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Is this malware? Buy Adobe EPIC_APP_118 pop-up.


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7 replies to this topic

#1 syn1023

syn1023

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  • Local time:05:01 AM

Posted 14 December 2013 - 03:22 PM

Hi, I'm having an issue with a pop-up that keeps popping up on my computer during use. It seems to be from Adobe and wants me to purchase some software. However, I feel it's malware. Can you help me determine whether it is malware and in any case, to stop it from popping up? I tried to attach a screen print saved to WordPad of the pop-up, but BleepingComputer said this file is too big to upload. So below is a copy of what the pop-up says:

 

Buy Adobe EPIC_APP_118

You must buy and activate to use this software.

You will be unable to use this software until you purchase a full version of Adobe EPIC_APP_118 and complete the activation process.

Step 1:

Buy Adobe EPIC_APP_118

You can purchase a serial number right now at the Adobe online store. Once you've bought it, you can use it for this copy of the software without having to reinstall. "Buy Online..." [button]

Step 2:

Enter serial number

Enter your new serial number and activate Adobe EPIC_APP_118. "Enter Serial Number..." [button]

[link] About Adobe EPIC_APP_118

[link] Product License Agreement

{bottom left of screen there is a registered Adobe logo}

{bottom right of the screen there is a "Quit" button}

 



BC AdBot (Login to Remove)

 


#2 nasdaq

nasdaq

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  • Location:Montreal, QC. Canada
  • Local time:06:01 AM

Posted 17 December 2013 - 10:09 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

Download DDS by sUBs from one of the following links, if you no longer have it available. Save it to your desktop.

1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
2: DDS.pif
3: DDS.COM

Double click on the DDS icon, allow it to run.
A small box will open, with an explanation about the tool. No input is needed, the scan is running.
Notepad will open with the results.
Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

dds_scr.gif

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please restart the computer before running this security check.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.
===

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 syn1023

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Posted 17 December 2013 - 03:38 PM

Hi, the AdwCleaner found three registry items, but I did not "Clean" them as I didn't know if they are necessary or not. Following is the AdwCleaner[R0] report:

 

# AdwCleaner v3.015 - Report created 17/12/2013 at 12:46:53
# Updated 10/12/2013 by Xplode
# Operating System : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# Username : Kenny - KENNYS-COMPUTER
# Running from : C:\Users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GNKMKNXS\adwcleaner.exe
# Option : Scan

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFA&SUBSYS_104D0200

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16526

*************************

AdwCleaner[R0].txt - [970 octets] - [17/12/2013 12:46:53]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [1029 octets] ##########

 

===================================================================================================

 

Following are the contents of JRT.txt:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows Vista ™ Home Premium x86
Ran by Kenny on Tue 12/17/2013 at 12:57:35.36
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{D15ED2FC-3DD4-4C5E-9422-B92696D8B9E2}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{D15ED2FC-3DD4-4C5E-9422-B92696D8B9E2}

 

~~~ Files

 

~~~ Folders

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 12/17/2013 at 12:59:49.77
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

Following are the contents of dds.txt:

 

 DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16526  BrowserJavaVersion: 10.25.2
Run by Kenny at 13:03:16 on 2013-12-17
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.2038.1016 [GMT -6:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Windows\explorer.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://ebay.com/
mDefault_Page_URL = hxxp://www.sony.com/vaiopeople
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182EC0BE-5110-49C8-A062-BEB1D02A220B} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [ISBMgr.exe] "c:\program files\sony\isb utility\ISBMgr.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0\bin\jusched.exe"
mRun: [VWLASU] "c:\program files\sony\vaio pc wireless lan wizard\AutoLaunchWLASU.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [Corel Photo Downloader] c:\program files\corel\corel snapfire\Corel PhotoDownloader.exe
mRun: [VAIOSurvey] c:\program files\sony\vaio survey\Vista VAIO Survey.exe
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [Skytel] Skytel.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-f400-7760-000000000003}\_SC_Acrobat.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobea~2.lnk - c:\program files\adobe\acrobat 8.0\acrobat\AdobeCollabSync.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre7\bin\jp2iexp.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
TCP: NameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{E0955D78-6212-4AB0-A778-407AAAF58D27} : DHCPNameServer = 209.18.47.61 209.18.47.62
Notify: igfxcui - igfxdev.dll
Notify: VESWinlogon - VESWinlogon.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
.
============= SERVICES / DRIVERS ===============
.
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2013-10-13 21504]
R2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-17 11032]
R3 R5U870FLx86;R5U870 UVC Lower Filter  ;c:\windows\system32\drivers\R5U870FLx86.sys [2007-8-24 73472]
R3 R5U870FUx86;R5U870 UVC Upper Filter  ;c:\windows\system32\drivers\R5U870FUx86.sys [2007-8-24 43904]
R3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [2007-8-24 812544]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 VAIOMediaPlatform-UCLS-AppServer;VAIO Media Content Collection;c:\program files\sony\vaio media integrated server\UCLS.exe [2013-10-11 745472]
S3 VAIOMediaPlatform-UCLS-HTTP;VAIO Media Content Collection (HTTP);c:\program files\sony\vaio media integrated server\platform\SV_Httpd.exe [2013-10-11 397312]
S3 VAIOMediaPlatform-UCLS-UPnP;VAIO Media Content Collection (UPnP);c:\program files\sony\vaio media integrated server\platform\UPnPFramework.exe [2013-10-11 1089536]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\sony\vcm intelligent analyzing manager\VcmIAlzMgr.exe [2007-8-24 292152]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\common files\sony shared\vcmxml\VcmXmlIfHelper.exe [2007-8-24 79736]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 754856]
.
=============== Created Last 30 ================
.
2013-12-17 18:57:21 -------- d-----w- c:\windows\ERUNT
2013-12-17 18:46:19 -------- d-----w- C:\AdwCleaner
2013-12-17 18:43:21 7760024 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{3b238dec-2305-4ac7-8edc-3104d375d178}\mpengine.dll
2013-12-11 22:52:49 -------- d-----w- c:\users\kenny\appdata\roaming\HpUpdate
2013-12-11 22:52:15 580712 ------w- c:\windows\system32\HPDiscoPMB111.dll
2013-12-11 22:46:31 -------- d-----w- c:\users\kenny\appdata\local\HP
2013-12-11 22:28:52 -------- d-----w- c:\program files\HP
2013-12-11 00:24:07 2050560 ----a-w- c:\windows\system32\win32k.sys
2013-12-11 00:24:06 335360 ----a-w- c:\windows\system32\SysFxUI.dll
2013-12-11 00:24:06 167936 ----a-w- c:\windows\system32\drivers\portcls.sys
2013-12-11 00:24:06 130048 ----a-w- c:\windows\system32\drivers\drmk.sys
2013-12-11 00:24:04 36864 ----a-w- c:\windows\system32\wshcon.dll
2013-12-11 00:24:04 172032 ----a-w- c:\windows\system32\scrrun.dll
2013-12-11 00:24:04 155648 ----a-w- c:\windows\system32\wscript.exe
2013-12-11 00:24:04 135168 ----a-w- c:\windows\system32\cscript.exe
2013-12-11 00:24:04 131072 ----a-w- c:\windows\system32\wshom.ocx
2013-12-11 00:24:02 158208 ----a-w- c:\windows\system32\imagehlp.dll
.
==================== Find3M  ====================
.
2013-12-11 05:00:25 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-12-11 05:00:25 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-11-19 09:33:38 230048 ------w- c:\windows\system32\MpSigStub.exe
2013-11-14 22:50:50 1806848 ----a-w- c:\windows\system32\jscript9.dll
2013-11-14 22:42:41 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-11-14 22:42:32 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-11-14 22:38:54 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-11-14 22:38:16 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-11-14 22:35:52 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-10-30 02:13:01 1304064 ----a-w- c:\windows\system32\WMALFXGFXDSP.dll
2013-10-15 17:10:02 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2013-10-15 17:10:02 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2013-10-15 17:10:02 302592 ----a-w- c:\windows\system32\mfmp4src.dll
2013-10-15 17:10:02 2873344 ----a-w- c:\windows\system32\mf.dll
2013-10-15 17:10:02 261632 ----a-w- c:\windows\system32\mfreadwrite.dll
2013-10-15 17:10:01 98816 ----a-w- c:\windows\system32\mfps.dll
2013-10-15 17:10:01 586240 ----a-w- c:\windows\system32\stobject.dll
2013-10-15 17:10:01 209920 ----a-w- c:\windows\system32\mfplat.dll
2013-10-15 17:09:58 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2013-10-15 17:09:56 478720 ----a-w- c:\windows\system32\dxgi.dll
