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Whitesmoketoolbar virus maybe other


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34 replies to this topic

#1 simplesimpleton

simplesimpleton

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Posted 16 December 2013 - 10:44 PM

 So within this last month I received a laptop as an HP vision AMD laptop and it has been acting kind of funky. I have windows 8 and many of the apps in the start menu don't even launch when I click on them.Ill click on the photos icon for example and it will enlarge the icon then close back to the start menu.The only things I have bothered and tried to access from the start menu that have worked are the desktop icon and word.

Also I left the laptop on with a webpage,I think it was youtube, up overnight and when I awoke the next morning there was a tab open that said thank you for installing Whitesmoke toolbar. I noticed the toolbar and looked up how to remove it from chrome and left it at that.As far as I went was to basically remove any add ons or plugins i had on my browsers.I looked for a program to uninstall but there was none. Since this has happened my computer has shut off without notice a couple of times,and I experience problems playing videos.With videos it can vary depending on what type of video.For instance when on netflix the video and audio are completely separated as in the audio is from the same movie but from a different scene.Youtube has gotten much slower and will lag and struggle to play the lowest quality video and is just incredibly grainy.I've scanned with MBAM once so far and it removed a couple of trojans but the majority of files were PUPs that weren't check marked so I didnt delete them(some were registry keys and stuff like that).

I should mention since acquiring the laptop ive downloaded avg2014,VLC,adblocker for chrome, and Combined Community Codec.

 

Any help or advice would be greatly appreciated.



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 17 December 2013 - 04:51 PM



Hello simplesimpleton

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 simplesimpleton

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Posted 18 December 2013 - 02:17 PM

Thanks for your help Gringo :)

here are the contents of the logs:

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 8
Boot Device: \Device\HarddiskVolume2
Install Date: 4/4/2013 10:59:49 AM
System Uptime: 12/16/2013 9:30:56 AM (51 hours ago)
.
Motherboard: Hewlett-Packard |  | 188B
Processor: AMD E-300 APU with Radeon™ HD Graphics | Socket FT1 | 1300/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 274 GiB total, 200.806 GiB free.
D: is FIXED (NTFS) - 23 GiB total, 2.825 GiB free.
E: is CDROM (UDF)
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP20: 12/10/2013 11:11:36 AM - Installed SpyHunter
RP21: 12/17/2013 3:04:24 PM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
24x7 Help
4 Elements II
Adobe Reader XI (11.0.05)
Adobe Shockwave Player 11.6
AMD APP SDK Runtime
AMD Catalyst Install Manager
AMD Fuel
AMD VISION Engine Control Center
AVG 2014
AVG SafeGuard toolbar
Bejeweled 3
Bonjour
Build-a-lot 4 - Power Source
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Chuzzle Deluxe
Combined Community Codec Pack 2013-11-27
Cradle Of Egypt Collector's Edition
Cradle of Rome 2
CyberLink LabelPrint
CyberLink Media Suite 10
CyberLink Power2Go 8
CyberLink PowerDVD
CyberLink YouCam
D3DX10
DefaultTab
Definition Update for Microsoft Office 2013 (KB2760587) 32-Bit Edition
Energy Star
Farm Frenzy
FATE: The Cursed King
Final Drive Fury
FlatOut 2
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Governor of Poker 2 Premium Edition
Hewlett-Packard ACLM.NET v1.2.0.0
Hoyle Card Games
HP Customer Experience Enhancements
HP Documentation
HP Games
HP MyRoom
HP Postscript Converter
HP Quick Launch
HP Recovery Manager
HP Registration Service
HP Software Framework
HP Support Assistant
HP Utility Center
HP Wireless Button Driver
Jewel Match 3
John Deere Drive Green
jZip
Luxor Evolved
Mahjongg Dimensions Deluxe: Tiles in Time
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft Access MUI (English) 2013
Microsoft Access Setup Metadata MUI (English) 2013
Microsoft Application Error Reporting
Microsoft DCF MUI (English) 2013
Microsoft Excel MUI (English) 2013
Microsoft Groove MUI (English) 2013
Microsoft InfoPath MUI (English) 2013
Microsoft Lync MUI (English) 2013
Microsoft Mouse and Keyboard Center
Microsoft Office 365 Home Premium - en-us
Microsoft Office 64-bit Components 2013
Microsoft Office on Demand Browser Add-ons
Microsoft Office OSM MUI (English) 2013
Microsoft Office OSM UX MUI (English) 2013
Microsoft Office Professional Plus 2013
Microsoft Office Proofing (English) 2013
Microsoft Office Proofing Tools 2013 - English
Microsoft Office Proofing Tools 2013 - Español
Microsoft Office Shared 64-bit MUI (English) 2013
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2013
Microsoft Office Shared MUI (English) 2013
Microsoft Office Shared Setup Metadata MUI (English) 2013
Microsoft OneNote MUI (English) 2013
Microsoft Outlook MUI (English) 2013
Microsoft PowerPoint MUI (English) 2013
Microsoft Publisher MUI (English) 2013
Microsoft Silverlight
Microsoft SkyDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Word MUI (English) 2013
Mortimer Beckett and the Crimson Thief Premium Edition
MSVCRT
Mystery P.I. - Curious Case of Counterfeit Cove
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Licensing Component
Office 15 Click-to-Run Localization Component
Outils de vérification linguistique 2013 de Microsoft Office - Français
Peggle Nights
Penguins!
Polar Bowler
Polar Golfer
Qualcomm Atheros Driver Installation Program
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek PCIE Card Reader
Roads of Rome 3
Secure Download Manager
Security Update for Microsoft Excel 2013 (KB2827238) 32-Bit Edition
Security Update for Microsoft Lync 2013 (KB2850057) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB2768005) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB2810009) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB2850064) 32-Bit Edition
Security Update for Microsoft Outlook 2013 (KB2837618) 32-Bit Edition
SpyHunter
swMSM
Synaptics Pointing Device Driver
Tales of Lagoona
Update for Microsoft Access 2013 (KB2768008) 32-Bit Edition
Update for Microsoft Access 2013 (KB2827233) 32-Bit Edition
Update for Microsoft InfoPath 2013 (KB2837648) 32-Bit Edition
Update for Microsoft Lync 2013 (KB2817678) 32-Bit Edition
Update for Microsoft Office 2013 (KB2726954) 32-Bit Edition
Update for Microsoft Office 2013 (KB2726996) 32-Bit Edition
Update for Microsoft Office 2013 (KB2738038) 32-Bit Edition
Update for Microsoft Office 2013 (KB2760224) 32-Bit Edition
Update for Microsoft Office 2013 (KB2760242) 32-Bit Edition
Update for Microsoft Office 2013 (KB2760267) 32-Bit Edition
Update for Microsoft Office 2013 (KB2760539) 32-Bit Edition
Update for Microsoft Office 2013 (KB2760553) 32-Bit Edition
Update for Microsoft Office 2013 (KB2760610) 32-Bit Edition
Update for Microsoft Office 2013 (KB2767845) 32-Bit Edition
Update for Microsoft Office 2013 (KB2768016) 32-Bit Edition
Update for Microsoft Office 2013 (KB2817314) 32-Bit Edition
Update for Microsoft Office 2013 (KB2817316) 32-Bit Edition
Update for Microsoft Office 2013 (KB2817490) 32-Bit Edition
Update for Microsoft Office 2013 (KB2817626) 32-Bit Edition
Update for Microsoft Office 2013 (KB2826004) 32-Bit Edition
Update for Microsoft Office 2013 (KB2827225) 32-Bit Edition
Update for Microsoft Office 2013 (KB2827227) 32-Bit Edition
Update for Microsoft Office 2013 (KB2827230) 32-Bit Edition
Update for Microsoft Office 2013 (KB2827239) 32-Bit Edition
Update for Microsoft Office 2013 (KB2837626) 32-Bit Edition
Update for Microsoft Office 2013 (KB2837637) 32-Bit Edition
Update for Microsoft Office 2013 (KB2837638) 32-Bit Edition
Update for Microsoft Office 2013 (KB2837655) 32-Bit Edition
Update for Microsoft Office 2013 (KB2850066) 32-Bit Edition
Update for Microsoft OneNote 2013 (KB2850063) 32-Bit Edition
Update for Microsoft PowerPoint 2013 (KB2767850) 32-Bit Edition
Update for Microsoft Project 2013 (KB2727085) 32-Bit Edition
Update for Microsoft Publisher 2013 (KB2837635) 32-Bit Edition
Update for Microsoft SkyDrive Pro (KB2817495) 32-Bit Edition
Update for Microsoft SkyDrive Pro (KB2837652) 32-Bit Edition
Update for Microsoft Visio 2013 (KB2752018) 32-Bit Edition
Update for Microsoft Visio Viewer 2013 (KB2768338) 32-Bit Edition
Update for Microsoft Word 2013 (KB2837647) 32-Bit Edition
Update for Microsoft Word 2013 (KB2850060) 32-Bit Edition
Update Installer for WildTangent Games App
Vacation Quest™ - Australia
Visual Studio 2010 x64 Redistributables
Visual Studio 2012 x64 Redistributables
Visual Studio 2012 x86 Redistributables
VLC media player 2.1.1
WildTangent Games
WildTangent Games App
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Language Selector
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
12/16/2013 9:32:59 AM, Error: Service Control Manager [7034]  - The DefaultTabSearch service terminated unexpectedly.  It has done this 1 time(s).
12/15/2013 8:02:18 PM, Error: cdrom [15]  - The device, \Device\CdRom0, is not ready for access yet.
.
==== End Of File ===========================
 
 
 
