We just bought this new laptop less than a week ago and we've been having issues with internet connectivity ever since. The internet will randomly slow down even when the connection is shown to be full or almost full. When we have these spells it can take 45-90 seconds for a very simple webpage to load. These spells generally last from 2 minutes to an hour or so, although we had a problem for most of the day yesterday. We have Webroot antivirus, so I don't think it's a virus. We assumed it was our internet and contacted the provider who came out and replaced the router. We're still having problems with occational very slow page loading. We have Windows 8 and the computer is a Dell Inspiron 15 3521. We generally prefer Firefox. I went to the Dell website to see if any drivers needed updating, but it's not showing anything relevent. Any ideas would be very much appreciated!