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I need help "Cleaning" my windows installation (Apps crashing)


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6 replies to this topic

#1 mhsquire

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Posted 13 December 2013 - 10:45 PM

I am experiencing a large number of application crashes and conflicts. For instance Eclipse IDE is crashing and refusing to cooperate. Also many of my game applications are crashing. I have 4 gigs of memory but the system is hogging it. When this first started happening I bought Avast! anti-virus thinking that it was a virus. Now unless I turn Avast off I can't access webpages. As a last ditch effort I downloaded a windows 7 dvd and reinstalled windows trying to repair any damaged files. Tonight I called Avast tech support and they wanted to charge me $190 to have an expert clear all the junk files out. He has some voodoo that was cool revealing various caches and logs of all the applications that were failing. This was his proof that an expert was needed. Unfortunately I don't have any money to spend so a friend of mine recommended this site.

 

The Tech Support guy also said that my windows security updates were a problem. It seems like there is a lot of conflicts that need to be sorted. I would like to figure out how to do this.

 

Now what? I would particularly be interested in the voodoo which seemed to involve Performance monitor and opening log files. How do I do that?


Edited by mhsquire, 13 December 2013 - 10:57 PM.


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#2 klj.disqus

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Posted 14 December 2013 - 01:40 AM

I'm pretty sure that pchealthboost.com does that for wayyyyy less than $190! And while you're at it, uninstall Avast and any other malware/antivirus programs you have installed and try to find one single program that does everything so that you don't have the old McAfee vs Norton conflicts of the late 90s. hehe. Hope I was able to help you, even a little bit! But, do try pchealthboost. They worked miracles on my computer. Cleaned up all the redundancies and errors. :D



#3 hamluis

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Posted 14 December 2013 - 01:46 PM

Well...I'd try some free (takes time, not money) solutions to find out what is up....unless you just don't care to.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#4 mhsquire

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Posted 15 December 2013 - 11:21 AM

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Owner (ATTENTION: The logged in user is not administrator) on 15-12-2013 at 09:05:55
Running from "C:\Users\Owner\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/15/2013 08:54:28 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine returned E_INVALIDARG.
Routine details GetSnapshot({00000000-0000-0000-0000-000000000000},000000000044A910).
 
 
Operation:
   Get Shadow Copy Properties
 
Context:
   Execution Context: Coordinator
 
Error: (12/15/2013 08:54:28 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume \\?\Volume{6d9c18c6-5902-11e3-8f31-806e6f6e6963}\.
The volume index in the shadow copy set is 0. Error details: Open[0x00000000, The operation completed successfully.
], Flush[0x00000000, The operation completed successfully.
], Release[0x80042314, The shadow copy provider timed out while holding writes to the volume being shadow copied. This is probably due to excessive activity on the volume by an application or a system service. Try again later when activity on the volume is reduced.
], OnRun[0x00000000, The operation completed successfully.
].
 
 
Operation:
   Executing Asynchronous Operation
 
Context:
   Current State: DoSnapshotSet
 
Error: (12/15/2013 08:54:28 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The shadow copy could not be committed - operation timed out.
Error context: DeviceIoControl(\\?\Volume{6d9c18c6-5902-11e3-8f31-806e6f6e6963} - 0000000000000104,0x0053c010,0000000000440460,0,00000000004522F0,4096,[0]).
 
 
Operation:
   Committing shadow copies
 
Context:
   Execution Context: System Provider
 
Error: (12/15/2013 07:42:39 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine returned E_INVALIDARG.
Routine details GetSnapshot({00000000-0000-0000-0000-000000000000},000000000044AC10).
 
 
Operation:
   Get Shadow Copy Properties
 
Context:
   Execution Context: Coordinator
 
Error: (12/15/2013 07:42:39 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine returned E_INVALIDARG.
Routine details GetSnapshot({00000000-0000-0000-0000-000000000000},000000000044AC10).
 
 
Operation:
   Get Shadow Copy Properties
 
Context:
   Execution Context: Coordinator
 
Error: (12/15/2013 07:42:28 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine returned E_INVALIDARG.
Routine details GetSnapshot({00000000-0000-0000-0000-000000000000},000000000044AC10).
 
 
Operation:
   Get Shadow Copy Properties
 
Context:
   Execution Context: Coordinator
 
Error: (12/15/2013 07:42:28 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine returned E_INVALIDARG.
Routine details GetSnapshot({00000000-0000-0000-0000-000000000000},000000000044AC10).
 
