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Restriction Warning: Administrator has prohibited access to cd/dvd rom drives

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#1 ImCynners


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Posted 16 December 2013 - 10:16 PM

Thank you in advance for taking the time to read this and possibly help.
I am attempting to repair my friends pc ( running Windows XP Pro sp 3 ver. 2002). He has not attempted to do anything to it but I have. The problem that I am more interested in fixing right now is when the computer boots up, a window pops up stating
Restriction Warning
Administrator has prohibited access to CD/DVD rom drives
He is the only Administrator and the only account
When you look at the drives they are marked with a red circle with a slash through the circle.
My friend says that he has been having that problem before I started with my repairs but just in case this is what I have done
1. Ran Combofix downloaded from Bleeping Computer 
2. Ran Windows Repair All in one downloaded from tweeking computers
3. Ran Tdsskiller downloaded from Kaspersky
4. Ran rkill downloaded from Bleeping Computer
5. Ran AdsCleaner downloaded from Bleeping Computer
Combofix took an hour and fifteen min. to complete which is unusual for me. Windows repair took twenty-five min. to repair.  Tdsskiller found no problems.  Rkill... not sure what it did because I have been unable to find the log file as of yet. AdsCleaner removed some things.  I will include the logs if you want them. Hoping that we can fix the drives without it though. But if its necessary okay. 
The computer has issues and I am sure that one of them is what is causing the "restriction denied" problem. Which one? I have no clue!  Maybe I'm wrong.
Current issues of Computer:
When computer boots and desktop loads you are unable to start any browser ( Chrome, Firefox, IE) for at least 5 min.  When I access Task Manager nothing is using any CPU usage and the memory usage is mostly Microsoft Security Essentials.  I do notice that when System Idle Process is listed at 97 for CPU the only thing else using CPU is Task Manager with a 2. Can never find that last missing 1 anywhere.
He has redirect problems while online ( I also reset all 3 browsers and removed extensions)
I did not mess with registry and have not deleted files or folders. Only changes made to computer have been made by programs that I listed above.  
Any help would be appreciated so I can use the DVD to help with the repairs.

Edit: Since ComboFix has been run, moved topic from Windows XP to the more appropriate forum. ~ Animal

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#2 HelpBot


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Posted 21 December 2013 - 10:20 PM

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#3 HelpBot


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Posted 26 December 2013 - 10:25 PM

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