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Problems With Ie6


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#1 animeluvr6

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Posted 05 May 2006 - 07:24 PM

I'm having problems with IE but my internet connection IS working but just not IE I try using IE but a page comes up saying "Internet Explorer cannot display the webpage". My other internet browser , Mozilla, does work perfect it does everything it is suppose to do but my IE just won't work and I know it's not the internet connection . Any help?

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#2 boopme

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Posted 06 May 2006 - 12:18 PM

Hi animeluvr6, first of all welcome to the forums !!
Are you running XP,SP2 and IE6?
What AV and antispyware do you run?
Have updated and run them recently? If not do so first.
There are other things to try,but need answers to above first.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 animeluvr6

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Posted 06 May 2006 - 12:38 PM

boopme: I have Bitdefender as my AV and I don't think i have a anit-spyware so any suggestions for them?
I am running Windows XP, Mozzila is my main internet browser, I have IE6 ,and I don't exactly know what you mean by SP2. I have updated Bitdefender.But do I have to update IE6 to IE7?

#4 boopme

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Posted 06 May 2006 - 01:03 PM

OK GOOD you have AV(only use 1 AV). Did you update and have it do a full system scan?
SP2 means Service pack 2 , Windows XP latest security update patch by Microsoft @ windows update
You should run several layers of Spyware protection.
Run AdAware download and instruction L@@K
Run Spybot Search and Destroy L@@K

No you can stay at IE6

Edited by boopme, 06 May 2006 - 01:04 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 animeluvr6

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Posted 07 May 2006 - 01:45 AM

WOW! That took a long time.Okay, I'm done scanning.Now what?

#6 boopme

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Posted 07 May 2006 - 09:49 AM

Delete your temporary Internet files and cookies. To do this, follow these steps:

> Click Start, and then click Control Panel
> Click Network and Internet Connections
> In the window that comes up, check that it is at the 'general tab'
> Then click the Delete Cookies button and confirm this decision by clicking OK at the next prompt.
> Next click the Delete Files button and confirm this decision by clicking OK at the next prompt. This may take several minutes.
> Click OK to cose window.

Now shutdown and restart your computer and test your connection to see if this has resolved the problem.

Edited by boopme, 07 May 2006 - 10:03 AM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 animeluvr6

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Posted 07 May 2006 - 02:47 PM

It still won't work. :thumbsup:

#8 boopme

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Posted 07 May 2006 - 06:20 PM

Please follow these steps to reset all settings in IE:

1. Delete the cookies
1) Click Start, click Search and click For Files or Folders
2) Type "Cookies" (without the quotation marks) and click Search Now
3) Delete files in the cookie directory

2. Delete all the temporary files
1) Open Internet Explorer
2) Click Tools, click Internet Options and click Delete Files button in the
General tab

3. Delete the downloaded objects
1) Open Internet Explorer
2) Click Tools, click Internet Options and click settings button in the
General tab.
3) Press View Objects.
4) Remove all the Objects there.

4. Remove the Plug-Ins in Internet Explorer
1) Close all the Internet Explorer windows.
2) Open a Windows Explorer window by right Click My Computer and choose
Explore.
3) Locate the following folder:
C:\Program Files\Internet Explorer\PLUGINS
4) Remove all the files in this folder.
Note: You may also move them to another folder.

5. Delete SoftwareDistribution folder
1) Stop Automatic Updates service.
a. Click Start, click Run, type services.msc.
b. In the right pane, stop the Automatic Updates service.
2) Delete C:\Windows\SoftwareDistribution folder.
3) Test the issue again.

6. Reset all settings of Internet Explorer
1) Under the General tab, click Clear history button.
2) Under the Security tab, click Default Level button.
3) Under the Content tab. Under Content Advisor the button default is
"Enable..."
Click on "Clear SSL" under Certificates, and click on "OK."
4) Under "Local Area Network (LAN) settings" click on the "LAN Settings..."
button - remove all checkmarks and settings unless actually required to use
a proxy and close the window
5) Under the Programs tab, click Reset Web Settings.
6) Under the Advanced tab, click Restore Defaults button.
Under Browsing put a checkmark into or remove the checkmark from "Enable
third-party browser extensions (requires restart)".
7) Click on "Apply", then "OK"
8) Close Internet Explorer and restart the computer.

7. Disable all third party Add-ons
1) Open Internet Explorer.
2) Click Tools to select Manage Add-ons.
3) Disable all third party Add-ons.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 animeluvr6

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Posted 07 May 2006 - 07:26 PM

YES! It works! Okay, thanks for the help ,THANK YOU VERY MUCH! =D :thumbsup:

#10 boopme

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Posted 07 May 2006 - 07:50 PM

Excellent, You're welcome. Pleased it works. :thumbsup:
You didn't say if you were up to date with SP2
Windows Update link HERE

You should also take a read here, there are a couple more anti malware programs you should consider.
Simple steps to keep your computer secure!

After all is done and you done another full scan. You should set a new restore date in Sytem Restore.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 animeluvr6

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Posted 07 May 2006 - 09:44 PM

Okay thanks ! :thumbsup:




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