 
Operation:
   Get Shadow Copy Properties
 
Context:
   Execution Context: Coordinator
 
Error: (12/14/2013 10:47:57 PM) (Source: Application Error) (User: )
Description: Faulting application name: RealMYST.exe, version: 0.0.0.0, time stamp: 0x3a197e23
Faulting module name: RealMYST.exe, version: 0.0.0.0, time stamp: 0x3a197e23
Exception code: 0xc0000005
Fault offset: 0x0014e0e6
Faulting process id: 0x23d0
Faulting application start time: 0xRealMYST.exe0
Faulting application path: RealMYST.exe1
Faulting module path: RealMYST.exe2
Report Id: RealMYST.exe3
 
Error: (12/14/2013 10:21:44 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine returned E_INVALIDARG.
Routine details GetSnapshot({00000000-0000-0000-0000-000000000000},000000000037B910).
 
 
Operation:
   Get Shadow Copy Properties
 
Context:
   Execution Context: Coordinator
 
Error: (12/14/2013 10:21:44 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume \\?\Volume{6d9c18c6-5902-11e3-8f31-806e6f6e6963}\.
The volume index in the shadow copy set is 0. Error details: Open[0x00000000, The operation completed successfully.
], Flush[0x00000000, The operation completed successfully.
], Release[0x80042314, The shadow copy provider timed out while holding writes to the volume being shadow copied. This is probably due to excessive activity on the volume by an application or a system service. Try again later when activity on the volume is reduced.
], OnRun[0x00000000, The operation completed successfully.
].
 
 
Operation:
   Executing Asynchronous Operation
 
Context:
   Current State: DoSnapshotSet
 
 
System errors:
=============
Error: (12/15/2013 08:54:38 AM) (Source: volsnap) (User: )
Description: The flush and hold writes operation on volume C: timed out while waiting for a release writes command.
 
Error: (12/14/2013 10:21:54 PM) (Source: volsnap) (User: )
Description: The flush and hold writes operation on volume C: timed out while waiting for a release writes command.
 
Error: (12/14/2013 10:08:05 PM) (Source: volsnap) (User: )
Description: The flush and hold writes operation on volume C: timed out while waiting for a release writes command.
 
Error: (12/14/2013 09:14:06 PM) (Source: volsnap) (User: )
Description: The flush and hold writes operation on volume C: timed out while waiting for a release writes command.
 
Error: (12/14/2013 06:28:07 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.
 
Error: (12/14/2013 06:28:06 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.
 
Error: (12/14/2013 06:28:06 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.
 
Error: (12/14/2013 06:28:06 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.
 
Error: (12/14/2013 06:28:06 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.
 
Error: (12/14/2013 06:28:05 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.
 
 
Microsoft Office Sessions:
=========================
Error: (12/15/2013 08:54:28 AM) (Source: VSS)(User: )
Description: {b5946137-7b9f-4925-af80-51abd60b20d5}GetSnapshot({00000000-0000-0000-0000-000000000000},000000000044A910)
 
Operation:
   Get Shadow Copy Properties
 
Context:
   Execution Context: Coordinator
 
Error: (12/15/2013 08:54:28 AM) (Source: VSS)(User: )
Description: \\?\Volume{6d9c18c6-5902-11e3-8f31-806e6f6e6963}\00x00000000, The operation completed successfully.
0x00000000, The operation completed successfully.
0x80042314, The shadow copy provider timed out while holding writes to the volume being shadow copied. This is probably due to excessive activity on the volume by an application or a system service. Try again later when activity on the volume is reduced.
0x00000000, The operation completed successfully.
 
 
Operation:
   Executing Asynchronous Operation
 
Context:
   Current State: DoSnapshotSet
 
Error: (12/15/2013 08:54:28 AM) (Source: VSS)(User: )
Description: DeviceIoControl(\\?\Volume{6d9c18c6-5902-11e3-8f31-806e6f6e6963} - 0000000000000104,0x0053c010,0000000000440460,0,00000000004522F0,4096,[0])
 
Operation:
   Committing shadow copies
 
Context:
   Execution Context: System Provider
 
Error: (12/15/2013 07:42:39 AM) (Source: VSS)(User: )
Description: {b5946137-7b9f-4925-af80-51abd60b20d5}GetSnapshot({00000000-0000-0000-0000-000000000000},000000000044AC10)
 
