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Infected with ZeroAccess Rootkit


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8 replies to this topic

#1 cdavis82

cdavis82

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Posted 12 December 2013 - 07:56 PM

I have been battling the ZeroAccess rootkit with some luck, but it still won't clear completely.  I have pasted DDS and attached attach.txt per instructions.  I have also pasted combofix.txt after DDS per instructions as well.

 

Thanks,

Casey

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by caseydavis at 14:11:04 on 2013-12-12
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1918.1097 [GMT -7:00]
.
.
============== Running Processes ================
.
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\COMODO\CesmAgent\tvnserver.exe
C:\Program Files\Norton Utilities 15\Tools\Disk Doctor\DiskDoctorSrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\WINDOWS\system32\NMSAccessU.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
C:\Program Files\Norton Utilities 15\Tools\SpeedDisk\SpeedDiskSrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\COMODO\CesmAgent\AgnService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Norton Utilities 15\Tools\Disk Doctor\DiskDoctorSrvProxy.exe
C:\Program Files\Norton Utilities 15\Tools\SpeedDisk\SpeedDiskSrvProxy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Roxio\Easy Media Creator 8\Drag to Disc\DrgToDsc.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Acronis\TrueImageEchoWorkstation\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageEchoWorkstation\TimounterMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\CPSHelpRunner.exe
c:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchFilterHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\svchost.exe -k netsvcs
.
============== Pseudo HJT Report ===============
.
uStart Page = file://monster/users/CaseyDavis/My%20Documents/bookmark%202012-10-04.htm
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=93&bd=all&pf=cmdt
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [amd_dc_opt] c:\program files\amd\dual-core optimizer\amd_dc_opt.exe
mRun: [PDF Complete] c:\program files\pdf complete\pdfsty.exe
mRun: [SetRefresh] c:\program files\compaq\setrefresh\SetRefresh.exe
mRun: [Synchronization Manager] c:\windows\system32\mobsync.exe /logon
mRun: [RoxioDragToDisc] "c:\program files\roxio\easy media creator 8\drag to disc\DrgToDsc.exe"
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\sharedcom8\RoxWatchTray.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [TrueImageMonitor.exe] c:\program files\acronis\trueimageechoworkstation\TrueImageMonitor.exe
mRun: [AcronisTimounterMonitor] c:\program files\acronis\trueimageechoworkstation\TimounterMonitor.exe
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [ISUSScheduler] "c:\progra~1\common~1\instal~1\update~1\issch.exe" -start
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\spectr~1.lnk - c:\program files\telescan\spectrum\agent\Agent.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: DisablePersonalDirChange = dword:1
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoWelcomeScreen = dword:1
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: SoftwareSASGeneration = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: mswsock.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} - hxxp://monster/connectcomputer/nshelp.dll
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com//activex/ractrl.cab?lmi=1058
TCP: NameServer = 192.168.0.201
TCP: Interfaces\{7C03F7A5-7B69-416F-8514-A417F22BD27F} : DHCPNameServer = 192.168.0.201
Notify: LMIinit - LMIinit.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Authentication Packages =  msv1_0 relog_ap
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\31.0.1650.63\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R2 CesmAgentService;COMODO ESM Agent;c:\program files\comodo\cesmagent\AgnService.exe [2013-9-16 126696]
R2 CesmVncServer;COMODO ESM VNC Server;c:\program files\comodo\cesmagent\tvnserver.exe [2013-8-19 1224568]
R2 DiskDoctorService;Norton Disk Doctor Service;c:\program files\norton utilities 15\tools\disk doctor\DiskDoctorSrv.exe [2011-11-17 1029480]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2012-5-11 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2012-4-2 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2012-5-23 47640]
R2 pdfcDispatcher;PDF Document Manager;c:\program files\pdf complete\pdfsvc.exe [2010-3-10 576024]
R2 SpeedDiskService;Norton SpeedDisk Service;c:\program files\norton utilities 15\tools\speeddisk\SpeedDiskSrv.exe [2011-11-17 1037672]
R3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\drivers\dc3d.sys [2013-11-8 45288]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S1 jencatij;jencatij;\??\c:\windows\system32\drivers\jencatij.sys --> c:\windows\system32\drivers\jencatij.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 SymDSMon;SymDSMon;c:\windows\system32\drivers\SymDSMon.sys [2011-11-17 128248]
