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Computer Hangs and screen flickers.


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#1 hank1972

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Posted 14 December 2013 - 02:04 PM

My buddy asked me to get some data out of a HP DV2500 laptop that runs Vista. He mentioned that the screen was flickering and thought that it could have an prob with vid card or Motherboard. I took the laptop and turned it on and saw that all the lights were on but the screen did not turn on. I hooked it up to an external monitor i have and saw that it was working that way. I as started to save his data I went to device management and saw that the built monitor was not there and listed. To add to that the sound seemed to gone as well. Any time I would plug any new device in USB or went to a new task the screen would flicker and go in to a "Neaagtive Image" and then flicker back to normal. About the same time I while saving data I got a virus warning from Microsoft Essentials.The a laptop was also acting very sluggish, and when I check the CPU meter it was running in the "red" I stopped the data transfer and ran a virus scan. come back with 400 hits. I also went in to his control panel and uninstalled any malicious or malware programs I found. I installed Malwarebytes as wel and ran a scan there too. MB for 17. 

On the restart I noticed that it was still sluggish and the PC did not see the built in monitor yet. So I then restarted in safe Mode. I ran both scans, but the scans did not finish and it would turn off from Safe Mode. When I restarted (normally) the built in monitor and sound came back fine. But the Laptop continued to run sluggishly. I restarted to make sure that it was ok, and then the laptop's built in monitor stopped working again. 

I removed the HD from it and ran it as an external HD on my PC. I scanned it over night with Avast and MB. MB found 7 issues Avast 4. I quarantined and removed them. Then I return the HD bacl to the laptop, back to the same results as before. I then tried to run Combofix to see if it would help and get the log files to post up for help. But when it runs normally  it hangs for ever. I tried to run Combofix in Safe Mode and during the 48th test it shut off. When i tried to restart the laptop after that the main monitor turned on but as it was about to start windows the Laptop turned off again. I turned it on 1 more time and it turned on with the built in monitor working as well. It is running slow. I am running another scan on it, but not sure if it will help..... WHAT DO I DO NOW?!?!?!?!?

Please help



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Posted 19 December 2013 - 02:05 PM

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Posted 24 December 2013 - 02:10 PM

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