This is my first post in this forum. My skills about computers is user level and I am not so skillfull in this matterns.
In first place I would like give you some information about my laptop
OS: Microsoft Windows 7 Home Premium x64 Service Pack 1
Drive: C:\windows (Install: \Device\HarddiskVolume2)
CPU Model: Satellite A660
Processor: Intel® Core i5 CPU M 430 @ 2.27GHz (x64-BasedPC)
MemoryRAM: 4 Gb.
Antivirus: McAffe Internet Security
I run Combofix recently and I am very surprised because the log is very extense. The largest extensión appears under the tittle “Locked registry keys a lot of entries.” I don’t know what it means but I’m worried for this result. For give a reference: when I put the report in Word format had more 1.200.000 characters. I have the report but I am afraid if I send it to you could cause some troubles. Could you give me some advice in this issue? I have read that this is often due to some software like Spybot or Superantispyware. Is this correct? I can send you the report, obviously, but for its size I am afraid it could cause you some troubles.
I suppose will be usefull for you also know why I run combofix.
My problem was: I could not see some videos from for instance some videos on you tube. I got problems also updating Internet explorer. As you know windows 7 sp1 64 bits considers this update a priority. But after the actualization was intalled I can’t start internet explorer. Following the instructions from people who tried to help me I run several tools loking for virus or malware in the system. I ran Malbarebytes, Ccleaner, AdwClean, OTL, Defraggler, Junkware Removal Tool and finally Combofix. Sometimes I thought much ado about nothing. But anyway I run the different tool. Meanwhile I got a solution running internet explorer with add ons disabled. The computers runs now so good but I don’t know if everithing works fine if I try to actualize internet explorer again
I will be waiting for your answer. Thanks in advance
Ps. Apologies: My english is not so good.