S3 SYMSpeedDisk;SYMSpeedDisk;c:\windows\system32\drivers\SymSpeedDisk.sys [2011-11-17 108800]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-4-14 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 754856]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
.
=============== Created Last 30 ================
.
2013-12-10 23:02:14    --------    d-----w-    C:\FRST
2013-11-30 00:51:51    --------    d-sha-r-    C:\cmdcons
2013-11-30 00:47:36    98816    ----a-w-    c:\windows\sed.exe
2013-11-30 00:47:36    256000    ----a-w-    c:\windows\PEV.exe
2013-11-30 00:47:36    208896    ----a-w-    c:\windows\MBR.exe
2013-11-30 00:08:37    --------    d-----w-    c:\documents and settings\caseydavis\application data\ElevatedDiagnostics
2013-11-30 00:00:57    --------    d-----w-    c:\program files\Microsoft ATS
2013-11-29 20:26:46    --------    d-----w-    c:\documents and settings\caseydavis\application data\Malwarebytes
2013-11-29 20:26:29    --------    d-----w-    c:\documents and settings\all users\application data\Malwarebytes
2013-11-29 20:26:27    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-11-29 20:26:27    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-11-29 18:51:49    --------    d-----w-    c:\documents and settings\caseydavis\application data\Windows Search
2013-11-27 23:24:29    --------    d-----w-    c:\windows\system32\MRT
2013-11-27 20:45:26    --------    d-----w-    c:\program files\Windows Desktop Search
2013-11-27 20:30:48    3072    ------w-    c:\windows\system32\iacenc.dll
2013-11-27 20:30:48    3072    ------w-    c:\windows\system32\dllcache\iacenc.dll
2013-11-27 20:14:23    15384    ----a-w-    c:\windows\system32\wuapi.dll.mui
2013-11-27 18:39:11    --------    d-----w-    c:\windows\pss
2013-11-27 17:36:35    116224    ----a-w-    c:\windows\system32\dllcache\xrxwiadr.dll
2013-11-27 17:36:32    23040    ----a-w-    c:\windows\system32\dllcache\xrxwbtmp.dll
2013-11-27 17:36:31    18944    ----a-w-    c:\windows\system32\dllcache\xrxscnui.dll
2013-11-27 17:36:29    27648    ----a-w-    c:\windows\system32\dllcache\xrxftplt.exe
2013-11-27 17:36:26    4608    ----a-w-    c:\windows\system32\dllcache\xrxflnch.exe
2013-11-27 17:36:13    99865    ----a-w-    c:\windows\system32\dllcache\xlog.exe
2013-11-27 17:36:10    16970    ----a-w-    c:\windows\system32\dllcache\xem336n5.sys
2013-11-27 17:36:08    8192    ----a-w-    c:\windows\system32\dllcache\wshirda.dll
2013-11-27 17:36:08    19200    ----a-w-    c:\windows\system32\dllcache\wstcodec.sys
2013-11-27 17:34:57    24576    ----a-w-    c:\windows\system32\dllcache\viairda.sys
2013-11-27 17:33:58    47616    ----a-w-    c:\windows\system32\dllcache\umaxcam.dll
2013-11-27 17:32:59    33792    ----a-w-    c:\windows\system32\dllcache\tools.dll
2013-11-27 17:31:57    99328    ----a-w-    c:\windows\system32\dllcache\srusd.dll
2013-11-27 17:30:59    73832    ----a-w-    c:\windows\system32\dllcache\slcoinst.dll
2013-11-27 17:29:59    23936    ----a-w-    c:\windows\system32\dllcache\sccmn50m.sys
2013-11-27 17:28:59    59136    ----a-w-    c:\windows\system32\dllcache\rfcomm.sys
2013-11-27 17:27:59    121344    ----a-w-    c:\windows\system32\dllcache\phvfwext.dll
2013-11-27 17:26:59    25088    ----a-w-    c:\windows\system32\dllcache\ovca.sys
2013-11-27 17:25:59    59104    ----a-w-    c:\windows\system32\dllcache\n9i128v2.dll
2013-11-27 17:24:58    6016    ----a-w-    c:\windows\system32\dllcache\msfsio.sys
2013-11-27 17:23:58    4992    ----a-w-    c:\windows\system32\dllcache\loop.sys
2013-11-27 17:22:59    45632    ----a-w-    c:\windows\system32\dllcache\ip5515.sys
2013-11-27 17:21:59    8192    ----a-w-    c:\windows\system32\dllcache\httpmb51.dll
2013-11-27 17:20:59    83968    ----a-w-    c:\windows\system32\dllcache\hpgt21.dll
2013-11-27 17:19:59    57856    ----a-w-    c:\windows\system32\dllcache\esuimgd.dll
2013-11-27 17:18:59    206976    ----a-w-    c:\windows\system32\dllcache\dot4.sys
2013-11-27 17:17:59    175104    ----a-w-    c:\windows\system32\dllcache\csamsp.dll
2013-11-27 17:16:59    19456    ----a-w-    c:\windows\system32\dllcache\brbidiif.dll
2013-11-27 17:15:58    5632    ----a-w-    c:\windows\system32\dllcache\EXCH_adsiisex.dll
2013-11-27 17:14:56    66048    ----a-w-    c:\windows\system32\dllcache\s3legacy.dll
.
==================== Find3M  ====================
.
2013-12-11 09:13:55    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-12-11 09:13:55    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-10-12 15:56:19    278528    ----a-w-    c:\windows\system32\oakley.dll
2013-10-10 19:35:10    9584    ----a-w-    c:\windows\system32\ractrlkeyhook.dll
2013-10-09 13:12:48    287744    ----a-w-    c:\windows\system32\gdi32.dll
2013-10-07 10:59:21    603136    ----a-w-    c:\windows\system32\crypt32.dll
2013-10-05 01:14:01    7168    ----a-w-    c:\windows\system32\xpsp4res.dll
2013-09-18 16:15:00    65184    ----a-w-    c:\windows\apppatch\MATSShim.DLL
.
============= FINISH: 14:12:34.47 ===============

