32\licmgr10.dll
2013-10-29 07:57:33 18944 ----a-w- c:\windows\system32\corpol.dll
2013-10-29 07:57:33 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-10-29 00:45:02 385024 ------w- c:\windows\system32\html.iec
2013-10-23 23:45:49 172032 ----a-w- c:\windows\system32\scrrun.dll
2013-10-12 15:56:19 278528 ----a-w- c:\windows\system32\oakley.dll
2013-10-09 13:12:48 287744 ----a-w- c:\windows\system32\gdi32.dll
2013-10-07 10:59:21 603136 ----a-w- c:\windows\system32\crypt32.dll
2013-09-27 15:53:06 214696 ----a-w- c:\windows\system32\drivers\MpFilter.sys
.
============= FINISH: 10:56:58.71 ===============
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 6/25/2009 3:12:46 PM
System Uptime: 12/16/2013 8:24:22 AM (26 hours ago)
.
Motherboard: Dell Inc. |  | 0M858N
Processor: Intel® Core™2 Duo CPU     E8400  @ 3.00GHz | CPU | 2992/1333mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 149 GiB total, 124.655 GiB free.
D: is CDROM (CDFS)
E: is CDROM ()
F: is Removable
H: is Removable
I: is Removable
L: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1029: 9/18/2013 10:16:18 AM - System Checkpoint
RP1030: 9/19/2013 10:59:16 AM - System Checkpoint
RP1031: 9/20/2013 12:23:48 PM - System Checkpoint
RP1032: 9/23/2013 8:08:58 AM - System Checkpoint
RP1033: 9/24/2013 9:50:11 AM - Installed AT&T Connect Participant Application v8.9.35.
RP1034: 9/25/2013 12:36:19 PM - System Checkpoint
RP1035: 9/26/2013 12:58:23 PM - System Checkpoint
RP1036: 9/27/2013 1:53:14 PM - System Checkpoint
RP1037: 9/30/2013 8:37:11 AM - System Checkpoint
RP1038: 10/1/2013 8:47:54 AM - System Checkpoint
RP1039: 10/2/2013 8:57:59 AM - System Checkpoint
RP1040: 10/3/2013 9:13:13 AM - System Checkpoint
RP1041: 10/4/2013 10:35:29 AM - System Checkpoint
RP1042: 10/7/2013 8:34:05 AM - System Checkpoint
RP1043: 10/8/2013 9:34:49 AM - System Checkpoint
RP1044: 10/9/2013 12:50:07 PM - System Checkpoint
RP1045: 10/9/2013 6:23:05 PM - Software Distribution Service 3.0
RP1046: 10/10/2013 6:48:25 PM - System Checkpoint
RP1047: 10/14/2013 11:16:27 AM - System Checkpoint
RP1048: 10/15/2013 3:00:15 AM - Software Distribution Service 3.0
RP1049: 10/16/2013 3:52:37 AM - System Checkpoint
RP1050: 10/17/2013 4:52:38 AM - System Checkpoint
RP1051: 10/18/2013 4:52:50 AM - System Checkpoint
RP1052: 10/21/2013 8:09:22 AM - System Checkpoint
RP1053: 10/22/2013 9:12:35 AM - System Checkpoint
RP1054: 10/23/2013 10:28:52 AM - System Checkpoint
RP1055: 10/24/2013 10:53:13 AM - System Checkpoint
RP1056: 10/25/2013 11:20:29 AM - System Checkpoint
RP1057: 10/28/2013 8:09:40 AM - System Checkpoint
RP1058: 10/29/2013 10:02:47 AM - System Checkpoint
RP1059: 10/30/2013 10:52:35 AM - System Checkpoint
RP1060: 10/31/2013 12:10:46 PM - System Checkpoint
RP1061: 11/1/2013 1:20:49 PM - System Checkpoint
RP1062: 11/4/2013 8:06:26 AM - System Checkpoint
RP1063: 11/5/2013 8:50:00 AM - System Checkpoint
RP1064: 11/6/2013 8:51:06 AM - System Checkpoint
RP1065: 11/7/2013 1:12:14 PM - System Checkpoint
RP1066: 11/8/2013 1:51:05 PM - System Checkpoint
RP1067: 11/11/2013 8:41:31 AM - System Checkpoint
RP1068: 11/12/2013 9:22:28 AM - System Checkpoint
RP1069: 11/13/2013 10:21:50 AM - System Checkpoint
RP1070: 11/14/2013 3:00:19 AM - Software Distribution Service 3.0
RP1071: 11/15/2013 8:30:45 AM - System Checkpoint
RP1072: 11/18/2013 8:15:37 AM - System Checkpoint
RP1073: 11/19/2013 8:36:42 AM - System Checkpoint
RP1074: 11/20/2013 9:06:21 AM - System Checkpoint
RP1075: 11/21/2013 9:11:17 AM - System Checkpoint
RP1076: 11/22/2013 10:23:15 AM - System Checkpoint
RP1077: 12/2/2013 8:36:29 AM - System Checkpoint
RP1078: 12/3/2013 9:19:54 AM - System Checkpoint
RP1079: 12/4/2013 10:17:57 AM - System Checkpoint
RP1080: 12/5/2013 10:20:35 AM - System Checkpoint
RP1081: 12/6/2013 10:38:42 AM - System Checkpoint
RP1082: 12/9/2013 10:21:12 AM - System Checkpoint
RP1083: 12/10/2013 10:35:36 AM - System Checkpoint
RP1084: 12/11/2013 10:59:19 AM - Software Distribution Service 3.0
RP1085: 12/12/2013 3:00:19 AM - Software Distribution Service 3.0
RP1086: 12/13/2013 3:00:14 AM - Software Distribution Service 3.0
RP1087: 12/13/2013 8:35:23 AM - Software Distribution Service 3.0
RP1088: 12/16/2013 8:35:45 AM - Software Distribution Service 3.0
RP1089: 12/17/2013 8:38:18 AM - Software Distribution Service 3.0
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.05)
Adobe Shockwave Player 12.0
AR-M450 PCL5e
AR-M450U PCL5e
AT&T Connect Participant Application v8.9.35
Aztec Learning Essentials Series - Workstation
BlackBerry Device Software Updater
CCleaner
