I am trying to remove all viruses on a family members computer. I have a feeling that the entire SysWOW64 folder is a virus. When I do a Full virus scan with either Malwarebytes or Microsoft Security Essentials, the path shown as the current location being scanned is C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\... and the scan stays in that folder for well over 20 hours.
I cannot enter that file location, either manually or forcefully with cmd. I get stuck at the systemprofile layer. I get an error message telling me that I do not have permission to enter that folder. I am on an Admin account.
you may refer to this post for possible information about this topic http://www.bleepingcomputer.com/forums/t/516838/virusmalware-scan-stuck-in-temp-internet-folder-for-10-hours/
Steps I have already taken
Installed and Ran a scan with spyhunter 4, this scan took 40 hours and scanned over 8million files. There was a detection of 900+ threats, but all were either adware or cookies. I took no action against them, as Quietman7 instructed me to uninstall spyhunter due to the program being untrustworthy.
I have used Malwarebytes and MSE to run quick and full scans. The quick scans take 3-5 minutes and dont find any viruses. The Full scans do pick up some trojans and they are located within the SysWOW64 folder. I have deleted them.
I followed Quietman7's suggestions for disk cleanup. I used TFC, but the program freezes up after a few seconds. I also used CCleaner, to analyze and delete the default selections.
I downloaded DDS, but I cannot run it due to an error. "The version of this file is not compatible with the version of Windows you're running. Check your computers systems information to see whether you need an x86 or x64 version of the program and then contact the software publisher"
The OS is Windows 7 64 bit.
Thank you for you time.