 
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16537
Run by blazenka at 12:11:46 on 2013-12-18
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.3682.1952 [GMT -7:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2014\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\system32\dwm.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\24x7Help\App24x7Svc.exe
C:\Windows\system32\taskhostex.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Users\blazenka\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.2.0\ToolbarUpdater.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\AVG SafeGuard toolbar\AVG-Secure-Search-Update_1013b.exe
C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgemca.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.2.0\loggingserver.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\dashost.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\RuntimeBroker.exe
C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\AVG SafeGuard toolbar\AVG-Secure-Search-Update_1013b.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.0.1114.318_x64__8wekyb3d8bbwe\LiveComm.exe
C:\Windows\system32\msiexec.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\notepad.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.mysearchresults.com/?c=9001&t=03
mWinlogon: Userinit = userinit.exe,
BHO: RapidFinda: {2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3} - 
BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
BHO: DefaultTab Browser Helper: {7F6AFBF1-E065-4627-A2FD-810366367D01} - C:\Users\blazenka\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabBHO.dll
BHO: {95B7759C-8C7F-4BF1-B163-73684A933233} - <orphaned>
BHO: Related Searches: {96A25A24-2E87-4374-8A50-CC6F943FCE4D} - C:\Users\blazenka\AppData\Roaming\DefaultTab\DefaultTab\Apps\RelatedLinksBHO.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\URLREDIR.DLL
BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files (x86)\Microsoft Office\Office15\GROOVEEX.DLL
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Related Searches: {96A25A24-2E87-4374-8A50-CC6F943FCE4D} - C:\Users\blazenka\AppData\Roaming\DefaultTab\DefaultTab\Apps\RelatedLinksBHO.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [GoogleChromeAutoLaunch_31D98E503932436E616FB2C060CD45B0] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window
uRun: [AVG-Secure-Search-Update_1013b] "C:\Program Files (x86)\AVG SafeGuard toolbar\AVG-Secure-Search-Update_1013b.exe" /PROMPT /CMPID=1013b
uRunOnce: [Uninstall C:\Users\blazenka\AppData\Local\Microsoft\SkyDrive\17.0.2003.1112\amd64] C:\Windows\System32\cmd.exe /q /c rmdir /s /q "C:\Users\blazenka\AppData\Local\Microsoft\SkyDrive\17.0.2003.1112\amd64"
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [CLVirtualDrive] "C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe" /R
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [24x7HELP] "C:\Program Files (x86)\24x7Help\App24x7Help.exe" /STARTUP
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
mRun: [vProt] "C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe"
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIE.dll
IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll
DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} - 
TCP: NameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{FCF9868B-AAD3-4B95-81A1-66F356C98BB5} : DHCPNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{FCF9868B-AAD3-4B95-81A1-66F356C98BB5}\551475966496 : DHCPNameServer = 128.196.11.234 128.196.11.233
Filter: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL
Handler: osf-roaming - {C57E9882-B128-4E07-BA2D-FF83B8989C76} - C:\Users\blazenka\Microsoft Office 15\root\office15\MSOSB.DLL
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\17.2.0\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
mASetup: {A6EADE66-0000-0000-484E-7E8A45000000} - "C:\Windows\SysWOW64\Rundll32.exe" "C:\Program Files (x86)\Adobe\Reader 11.0\Esl\AiodLite.dll",CreateReaderUserSettings
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s
x64-RunOnce: [NCPluginUpdater] "c:\program files (x86)\hewlett-packard\hp health check\activecheck\product_line\NCPluginUpdater.exe" Update
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIE.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>
x64-Handler: osf-roaming - {C57E9882-B128-4E07-BA2D-FF83B8989C76} - <orphaned>
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\System32\Drivers\amd_sata.sys [2012-7-23 79528]
R0 amd_xata;amd_xata;C:\Windows\System32\Drivers\amd_xata.sys [2012-7-23 26280]
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\Drivers\avgidsha.sys [2013-10-24 194872]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\Drivers\avgloga.sys [2013-10-31 294712]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\Drivers\avgmfx64.sys [2013-10-1 123704]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\Drivers\avgrkx64.sys [2013-9-10 31544]
R1 Avgdiska;AVG Disk Driver;C:\Windows\System32\Drivers\avgdiska.sys [2013-11-5 150808]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\Drivers\avgidsdrivera.sys [2013-11-4 240920]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\Drivers\avgldx64.sys [2013-10-31 212280]
R1 Avgwfpa;AVG Firewall Driver;C:\Windows\System32\Drivers\avgwfpa.sys [2013-10-21 252728]
R1 CLVirtualDrive;CLVirtualDrive;C:\Windows\System32\Drivers\CLVirtualDrive.sys [2013-3-11 92536]
R2 24x7HelpSvc;24x7HelpService;C:\Program Files (x86)\24x7Help\App24x7Svc.exe [2013-4-12 394392]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2013-3-11 98208]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-8-2 239616]
R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2012-8-6 361984]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [2013-11-11 3478544]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [2013-9-24 348008]
R2 DefaultTabUpdate;DefaultTabUpdate;C:\Users\blazenka\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe [2013-4-18 107520]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-8-10 85504]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-7-9 35232]
R2 OfficeSvc;Microsoft Office Service;C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [2013-5-4 1907896]
R2 vToolbarUpdater17.2.0;vToolbarUpdater17.2.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.2.0\ToolbarUpdater.exe [2013-12-9 1771544]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\Drivers\AtihdW86.sys [2012-7-17 98472]
R3 RSP2STOR;Realtek PCIE CardReader Driver - P2;C:\Windows\System32\Drivers\RtsP2Stor.sys [2013-3-11 266896]
R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2013-3-11 683664]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\Drivers\usbfilter.sys [2013-3-11 57000]
R3 WirelessButtonDriver;HP Wireless Button Driver Service;C:\Windows\System32\Drivers\WirelessButtonDriver64.sys [2012-8-3 20288]
S0 Avgboota;AVG Early Launch Anti-Malware Driver;C:\Windows\System32\Drivers\avgboota.sys [2013-9-4 20496]
S2 DefaultTabSearch;DefaultTabSearch;C:\Program Files (x86)\DefaultTab\DefaultTabSearch.exe [2013-10-7 573952]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2012-7-31 645952]
S3 SmbDrv;SmbDrv;C:\Windows\System32\Drivers\Smb_driver_AMDASF.sys [2013-3-11 41272]
S3 SmbDrvI;SmbDrvI;C:\Windows\System32\Drivers\Smb_driver_Intel.sys [2013-3-11 43832]
.
=============== Created Last 30 ================
.
2013-12-14 17:07:28 254128 ----a-w- C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10227.bin
2013-12-11 04:11:03 312320 ----a-w- C:\Windows\System32\msieftp.dll
2013-12-11 04:11:03 273408 ----a-w- C:\Windows\SysWow64\msieftp.dll
2013-12-11 04:08:07 2241536 ----a-w- C:\Windows\System32\wininet.dll
2013-12-11 04:08:06 3959808 ----a-w- C:\Windows\System32\jscript9.dll
2013-12-11 04:06:59 374784 ----a-w- C:\Windows\System32\clusapi.dll
2013-12-10 18:22:04 -------- d-----w- C:\Users\blazenka\AppData\Roaming\Malwarebytes
2013-12-10 18:21:51 -------- d-----w- C:\ProgramData\Malwarebytes
2013-12-10 18:21:49 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-12-10 18:21:48 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-12-10 18:13:11 110080 ----a-r- C:\Users\blazenka\AppData\Roaming\Microsoft\Installer\{72AAF455-1E54-475B-B0AB-5413C78D0E63}\IconF7A21AF7.exe
2013-12-10 18:13:11 110080 ----a-r- C:\Users\blazenka\AppData\Roaming\Microsoft\Installer\{72AAF455-1E54-475B-B0AB-5413C78D0E63}\IconD7F16134.exe
2013-12-10 18:13:11 110080 ----a-r- C:\Users\blazenka\AppData\Roaming\Microsoft\Installer\{72AAF455-1E54-475B-B0AB-5413C78D0E63}\Icon1226A4C5.exe
2013-12-10 18:13:09 -------- d-----w- C:\sh4ldr
2013-12-10 18:13:09 -------- d-----w- C:\Program Files\Enigma Software Group
2013-12-10 18:11:13 -------- d-----w- C:\Program Files (x86)\Common Files\Wise Installation Wizard
2013-12-10 15:38:27 -------- d-----w- C:\Users\blazenka\AppData\Local\NativeMessaging
2013-12-10 15:38:25 -------- d-----w- C:\Users\blazenka\AppData\Local\TBHostSupport
2013-12-05 02:41:40 -------- d-----w- C:\Users\blazenka\AppData\Roaming\MPC-HC
2013-12-05 02:38:22 -------- d-----w- C:\Program Files (x86)\Combined Community Codec Pack
2013-12-05 02:37:21 -------- d-----w- C:\Users\blazenka\AppData\Local\Programs
2013-12-05 02:34:01 -------- d-----w- C:\Program Files (x86)\VideoLAN
2013-12-04 18:54:38 78304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-04 18:54:38 694240 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-12-02 01:48:44 -------- d-----w- C:\Program Files (x86)\Microsoft SQL Server
2013-12-02 01:44:19 -------- d-----w- C:\Program Files (x86)\Microsoft Analysis Services
2013-12-02 01:44:10 -------- d-----w- C:\Users\blazenka\AppData\Local\Microsoft Help
2013-12-02 01:13:12 -------- d-----w- C:\Users\blazenka\AppData\Roaming\e-academy Inc
2013-12-02 01:13:12 -------- d-----w- C:\Users\blazenka\AppData\Local\e-academy Inc
2013-12-01 18:50:30 -------- d-----w- C:\Program Files\Microsoft Mouse and Keyboard Center
2013-12-01 14:42:59 76800 ----a-w- C:\Windows\SysWow64\setupcln.dll
2013-12-01 14:42:26 79192 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2013-12-01 14:42:26 623448 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2013-12-01 14:42:26 498008 ----a-w- C:\Windows\System32\drivers\usbport.sys
2013-12-01 14:42:26 32256 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2013-12-01 14:42:26 21848 ----a-w- C:\Windows\System32\drivers\usbd.sys
2013-12-01 14:42:26 120832 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
2013-12-01 14:40:51 2062848 ----a-w- C:\Windows\System32\d3d11.dll
2013-12-01 14:40:51 1711616 ----a-w- C:\Windows\SysWow64\d3d11.dll
2013-12-01 14:39:52 1160192 ----a-w- C:\Windows\System32\IKEEXT.DLL
2013-12-01 14:39:51 96600 ----a-w- C:\Windows\System32\drivers\wfplwfs.sys
2013-12-01 14:39:51 723968 ----a-w- C:\Windows\System32\BFE.DLL
2013-12-01 14:36:20 576512 ----a-w- C:\Windows\System32\drivers\afd.sys
2013-12-01 14:27:49 652288 ----a-w- C:\Windows\System32\comctl32.dll
2013-12-01 14:27:49 541696 ----a-w- C:\Windows\SysWow64\comctl32.dll
2013-12-01 14:22:47 1300992 ----a-w- C:\Windows\System32\gdi32.dll
2013-12-01 14:22:47 1022976 ----a-w- C:\Windows\SysWow64\gdi32.dll
2013-12-01 14:17:48 1890816 ----a-w- C:\Windows\System32\crypt32.dll
2013-12-01 14:17:48 1569280 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-12-01 14:16:50 46080 ----a-w- C:\Windows\System32\atmlib.dll
2013-12-01 14:16:50 362496 ----a-w- C:\Windows\System32\atmfd.dll
2013-12-01 14:16:50 35328 ----a-w- C:\Windows\SysWow64\atmlib.dll
2013-12-01 14:16:50 300032 ----a-w- C:\Windows\SysWow64\atmfd.dll
2013-12-01 14:16:46 419328 ----a-w- C:\Windows\System32\schannel.dll
2013-12-01 14:16:46 323072 ----a-w- C:\Windows\SysWow64\schannel.dll
2013-12-01 14:11:30 124112 ----a-w- C:\Windows\System32\PresentationCFFRasterizerNative_v0300.dll
2013-12-01 14:11:30 102608 ----a-w- C:\Windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll
2013-12-01 14:11:20 337752 ----a-w- C:\Windows\System32\drivers\USBXHCI.SYS
2013-12-01 14:11:19 213336 ----a-w- C:\Windows\System32\drivers\UCX01000.SYS
2013-12-01 14:04:13 148992 ----a-w- C:\Program Files\Internet Explorer\jsdebuggeride.dll
2013-12-01 14:04:13 108032 ----a-w- C:\Program Files (x86)\Internet Explorer\jsdebuggeride.dll
2013-12-01 14:04:11 53760 ----a-w- C:\Windows\System32\UXInit.dll
2013-12-01 14:04:11 44032 ----a-w- C:\Windows\SysWow64\UXInit.dll
2013-12-01 14:04:11 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-12-01 14:04:11 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-12-01 01:31:58 566784 ----a-w- C:\Windows\System32\wvc.dll
2013-12-01 01:31:58 1374208 ----a-w- C:\Windows\System32\wdc.dll
2013-12-01 01:31:58 1245696 ----a-w- C:\Windows\SysWow64\wdc.dll
2013-12-01 01:31:57 462336 ----a-w- C:\Windows\System32\sysmon.ocx
2013-12-01 01:31:57 437248 ----a-w- C:\Windows\SysWow64\wvc.dll
2013-12-01 01:31:57 399360 ----a-w- C:\Windows\SysWow64\sysmon.ocx
2013-12-01 01:31:54 144896 ----a-w- C:\Windows\System32\tssdisai.dll
2013-12-01 01:31:26 10116608 ----a-w- C:\Windows\System32\twinui.dll
2013-12-01 01:31:24 8858112 ----a-w- C:\Windows\SysWow64\twinui.dll
2013-12-01 01:31:22 2304512 ----a-w- C:\Windows\System32\authui.dll
2013-12-01 01:31:22 2035712 ----a-w- C:\Windows\SysWow64\authui.dll
2013-11-30 19:00:36 -------- d-----w- C:\Users\blazenka\AppData\Roaming\AVG2014
2013-11-30 18:48:05 -------- d-----w- C:\ProgramData\AVG2014
2013-11-30 18:39:28 -------- d-----w- C:\Users\blazenka\AppData\Local\Avg2014
2013-11-24 03:54:46 188624 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\LICLUA.EXE
2013-11-18 22:13:08 177856 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\1033\OSFINTL.DLL
.
==================== Find3M  ====================
.
2013-11-30 18:30:09 46368 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys
2013-11-23 06:43:58 420864 ----a-w- C:\Windows\System32\WMPhoto.dll
2013-11-23 05:05:01 368640 ----a-w- C:\Windows\SysWow64\WMPhoto.dll
2013-11-06 23:18:57 4036608 ----a-w- C:\Windows\System32\win32k.sys
2013-11-06 04:55:48 150808 ----a-w- C:\Windows\System32\drivers\avgdiska.sys
2013-11-05 04:52:42 240920 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys
2013-11-01 06:00:18 212280 ----a-w- C:\Windows\System32\drivers\avgldx64.sys
2013-11-01 05:49:46 294712 ----a-w- C:\Windows\System32\drivers\avgloga.sys
2013-10-25 06:19:12 915968 ----a-w- C:\Windows\System32\uxtheme.dll
2013-10-25 05:25:58 194872 ----a-w- C:\Windows\System32\drivers\avgidsha.sys
2013-10-25 04:45:11 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-10-25 04:43:42 2877952 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-10-22 05:28:28 252728 ----a-w- C:\Windows\System32\drivers\avgwfpa.sys
2013-10-19 05:45:45 62976 ----a-w- C:\Windows\System32\imagehlp.dll
2013-10-19 04:04:07 59392 ----a-w- C:\Windows\SysWow64\imagehlp.dll
2013-10-10 09:32:09 115712 ----a-w- C:\Windows\SysWow64\cscript.exe
2013-10-10 09:30:50 162304 ----a-w- C:\Windows\SysWow64\scrobj.dll
2013-10-10 09:30:50 156160 ----a-w- C:\Windows\SysWow64\scrrun.dll
2013-10-10 09:24:02 143872 ----a-w- C:\Windows\System32\wshom.ocx
2013-10-10 09:23:41 146944 ----a-w- C:\Windows\System32\cscript.exe
2013-10-10 09:22:46 222720 ----a-w- C:\Windows\System32\scrobj.dll
2013-10-10 09:22:46 194048 ----a-w- C:\Windows\System32\scrrun.dll
2013-10-08 22:30:32 35328 ----a-w- C:\Windows\SysWow64\wuapp.exe
2013-10-08 22:30:17 84992 ----a-w- C:\Windows\SysWow64\wudriver.dll
2013-10-08 22:30:17 126976 ----a-w- C:\Windows\SysWow64\wuwebv.dll
2013-10-08 22:28:11 40448 ----a-w- C:\Windows\System32\wuapp.exe
2013-10-08 22:27:56 99328 ----a-w- C:\Windows\System32\wudriver.dll
2013-10-08 22:27:56 252928 ----a-w- C:\Windows\System32\WUSettingsProvider.dll
2013-10-08 22:27:56 1622016 ----a-w- C:\Windows\System32\wucltux.dll
2013-10-08 22:27:56 142848 ----a-w- C:\Windows\System32\wuwebv.dll
2013-10-08 22:27:45 175104 ----a-w- C:\Windows\System32\storewuauth.dll
2013-10-05 06:10:20 285016 ----a-w- C:\Windows\System32\drivers\spaceport.sys
2013-10-02 02:50:07 447320 ----a-w- C:\Windows\System32\drivers\USBHUB3.SYS
2013-10-01 07:52:08 123704 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys
2013-09-28 05:48:00 778752 ----a-w- C:\Windows\System32\oleaut32.dll
2013-09-28 03:58:44 551424 ----a-w- C:\Windows\SysWow64\oleaut32.dll
2013-09-28 03:35:36 288768 ----a-w- C:\Windows\System32\drivers\portcls.sys
.
============= FINISH: 12:13:11.81 ===============
 
