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computer shuts down and starts randomly


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#1 GreatStoneDragon

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Posted 15 December 2013 - 08:08 PM

Hi,

I have had a virus on my computer for almost a week and in the last couple of days I was able to take care of it with the help of the malware team on Bleeping computer. however, on my second day working on this issue, my computer started to restart and shutdown whenever it was moved, lifted and put back down, or tap on the side. it also happened when I took out a USB device or plugged one in, it happened when I tried to turn on malware software. So I thought it was because of the virus, but now I am rid of the virus and computers clean however the Computer shut down again when I moved it to another room and turned it on. I turned off the psu power and would like know what to do.

Computer specs:
Windows 7 ultimate
Core I5-3550k
Gtx 660
MSI G41 motherboard
Corsair 600W PSU
Ssd and 1 WD hard drive

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#2 Roodo

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Posted 15 December 2013 - 09:38 PM

New power cord maybe?



#3 GreatStoneDragon

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Posted 15 December 2013 - 09:51 PM

Hi,

 

What makes you think so?

 

The computer is custom built and about 9 months old.

 

Do you know if it could be the CMOS?

 

I forgot to mention that it can do what it does even when not touched...


Edited by GreatStoneDragon, 15 December 2013 - 10:04 PM.


#4 Roodo

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Posted 15 December 2013 - 10:11 PM

With would lead me to suspect a short. Is the motherboard properly seated?

there is a short somewhere.



#5 GreatStoneDragon

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Posted 15 December 2013 - 10:21 PM

I suppose it is, i haven't had any issues since it was built. 

 

Do you think the issue can be solved or would i need a new motherboard?

 

I am not very familiar with where the short could be if this occurs. Any idea of what i should do. 



#6 Roodo

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Posted 15 December 2013 - 10:36 PM

Some thing may have come loose. Did you build it? Did something get added?

It could be a loose wire.

 

If you can I would go into the unit and reseat all cards and make sure no wires are loose.

 

Is that a possibility?



#7 GreatStoneDragon

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Posted 15 December 2013 - 10:42 PM

Yes, i built it.

 

I haven't added anything. I will try to re seat everything and disconnect reconnect the wires. 

 

It will take me a day or two to do so though....

 

I will ask on my malware thread to see if it could be a software problem



#8 chrisd87

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Posted 16 December 2013 - 11:08 AM

Try laying the PC on it's side where the side of the case you would remove is facing up and turning it on. Does it still shutdown? If not I would take a look at the heatsink to make sure all 4 pins are either pushed in or tightened all the way.


"Like car accidents, most hardware problems are due to driver ɹoɹɹǝ."

 


#9 GreatStoneDragon

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Posted 16 December 2013 - 02:35 PM

I'll get back to you guys on that tommorow....

 

Have a lot of work today, thanks for all the input, i'll try that out



#10 GreatStoneDragon

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Posted 18 December 2013 - 02:52 PM

Computer is running great again, it was dusty from the inside and heatsink was kind of loose, I repaired windows with the help of a malware specialist....

Thanks for the input guys :)

#11 chrisd87

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Posted 18 December 2013 - 03:07 PM

Glad you got it all sorted out and happy computing! :busy:


"Like car accidents, most hardware problems are due to driver ɹoɹɹǝ."

 


#12 GreatStoneDragon

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Posted 18 December 2013 - 03:44 PM

Thanks :D




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