2013-10-15 17:09:56 258048 ----a-w- c:\windows\system32\winspool.drv
2013-10-15 17:09:55 847360 ----a-w- c:\windows\system32\OpcServices.dll
2013-10-15 17:09:55 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2013-10-15 17:09:55 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2013-10-15 17:09:55 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2013-10-15 17:08:59 4096 ----a-w- c:\windows\system32\drivers\en-us\dxgkrnl.sys.mui
2013-10-15 17:08:58 369664 ----a-w- c:\windows\system32\WMPhoto.dll
2013-10-15 17:08:58 252928 ----a-w- c:\windows\system32\dxdiag.exe
2013-10-15 17:08:58 195584 ----a-w- c:\windows\system32\dxdiagn.dll
2013-10-15 17:08:57 974848 ----a-w- c:\windows\system32\WindowsCodecs.dll
2013-10-15 17:08:57 519680 ----a-w- c:\windows\system32\d3d11.dll
2013-10-15 17:08:57 321024 ----a-w- c:\windows\system32\PhotoMetadataHandler.dll
2013-10-15 17:08:57 189440 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2013-10-13 21:13:37 101888 ----a-w- c:\windows\system32\ifxcardm.dll
2013-10-13 21:13:25 82432 ----a-w- c:\windows\system32\axaltocm.dll
2013-10-12 20:09:10 36864 ----a-w- c:\windows\system32\drivers\en-us\http.sys.mui
2013-10-12 20:08:17 2560 ----a-w- c:\windows\apppatch\AcRes.dll
2013-10-12 17:40:54 23552 ----a-w- c:\windows\system32\lpk.dll
2013-10-12 17:40:54 10240 ----a-w- c:\windows\system32\dciman32.dll
2013-10-12 17:35:17 61440 ----a-w- c:\windows\system32\winipsec.dll
2013-10-12 17:35:17 272896 ----a-w- c:\windows\system32\polstore.dll
2013-10-12 17:30:54 11264 ----a-w- c:\windows\system32\MRINFO.EXE
2013-10-12 17:30:53 9728 ----a-w- c:\windows\system32\TCPSVCS.EXE
2013-10-12 17:30:53 8704 ----a-w- c:\windows\system32\HOSTNAME.EXE
2013-10-12 17:30:53 27136 ----a-w- c:\windows\system32\NETSTAT.EXE
2013-10-12 17:30:53 19968 ----a-w- c:\windows\system32\ARP.EXE
2013-10-12 17:30:53 17920 ----a-w- c:\windows\system32\ROUTE.EXE
2013-10-12 17:30:53 105984 ----a-w- c:\windows\system32\netiohlp.dll
2013-10-12 17:30:53 10240 ----a-w- c:\windows\system32\finger.exe
2013-10-12 17:27:14 127488 ----a-w- c:\windows\system32\L2SecHC.dll
2013-10-12 17:27:13 68096 ----a-w- c:\windows\system32\wlanhlp.dll
2013-10-12 17:27:13 65024 ----a-w- c:\windows\system32\wlanapi.dll
2013-10-12 17:27:12 513536 ----a-w- c:\windows\system32\wlansvc.dll
2013-10-12 17:27:12 302592 ----a-w- c:\windows\system32\wlansec.dll
2013-10-12 17:27:12 293376 ----a-w- c:\windows\system32\wlanmsm.dll
2013-10-12 17:27:09 15181 ----a-w- c:\windows\system32\gatherWirelessInfo.vbs
2013-10-12 17:26:06 2048 ----a-w- c:\windows\system32\msxml3r.dll
2013-10-12 17:26:04 2048 ----a-w- c:\windows\system32\msxml6r.dll
2013-10-12 17:24:55 218624 ----a-w- c:\windows\system32\msv1_0.dll
2013-10-12 17:22:50 53248 ----a-w- c:\windows\system32\rrinstaller.exe
2013-10-12 17:22:50 24576 ----a-w- c:\windows\system32\mfpmp.exe
2013-10-12 17:22:50 2048 ----a-w- c:\windows\system32\mferror.dll
2013-10-12 17:17:50 71680 ----a-w- c:\windows\system32\atl.dll
2013-10-12 17:13:10 160256 ----a-w- c:\windows\system32\wkssvc.dll
2013-10-12 17:12:15 53248 ----a-w- c:\windows\system32\tsgqec.dll
2013-10-12 17:12:15 136192 ----a-w- c:\windows\system32\aaclient.dll
2013-10-12 17:09:39 714240 ----a-w- c:\windows\system32\timedate.cpl
2013-10-12 16:56:44 499712 ----a-w- c:\windows\system32\kerberos.dll
2013-10-12 16:56:44 175104 ----a-w- c:\windows\system32\wdigest.dll
2013-10-12 16:54:01 1808896 ----a-w- c:\windows\system32\NlsLexicons0046.dll
2013-10-12 16:54:01 1793536 ----a-w- c:\windows\system32\NlsLexicons0045.dll
2013-10-12 16:54:01 1411072 ----a-w- c:\windows\system32\NlsLexicons0047.dll
2013-10-12 16:54:00 2136064 ----a-w- c:\windows\system32\NlsLexicons0021.dll
2013-10-12 16:54:00 1782272 ----a-w- c:\windows\system32\NlsLexicons0039.dll
2013-10-12 16:54:00 1558016 ----a-w- c:\windows\system32\NlsLexicons0049.dll
2013-10-12 16:54:00 1236992 ----a-w- c:\windows\system32\NlsLexicons0020.dll
2013-10-12 16:50:11 6656 ----a-w- c:\windows\system32\kbd106n.dll
2013-10-12 16:47:52 62464 ----a-w- c:\windows\system32\l3codeca.acm
2013-10-12 16:47:52 220672 ----a-w- c:\windows\system32\l3codecp.acm
2013-10-12 16:46:41 25088 ----a-w- c:\windows\system32\drivers\tunnel.sys
2013-10-12 16:46:41 200704 ----a-w- c:\windows\system32\iphlpsvc.dll
2013-10-12 16:46:40 30720 ----a-w- c:\windows\system32\drivers\tcpipreg.sys
2013-10-12 16:46:40 15360 ----a-w- c:\windows\system32\drivers\TUNMP.SYS
2013-10-12 16:43:47 98304 ----a-w- c:\windows\system32\cabview.dll
2013-10-12 16:40:31 14848 ----a-w- c:\windows\system32\wshrm.dll
2013-10-12 16:39:34 43520 ----a-w- c:\windows\system32\msdxm.tlb
2013-10-12 16:39:34 313344 ----a-w- c:\windows\system32\wmpdxm.dll
2013-10-12 16:39:34 18432 ----a-w- c:\windows\system32\amcompat.tlb
2013-10-12 16:38:57 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-10-12 16:38:50 867240 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-10-12 16:38:49 789416 ----a-w- c:\windows\system32\deployJava1.dll
2013-10-12 16:38:15 347136 ----a-w- c:\windows\system32\RMActivate_ssp.exe
2013-10-12 16:38:15 332288 ----a-w- c:\windows\system32\msdrm.dll
2013-10-12 16:38:14 346624 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe
2013-10-12 16:38:14 152576 ----a-w- c:\windows\system32\secproc_ssp_isv.dll
2013-10-12 16:38:14 152064 ----a-w- c:\windows\system32\secproc_ssp.dll
2013-10-12 16:38:13 518144 ----a-w- c:\windows\system32\RMActivate.exe
2013-10-12 16:38:13 471552 ----a-w- c:\windows\system32\secproc.dll
2013-10-12 16:38:12 526336 ----a-w- c:\windows\system32\RMActivate_isv.exe
2013-10-12 16:38:12 471552 ----a-w- c:\windows\system32\secproc_isv.dll
.
============= FINISH: 13:04:04.34 ===============