 


#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:19 AM

Posted 19 December 2013 - 07:43 AM



Hello simplesimpleton

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 simplesimpleton

simplesimpleton
  • Topic Starter

  • Members
  • 139 posts
  • OFFLINE
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  • Local time:03:19 AM

Posted 19 December 2013 - 11:52 PM

# AdwCleaner v3.015 - Report created 19/12/2013 at 21:36:08
# Updated 10/12/2013 by Xplode
# Operating System : Windows 8  (64 bits)
# Username : blazenka - MOM
# Running from : C:\Users\blazenka\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
[x] Not Deleted : 24x7HelpSvc
[x] Not Deleted : DefaultTabSearch
[x] Not Deleted : DefaultTabUpdate
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\AVG SafeGuard toolbar
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\24x7 help
Folder Deleted : C:\Program Files (x86)\24x7Help
Folder Deleted : C:\Program Files (x86)\AVG SafeGuard toolbar
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\DefaultTab
Folder Deleted : C:\Program Files (x86)\jZip
Folder Deleted : C:\Program Files (x86)\MyPC Backup
Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Deleted : C:\Program Files\DomaIQ Uninstaller
Folder Deleted : C:\Users\blazenka\AppData\Local\AVG SafeGuard toolbar
Folder Deleted : C:\Users\blazenka\AppData\Local\Conduit
Folder Deleted : C:\Users\blazenka\AppData\Local\jZip
Folder Deleted : C:\Users\blazenka\AppData\Local\NativeMessaging
Folder Deleted : C:\Users\blazenka\AppData\Local\SwvUpdater
Folder Deleted : C:\Users\blazenka\AppData\Local\TBHostSupport
Folder Deleted : C:\Users\blazenka\AppData\Local\Temp\jZip
Folder Deleted : C:\Users\blazenka\AppData\LocalLow\AVG SafeGuard toolbar
Folder Deleted : C:\Users\blazenka\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\blazenka\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\blazenka\AppData\Roaming\Babylon
Folder Deleted : C:\Users\blazenka\AppData\Roaming\DefaultTab
Folder Deleted : C:\Users\blazenka\AppData\Roaming\DSite
Folder Deleted : C:\Users\blazenka\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc
Folder Deleted : C:\Users\blazenka\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
File Deleted : C:\END
File Deleted : C:\Users\Public\Desktop\24x7 help.lnk
File Deleted : C:\Users\Public\Desktop\eBay.lnk
File Deleted : C:\Users\blazenka\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\jZip.lnk
File Deleted : C:\Users\blazenka\Desktop\jZip.lnk
File Deleted : C:\Users\blazenka\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_app.mam.conduit.com_0.localstorage
File Deleted : C:\Users\blazenka\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_app.mam.conduit.com_0.localstorage-journal
File Deleted : C:\Users\blazenka\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_facebook.conduitapps.com_0.localstorage
File Deleted : C:\Users\blazenka\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_facebook.conduitapps.com_0.localstorage-journal
File Deleted : C:\Users\blazenka\AppData\Local\Google\Chrome\user data\default\local storage\hxxp_pricegong.conduitapps.com_0.localstorage
File Deleted : C:\Users\blazenka\AppData\Local\Google\Chrome\user data\default\local storage\hxxp_pricegong.conduitapps.com_0.localstorage-journal
File Deleted : C:\Users\blazenka\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_storage.conduit.com_0.localstorage
File Deleted : C:\Users\blazenka\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_storage.conduit.com_0.localstorage-journal
File Deleted : C:\Users\blazenka\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.wajam.com_0.localstorage
File Deleted : C:\Users\blazenka\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.wajam.com_0.localstorage-journal
File Deleted : C:\Windows\Tasks\DSite.job
File Deleted : C:\Windows\System32\Tasks\DSite
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\wajam.com
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\DefaultTabBHO.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowser
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX.1
Key Deleted : HKLM\SOFTWARE\Classes\jZip.file
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\AppPath\jZip.exe
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [24x7HELP]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WajamUpdater
Key Deleted : HKLM\SOFTWARE\5253dcd1b23abf12
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3289847
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3298569
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{38495740-0035-4471-851E-F5BBB86AB085}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{72D89EBF-0C5D-4190-91FD-398E45F1D007}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A1E28287-1A31-4B0F-8D05-AA8C465D3C5A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1F8EDE97-36D5-422A-B8F0-9406E2D87C60}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{FEB62B15-CC00-4736-AAEC-BA046C9DFF73}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A1E28287-1A31-4B0F-8D05-AA8C465D3C5A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{82E1477C-B154-48D3-9891-33D83C26BCD3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{A1E28287-1A31-4B0F-8D05-AA8C465D3C5A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{3614D305-2DBB-4991-9297-750DD60FFC73}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{1F8EDE97-36D5-422A-B8F0-9406E2D87C60}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\24x7help
Key Deleted : HKCU\Software\AVG SafeGuard toolbar
Key Deleted : HKCU\Software\BabylonToolbar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\DataMngr
[#] Key Deleted : HKCU\Software\DataMngr_Toolbar
Key Deleted : HKCU\Software\Default Tab
Key Deleted : HKCU\Software\DefaultTab
Key Deleted : HKCU\Software\dsiteproducts
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\jZip
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\DefaultTab
Key Deleted : HKCU\Software\AppDataLow\Software\LyricsFinder
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\Software\24x7help
Key Deleted : HKLM\Software\AVG SafeGuard toolbar
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Default Tab
Key Deleted : HKLM\Software\DefaultTab
Key Deleted : HKLM\Software\jZip
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\jZip
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A957F04C-49F4-4375-8C8A-D04B769EFE47}_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG SafeGuard toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DefaultTab
Key Deleted : [x64] HKLM\SOFTWARE\DataMngr
Key Deleted : [x64] HKLM\SOFTWARE\DomaIQ
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16537
 
