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ZeroAccess Infection - ReInstall Windows 7


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#1 eclark53

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Posted 16 December 2013 - 12:53 PM

I have/had a ZeroAccess Infection and have been unable to get my desktop and icons back.  I have not had success with getting assistance.  Since this has been the case for over a week, I am now ready to wipe my drive clean and reinstall the OS and start from scratch.

My question is, will the Windows7 DVD wipe my hard drive clean before installing Windows or is there still a chance that this infection may still be hiding on the hard drive.  What methods do I need to undertake to ensure that the drive is free and clean before installing Windows 7 again.

 

Thanks,

 



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#2 Kilroy

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Posted 16 December 2013 - 04:23 PM

To ensure nothing is left on the drive use Darik's Boot and Nuke (DBAN).  This will wipe your drive.  Back up any data you want before running DBAN as you won't get it back after.

 

After the drive has been wiped you should be able to install Windows 7 without issue.



#3 Swantee

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Posted 17 December 2013 - 06:29 AM

Before you reinstall—I was having the same problem. It was not caused by a virus/Zero access in my case (Though 'Google' keep installing endless Zero access files in my computer--Isolated them with Rkill)—refer to Topic……. Lost my Desktop trying to fix Internet Explorer’ and try the simple process I used to fix the problem.


Edited by Swantee, 17 December 2013 - 06:57 AM.





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