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Printer Missing, cannot re-install, please help!


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3 replies to this topic

#1 feifan

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Posted 17 December 2013 - 09:40 AM

http://www.spywareinfoforum.com/topic/135369-printer-missing-cannot-re-install-please-help/

 

As I'm half way there to solve this problem, I really appreciate  if any expert who can help me out with this.

 

I used the printer cd to install in another pc with the same Win 7 home premium 32bit system and it was successfully installed.  So why mine cannot?

 

Thank you all in advance.



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#2 hamluis

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Posted 17 December 2013 - 02:30 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 feifan

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Posted 17 December 2013 - 07:38 PM

Thank you Louis.  Appended below the result of MiniToolBox.

 

 
MiniToolBox by Farbar  Version: 13-07-2013
Ran by User (administrator) on 18-12-2013 at 08:25:17
Running from "C:\Users\User\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/18/2013 07:40:47 AM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17514, time stamp: 0x4ce796f3
Faulting module name: EXPLORERFRAME.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b86d
Exception code: 0xc0000005
Fault offset: 0x000039f5
Faulting process id: 0xaf8
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
 
Error: (12/17/2013 09:18:15 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {1b317bc1-b045-4ec1-8795-d41dddee4f20}
 
Error: (12/17/2013 08:46:41 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Failed to compile: System.Runtime.Remoting, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 . Error code = 0x80131040
 
Error: (12/17/2013 08:46:41 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Failed to compile: System.Dynamic, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a . Error code = 0x80070002
 
Error: (12/17/2013 08:46:40 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Failed to compile: System.Configuration.Install, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a . Error code = 0x80131040
 
Error: (12/17/2013 08:46:39 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Failed to compile: Microsoft.CSharp, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a . Error code = 0x80070002
 
Error: (12/17/2013 01:08:19 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {8bdd65fa-8171-4ee6-a846-b1aee93cd2ad}
 
Error: (12/17/2013 11:31:54 AM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17514, time stamp: 0x4ce796f3
Faulting module name: wzshlex1.dll, version: 4.1.7361.0, time stamp: 0x461d9a41
Exception code: 0x40000015
Fault offset: 0x00010b8f
Faulting process id: 0xb90
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
 
Error: (12/17/2013 09:57:53 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {dd1bb768-edd4-434c-be1f-b4ff25f411f8}
 
Error: (12/17/2013 01:00:43 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.
 
 
System errors:
=============
Error: (12/18/2013 07:39:35 AM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}
 
Error: (12/18/2013 07:38:57 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
 
Error: (12/17/2013 04:14:55 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR6.
 
Error: (12/17/2013 04:14:55 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR6.
 
Error: (12/17/2013 04:14:54 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR6.
 
Error: (12/17/2013 04:14:54 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR6.
 
Error: (12/17/2013 04:14:53 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR6.
 
Error: (12/17/2013 01:11:27 PM) (Source: DCOM) (User: )
Description: {5EF1CF5D-87A9-434B-8786-2A08E1C30F6C}
 
Error: (12/17/2013 00:27:42 PM) (Source: Service Control Manager) (User: )
Description: The TuneUp Theme Extension service failed to start due to the following error: 
%%1083
 
Error: (12/17/2013 07:49:46 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
 
Microsoft Office Sessions:
=========================
Error: (12/18/2013 07:40:47 AM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175144ce796f3EXPLORERFRAME.dll6.1.7601.175144ce7b86dc0000005000039f5af801cefb297bb8b15dC:\Windows\Explorer.EXEC:\Windows\system32\EXPLORERFRAME.dlla7201a9a-6774-11e3-b827-4487fce2ca0c
 
Error: (12/17/2013 09:18:15 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {1b317bc1-b045-4ec1-8795-d41dddee4f20}
 
Error: (12/17/2013 08:46:41 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Failed to compile: System.Runtime.Remoting, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 . Error code = 0x80131040 
System.Runtime.Remoting, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
 
Error: (12/17/2013 08:46:41 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Failed to compile: System.Dynamic, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a . Error code = 0x80070002 
System.Dynamic, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
 
Error: (12/17/2013 08:46:40 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Failed to compile: System.Configuration.Install, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a . Error code = 0x80131040 
System.Configuration.Install, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
 
Error: (12/17/2013 08:46:39 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Failed to compile: Microsoft.CSharp, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a . Error code = 0x80070002 
Microsoft.CSharp, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
 
Error: (12/17/2013 01:08:19 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {8bdd65fa-8171-4ee6-a846-b1aee93cd2ad}
 
Error: (12/17/2013 11:31:54 AM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175144ce796f3wzshlex1.dll4.1.7361.0461d9a414000001500010b8fb9001cefab9410598a0C:\Windows\Explorer.EXEC:\PROGRA~1\WINZIP\wzshlex1.dllc5fe98a7-66cb-11e3-b82f-4487fce2ca0c
 