 
-\\ Google Chrome v31.0.1650.63
 
[ File : C:\Users\blazenka\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [14324 octets] - [19/12/2013 21:33:52]
AdwCleaner[S0].txt - [13555 octets] - [19/12/2013 21:36:08]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [13616 octets] ##########
 
 
 
 
 
I don't know how to proceed with the Junkware tool because after disabling my firewall and AVG when I click on the .exe file I get what looks like a command prompt pop up in a new window for a second and then it closes immediately


#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:19 AM

Posted 20 December 2013 - 08:29 AM


Hello simplesimpleton

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 simplesimpleton

simplesimpleton
  • Topic Starter

  • Members
  • 139 posts
  • OFFLINE
  •  
  • Local time:03:19 AM

Posted 20 December 2013 - 04:23 PM

computer has been running normally over the last week just the youtube videos are still lagging. I disabled AVG until restart and when combofix restarted avg tried to block it so i just opened up avg during combo fix and disabled it again.here's the log:

 

 

ComboFix 13-12-20.01 - blazenka 12/20/2013  13:48:35.1.2 - x64
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.3682.2578 [GMT -7:00]
Running from: c:\users\blazenka\Downloads\ComboFix.exe
AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_DefaultTabSearch
-------\Legacy_DefaultTabUpdate
-------\Service_DefaultTabUpdate
.
.
(((((((((((((((((((((((((   Files Created from 2013-11-20 to 2013-12-20  )))))))))))))))))))))))))))))))
.
.
2013-12-20 04:33 . 2013-12-20 04:36 -------- d-----w- C:\AdwCleaner
2013-12-14 17:07 . 2013-12-14 17:07 254128 ----a-w- c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10227.bin
2013-12-11 04:11 . 2013-11-01 05:38 312320 ----a-w- c:\windows\system32\msieftp.dll
2013-12-11 04:11 . 2013-11-01 03:49 273408 ----a-w- c:\windows\SysWow64\msieftp.dll
2013-12-11 04:10 . 2013-10-25 06:18 19271168 ----a-w- c:\windows\system32\mshtml.dll
2013-12-11 04:09 . 2013-10-25 06:17 15404032 ----a-w- c:\windows\system32\ieframe.dll
2013-12-11 04:08 . 2013-10-25 06:19 2241536 ----a-w- c:\windows\system32\wininet.dll
2013-12-11 04:08 . 2013-10-25 06:17 3959808 ----a-w- c:\windows\system32\jscript9.dll
2013-12-11 04:08 . 2013-10-25 06:17 2648576 ----a-w- c:\windows\system32\iertutil.dll
2013-12-11 04:06 . 2013-08-30 05:18 374784 ----a-w- c:\windows\system32\clusapi.dll
2013-12-10 18:22 . 2013-12-10 18:22 -------- d-----w- c:\users\blazenka\AppData\Roaming\Malwarebytes
2013-12-10 18:21 . 2013-12-10 18:21 -------- d-----w- c:\programdata\Malwarebytes
2013-12-10 18:21 . 2013-04-04 21:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-12-10 18:21 . 2013-12-10 18:21 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-12-10 18:13 . 2013-12-10 18:13 110080 ----a-r- c:\users\blazenka\AppData\Roaming\Microsoft\Installer\{72AAF455-1E54-475B-B0AB-5413C78D0E63}\IconF7A21AF7.exe
2013-12-10 18:13 . 2013-12-10 18:13 110080 ----a-r- c:\users\blazenka\AppData\Roaming\Microsoft\Installer\{72AAF455-1E54-475B-B0AB-5413C78D0E63}\IconD7F16134.exe
2013-12-10 18:13 . 2013-12-10 18:13 110080 ----a-r- c:\users\blazenka\AppData\Roaming\Microsoft\Installer\{72AAF455-1E54-475B-B0AB-5413C78D0E63}\Icon1226A4C5.exe
2013-12-10 18:13 . 2013-12-10 18:13 -------- d-----w- C:\sh4ldr
2013-12-10 18:13 . 2013-12-10 18:13 -------- d-----w- c:\program files\Enigma Software Group
2013-12-10 18:11 . 2013-12-10 18:11 -------- d-----w- c:\program files (x86)\Common Files\Wise Installation Wizard
2013-12-05 02:41 . 2013-12-05 02:41 -------- d-----w- c:\users\blazenka\AppData\Roaming\MPC-HC
2013-12-05 02:38 . 2013-12-05 02:38 -------- d-----w- c:\program files (x86)\Combined Community Codec Pack
2013-12-05 02:37 . 2013-12-05 02:37 -------- d-----w- c:\users\blazenka\AppData\Local\Programs
2013-12-05 02:35 . 2013-12-20 05:41 -------- d-----w- c:\users\blazenka\AppData\Roaming\vlc
2013-12-05 02:34 . 2013-12-05 02:34 -------- d-----w- c:\program files (x86)\VideoLAN
2013-12-04 18:54 . 2013-12-04 00:53 78304 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-04 18:54 . 2013-12-04 00:53 694240 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-12-03 03:21 . 2013-12-03 03:21 -------- d-----w- c:\users\Default\AppData\Local\Microsoft Help
2013-12-02 02:33 . 2013-12-02 02:33 -------- d-----w- c:\program files\Microsoft Silverlight
2013-12-02 02:33 . 2013-12-02 02:33 -------- d-----w- c:\program files (x86)\Microsoft Silverlight
2013-12-02 01:48 . 2013-12-02 01:50 -------- d-----w- c:\program files (x86)\Microsoft SQL Server
2013-12-02 01:44 . 2013-12-02 01:44 -------- d-----w- c:\program files (x86)\Microsoft Analysis Services
2013-12-02 01:44 . 2013-12-02 01:44 -------- d-----w- c:\users\blazenka\AppData\Local\Microsoft Help
2013-12-02 01:44 . 2013-12-11 05:33 -------- d-----w- c:\programdata\Microsoft Help
2013-12-02 01:43 . 2013-12-02 01:43 -------- d-----w- c:\program files\Microsoft Office
2013-12-02 01:42 . 2013-12-02 01:42 -------- d-----r- C:\MSOCache
2013-12-02 01:13 . 2013-12-02 01:13 -------- d-----w- c:\users\blazenka\AppData\Roaming\e-academy Inc
2013-12-02 01:13 . 2013-12-02 01:13 -------- d-----w- c:\users\blazenka\AppData\Local\e-academy Inc
2013-12-01 18:50 . 2013-12-01 18:50 -------- d-----w- c:\program files\Microsoft Mouse and Keyboard Center
2013-12-01 14:42 . 2013-08-15 22:42 76800 ----a-w- c:\windows\SysWow64\setupcln.dll
2013-12-01 14:42 . 2013-07-01 01:42 79192 ----a-w- c:\windows\system32\drivers\usbehci.sys
2013-12-01 14:42 . 2013-07-01 01:42 623448 ----a-w- c:\windows\system32\drivers\usbhub.sys
2013-12-01 14:42 . 2013-07-01 01:42 498008 ----a-w- c:\windows\system32\drivers\usbport.sys
2013-12-01 14:42 . 2013-07-01 01:42 21848 ----a-w- c:\windows\system32\drivers\usbd.sys
2013-12-01 14:42 . 2013-06-29 03:07 32256 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2013-12-01 14:42 . 2013-06-29 03:06 120832 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2013-12-01 14:40 . 2013-08-23 07:22 2062848 ----a-w- c:\windows\system32\d3d11.dll
2013-12-01 14:40 . 2013-08-23 01:44 1711616 ----a-w- c:\windows\SysWow64\d3d11.dll
2013-12-01 14:39 . 2013-10-10 09:21 1160192 ----a-w- c:\windows\system32\IKEEXT.DLL
2013-12-01 14:39 . 2013-10-10 11:53 96600 ----a-w- c:\windows\system32\drivers\wfplwfs.sys
2013-12-01 14:39 . 2013-10-10 09:20 723968 ----a-w- c:\windows\system32\BFE.DLL
2013-12-01 14:36 . 2013-09-04 03:11 576512 ----a-w- c:\windows\system32\drivers\afd.sys
2013-12-01 14:27 . 2013-07-06 00:15 652288 ----a-w- c:\windows\system32\comctl32.dll
2013-12-01 14:27 . 2013-07-04 02:13 541696 ----a-w- c:\windows\SysWow64\comctl32.dll
2013-12-01 14:22 . 2013-10-02 23:25 1300992 ----a-w- c:\windows\system32\gdi32.dll
2013-12-01 14:22 . 2013-10-01 22:22 1022976 ----a-w- c:\windows\SysWow64\gdi32.dll
2013-12-01 14:17 . 2013-10-01 23:37 1569280 ----a-w- c:\windows\SysWow64\crypt32.dll
2013-12-01 14:17 . 2013-10-01 23:26 1890816 ----a-w- c:\windows\system32\crypt32.dll
2013-12-01 14:16 . 2013-05-26 23:17 35328 ----a-w- c:\windows\SysWow64\atmlib.dll
2013-12-01 14:16 . 2013-05-26 22:59 46080 ----a-w- c:\windows\system32\atmlib.dll
2013-12-01 14:16 . 2013-05-25 03:15 362496 ----a-w- c:\windows\system32\atmfd.dll
2013-12-01 14:16 . 2013-05-25 02:32 300032 ----a-w- c:\windows\SysWow64\atmfd.dll
2013-12-01 14:16 . 2013-09-23 22:30 419328 ----a-w- c:\windows\system32\schannel.dll
2013-12-01 14:16 . 2013-09-23 22:30 323072 ----a-w- c:\windows\SysWow64\schannel.dll
2013-12-01 14:11 . 2013-07-19 22:13 124112 ----a-w- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2013-12-01 14:11 . 2013-07-19 22:13 102608 ----a-w- c:\windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll
2013-12-01 14:11 . 2013-07-02 01:41 337752 ----a-w- c:\windows\system32\drivers\USBXHCI.SYS
2013-12-01 14:11 . 2013-07-02 01:41 213336 ----a-w- c:\windows\system32\drivers\UCX01000.SYS
2013-12-01 14:04 . 2013-04-28 22:30 108032 ----a-w- c:\program files (x86)\Internet Explorer\jsdebuggeride.dll
2013-12-01 14:04 . 2013-04-28 22:28 148992 ----a-w- c:\program files\Internet Explorer\jsdebuggeride.dll
2013-12-01 14:04 . 2013-05-15 22:37 44032 ----a-w- c:\windows\SysWow64\UXInit.dll
2013-12-01 14:04 . 2013-05-15 22:35 53760 ----a-w- c:\windows\system32\UXInit.dll
2013-12-01 14:04 . 2013-05-14 13:14 2706432 ----a-w- c:\windows\system32\mshtml.tlb
2013-12-01 14:04 . 2013-05-14 09:23 2706432 ----a-w- c:\windows\SysWow64\mshtml.tlb
2013-12-01 01:31 . 2013-08-03 06:40 566784 ----a-w- c:\windows\system32\wvc.dll
2013-12-01 01:31 . 2013-08-03 06:40 1374208 ----a-w- c:\windows\system32\wdc.dll
2013-12-01 01:31 . 2013-08-03 05:13 1245696 ----a-w- c:\windows\SysWow64\wdc.dll
2013-12-01 01:31 . 2013-08-03 06:40 462336 ----a-w- c:\windows\system32\sysmon.ocx
2013-12-01 01:31 . 2013-08-03 05:14 399360 ----a-w- c:\windows\SysWow64\sysmon.ocx
2013-12-01 01:31 . 2013-08-03 05:13 437248 ----a-w- c:\windows\SysWow64\wvc.dll
2013-12-01 01:31 . 2013-08-07 05:15 144896 ----a-w- c:\windows\system32\tssdisai.dll
2013-12-01 01:31 . 2013-08-02 06:28 10116608 ----a-w- c:\windows\system32\twinui.dll
2013-12-01 01:31 . 2013-08-02 05:08 8858112 ----a-w- c:\windows\SysWow64\twinui.dll
2013-12-01 01:31 . 2013-10-01 23:37 2035712 ----a-w- c:\windows\SysWow64\authui.dll
2013-12-01 01:31 . 2013-10-01 23:26 2304512 ----a-w- c:\windows\system32\authui.dll
2013-11-30 19:00 . 2013-11-30 19:00 -------- d-----w- c:\users\blazenka\AppData\Roaming\AVG2014
2013-11-30 18:48 . 2013-11-30 18:57 -------- d-----w- c:\programdata\AVG2014
2013-11-30 18:39 . 2013-11-30 20:14 -------- d-----w- c:\users\blazenka\AppData\Local\Avg2014
2013-11-24 03:54 . 2013-11-24 03:54 188624 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\OFFICE15\LICLUA.EXE
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-12-14 16:51 . 2013-05-05 01:02 566480 ----a-w- c:\programdata\Microsoft\ClickToRun\{9AC08E99-230B-47e8-9721-4577B7F124EA}\integrator.exe
2013-11-30 18:30 . 2013-06-04 17:51 46368 ----a-w- c:\windows\system32\drivers\avgtpx64.sys