Cisco Connect
Compatibility Pack for the 2007 Office system
Dell Printer Software
Dell Software Uninstall
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB953955)
Hotfix for Windows XP (KB954434)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB958347)
Hotfix for Windows XP (KB959252)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Intel® Graphics Media Accelerator Driver
Intel® Network Connections 13.1.34.2
Intel® PRO Alerting Agent
Intel® Active Management Technology
Java Auto Updater
Java™ 6 Update 18
LiveUpdate 3.3 (Symantec Corporation)
MHC Interactive: GED Integrated Online Solution
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office File Validation Add-In
Microsoft Office Professional Edition 2003
Microsoft Office Word Viewer 2003
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 25.0 (x86 en-US)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB927977)
PowerDVD DX
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
RealUpgrade 1.0
RealUpgrade 1.1
Roxio Activation Module
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Drag-to-Disc
Roxio Express Labeler 3
Roxio Update Manager
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2861188)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB2699988)
Security Update for Windows Internet Explorer 8 (KB2722913)
Security Update for Windows Internet Explorer 8 (KB2744842)
Security Update for Windows Internet Explorer 8 (KB2761465)
Security Update for Windows Internet Explorer 8 (KB2792100)
Security Update for Windows Internet Explorer 8 (KB2797052)
Security Update for Windows Internet Explorer 8 (KB2799329)
Security Update for Windows Internet Explorer 8 (KB2809289)
Security Update for Windows Internet Explorer 8 (KB2817183)
Security Update for Windows Internet Explorer 8 (KB2829530)
Security Update for Windows Internet Explorer 8 (KB2838727)
Security Update for Windows Internet Explorer 8 (KB2846071)
Security Update for Windows Internet Explorer 8 (KB2847204)
Security Update for Windows Internet Explorer 8 (KB2862772)
Security Update for Windows Internet Explorer 8 (KB2870699)
Security Update for Windows Internet Explorer 8 (KB2879017)
Security Update for Windows Internet Explorer 8 (KB2888505)
Security Update for Windows Internet Explorer 8 (KB2898785)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB2834904-v2)
Security Update for Windows Media Player (KB2834904)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2709162)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2753842)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2761226)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2778344)
Security Update for Windows XP (KB2779030)
Security Update for Windows XP (KB2780091)
Security Update for Windows XP (KB2799494)
Security Update for Windows XP (KB2802968)
Security Update for Windows XP (KB2807986)
Security Update for Windows XP (KB2808735)
Security Update for Windows XP (KB2813170)
Security Update for Windows XP (KB2813345)
Security Update for Windows XP (KB2820197)
Security Update for Windows XP (KB2820917)
Security Update for Windows XP (KB2829361)
Security Update for Windows XP (KB2834886)
Security Update for Windows XP (KB2839229)
Security Update for Windows XP (KB2845187)
Security Update for Windows XP (KB2847311)
Security Update for Windows XP (KB2849470)
Security Update for Windows XP (KB2850851)
Security Update for Windows XP (KB2850869)
Security Update for Windows XP (KB2859537)
Security Update for Windows XP (KB2862152)
Security Update for Windows XP (KB2862330)
Security Update for Windows XP (KB2862335)
Security Update for Windows XP (KB2864063)
Security Update for Windows XP (KB2868626)
Security Update for Windows XP (KB2876217)
Security Update for Windows XP (KB2876315)
Security Update for Windows XP (KB2876331)
Security Update for Windows XP (KB2883150)
Security Update for Windows XP (KB2892075)
Security Update for Windows XP (KB2893294)
Security Update for Windows XP (KB2893984)
Security Update for Windows XP (KB2898715)
Security Update for Windows XP (KB2900986)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
SHARP MX-B,M283/M363/M453/M503 Series PCL/PS Printer Driver
Software Version Updater
Sonic CinePlayer Decoder Pack
Spelling Dictionaries Support For Adobe Reader 9
swMSM
Symantec Endpoint Protection
UltraVNC v1.0.1
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for PDF Reader
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2718704)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB2863058)
Update for Windows XP (KB2904266)