 

 

 

 

 

 

 

 

 

ComboFix 13-12-01.01 - caseydavis 12/03/2013  15:31:03.2.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1918.1114 [GMT -7:00]
Running from: c:\documents and settings\caseydavis\Desktop\ComboFix.exe
.
.
(((((((((((((((((((((((((   Files Created from 2013-11-03 to 2013-12-03  )))))))))))))))))))))))))))))))
.
.
2013-11-30 00:08 . 2013-11-30 00:08    --------    d-----w-    c:\documents and settings\caseydavis\Application Data\ElevatedDiagnostics
2013-11-30 00:00 . 2013-11-30 00:00    --------    d-----w-    c:\program files\Microsoft ATS
2013-11-29 20:26 . 2013-11-29 20:26    --------    d-----w-    c:\documents and settings\caseydavis\Application Data\Malwarebytes
2013-11-29 20:26 . 2013-11-29 20:26    --------    d-----w-    c:\documents and settings\All Users\Application Data\Malwarebytes
2013-11-29 20:26 . 2013-11-29 20:26    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-11-29 20:26 . 2013-04-04 21:50    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-11-29 19:25 . 2013-11-29 19:25    --------    d-----w-    c:\documents and settings\Administrator\Application Data\Roxio
2013-11-29 19:25 . 2013-11-29 19:25    --------    d-----w-    c:\documents and settings\Administrator\Local Settings\Application Data\LogMeIn
2013-11-29 19:25 . 2013-11-29 19:25    --------    d-----w-    c:\documents and settings\Administrator\Application Data\Apple Computer
2013-11-29 19:24 . 2013-11-29 19:24    --------    d-----w-    c:\documents and settings\Administrator\Local Settings\Application Data\Roxio
2013-11-29 18:51 . 2013-11-29 18:51    --------    d-----w-    c:\documents and settings\caseydavis\Application Data\Windows Search
2013-11-27 23:24 . 2013-11-29 18:24    --------    d-----w-    c:\windows\system32\MRT
2013-11-27 20:46 . 2013-11-27 20:55    --------    d-----w-    c:\documents and settings\LocalService\Local Settings\Application Data\Adobe
2013-11-27 20:45 . 2013-11-30 00:28    --------    d-----w-    c:\program files\Windows Desktop Search
2013-11-27 20:30 . 2012-01-11 19:06    3072    ------w-    c:\windows\system32\iacenc.dll
2013-11-27 20:30 . 2012-01-11 19:06    3072    ------w-    c:\windows\system32\dllcache\iacenc.dll
2013-11-27 20:14 . 2012-06-02 22:19    15384    ----a-w-    c:\windows\system32\wuapi.dll.mui
2013-11-27 17:36 . 2008-04-14 12:42    116224    ----a-w-    c:\windows\system32\dllcache\xrxwiadr.dll
2013-11-27 17:36 . 2001-08-18 05:36    23040    ----a-w-    c:\windows\system32\dllcache\xrxwbtmp.dll
2013-11-27 17:36 . 2008-04-14 12:42    18944    ----a-w-    c:\windows\system32\dllcache\xrxscnui.dll
2013-11-27 17:36 . 2001-08-18 05:37    27648    ----a-w-    c:\windows\system32\dllcache\xrxftplt.exe