2013-11-07 23:00 . 2013-04-08 19:35 82896128 ----a-w- c:\windows\system32\MRT.exe
2013-11-06 04:55 . 2013-11-06 04:55 150808 ----a-w- c:\windows\system32\drivers\avgdiska.sys
2013-11-05 04:52 . 2013-11-05 04:52 240920 ----a-w- c:\windows\system32\drivers\avgidsdrivera.sys
2013-11-01 06:00 . 2013-11-01 06:00 212280 ----a-w- c:\windows\system32\drivers\avgldx64.sys
2013-11-01 05:49 . 2013-11-01 05:49 294712 ----a-w- c:\windows\system32\drivers\avgloga.sys
2013-10-25 05:25 . 2013-10-25 05:25 194872 ----a-w- c:\windows\system32\drivers\avgidsha.sys
2013-10-22 05:28 . 2013-10-22 05:28 252728 ----a-w- c:\windows\system32\drivers\avgwfpa.sys
2013-10-01 07:52 . 2013-10-01 07:52 123704 ----a-w- c:\windows\system32\drivers\avgmfx64.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-05-09 20:36 222808 ----a-w- c:\users\blazenka\AppData\Local\Microsoft\SkyDrive\17.0.2006.0314\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-05-09 20:36 222808 ----a-w- c:\users\blazenka\AppData\Local\Microsoft\SkyDrive\17.0.2006.0314\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-05-09 20:36 222808 ----a-w- c:\users\blazenka\AppData\Local\Microsoft\SkyDrive\17.0.2006.0314\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro1 (ErrorConflict)]
@="{8BA85C75-763B-4103-94EB-9470F12FE0F7}"
[HKEY_CLASSES_ROOT\CLSID\{8BA85C75-763B-4103-94EB-9470F12FE0F7}]
2013-11-02 19:10 1727176 ----a-w- c:\progra~2\MICROS~1\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro2 (SyncInProgress)]
@="{CD55129A-B1A1-438E-A425-CEBC7DC684EE}"
[HKEY_CLASSES_ROOT\CLSID\{CD55129A-B1A1-438E-A425-CEBC7DC684EE}]
2013-11-02 19:10 1727176 ----a-w- c:\progra~2\MICROS~1\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro3 (InSync)]
@="{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}"
[HKEY_CLASSES_ROOT\CLSID\{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}]
2013-11-02 19:10 1727176 ----a-w- c:\progra~2\MICROS~1\Office15\GROOVEEX.DLL
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"GoogleChromeAutoLaunch_31D98E503932436E616FB2C060CD45B0"="c:\program files (x86)\Google\Chrome\Application\chrome.exe" [2013-12-04 863184]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2012-08-06 642216]
"CLVirtualDrive"="c:\program files (x86)\CyberLink\Power2Go8\VirtualDrive.exe" [2012-07-26 491320]
"RemoteControl10"="c:\program files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe" [2012-03-29 91432]
"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2012-07-09 580512]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"AVG_UI"="c:\program files (x86)\AVG\AVG2014\avgui.exe" [2013-11-08 4956176]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"EnableUIADesktopToggle"= 0 (0x0)
"EnableCursorSuppression"= 1 (0x1)
"ConsentPromptBehaviorUser"= 3 (0x3)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
R0 Avgboota;AVG Early Launch Anti-Malware Driver;c:\windows\system32\DRIVERS\avgboota.sys;c:\windows\SYSNATIVE\DRIVERS\avgboota.sys [x]
R2 24x7HelpSvc;24x7HelpService;c:\program files (x86)\24x7Help\App24x7Svc.exe;c:\program files (x86)\24x7Help\App24x7Svc.exe [x]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2014\avgidsagent.exe;c:\program files (x86)\AVG\AVG2014\avgidsagent.exe [x]
R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x]
R2 vToolbarUpdater17.2.0;vToolbarUpdater17.2.0;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.2.0\ToolbarUpdater.exe;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.2.0\ToolbarUpdater.exe [x]
R3 dc3d;MS Hardware Device Detection Driver;c:\windows\system32\DRIVERS\dc3d.sys;c:\windows\SYSNATIVE\DRIVERS\dc3d.sys [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]
R3 iaStorA;iaStorA;c:\windows\System32\drivers\iaStorA.sys;c:\windows\SYSNATIVE\drivers\iaStorA.sys [x]
R3 Point64;Microsoft Mouse and Keyboard Center Filter Driver;c:\windows\System32\drivers\point64.sys;c:\windows\SYSNATIVE\drivers\point64.sys [x]
R3 SmbDrv;SmbDrv;c:\windows\System32\drivers\Smb_driver_AMDASF.sys;c:\windows\SYSNATIVE\drivers\Smb_driver_AMDASF.sys [x]
R3 SmbDrvI;SmbDrvI;c:\windows\System32\drivers\Smb_driver_Intel.sys;c:\windows\SYSNATIVE\drivers\Smb_driver_Intel.sys [x]
S0 amd_sata;amd_sata;c:\windows\System32\drivers\amd_sata.sys;c:\windows\SYSNATIVE\drivers\amd_sata.sys [x]
S0 amd_xata;amd_xata;c:\windows\System32\drivers\amd_xata.sys;c:\windows\SYSNATIVE\drivers\amd_xata.sys [x]
S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsha.sys [x]
S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys;c:\windows\SYSNATIVE\DRIVERS\avgloga.sys [x]
S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgmfx64.sys [x]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgrkx64.sys [x]
S1 Avgdiska;AVG Disk Driver;c:\windows\system32\DRIVERS\avgdiska.sys;c:\windows\SYSNATIVE\DRIVERS\avgdiska.sys [x]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsdrivera.sys [x]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgldx64.sys [x]
S1 Avgwfpa;AVG Firewall Driver;c:\windows\system32\DRIVERS\avgwfpa.sys;c:\windows\SYSNATIVE\DRIVERS\avgwfpa.sys [x]
S1 CLVirtualDrive;CLVirtualDrive;c:\windows\system32\DRIVERS\CLVirtualDrive.sys;c:\windows\SYSNATIVE\DRIVERS\CLVirtualDrive.sys [x]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [x]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2014\avgwdsvc.exe;c:\program files (x86)\AVG\AVG2014\avgwdsvc.exe [x]
S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [x]
S2 OfficeSvc;Microsoft Office Service;c:\program files\Microsoft Office 15\ClientX64\integratedoffice.exe;c:\program files\Microsoft Office 15\ClientX64\integratedoffice.exe [x]
S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW86.sys;c:\windows\SYSNATIVE\drivers\AtihdW86.sys [x]
S3 RSP2STOR;Realtek PCIE CardReader Driver - P2;c:\windows\system32\DRIVERS\RtsP2Stor.sys;c:\windows\SYSNATIVE\DRIVERS\RtsP2Stor.sys [x]
S3 RTL8168;Realtek 8168 NT Driver;c:\windows\system32\DRIVERS\Rt630x64.sys;c:\windows\SYSNATIVE\DRIVERS\Rt630x64.sys [x]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys;c:\windows\SYSNATIVE\DRIVERS\usbfilter.sys [x]
S3 WirelessButtonDriver;HP Wireless Button Driver Service;c:\windows\System32\drivers\WirelessButtonDriver64.sys;c:\windows\SYSNATIVE\drivers\WirelessButtonDriver64.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
apphost REG_MULTI_SZ   apphostsvc
iissvcs REG_MULTI_SZ   w3svc was
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-12-05 22:36 1210320 ----a-w- c:\program files (x86)\Google\Chrome\Application\31.0.1650.63\Installer\chrmstp.exe
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{A6EADE66-0000-0000-484E-7E8A45000000}]
2013-09-05 14:04 215416 ----a-w- c:\program files (x86)\Adobe\Reader 11.0\Esl\AiodLite.dll
.
Contents of the 'Scheduled Tasks' folder
.
2013-12-20 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-12 18:26]
.
2013-12-20 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-12 18:26]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-05-09 20:37 261704 ----a-w- c:\users\blazenka\AppData\Local\Microsoft\SkyDrive\17.0.2006.0314\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-05-09 20:37 261704 ----a-w- c:\users\blazenka\AppData\Local\Microsoft\SkyDrive\17.0.2006.0314\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-05-09 20:37 261704 ----a-w- c:\users\blazenka\AppData\Local\Microsoft\SkyDrive\17.0.2006.0314\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro1 (ErrorConflict)]
@="{8BA85C75-763B-4103-94EB-9470F12FE0F7}"
[HKEY_CLASSES_ROOT\CLSID\{8BA85C75-763B-4103-94EB-9470F12FE0F7}]
2013-12-14 16:52 2331336 ----a-w- c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro2 (SyncInProgress)]
@="{CD55129A-B1A1-438E-A425-CEBC7DC684EE}"
[HKEY_CLASSES_ROOT\CLSID\{CD55129A-B1A1-438E-A425-CEBC7DC684EE}]
2013-12-14 16:52 2331336 ----a-w- c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro3 (InSync)]
@="{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}"
[HKEY_CLASSES_ROOT\CLSID\{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}]
2013-12-14 16:52 2331336 ----a-w- c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RtkNGUI64.exe" [2012-06-12 6548112]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.mysearchresults.com/?c=9001&t=03
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\program files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\program files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
Filter: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - c:\program files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
Handler: osf-roaming - {C57E9882-B128-4E07-BA2D-FF83B8989C76} - c:\users\blazenka\Microsoft Office 15\root\office15\MSOSB.DLL
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{96A25A24-2E87-4374-8A50-CC6F943FCE4D} - c:\users\blazenka\AppData\Roaming\DefaultTab\DefaultTab\Apps\RelatedLinksBHO.dll
Toolbar-10 - (no file)
Toolbar-{96A25A24-2E87-4374-8A50-CC6F943FCE4D} - c:\users\blazenka\AppData\Roaming\DefaultTab\DefaultTab\Apps\RelatedLinksBHO.dll
Wow6432Node-HKCU-Run-AVG-Secure-Search-Update_1013b - c:\program files (x86)\AVG SafeGuard toolbar\AVG-Secure-Search-Update_1013b.exe
Wow6432Node-HKCU-Run-AVG-Secure-Search-Update_1213b - c:\users\blazenka\AppData\Roaming\AVG 1213b Campaign\AVG-Secure-Search-Update-1213b.exe
Toolbar-10 - (no file)
AddRemove-{B8019B54-F9BE-490A-9619-6D06F18F129F} - c:\program files (x86)\InstallShield Installation Information\{B8019B54-F9BE-490A-9619-6D06F18F129F}\setup.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
@SACL=(02 0000)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
c:\program files (x86)\CyberLink\YouCam\YCMMirage.exe
.
**************************************************************************
.
Completion time: 2013-12-20  14:17:39 - machine was rebooted
ComboFix-quarantined-files.txt  2013-12-20 21:17
.
Pre-Run: 221,210,570,752 bytes free
Post-Run: 220,857,573,376 bytes free
.
- - End Of File - - 98EA6A675FBC5B8588F6A499C776A439
5FB38429D5D77768867C76DCBDB35194


