Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows media player won't burn cds


  • Please log in to reply
29 replies to this topic

#1 Mrs Beach

Mrs Beach

  • Members
  • 104 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina
  • Local time:08:02 PM

Posted 17 December 2013 - 12:48 AM

trying to burn a cd through Windows media player as I always did (been about 6 months since last time without any problems)... it goes through all the motions and after done a window pops up says "Windows Media Player encountered a problem while burning the file to the disc" .. I tried differnt discs Maxell CD-R and a Memorex DVD-R both of which I have burned music onto the same batches before. I also played a music CD from the D driver and it payed music so it does work that way. I have had browser issues with IE11 and reverted back to IE9 just last week (below is the link to that forum discussion) I tried to get internet help with microsoft and had no luck with thier fix it tool. Can someone help me figure out what is going on here?

 

 

 

 

http://www.bleepingcomputer.com/forums/t/516697/sorry-it-appears-you-are-using-a-browser-thats-not-supported/


Edited by Mrs Beach, 17 December 2013 - 12:50 AM.


BC AdBot (Login to Remove)

 


#2 jmochnick

jmochnick

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:08:02 PM

Posted 17 December 2013 - 01:34 PM

Have you tried using another program other than WMP? Try that, and if that doesn't work, it could be possible that the burning feature of your cd drive my be broke. A friend had lent me a spare CD/DVD burner of his for my build and while it reads discs just fine, burning doesn't work at all. It will appear to work but the disc never burns properly.



#3 1972vet

1972vet

  • Malware Response Team
  • 1,698 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Midwest U.S.A.
  • Local time:08:02 PM

Posted 19 December 2013 - 05:09 AM

All things considered, burning drives (cd/dvd burners) are cheap and easy enough to replace. Hardware does wear out over time and use. How old is that system?


Disabled Veteran, U.S.C.G. 1972 - 1978
mvpsigpic.jpg
2009 - 2013

Member: U.N.I.T.E.
Performance and Maintenance for Windows XP, Windows Vista and Windows Seven


#4 Mrs Beach

Mrs Beach
  • Topic Starter

  • Members
  • 104 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina
  • Local time:08:02 PM

Posted 19 December 2013 - 10:27 AM

3 years old but the dvd driver was replaced two years ago by Toshiba



#5 1972vet

1972vet

  • Malware Response Team
  • 1,698 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Midwest U.S.A.
  • Local time:08:02 PM

Posted 19 December 2013 - 10:48 AM

OK, and since then, how many cd's/dvd's have you burned? How often has it been used to play them as well?


Disabled Veteran, U.S.C.G. 1972 - 1978
mvpsigpic.jpg
2009 - 2013

Member: U.N.I.T.E.
Performance and Maintenance for Windows XP, Windows Vista and Windows Seven


#6 hamluis

hamluis

    Moderator


  • Moderator
  • 55,896 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:08:02 PM

Posted 19 December 2013 - 04:29 PM

As previously suggested...if you try to burn a disk, using another player (take your pick)...it would help define whether it is a hardware problem or a software/Windows issue.

 

Louis



#7 Mrs Beach

Mrs Beach
  • Topic Starter

  • Members
  • 104 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina
  • Local time:08:02 PM

Posted 19 December 2013 - 07:31 PM

probably burned 10 or so .. and dont play much on it .. I will try burning using another player and get back to you



#8 Mrs Beach

Mrs Beach
  • Topic Starter

  • Members
  • 104 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina
  • Local time:08:02 PM

Posted 19 December 2013 - 08:47 PM

Ok I downloaded "Free Easy Burner" and it did the same thing .. showed it burned successfully but the CD is blank .. used 2 different CDs also .. guess I'm screwed  ... thanks anyway guys :(



#9 Felipe2237

Felipe2237

  • Members
  • 353 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California,USA
  • Local time:06:02 PM

Posted 20 December 2013 - 12:13 AM

Have you tried plugging the CD into another computer? I have had issues with windows not recognizing discs before.  


Unofficial iOS Genius


#10 Mrs Beach

Mrs Beach
  • Topic Starter

  • Members
  • 104 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina
  • Local time:08:02 PM

Posted 20 December 2013 - 07:35 AM

@Felipe2237 ... I will try that later today with another computer and let you know

edit: I tried it in my car stereo and it will not read either .. says error and kicks it out


Edited by Mrs Beach, 20 December 2013 - 07:16 PM.


#11 1972vet

1972vet

  • Malware Response Team
  • 1,698 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Midwest U.S.A.
  • Local time:08:02 PM

Posted 20 December 2013 - 08:29 AM

.. showed it burned successfully but the CD is blank

 

Please tell us how you determine that the cd is blank. After it burned successfully, do you take it to your cd player to try it out, or are you arriving at your conclusion that the cd is blank because "Windows" won't play it back? Are you clicking-->Computer-->CD Drive and from there, "Windows" tells you the cd is blank? If so, that's not the reliable answer for you at this point. To make the best determination, you should try playing the cd on some other cd player...after all, "Windows" ALSO told you that it DID burn successfully. Since those two pieces of data are conflicting, we could possibly give you better answers if you were to try another cd player to see if it plays or not.

 

From my experience with trashed cd/dvd drives, "Windows" may very well think the cd is blank when it does in fact contain data. If the disk isn't being read properly (which does happen with trashed optical drives), then "Windows" defaults to it's only other option...instead of playing back the music written on the disk, it's response under the above scenario is to render the "Blank CD" reply to it's "Play back" command.