Error: (12/17/2013 09:57:53 AM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {dd1bb768-edd4-434c-be1f-b4ff25f411f8}
 
Error: (12/17/2013 01:00:43 AM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files\Winamp\spybot - search & destroy\DelZip179.dllc:\program files\Winamp\spybot - search & destroy\DelZip179.dll8
 
 
=========================== Installed Programs ============================
 
·é?ùíá?1 1.40.19.0 (Version: 1.40.19.0)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Flash Player 11 Plugin (Version: 11.9.900.170)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Adobe Shockwave Player 11.6 (Version: 11.6.4.634)
Advanced Uninstaller PRO - Version 11 (Version: 11)
AllShare Framework DMS (Version: 1.3.21)
AMD USB Filter Driver (Version: 1.0.15.94)
APlayer Codec Lite version 2.0.1.230
Apple Application Support (Version: 2.0.1)
Apple Mobile Device Support (Version: 3.2.0.47)
Apple Software Update (Version: 2.1.3.127)
ArcSoft PhotoImpression 3.0
ATI Catalyst Install Manager (Version: 3.0.765.0)
Audacity 2.0.3 (Version: 2.0.3)
Autodesk DWG TrueView 2014 (Version: 19.1.18.0)
avast! Free Antivirus (Version: 9.0.2008)
AVI Media Player 1.0
AVIcodec (remove only)
AviSynth 2.5
AZARDI
BaiduPlayer3.5.0.37 (Version: 3.5.0)
Browser Guard 4.0 (Version: 4.0.0.125)
Canon IJ Network Tool (Version: 3.1.1)
Canon iP2700 series Printer Driver
Canon iP7200 series Printer Driver
Catalyst Control Center Core Implementation (Version: 2009.0721.1107.18080)
Catalyst Control Center Graphics Full Existing (Version: 2009.0721.1107.18080)
Catalyst Control Center Graphics Full New (Version: 2009.0721.1107.18080)
Catalyst Control Center Graphics Light (Version: 2009.0721.1107.18080)
Catalyst Control Center Graphics Previews Vista (Version: 2009.0721.1107.18080)
Catalyst Control Center Localization All (Version: 2009.0721.1107.18080)
CCC Help Chinese Standard (Version: 2009.0721.1106.18080)
CCC Help Chinese Traditional (Version: 2009.0721.1106.18080)
CCC Help Czech (Version: 2009.0721.1106.18080)
CCC Help Danish (Version: 2009.0721.1106.18080)
CCC Help Dutch (Version: 2009.0721.1106.18080)
CCC Help English (Version: 2009.0721.1106.18080)
CCC Help Finnish (Version: 2009.0721.1106.18080)
CCC Help French (Version: 2009.0721.1106.18080)
CCC Help German (Version: 2009.0721.1106.18080)
CCC Help Greek (Version: 2009.0721.1106.18080)
CCC Help Hungarian (Version: 2009.0721.1106.18080)
CCC Help Italian (Version: 2009.0721.1106.18080)
CCC Help Japanese (Version: 2009.0721.1106.18080)
CCC Help Korean (Version: 2009.0721.1106.18080)
CCC Help Norwegian (Version: 2009.0721.1106.18080)
CCC Help Polish (Version: 2009.0721.1106.18080)
CCC Help Portuguese (Version: 2009.0721.1106.18080)
CCC Help Russian (Version: 2009.0721.1106.18080)
CCC Help Spanish (Version: 2009.0721.1106.18080)
CCC Help Swedish (Version: 2009.0721.1106.18080)
CCC Help Thai (Version: 2009.0721.1106.18080)
CCC Help Turkish (Version: 2009.0721.1106.18080)
ccc-core-static (Version: 2009.0721.1107.18080)
ccc-utility (Version: 2009.0721.1107.18080)
ChrisPC Free Anonymous Proxy 4.10
Copy Utility
CyberLink PowerDVD 10 (Version: 10.0.1714)
D3DX10 (Version: 15.4.2368.0902)
Daum PotPlayer 1.5.35491
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DoubleCAD XT 5 - 32 bit (Version: 5.0.302)
Dropbox (Version: 2.0.22)
EASEUS Data Recovery Wizard Free Edition 5.5.1
EPSON Smart Panel
EPSON TWAIN 5 (Version: 5.71.0000)
Extended Asian Language font pack for Adobe Reader XI (Version: 11.0.0)
ffdshow [rev 1324] [2007-07-01] (Version: 1.0)
File-Extensions.org Search
Free Window Registry Repair
GIMP 2.8.6 (Version: 2.8.6)
Google Chrome (Version: 31.0.1650.63)
Google Drive (Version: 1.13.5782.599)
Google Earth Plug-in (Version: 7.1.2.2041)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4805.320)
Google Update Helper (Version: 1.3.22.3)
IDT Audio (Version: 1.0.6099.6)
iTunes (Version: 10.0.1.22)
IZArc 4.1.6 (Version: 4.1.6)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
Junk Mail filter update (Version: 15.4.3502.0922)
K-Lite Mega Codec Pack 9.6.0 (Version: 9.6.0)
LINE (Version: 3.2.0.76)
LogMeIn (Version: 4.1.1586)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
McAfee Security Scan Plus (Version: 3.8.130.10)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Business 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office ScreenTip Language 2010 - 简体中文 (Version: 14.0.4763.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft Speech Recognition Engine 4.0 (English)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MiniTool Power Data Recovery
Mozilla Firefox 26.0 (x86 en-US) (Version: 26.0)
Mozilla Maintenance Service (Version: 26.0)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Nero 8 (Version: 8.10.18)
neroxml (Version: 1.0.0)
Open Contacts v6 (Version: 6)
PeerGuardian 2.0 (Version: 2.1.0.2)
Perfect Uninstaller v6.3.3.9
PhotoScape
Pos Text Effects (Version: 1.25)
PrinterShare 2.3.06 (Version: 2.3.6.0)
ProjectLibre (Version: 1.5.12.0)
QuickTime (Version: 7.70.80.34)
RealDownloader (Version: 1.3.1)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
REALTEK Wireless LAN Driver and Utility (Version: 1.00.0145)
RealUpgrade 1.1 (Version: 1.1.0)
Registry Tweaker 2.1.2.280
Reimage Repair (Version: 1.6.4.8)
Resource Hacker Version 3.6.0
SafeHouse Explorer 3.01 (Version: 3.01.00.1)
Samsung Link 1.7.0.1311052230 (Version: 1.7.0.1311052230)
ScanToWeb
Skins (Version: 2009.0721.1107.18080)
Skype? 5.10 (Version: 5.10.116)
Sony Player Plug-in for Windows Media Player
Spider Player 2.5.3 (Version: 2.5.3.0)
swMSM (Version: 12.0.0.1)
TeamViewer 9 (Version: 9.0.24732)
The KMPlayer (remove only) (Version: 3.4.0.59)
Total Video Converter 3.60 100204
Total Video2Dvd 3.30
TuneUp Utilities 2014 (en-US) (Version: 14.0.1000.169)
TuneUp Utilities 2014 (Version: 14.0.1000.169)
UBS Accounting System 9.1 (Version: 1.00.0000)
UBS Accounting System 9.1 SR2 (Version: 1.00.0000)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition
VCRedistSetup (Version: 1.0.0)
Winamp (Version: 5.572 )
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinMend Auto Shutdown 1.2.7
WinMend Folder Hidden 1.4.5.5
WinPcap 4.1.2 (Version: 4.1.0.2001)
WinRAR archiver
WinZip 11.1 (Version: 11.1.7466)
Wise Registry Cleaner 7.91 (Version: 7.91)
Xvid 1.2.1 final uninstall (Version: 1.2)
μTorrent (Version: 3.3.0.29544)
华为网盘 (Version: Beta)
明星3缺1 硬盘版 (Version: 硬盘版)
谷歌拼音输入法 2.6
 