#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 20 December 2013 - 08:26 PM


Hello simplesimpleton

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

DDS::
uStart Page = hxxp://www.mysearchresults.com/?c=9001&t=03

Driver::
24x7HelpSvc
 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 simplesimpleton

simplesimpleton
  • Topic Starter

  • Members
  • 139 posts
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  •  
  • Local time:03:19 AM

Posted 22 December 2013 - 11:16 AM

the log generated fine.AVG attempted to stop the program again but it seems to do that everytime the computer is restarted.

ComboFix 13-12-21.01 - blazenka 12/22/2013   8:46.2.2 - x64
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.3682.2229 [GMT -7:00]
Running from: c:\users\blazenka\Downloads\ComboFix.exe
Command switches used :: c:\users\blazenka\Desktop\CFScript.txt
AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
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(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
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(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.
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-------\Service_24x7HelpSvc
.
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(((((((((((((((((((((((((   Files Created from 2013-11-22 to 2013-12-22  )))))))))))))))))))))))))))))))
.
.
2013-12-22 16:00 . 2013-12-22 16:04 -------- d-----w- c:\users\blazenka\AppData\Local\temp
2013-12-22 16:00 . 2013-12-22 16:00 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-12-22 00:52 . 2013-12-22 00:52 232112 ----a-w- c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10228.bin
2013-12-20 21:18 . 2013-11-01 01:45 23350272 ----a-w- c:\program files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-12-20 21:18 . 2013-11-01 01:16 22615040 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-12-20 04:33 . 2013-12-20 04:36 -------- d-----w- C:\AdwCleaner
2013-12-11 04:11 . 2013-11-01 05:38 312320 ----a-w- c:\windows\system32\msieftp.dll
2013-12-11 04:11 . 2013-11-01 03:49 273408 ----a-w- c:\windows\SysWow64\msieftp.dll
2013-12-11 04:10 . 2013-10-25 06:18 19271168 ----a-w- c:\windows\system32\mshtml.dll
2013-12-11 04:09 . 2013-10-25 06:17 15404032 ----a-w- c:\windows\system32\ieframe.dll
2013-12-11 04:08 . 2013-10-25 06:19 2241536 ----a-w- c:\windows\system32\wininet.dll
2013-12-11 04:08 . 2013-10-25 06:17 3959808 ----a-w- c:\windows\system32\jscript9.dll
2013-12-11 04:08 . 2013-10-25 06:17 2648576 ----a-w- c:\windows\system32\iertutil.dll
2013-12-11 04:06 . 2013-08-30 05:18 374784 ----a-w- c:\windows\system32\clusapi.dll
2013-12-10 18:22 . 2013-12-10 18:22 -------- d-----w- c:\users\blazenka\AppData\Roaming\Malwarebytes
2013-12-10 18:21 . 2013-12-10 18:21 -------- d-----w- c:\programdata\Malwarebytes
2013-12-10 18:21 . 2013-04-04 21:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-12-10 18:21 . 2013-12-10 18:21 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-12-10 18:13 . 2013-12-10 18:13 110080 ----a-r- c:\users\blazenka\AppData\Roaming\Microsoft\Installer\{72AAF455-1E54-475B-B0AB-5413C78D0E63}\IconF7A21AF7.exe
2013-12-10 18:13 . 2013-12-10 18:13 110080 ----a-r- c:\users\blazenka\AppData\Roaming\Microsoft\Installer\{72AAF455-1E54-475B-B0AB-5413C78D0E63}\IconD7F16134.exe
2013-12-10 18:13 . 2013-12-10 18:13 110080 ----a-r- c:\users\blazenka\AppData\Roaming\Microsoft\Installer\{72AAF455-1E54-475B-B0AB-5413C78D0E63}\Icon1226A4C5.exe
2013-12-10 18:13 . 2013-12-10 18:13 -------- d-----w- C:\sh4ldr
2013-12-10 18:13 . 2013-12-10 18:13 -------- d-----w- c:\program files\Enigma Software Group
2013-12-10 18:11 . 2013-12-10 18:11 -------- d-----w- c:\program files (x86)\Common Files\Wise Installation Wizard
2013-12-05 02:41 . 2013-12-05 02:41 -------- d-----w- c:\users\blazenka\AppData\Roaming\MPC-HC
2013-12-05 02:38 . 2013-12-05 02:38 -------- d-----w- c:\program files (x86)\Combined Community Codec Pack
2013-12-05 02:37 . 2013-12-05 02:37 -------- d-----w- c:\users\blazenka\AppData\Local\Programs
2013-12-05 02:35 . 2013-12-21 00:16 -------- d-----w- c:\users\blazenka\AppData\Roaming\vlc
2013-12-05 02:34 . 2013-12-05 02:34 -------- d-----w- c:\program files (x86)\VideoLAN
2013-12-04 18:54 . 2013-12-04 00:53 78304 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-04 18:54 . 2013-12-04 00:53 694240 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-12-03 03:21 . 2013-12-03 03:21 -------- d-----w- c:\users\Default\AppData\Local\Microsoft Help
2013-12-02 02:33 . 2013-12-02 02:33 -------- d-----w- c:\program files\Microsoft Silverlight
2013-12-02 02:33 . 2013-12-02 02:33 -------- d-----w- c:\program files (x86)\Microsoft Silverlight
2013-12-02 01:48 . 2013-12-02 01:50 -------- d-----w- c:\program files (x86)\Microsoft SQL Server
2013-12-02 01:44 . 2013-12-02 01:44 -------- d-----w- c:\program files (x86)\Microsoft Analysis Services
2013-12-02 01:44 . 2013-12-02 01:44 -------- d-----w- c:\users\blazenka\AppData\Local\Microsoft Help
2013-12-02 01:44 . 2013-12-11 05:33 -------- d-----w- c:\programdata\Microsoft Help
2013-12-02 01:43 . 2013-12-02 01:43 -------- d-----w- c:\program files\Microsoft Office
2013-12-02 01:42 . 2013-12-02 01:42 -------- d-----r- C:\MSOCache
2013-12-02 01:13 . 2013-12-02 01:13 -------- d-----w- c:\users\blazenka\AppData\Roaming\e-academy Inc
2013-12-02 01:13 . 2013-12-02 01:13 -------- d-----w- c:\users\blazenka\AppData\Local\e-academy Inc
2013-12-01 18:50 . 2013-12-01 18:50 -------- d-----w- c:\program files\Microsoft Mouse and Keyboard Center
2013-12-01 14:42 . 2013-08-15 22:42 76800 ----a-w- c:\windows\SysWow64\setupcln.dll
2013-12-01 14:42 . 2013-07-01 01:42 79192 ----a-w- c:\windows\system32\drivers\usbehci.sys
2013-12-01 14:42 . 2013-07-01 01:42 623448 ----a-w- c:\windows\system32\drivers\usbhub.sys
2013-12-01 14:42 . 2013-07-01 01:42 498008 ----a-w- c:\windows\system32\drivers\usbport.sys
2013-12-01 14:42 . 2013-07-01 01:42 21848 ----a-w- c:\windows\system32\drivers\usbd.sys
2013-12-01 14:42 . 2013-06-29 03:07 32256 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2013-12-01 14:42 . 2013-06-29 03:06 120832 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2013-12-01 14:40 . 2013-08-23 07:22 2062848 ----a-w- c:\windows\system32\d3d11.dll
2013-12-01 14:40 . 2013-08-23 01:44 1711616 ----a-w- c:\windows\SysWow64\d3d11.dll
2013-12-01 14:39 . 2013-10-10 09:21 1160192 ----a-w- c:\windows\system32\IKEEXT.DLL
2013-12-01 14:39 . 2013-10-10 11:53 96600 ----a-w- c:\windows\system32\drivers\wfplwfs.sys
2013-12-01 14:39 . 2013-10-10 09:20 723968 ----a-w- c:\windows\system32\BFE.DLL
2013-12-01 14:36 . 2013-09-04 03:11 576512 ----a-w- c:\windows\system32\drivers\afd.sys
2013-12-01 14:27 . 2013-07-06 00:15 652288 ----a-w- c:\windows\system32\comctl32.dll
2013-12-01 14:27 . 2013-07-04 02:13 541696 ----a-w- c:\windows\SysWow64\comctl32.dll
2013-12-01 14:22 . 2013-10-02 23:25 1300992 ----a-w- c:\windows\system32\gdi32.dll
2013-12-01 14:22 . 2013-10-01 22:22 1022976 ----a-w- c:\windows\SysWow64\gdi32.dll
2013-12-01 14:17 . 2013-10-01 23:37 1569280 ----a-w- c:\windows\SysWow64\crypt32.dll
2013-12-01 14:17 . 2013-10-01 23:26 1890816 ----a-w- c:\windows\system32\crypt32.dll
2013-12-01 14:16 . 2013-05-26 23:17 35328 ----a-w- c:\windows\SysWow64\atmlib.dll
2013-12-01 14:16 . 2013-05-26 22:59 46080 ----a-w- c:\windows\system32\atmlib.dll
2013-12-01 14:16 . 2013-05-25 03:15 362496 ----a-w- c:\windows\system32\atmfd.dll
2013-12-01 14:16 . 2013-05-25 02:32 300032 ----a-w- c:\windows\SysWow64\atmfd.dll
2013-12-01 14:16 . 2013-09-23 22:30 419328 ----a-w- c:\windows\system32\schannel.dll
2013-12-01 14:16 . 2013-09-23 22:30 323072 ----a-w- c:\windows\SysWow64\schannel.dll
2013-12-01 14:11 . 2013-07-19 22:13 124112 ----a-w- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2013-12-01 14:11 . 2013-07-19 22:13 102608 ----a-w- c:\windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll
2013-12-01 14:11 . 2013-07-02 01:41 337752 ----a-w- c:\windows\system32\drivers\USBXHCI.SYS
2013-12-01 14:11 . 2013-07-02 01:41 213336 ----a-w- c:\windows\system32\drivers\UCX01000.SYS
2013-12-01 14:04 . 2013-04-28 22:30 108032 ----a-w- c:\program files (x86)\Internet Explorer\jsdebuggeride.dll
2013-12-01 14:04 . 2013-04-28 22:28 148992 ----a-w- c:\program files\Internet Explorer\jsdebuggeride.dll
2013-12-01 14:04 . 2013-05-15 22:37 44032 ----a-w- c:\windows\SysWow64\UXInit.dll
2013-12-01 14:04 . 2013-05-15 22:35 53760 ----a-w- c:\windows\system32\UXInit.dll
2013-12-01 14:04 . 2013-05-14 13:14 2706432 ----a-w- c:\windows\system32\mshtml.tlb
2013-12-01 14:04 . 2013-05-14 09:23 2706432 ----a-w- c:\windows\SysWow64\mshtml.tlb
2013-12-01 01:31 . 2013-08-03 06:40 566784 ----a-w- c:\windows\system32\wvc.dll
2013-12-01 01:31 . 2013-08-03 06:40 1374208 ----a-w- c:\windows\system32\wdc.dll
2013-12-01 01:31 . 2013-08-03 05:13 1245696 ----a-w- c:\windows\SysWow64\wdc.dll
2013-12-01 01:31 . 2013-08-03 06:40 462336 ----a-w- c:\windows\system32\sysmon.ocx
2013-12-01 01:31 . 2013-08-03 05:14 399360 ----a-w- c:\windows\SysWow64\sysmon.ocx
2013-12-01 01:31 . 2013-08-03 05:13 437248 ----a-w- c:\windows\SysWow64\wvc.dll
2013-12-01 01:31 . 2013-08-07 05:15 144896 ----a-w- c:\windows\system32\tssdisai.dll
2013-12-01 01:31 . 2013-08-02 06:28 10116608 ----a-w- c:\windows\system32\twinui.dll
2013-12-01 01:31 . 2013-08-02 05:08 8858112 ----a-w- c:\windows\SysWow64\twinui.dll
2013-12-01 01:31 . 2013-10-01 23:37 2035712 ----a-w- c:\windows\SysWow64\authui.dll
2013-12-01 01:31 . 2013-10-01 23:26 2304512 ----a-w- c:\windows\system32\authui.dll
2013-11-30 19:00 . 2013-11-30 19:00 -------- d-----w- c:\users\blazenka\AppData\Roaming\AVG2014
2013-11-30 18:48 . 2013-12-20 21:21 -------- d-----w- c:\programdata\AVG2014
2013-11-30 18:39 . 2013-11-30 20:14 -------- d-----w- c:\users\blazenka\AppData\Local\Avg2014
2013-11-24 03:54 . 2013-11-24 03:54 188624 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\OFFICE15\LICLUA.EXE
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-12-20 21:29 . 2013-04-08 19:35 90708896 ----a-w- c:\windows\system32\MRT.exe