Operation:
   Get Shadow Copy Properties
 
Context:
   Execution Context: Coordinator
 
Error: (12/15/2013 07:42:39 AM) (Source: VSS)(User: )
Description: {b5946137-7b9f-4925-af80-51abd60b20d5}GetSnapshot({00000000-0000-0000-0000-000000000000},000000000044AC10)
 
Operation:
   Get Shadow Copy Properties
 
Context:
   Execution Context: Coordinator
 
Error: (12/15/2013 07:42:28 AM) (Source: VSS)(User: )
Description: {b5946137-7b9f-4925-af80-51abd60b20d5}GetSnapshot({00000000-0000-0000-0000-000000000000},000000000044AC10)
 
Operation:
   Get Shadow Copy Properties
 
Context:
   Execution Context: Coordinator
 
Error: (12/15/2013 07:42:28 AM) (Source: VSS)(User: )
Description: {b5946137-7b9f-4925-af80-51abd60b20d5}GetSnapshot({00000000-0000-0000-0000-000000000000},000000000044AC10)
 
Operation:
   Get Shadow Copy Properties
 
Context:
   Execution Context: Coordinator
 
Error: (12/14/2013 10:47:57 PM) (Source: Application Error)(User: )
Description: RealMYST.exe0.0.0.03a197e23RealMYST.exe0.0.0.03a197e23c00000050014e0e623d001cef958c267c116C:\Program Files (x86)\GOG.com\realMyst\RealMYST.exeC:\Program Files (x86)\GOG.com\realMyst\RealMYST.exe72ce52eb-654c-11e3-81cc-88532e445137
 
Error: (12/14/2013 10:21:44 PM) (Source: VSS)(User: )
Description: {b5946137-7b9f-4925-af80-51abd60b20d5}GetSnapshot({00000000-0000-0000-0000-000000000000},000000000037B910)
 
Operation:
   Get Shadow Copy Properties
 
Context:
   Execution Context: Coordinator
 
Error: (12/14/2013 10:21:44 PM) (Source: VSS)(User: )
Description: \\?\Volume{6d9c18c6-5902-11e3-8f31-806e6f6e6963}\00x00000000, The operation completed successfully.
0x00000000, The operation completed successfully.
0x80042314, The shadow copy provider timed out while holding writes to the volume being shadow copied. This is probably due to excessive activity on the volume by an application or a system service. Try again later when activity on the volume is reduced.
0x00000000, The operation completed successfully.
 