 

There is also the distinct possibility that your drive is too badly fragmented. Have you checked that?


Disabled Veteran, U.S.C.G. 1972 - 1978
mvpsigpic.jpg
2009 - 2013

Member: U.N.I.T.E.
Performance and Maintenance for Windows XP, Windows Vista and Windows Seven


#12 Mrs Beach

Mrs Beach
  • Topic Starter

  • Members
  • 104 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina
  • Local time:08:02 PM

Posted 20 December 2013 - 07:14 PM

I tried playing it through windows first .. then in my car stereo .... downloaded "free easy burner" and burned the same music to a new cd and it told me burn successful but it is blank also as I tried it in my car stereo and it first said reading then as soon as it said track 1 it kicked out the cd and said error

....... I dont know anything about fragmented or how to check it (sorry)

I am also wondering if any of the programs I ran last week to fix that other problem might have done something to it maybe temporarily disconnected it? Also I use Youtube downloader but it never gave me problems before .. just a thought


Edited by Mrs Beach, 20 December 2013 - 07:22 PM.


#13 1972vet

1972vet

  • Malware Response Team
  • 1,698 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Midwest U.S.A.
  • Local time:08:02 PM

Posted 21 December 2013 - 03:06 AM

Ahh, ok then...it would seem to me you may be one who hasn't been very mindful of the condition of the disk on your system. Print out this instruction or bookmark this thread so you can refer back to these instructions as you will be required to reboot the system to carry on.

Please try this:
Click start->Computer...then Right-Click on your C drive and select Properties. There, click the Disk Cleanup button and allow the scan to complete.

When it is finished, a list of items to cleanup will be presented and some items will already be checked by default. Look through that listing to be sure you check other items you want to delete (Recycle Bin and Temporary files should be checked). Next, click the Clean up system files button and follow the prompts to complete the disk cleanup (this will remove superfluous junk files from the disk and free up some space).

When that completes, you will be left with the disk properties box still open to the "General" tab. Now let's click the Tools tab. From there, please click the Check now button under the "Error-checking" header. Please place a check in the box labeled "Scan for and attempt recovery of bad sectors" option (Automatically fix file system errors" should be checked by default). Now please click the Start button then click the Schedule disk check button and reboot the system. When the system comes back up the scan will continue on it's own. Allow this to complete, then reboot the system once more.

 

When it comes back up and the desktop is stable, click computer, then Right-Click the C drive again and select "Properties". Now click the Tools tab, then click the Defragment now button then click on the Defragment disk...allow this to complete, then reboot the system again.

Try burning another disk and post back when you finish to let us know if this made the difference.


Disabled Veteran, U.S.C.G. 1972 - 1978
mvpsigpic.jpg
2009 - 2013

Member: U.N.I.T.E.
Performance and Maintenance for Windows XP, Windows Vista and Windows Seven


#14 Mrs Beach

Mrs Beach
  • Topic Starter

  • Members
  • 104 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina
  • Local time:08:02 PM

Posted 21 December 2013 - 10:07 AM

Ok while doing all that my husband came home with his computer and I put the cds in his computer just to see if they were in fact blank .. the one I burned with the "free easy burner" played the music I burned .. all of it .. but the cd I burned using WMP was blank. So after I completed your list of tasks I put the cd with music on it in my computer and it sees it as blank. Do you still want me to try to burn again using WMP or just be happy with what I have? I will be happy just to burn as I dont listen to music on my computer with cds anyway.

Edit .. my second cd did not burn after using both programs .. headed to store to get new cd-r's and will try again. I just hope I'm not doing anything wrong here but I've done it so many times before.


Edited by Mrs Beach, 21 December 2013 - 04:57 PM.


#15 Felipe2237

Felipe2237

  • Members
  • 353 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California,USA
  • Local time:06:02 PM

Posted 21 December 2013 - 05:50 PM

Ahh, ok then...it would seem to me you may be one who hasn't been very mindful of the condition of the disk on your system. Print out this instruction or bookmark this thread so you can refer back to these instructions as you will be required to reboot the system to carry on.

Please try this:
Click start->Computer...then Right-Click on your C drive and select Properties. There, click the Disk Cleanup button and allow the scan to complete.

When it is finished, a list of items to cleanup will be presented and some items will already be checked by default. Look through that listing to be sure you check other items you want to delete (Recycle Bin and Temporary files should be checked). Next, click the Clean up system files button and follow the prompts to complete the disk cleanup (this will remove superfluous junk files from the disk and free up some space).

When that completes, you will be left with the disk properties box still open to the "General" tab. Now let's click the Tools tab. From there, please click the Check now button under the "Error-checking" header. Please place a check in the box labeled "Scan for and attempt recovery of bad sectors" option (Automatically fix file system errors" should be checked by default). Now please click the Start button then click the Schedule disk check button and reboot the system. When the system comes back up the scan will continue on it's own. Allow this to complete, then reboot the system once more.

 

When it comes back up and the desktop is stable, click computer, then Right-Click the C drive again and select "Properties". Now click the Tools tab, then click the Defragment now button then click on the Defragment disk...allow this to complete, then reboot the system again.

Try burning another disk and post back when you finish to let us know if this made the difference.

 

Why would defragging help? I'm not questioning you, I'm genuinely curious.


Unofficial iOS Genius





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users