2013-12-14 16:51 . 2013-05-05 01:02 566480 ----a-w- c:\programdata\Microsoft\ClickToRun\{9AC08E99-230B-47e8-9721-4577B7F124EA}\integrator.exe
2013-11-30 18:30 . 2013-06-04 17:51 46368 ----a-w- c:\windows\system32\drivers\avgtpx64.sys
2013-11-06 04:55 . 2013-11-06 04:55 150808 ----a-w- c:\windows\system32\drivers\avgdiska.sys
2013-11-05 04:52 . 2013-11-05 04:52 240920 ----a-w- c:\windows\system32\drivers\avgidsdrivera.sys
2013-11-01 06:00 . 2013-11-01 06:00 212280 ----a-w- c:\windows\system32\drivers\avgldx64.sys
2013-11-01 05:49 . 2013-11-01 05:49 294712 ----a-w- c:\windows\system32\drivers\avgloga.sys
2013-10-25 05:25 . 2013-10-25 05:25 194872 ----a-w- c:\windows\system32\drivers\avgidsha.sys
2013-10-22 05:28 . 2013-10-22 05:28 252728 ----a-w- c:\windows\system32\drivers\avgwfpa.sys
2013-10-01 07:52 . 2013-10-01 07:52 123704 ----a-w- c:\windows\system32\drivers\avgmfx64.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{96A25A24-2E87-4374-8A50-CC6F943FCE4D}]
c:\users\blazenka\AppData\Roaming\DefaultTab\DefaultTab\Apps\RelatedLinksBHO.dll [BU]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{96A25A24-2E87-4374-8A50-CC6F943FCE4D}"= "c:\users\blazenka\AppData\Roaming\DefaultTab\DefaultTab\Apps\RelatedLinksBHO.dll" [BU]
.
[HKEY_CLASSES_ROOT\clsid\{96a25a24-2e87-4374-8a50-cc6f943fce4d}]
[HKEY_CLASSES_ROOT\DefaultTabToolbarBHO.DefaultTabToolbar.1]
[HKEY_CLASSES_ROOT\TypeLib\{E1E33470-1CF0-4675-B024-56F7905C746D}]
[HKEY_CLASSES_ROOT\DefaultTabToolbarBHO.DefaultTabToolbar]
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-05-09 20:36 222808 ----a-w- c:\users\blazenka\AppData\Local\Microsoft\SkyDrive\17.0.2006.0314\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-05-09 20:36 222808 ----a-w- c:\users\blazenka\AppData\Local\Microsoft\SkyDrive\17.0.2006.0314\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-05-09 20:36 222808 ----a-w- c:\users\blazenka\AppData\Local\Microsoft\SkyDrive\17.0.2006.0314\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro1 (ErrorConflict)]
@="{8BA85C75-763B-4103-94EB-9470F12FE0F7}"
[HKEY_CLASSES_ROOT\CLSID\{8BA85C75-763B-4103-94EB-9470F12FE0F7}]
2013-11-02 19:10 1727176 ----a-w- c:\progra~2\MICROS~1\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro2 (SyncInProgress)]
@="{CD55129A-B1A1-438E-A425-CEBC7DC684EE}"
[HKEY_CLASSES_ROOT\CLSID\{CD55129A-B1A1-438E-A425-CEBC7DC684EE}]
2013-11-02 19:10 1727176 ----a-w- c:\progra~2\MICROS~1\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro3 (InSync)]
@="{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}"
[HKEY_CLASSES_ROOT\CLSID\{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}]
2013-11-02 19:10 1727176 ----a-w- c:\progra~2\MICROS~1\Office15\GROOVEEX.DLL
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"GoogleChromeAutoLaunch_31D98E503932436E616FB2C060CD45B0"="c:\program files (x86)\Google\Chrome\Application\chrome.exe" [2013-12-04 863184]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2012-08-06 642216]
"CLVirtualDrive"="c:\program files (x86)\CyberLink\Power2Go8\VirtualDrive.exe" [2012-07-26 491320]
"RemoteControl10"="c:\program files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe" [2012-03-29 91432]
"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2012-07-09 580512]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"AVG_UI"="c:\program files (x86)\AVG\AVG2014\avgui.exe" [2013-11-08 4956176]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"EnableUIADesktopToggle"= 0 (0x0)
"EnableCursorSuppression"= 1 (0x1)
"ConsentPromptBehaviorUser"= 3 (0x3)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
R0 Avgboota;AVG Early Launch Anti-Malware Driver;c:\windows\system32\DRIVERS\avgboota.sys;c:\windows\SYSNATIVE\DRIVERS\avgboota.sys [x]
R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x]
R2 vToolbarUpdater17.2.0;vToolbarUpdater17.2.0;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.2.0\ToolbarUpdater.exe;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.2.0\ToolbarUpdater.exe [x]
R3 dc3d;MS Hardware Device Detection Driver;c:\windows\system32\DRIVERS\dc3d.sys;c:\windows\SYSNATIVE\DRIVERS\dc3d.sys [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]
R3 iaStorA;iaStorA;c:\windows\System32\drivers\iaStorA.sys;c:\windows\SYSNATIVE\drivers\iaStorA.sys [x]
R3 Point64;Microsoft Mouse and Keyboard Center Filter Driver;c:\windows\System32\drivers\point64.sys;c:\windows\SYSNATIVE\drivers\point64.sys [x]
R3 SmbDrv;SmbDrv;c:\windows\System32\drivers\Smb_driver_AMDASF.sys;c:\windows\SYSNATIVE\drivers\Smb_driver_AMDASF.sys [x]
R3 SmbDrvI;SmbDrvI;c:\windows\System32\drivers\Smb_driver_Intel.sys;c:\windows\SYSNATIVE\drivers\Smb_driver_Intel.sys [x]
S0 amd_sata;amd_sata;c:\windows\System32\drivers\amd_sata.sys;c:\windows\SYSNATIVE\drivers\amd_sata.sys [x]
S0 amd_xata;amd_xata;c:\windows\System32\drivers\amd_xata.sys;c:\windows\SYSNATIVE\drivers\amd_xata.sys [x]
S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsha.sys [x]
S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys;c:\windows\SYSNATIVE\DRIVERS\avgloga.sys [x]
S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgmfx64.sys [x]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgrkx64.sys [x]
S1 Avgdiska;AVG Disk Driver;c:\windows\system32\DRIVERS\avgdiska.sys;c:\windows\SYSNATIVE\DRIVERS\avgdiska.sys [x]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsdrivera.sys [x]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgldx64.sys [x]
S1 Avgwfpa;AVG Firewall Driver;c:\windows\system32\DRIVERS\avgwfpa.sys;c:\windows\SYSNATIVE\DRIVERS\avgwfpa.sys [x]
S1 CLVirtualDrive;CLVirtualDrive;c:\windows\system32\DRIVERS\CLVirtualDrive.sys;c:\windows\SYSNATIVE\DRIVERS\CLVirtualDrive.sys [x]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [x]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2014\avgidsagent.exe;c:\program files (x86)\AVG\AVG2014\avgidsagent.exe [x]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2014\avgwdsvc.exe;c:\program files (x86)\AVG\AVG2014\avgwdsvc.exe [x]
S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [x]
S2 OfficeSvc;Microsoft Office Service;c:\program files\Microsoft Office 15\ClientX64\integratedoffice.exe;c:\program files\Microsoft Office 15\ClientX64\integratedoffice.exe [x]
S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW86.sys;c:\windows\SYSNATIVE\drivers\AtihdW86.sys [x]
S3 RSP2STOR;Realtek PCIE CardReader Driver - P2;c:\windows\system32\DRIVERS\RtsP2Stor.sys;c:\windows\SYSNATIVE\DRIVERS\RtsP2Stor.sys [x]
S3 RTL8168;Realtek 8168 NT Driver;c:\windows\system32\DRIVERS\Rt630x64.sys;c:\windows\SYSNATIVE\DRIVERS\Rt630x64.sys [x]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys;c:\windows\SYSNATIVE\DRIVERS\usbfilter.sys [x]
S3 WirelessButtonDriver;HP Wireless Button Driver Service;c:\windows\System32\drivers\WirelessButtonDriver64.sys;c:\windows\SYSNATIVE\drivers\WirelessButtonDriver64.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
apphost REG_MULTI_SZ   apphostsvc
iissvcs REG_MULTI_SZ   w3svc was
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-12-05 22:36 1210320 ----a-w- c:\program files (x86)\Google\Chrome\Application\31.0.1650.63\Installer\chrmstp.exe
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{A6EADE66-0000-0000-484E-7E8A45000000}]
2013-09-05 14:04 215416 ----a-w- c:\program files (x86)\Adobe\Reader 11.0\Esl\AiodLite.dll
.
Contents of the 'Scheduled Tasks' folder
.
2013-12-22 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-12 18:26]
.
2013-12-22 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-12 18:26]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-05-09 20:37 261704 ----a-w- c:\users\blazenka\AppData\Local\Microsoft\SkyDrive\17.0.2006.0314\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-05-09 20:37 261704 ----a-w- c:\users\blazenka\AppData\Local\Microsoft\SkyDrive\17.0.2006.0314\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-05-09 20:37 261704 ----a-w- c:\users\blazenka\AppData\Local\Microsoft\SkyDrive\17.0.2006.0314\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro1 (ErrorConflict)]
@="{8BA85C75-763B-4103-94EB-9470F12FE0F7}"
[HKEY_CLASSES_ROOT\CLSID\{8BA85C75-763B-4103-94EB-9470F12FE0F7}]
2013-12-14 16:52 2331336 ----a-w- c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro2 (SyncInProgress)]
@="{CD55129A-B1A1-438E-A425-CEBC7DC684EE}"
[HKEY_CLASSES_ROOT\CLSID\{CD55129A-B1A1-438E-A425-CEBC7DC684EE}]
2013-12-14 16:52 2331336 ----a-w- c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro3 (InSync)]
@="{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}"
[HKEY_CLASSES_ROOT\CLSID\{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}]
2013-12-14 16:52 2331336 ----a-w- c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RtkNGUI64.exe" [2012-06-12 6548112]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\program files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\program files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
Filter: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - c:\program files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
Handler: osf-roaming - {C57E9882-B128-4E07-BA2D-FF83B8989C76} - c:\users\blazenka\Microsoft Office 15\root\office15\MSOSB.DLL
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-10 - (no file)
AddRemove-{B8019B54-F9BE-490A-9619-6D06F18F129F} - c:\program files (x86)\InstallShield Installation Information\{B8019B54-F9BE-490A-9619-6D06F18F129F}\setup.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
@SACL=(02 0000)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
c:\program files (x86)\CyberLink\YouCam\YCMMirage.exe
.
**************************************************************************
.
Completion time: 2013-12-22  09:11:48 - machine was rebooted
ComboFix-quarantined-files.txt  2013-12-22 16:11
ComboFix2.txt  2013-12-20 21:17
.
Pre-Run: 220,143,820,800 bytes free
Post-Run: 220,107,423,744 bytes free
.
- - End Of File - - 13A5A982C42FE650E19F1B6E8C084D3C
5FB38429D5D77768867C76DCBDB35194