 
Operation:
   Executing Asynchronous Operation
 
Context:
   Current State: DoSnapshotSet
 
 
=========================== Installed Programs ============================
 
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe AIR (Version: 3.9.0.1380)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Adobe Shockwave Player 12.0 (Version: 12.0.7.148)
Anki
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
Auslogics Duplicate File Finder (Version: 3.2.1.0)
avast! Premier (Version: 9.0.2008)
BleachBit
Blend for Visual Studio Add-in for Adobe FXG Import (Version: 1.0.40218.0)
Blend for Visual Studio SDK for .NET 4.5 (Version: 3.0.40218.0)
Blend for Visual Studio SDK for Silverlight 5 (Version: 3.0.40218.0)
Bonjour (Version: 3.0.0.10)
Brother MFL-Pro Suite MFC-8860DN (Version: 1.0.0.0)
CCleaner (Version: 4.08)
CrashPlan (Version: 3.5.3)
Dropbox (Version: 2.4.8)
Duplicate File Finder (Version: 5.3)
Entity Framework Designer for Visual Studio 2012 - enu (Version: 11.1.30729.00)
ETDWare PS/2-X64 10.7.17.5_WHQL (Version: 10.7.17.5)
GitHub (Version: 1.2.3.0)
Google Chrome (Version: 65.156.32827)
Google Drive (Version: 1.13.5782.599)
Google Earth (Version: 7.1.2.2041)
Google Talk Plugin (Version: 4.9.1.16010)
Google Update Helper (Version: 1.3.22.3)
IDrive Version - 6.0 (Version: 6.0)
Inkscape 0.48.4 (Version: 0.48.4)
Intel PROSet Wireless
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 9.17.10.3347)
Intel® PROSet/Wireless for Bluetooth® 3.0 + High Speed (Version: 15.0.0.0059)
Intel® Rapid Storage Technology (Version: 10.1.5.1001)
Intel® PROSet/Wireless WiFi Software (Version: 15.00.0000.0642)
iTunes (Version: 11.1.3.8)
Java 7 Update 45 (64-bit) (Version: 7.0.450)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
Java SE Development Kit 7 Update 45 (64-bit) (Version: 1.7.0.450)
Java SE Development Kit 7 Update 45 (Version: 1.7.0.450)
Java™ 6 Update 45 (64-bit) (Version: 6.0.450)
KeePass Password Safe 2.24 (Version: 2.24)
Malwarebytes Anti-Exploit version 0.09.4.2000 (Version: 0.09.4.2000)
MediaMonkey 4.0 (Version: 4.0)
Microsoft .NET Framework 4 Multi-Targeting Pack (Version: 4.0.30319)
Microsoft .NET Framework 4.5 Multi-Targeting Pack (Version: 4.5.50709)
Microsoft .NET Framework 4.5 SDK (Version: 4.5.50709)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Expression Blend SDK for .NET 4 (Version: 2.0.20525.0)
Microsoft Expression Blend SDK for Silverlight 4 (Version: 2.0.20525.0)
Microsoft Help Viewer 2.0 (Version: 2.0.50727)
Microsoft NuGet - Visual Studio Express 2012 for Windows Desktop (Version: 2.6.40627.9000)
Microsoft Portable Library Multi-Targeting Pack (Version: 11.0.60418.17931)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2012 Command Line Utilities  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Data-Tier App Framework  (Version: 11.0.2316.0)
Microsoft SQL Server 2012 Express LocalDB  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Management Objects  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Management Objects  (x64) (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Native Client  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Transact-SQL Compiler Service  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 T-SQL Language Service  (Version: 11.0.2100.60)
Microsoft SQL Server Compact 4.0 SP1 x64 ENU (Version: 4.0.8876.1)
Microsoft SQL Server Data Tools - enu (11.1.20828.01) (Version: 11.1.20828.01)
Microsoft SQL Server Data Tools Build Utilities - enu (11.1.20828.01) (Version: 11.1.20828.01)
Microsoft System CLR Types for SQL Server 2012 (Version: 11.0.2100.60)
Microsoft System CLR Types for SQL Server 2012 (x64) (Version: 11.0.2100.60)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 32bit Compilers - ENU Resources (Version: 11.0.61030)
Microsoft Visual C++ 2012 Core Libraries (Version: 11.0.51106)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030)
Microsoft Visual C++ 2012 x64 Debug Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (Version: 11.0.61030)
Microsoft Visual C++ 2012 x86 Debug Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (Version: 11.0.61030)
Microsoft Visual C++ 2012 x86-x64 Compilers (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86-x64 Compilers (Version: 11.0.61030)
Microsoft Visual Studio 2012 Express Prerequisites x64 - ENU (Version: 11.0.50727)
Microsoft Visual Studio 2012 Preparation (Version: 11.0.50727)
Microsoft Visual Studio 2012 Shell (Minimum) (Version: 11.0.50727)
Microsoft Visual Studio 2012 Shell (Minimum) Interop Assemblies (Version: 11.0.50727)
Microsoft Visual Studio 2012 Shell (Minimum) Resources (Version: 11.0.50727)
Microsoft Visual Studio 2012 Tools for SQL Server Compact 4.0 SP1 ENU (Version: 4.0.8876.1)
Microsoft Visual Studio Express 2012 for Windows Desktop - ENU (Version: 11.0.50727)
Microsoft Visual Studio Express 2012 for Windows Desktop - ENU (Version: 11.0.50727.42)
Microsoft Visual Studio Express 2012 for Windows Desktop (Version: 11.0.50727)
Microsoft Visual Studio Team Foundation Server 2012 Object Model (Version: 11.0.61030)
Microsoft Visual Studio Team Foundation Server 2012 Object Model Language Pack - ENU (Version: 11.0.61030)
Microsoft Visual Studio Team Foundation Server 2012 Team Explorer (Version: 11.0.50727)
Microsoft Visual Studio Team Foundation Server 2012 Team Explorer Language Pack - ENU (Version: 11.0.50727)
Microsoft Visual Studio Ultimate 2012 XAML UI Designer Core (Version: 11.0.50727)
Microsoft Visual Studio Ultimate 2012 XAML UI Designer enu Resources (Version: 11.0.50727)
Mozilla Firefox 25.0.1 (x86 en-US) (Version: 25.0.1)
Mozilla Maintenance Service (Version: 25.0.1)
OpenOffice 4.0.1 (Version: 4.01.9714)
Path of Exile
PDFlite 0.11.0.0 (Version: 0.11.0.0)
Picasa 3 (Version: 3.9)
Prerequisites for SSDT  (Version: 11.0.2100.60)
PuTTY version 0.63 (Version: 0.63)
Python 2.7.6 (Version: 2.7.6150)
Readerware 3 (Version: 3.35)
realMyst
Realtek Ethernet Controller Driver (Version: 7.44.421.2011)
Realtek High Definition Audio Driver (Version: 6.0.1.6413)
RedMon - Redirection Port Monitor
Secunia PSI (3.0.0.9015) (Version: 3.0.0.9015)
Skype™ 6.11 (Version: 6.11.102)
Spotify (Version: 0.9.6.72.ge389c074)
Steam (Version: 1.0.0.0)
swMSM (Version: 12.0.0.1)
TogglDesktop (Version: 6.30.0)
TortoiseSVN 1.8.4.24972 (64 bit) (Version: 1.8.24972)
TrueCrypt (Version: 7.1a)
Update for  (KB2504637) (Version: 1)
Visual Studio 2012 Update 4 (KB2707250) (Version: 11.0.61030)
VLC media player 2.1.1 (Version: 2.1.1)
WikidPad 2.1_01
Windows Software Development Kit (Version: 8.59.25584)
Windows Software Development Kit DirectX x64 Remote (Version: 8.59.25584)
Windows Software Development Kit DirectX x86 Remote (Version: 8.59.25584)
Windows Software Development Kit for Windows Store Apps (Version: 8.59.25584)
Windows Software Development Kit for Windows Store Apps DirectX x64 Remote (Version: 8.59.25584)
Windows Software Development Kit for Windows Store Apps DirectX x86 Remote (Version: 8.59.25584)
Windows XP Targeting with C++ (Version: 11.0.51106)
WinMerge 2.14.0 (Version: 2.14.0)
WinRAR 5.00 (64-bit) (Version: 5.00.0)
WinSCP 5.1.7 (Version: 5.1.7)
Yet Another Duplicate File Remover 1.0.0
 