 

Following are the contents of checkup.txt: 

 

  Results of screen317's Security Check version 0.99.77 
 Windows Vista Service Pack 2 x86 (UAC is enabled) 
 Internet Explorer 9 
 Internet Explorer 8 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 25 
 Java™ SE Runtime Environment 6
 Java version out of Date!
 Adobe Reader 8 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent```````` 
 Windows Defender MSASCui.exe
 Windows Defender MSASCui.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 2 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 



#4 nasdaq

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Posted 18 December 2013 - 07:59 AM

Run the AdwCleaner tool and remove these.
 

Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536

===

Read this article.
http://forums.adobe.com/thread/1214230

Remove the Adobe Reader 8 Adobe Reader out of Date! and restart the computer normally.

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.
===

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Latest version is Java JRE 7u45 was released on Oct. 15. 2013.

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove the old version(s) of Java using the Add/Remove Programs applet.

Java 7 Update 25
Java SE Runtime Environment 6


Note
Java security update installs Ask Toolbar by default -- a single click in a multi-step installer.
http://www.benedelman.org/images/iac-jan13/ask-iac-011613-small.png
I suggest that your un-check the box "Install the Ask Toolbar" before proceeding.

How is it now?

#5 syn1023

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Posted 23 December 2013 - 04:30 PM

I'm on the java part. I do not understand all the lingo surrounding this, for example "server," etc. I do not understand what version of java i need, whether i need java, or how to get it. I'm just one independent user and i don't have a network and am not affiliated with a company or corporation.



#6 nasdaq

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Posted 24 December 2013 - 09:22 AM


Go to this page.

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

Check your version.

The Latest version is Java JRE 7u45 was released on Oct. 15. 2013.
Follow the instructions and install it.

When finished. Restart the computer normally.

Go to the Add/Remove Programs and delete the old versions is still installed.

They are
Java 7 Update 25
Java SE Runtime Environment 6


If you need help before proceeding please ask.

#7 nasdaq

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Posted 30 December 2013 - 08:02 AM

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===


Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful add-ons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
===

#8 nasdaq

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Posted 05 January 2014 - 08:50 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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