On startup after the initial Dell logo and such, it comes up with the "Windows Error Recovery" screen, and displays "Launch Startup Repair" and "Start Windows Normally", neither work.
When you hit F8 it does come up with the Startup Options, but none of the options work, including Repair My Computer, and Last Known Good Configuration.
When you select Launch Startup Repair from the error recovery selection, it loads a bit, then goes to a the BSoD (Stop error screen) and displays the following:
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
*** STOP: 0x00000050 (0x8E5C0000, 0x00000000, 0x8A844B33, 0x00000000)
As I said, none of the Startup Options work.
If you select Start Windows Normally it will just load the spinning logo, then go back to the Dell logo startup screen.
If you select Launch Startup Repair it goes to the BSoD.
The computer doesn't ever reach the Login screen, so please keep in mind I can't access any program tools and settings.
I have looked into the 0x50 BCCode (I think that's what they're called) a bit, but I understand very little of it.
I'm just a teenager, and me and my dad don't know much about hardware, most of it is way over our heads.
What we did previous to this:
Well, the computer had a gotten a virus, after a few months we finally got the recovery disc in the mail, and just two(?) days ago I recovered the computer. It was 100% successful (from my point of view) and everything worked great. I reinstalled all my programs, and loaded up the files from a thumbdrive.
However, yesterday morning, it wouldn't turn on, and this happened.
We did not change anything else.
During us trying to troubleshoot things, we did reseat the video card and the memory cards.
Computer stats: (that I can remember)
OS: Windows 7 Ultimate 32-Bit
Computer Model: Dell Inspiron 530
Hard Disk Space: 230GB (130 or more free)
Anything else that you guys need to know I'll try to get the information.
Please remember, we're not going to understand most of your nerd talk.
Just kidding, but thanks ahead of time for helping us out.
You can call us Joe, that's my dad's name, but the name on the account. I'm just typing this all out.