========================= Memory info: ===================================
 
Percentage of memory in use: 72%
Total physical RAM: 4009.55 MB
Available physical RAM: 1102.06 MB
Total Pagefile: 8017.27 MB
Available Pagefile: 3803.52 MB
Total Virtual: 4095.88 MB
Available Virtual: 3966.14 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:231 GB) (Free:57.93 GB) NTFS
2 Drive d: () (Fixed) (Total:343.76 GB) (Free:256.29 GB) NTFS
3 Drive e: (MHS PW & Journal) (CDROM) (Total:4.38 GB) (Free:2.66 GB) UDF
 
========================= Users: ========================================
 
User accounts for \\OWNER-PC
 
Administrator            Guest                    Owner                    
SuperUser                
 
 
**** End of log ****
 
 
Speccy link:
 
Thanks


#5 hamluis

hamluis

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Posted 15 December 2013 - 04:18 PM

Well...I don't see a clear path anywhere.

 

You have errors that relate to servers...you have problems with VSS...the data on your hard drive doesn't indicate a problem...honestly, my guess would be that you either have an illegal O/S or you are infected and I am not intelligent enough to even have any faith in those guesses.

 

Since Avast seemed to have an idea that ehy could assist you...I guess I'd lean toward malware, but that's a slight lean.

 

If this was my system, I'd do a clean install and start troubleshooting issues with the install of Windows because I have no idea after looking at the data submitted.

 

Maybe others here have some insgihts...I'd wait to see what develops.

 

Louis



#6 AngryRaisin

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Posted 15 December 2013 - 06:48 PM

I do not recommend a reinstall of windows over the top of an existing bad windows install (I am assuming that is what you tried)... I would liken it to painting a car that has a transmission problem.

You would be much better off backing up docs/pictures/files and erasing the existing install and starting fresh.

At this point your volume shadows services (System Restore) is very upset and is hogging the hard drive so nothing else can write to it.. You could turn off system restore to try and resolve this but that WILL cause other problems; like should someone else try and help you they will have no restore points.


Edited by AngryRaisin, 15 December 2013 - 06:50 PM.


#7 mhsquire

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Posted 15 December 2013 - 07:16 PM

Update: I reinstalled Avast! and it seems to have fixed the browser problem. Actually it just came back.

 

@AngryRaisin: That's what I am afraid of. I am certainly capable of that and next time I will be sure to fully wipe the drive.

 

System restore is turned off. I did this because I use a file backup service and I was trying to keep it from using all of my computing power.

 

Anyone have any good programs or techniques using the windows admin tools to find bad configurations. I would be interested in learning.


Edited by mhsquire, 16 December 2013 - 05:31 PM.





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