Update for Windows XP (KB898461)
Update for Windows XP (KB951618-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VAFPlayer
WebCake 3.00
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows Presentation Foundation
WinRAR archiver
WordPerfect Office 12
XML Paper Specification Shared Components Pack 1.0
.
==== Event Viewer Messages From Past Week ========
.
12/17/2013 9:32:56 AM, error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80004005 Error description: Unspecified error   Reason: The filter driver skipped scanning items and is in pass through mode. This may be due to low resource conditions.
12/17/2013 10:28:12 AM, error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80004005 Error description: Unspecified error   Reason: The filter driver skipped scanning items and is in pass through mode. This may be due to low resource conditions.
12/16/2013 9:53:27 AM, error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80004005 Error description: Unspecified error   Reason: The filter driver skipped scanning items and is in pass through mode. This may be due to low resource conditions.
12/16/2013 11:52:10 AM, error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80004005 Error description: Unspecified error   Reason: The filter driver skipped scanning items and is in pass through mode. This may be due to low resource conditions.
12/16/2013 11:02:50 AM, error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80004005 Error description: Unspecified error   Reason: The filter driver skipped scanning items and is in pass through mode. This may be due to low resource conditions.
12/11/2013 7:59:04 PM, error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80004005 Error description: Unspecified error   Reason: The filter driver skipped scanning items and is in pass through mode. This may be due to low resource conditions.
12/11/2013 7:19:27 PM, error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80004005 Error description: Unspecified error   Reason: The filter driver skipped scanning items and is in pass through mode. This may be due to low resource conditions.
12/11/2013 6:19:54 PM, error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80004005 Error description: Unspecified error   Reason: The filter driver skipped scanning items and is in pass through mode. This may be due to low resource conditions.
12/11/2013 5:52:00 PM, error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80004005 Error description: Unspecified error   Reason: The filter driver skipped scanning items and is in pass through mode. This may be due to low resource conditions.
12/11/2013 11:36:04 AM, error: Service Control Manager [7023]  - The Uninterruptible Power Supply service terminated with the following error:  %%2481
12/11/2013 11:35:31 AM, error: UPS [2481]  - The UPS service is not configured correctly.
12/11/2013 11:29:42 AM, error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80004005 Error description: Unspecified error   Reason: The filter driver skipped scanning items and is in pass through mode. This may be due to low resource conditions.
12/11/2013 11:20:42 AM, error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80004005 Error description: Unspecified error   Reason: The filter driver skipped scanning items and is in pass through mode. This may be due to low resource conditions.
12/10/2013 11:28:00 AM, error: Schedule [7901]  - The At1.job command failed to start due to the following error:  General access denied error
.
==== End Of File ===========================
 

 

Attached Files


Edited by mellynwest, 17 December 2013 - 12:11 PM.


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#2 nasdaq

nasdaq

  • Malware Response Team
  • 40,213 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:01:13 AM

Posted 22 December 2013 - 09:50 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from one of these locations:
Link 1
Link 2
IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
RcAuto1.gif
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
whatnext.png
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please restart the computer before running this security check.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.
===

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 nasdaq

nasdaq

  • Malware Response Team
  • 40,213 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:01:13 AM

Posted 27 December 2013 - 10:40 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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