Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Help! Computer keeps black screening & restarting


  • Please log in to reply
3 replies to this topic

#1 Tunnix

Tunnix

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:03:08 PM

Posted 13 December 2013 - 07:11 AM

Hey Guys,

I recently formatted and re-installed widows 7 Ultimate on to my desktop PC that I've had for two years now. The spec is as follows:

 

 

Xenon AMD Piledriver FX-4 4300 3.80GHz DDR3 Bundle - Quad Core

£135.00 1 £135.00 OcUK GeForce GTX 460 1024MB GDDR5 PCI-Express Graphics Card £79.99 1 £79.99 Seagate Barracuda 7200.12 500GB SATA 6Gb/s 16MB Cache - OEM (ST500DM002) HDD £52.49 1 £52.49 Cooler Master GX 450W '80 Plus Bronze' Power Supply £22.49 1 £22.49 Xigmatek Asgard Midi Tower Case - Black £20.82 1 £20.82 OcUK 22x DVD±RW SATA ReWriter (Black) - OEM £13.32 1 £13.32 OcUK USB Keyboard - Black £4.16 1 £4.16 Antec Tri-Cool 3-Speed 120mm Fan - Black

 

(As copied from my Overclockers order sheet!)

Before restoring, I took off the CPU fan ro remove dust, and also the GFX card to remove dust before putting both back in. (I didn't re-apply any thermal paste!? - Not sure how essential this is)

After re-installing, the computer seems to randomly restart. The computer will freeze for about 5 seconds before the screen goes black. It then beeps and restarts. Uopn restart it tells me windows has recoverd from an error and the following is the error report it gives:

 

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    2057

Additional information about the problem:
  BCCode:    124
  BCP1:    0000000000000000
  BCP2:    FFFFFA8004F354F8
  BCP3:    0000000000000000
  BCP4:    0000000000000000
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    256_1

Files that help describe the problem:
  C:\Windows\Minidump\121313-46363-01.dmp
  C:\Users\Main\AppData\Local\Temp\WER-58281-0.sysdata.xml

Read our privacy statement online:
 
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

The problem tents to happen when I'm doing something a little more demanding (movie editing / photoshop) but if I leave it on over night, I'll usually wake up to it displaying the 'Windows has recovered from an unexpected error" message.

Any help / advice would be greatly appreciated.


Thanks!



BC AdBot (Login to Remove)

 


#2 Roodo

Roodo

  • Members
  • 760 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:08 AM

Posted 13 December 2013 - 12:50 PM

Error code 124 is hardware related. Are there beeps? Try reseating the memory and everything again.
Could be overheating go get some thermal paste making sure that heatsink is firmly attached.

#3 Tunnix

Tunnix
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:03:08 PM

Posted 17 December 2013 - 08:18 AM

There's just a single beep which I think is what it usually does on restart. When you say reseating, do you literally just mean taking out and putting in again? Would you recommend reseating RAM etc too, even though I didn't remove it when cleaning the case out?

I'll get some thermal paste on there today. If it was shutting down due to overheating, would it restart as it's currently doing or would it actually shut down?

Thanks again,



#4 Roodo

Roodo

  • Members
  • 760 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:08 AM

Posted 17 December 2013 - 10:13 AM

Yes I would make sure all cards are seated firmly with good contact. Make sure all cables

are in properly. You might try pulling the video card and using the on board.


Edited by Roodo, 17 December 2013 - 10:13 AM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users