#10 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 22 December 2013 - 11:35 AM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • 24x7 Help
      DefaultTab
      jZip



Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 simplesimpleton

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Posted 22 December 2013 - 01:47 PM

I downloaded Revo but none of the 3 programs you instructed me to uninstall show up on the list of programs. I think this might be programming that is just built into the windows 8 interface but im not sure.Or maybe they could be hidden inside some of the HP programs that show up.So far I have yet to do anything. How should I proceed?



#12 gringo_pr

gringo_pr

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Posted 22 December 2013 - 03:52 PM

Most likely they were removed during the cleaning we have been doing - just go ahead and move to the next item


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 simplesimpleton

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Posted 22 December 2013 - 07:53 PM

MBAM found 5 infected items but they're all PUPs and they are all registry keys so im hesitant to remove them without first checking with you.

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.12.22.05
 
Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16750
blazenka :: MOM [administrator]
 
12/22/2013 5:40:57 PM
MBAM-log-2013-12-22 (17-52-28).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 213782
Time elapsed: 9 minute(s), 39 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 5
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01} (PUP.Optional.DefaultTab) -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110211621178} (PUP.Optional.Crossrider) -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110211621178} (PUP.Optional.Crossrider) -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{B2D33ED6-EBBD-467C-BF6F-F175D9B51363} (PUP.Optional.DefaultTab.A) -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{BAD84EE2-624D-4e7c-A8BB-41EFD720FD77} (PUP.Optional.DefaultTab.A) -> No action taken.
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)


#14 gringo_pr

gringo_pr

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Posted 22 December 2013 - 08:21 PM

Let them be removed


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 simplesimpleton

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Posted 23 December 2013 - 11:36 AM

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.12.22.05
 
Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16750
blazenka :: MOM [administrator]
 
12/22/2013 5:40:57 PM
mbam-log-2013-12-22 (17-40-57).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 213782
Time elapsed: 9 minute(s), 39 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 5
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110211621178} (PUP.Optional.Crossrider) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110211621178} (PUP.Optional.Crossrider) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{B2D33ED6-EBBD-467C-BF6F-F175D9B51363} (PUP.Optional.DefaultTab.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{BAD84EE2-624D-4e7c-A8BB-41EFD720FD77} (PUP.Optional.DefaultTab.A) -> Quarantined and deleted successfully.
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 
 
 
 
 
 
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:34:21 AM, on 12/23/2013
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v10.0 (10.00.9200.16537)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\blazenka\Downloads\HijackThis.exe
 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT13/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT13/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O2 - BHO: DefaultTabToolbarBHO - {96A25A24-2E87-4374-8A50-CC6F943FCE4D} - C:\Users\blazenka\AppData\Roaming\DefaultTab\DefaultTab\Apps\RelatedLinksBHO.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL
O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~1\Office15\GROOVEEX.DLL
O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
O3 - Toolbar: Related Searches - {96A25A24-2E87-4374-8A50-CC6F943FCE4D} - C:\Users\blazenka\AppData\Roaming\DefaultTab\DefaultTab\Apps\RelatedLinksBHO.dll (file missing)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [CLVirtualDrive] "C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe" /R
O4 - HKLM\..\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
O4 - HKCU\..\Run: [GoogleChromeAutoLaunch_31D98E503932436E616FB2C060CD45B0] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra button: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra 'Tools' menuitem: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - 
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL
O18 - Protocol: osf-roaming - {C57E9882-B128-4E07-BA2D-FF83B8989C76} - C:\Users\blazenka\Microsoft Office 15\root\Office15\MSOSB.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: vToolbarUpdater17.2.0 - Unknown owner - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.2.0\ToolbarUpdater.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
 
--
End of file - 11238 bytes
 
 





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