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MS Office Word has stopped working - USB drive


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#1 sray562004

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Posted 12 December 2013 - 09:32 PM

I am using MS Office 2007. When I save a document to the laptop hard drive, I don't have a problem. If I try to save it to a USB drive using a Save As, I get the error message, "Microsoft Office Word has stopped working". Then the program shuts down. I have tried using the diagnostics that is packaged with Office but it comes back without any errors. I am up to date with Office updates. Other laptops running the same program don't have any issues. Are there any recommendations for me to try?



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#2 wing987

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Posted 10 January 2014 - 01:19 PM

Is the USB drive under a different format?  Simply put, does the OS look for NTFS and find EX4 or something of that nature?  Remember, MAC, Linux, and Windows all use different formats. In fact Linux uses more than one in itself.


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