I'm trying to help a friend whose laptop is having major issues. It is an Acer Aspire 5050-5430 with Vista Home Premium.
Anytime I try to run something that requires admin rights, the program hangs and never opens. When I try to open the control panel, I'm met with a blank white window. When trying to open the task manager, its icon appears in the taskbar but I can't access it. When I try to shutdown, I sometimes get an error that says too many 16 bit programs are running. Also, it hangs at "logging off" until I have to do a hard shutdown. Finally, when I try to enter safe mode, I only get a black screen with a cursor and can't see any icons or the taskbar.
Any help or advice would be greatly appreciated.