========================= Memory info: ===================================
 
Percentage of memory in use: 58%
Total physical RAM: 2015.3 MB
Available physical RAM: 834.77 MB
Total Pagefile: 4030.61 MB
Available Pagefile: 2160.84 MB
Total Virtual: 2047.88 MB
Available Virtual: 1946.6 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:146.39 GB) (Free:56.1 GB) NTFS
2 Drive d: () (Fixed) (Total:319.28 GB) (Free:229.04 GB) NTFS
4 Drive f: (Transcend) (Fixed) (Total:465.65 GB) (Free:256.75 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\USER-PC
 
Administrator            Guest                    User                     
 
 
**** End of log ****
 

http://speccy.piriform.com/results/pn8KeIj0JcGE7r32nzuTvLG



#4 hamluis

hamluis

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Posted 18 December 2013 - 07:57 AM

Error: (12/17/2013 04:14:55 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR6.
 
Error: (12/17/2013 04:14:55 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR6.
 
Error: (12/17/2013 04:14:54 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR6.\
 
One of your hard drives seems to have a problem.  I would focus on that before worrying about anything else.  You can run diagnostics on each drive in an effort to determine just what may be the troublesome drive.  I would start with drive reflecting the Windows partition.  The long/extended test is what you want to run and do not attempt any fixes that may be offered within the diagnostic.  Just post the results of the diagnostic.
 

Guide, SeaTools For DOS - http://www.seagate.com/support/seatools/SeaToolsDOSguide.pdf

 

SeaTools for DOS Download - http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-master/

 

Louis






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