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Dell system no longer sees partition.

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#1 fortune7


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Posted 15 December 2013 - 11:00 PM

Calling all tech support friends.

My old Dell Dimension 8400 no longer sees my partition. When I go to the setup it says my main IDE hard drive and slave are not present. I do have a Sata hard drive that is present. I go to recover and it doesn't show the install image and thusly doesn't let me repair. I could try reinstall but at this point I'm not sure if I have a corrupt file or my boards connector to the hard drive is faulty. Again the IDE and slave are really old. Could THEY maybe have stopped working? Need some advice. Anything helps. Thanks.

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#2 AngryRaisin


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Posted 16 December 2013 - 04:31 AM

The hard drive is most like piece to fail in this situaltion... cords don't fail unless they are crushed, crimped, or cut in my experience.  Connectors can break but that is pretty obvious.

#3 hamluis



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Posted 16 December 2013 - 11:37 AM

Please...run the full Dell Diagnostics package.



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