2013-11-27 17:36 . 2001-08-18 05:37    4608    ----a-w-    c:\windows\system32\dllcache\xrxflnch.exe
2013-11-27 17:36 . 2001-08-18 05:37    99865    ----a-w-    c:\windows\system32\dllcache\xlog.exe
2013-11-27 17:36 . 2001-08-17 19:11    16970    ----a-w-    c:\windows\system32\dllcache\xem336n5.sys
2013-11-27 17:36 . 2008-04-14 12:42    8192    ----a-w-    c:\windows\system32\dllcache\wshirda.dll
2013-11-27 17:36 . 2008-04-14 07:16    19200    ----a-w-    c:\windows\system32\dllcache\wstcodec.sys
2013-11-27 17:34 . 2001-08-17 20:49    24576    ----a-w-    c:\windows\system32\dllcache\viairda.sys
2013-11-27 17:33 . 2001-08-18 05:36    47616    ----a-w-    c:\windows\system32\dllcache\umaxcam.dll
2013-11-27 17:32 . 2008-04-14 12:00    33792    ----a-w-    c:\windows\system32\dllcache\tools.dll
2013-11-27 17:31 . 2008-04-14 12:00    101376    ----a-w-    c:\windows\system32\dllcache\srusbusd.dll
2013-11-27 17:30 . 2008-04-14 12:42    73832    ----a-w-    c:\windows\system32\dllcache\slcoinst.dll
2013-11-27 17:29 . 2001-08-17 20:51    23936    ----a-w-    c:\windows\system32\dllcache\sccmn50m.sys
2013-11-27 17:28 . 2008-04-14 07:16    59136    ----a-w-    c:\windows\system32\dllcache\rfcomm.sys
2013-11-27 17:27 . 2001-08-18 05:36    121344    ----a-w-    c:\windows\system32\dllcache\phvfwext.dll
2013-11-27 17:26 . 2001-08-17 21:05    25088    ----a-w-    c:\windows\system32\dllcache\ovca.sys
2013-11-27 17:25 . 2001-08-18 05:36    59104    ----a-w-    c:\windows\system32\dllcache\n9i128v2.dll
2013-11-27 17:24 . 2001-08-17 20:48    6016    ----a-w-    c:\windows\system32\dllcache\msfsio.sys
2013-11-27 17:23 . 2008-04-14 12:00    22016    ----a-w-    c:\windows\system32\dllcache\logscrpt.dll
2013-11-27 17:22 . 2001-08-17 19:12    45632    ----a-w-    c:\windows\system32\dllcache\ip5515.sys
2013-11-27 17:21 . 2008-04-14 12:00    8192    ----a-w-    c:\windows\system32\dllcache\httpmb51.dll
2013-11-27 17:20 . 2001-08-18 05:36    83968    ----a-w-    c:\windows\system32\dllcache\hpgt21.dll
2013-11-27 17:19 . 2008-04-14 12:00    57856    ----a-w-    c:\windows\system32\dllcache\esuimgd.dll
2013-11-27 17:18 . 2008-04-14 07:09    206976    ----a-w-    c:\windows\system32\dllcache\dot4.sys
2013-11-27 17:17 . 2001-08-18 05:36    175104    ----a-w-    c:\windows\system32\dllcache\csamsp.dll
2013-11-27 17:16 . 2001-08-18 05:36    19456    ----a-w-    c:\windows\system32\dllcache\brbidiif.dll
2013-11-27 17:15 . 2008-04-14 12:00    49664    ----a-w-    c:\windows\system32\dllcache\adrot.dll
2013-11-27 17:14 . 2001-08-17 21:56    66048    ----a-w-    c:\windows\system32\dllcache\s3legacy.dll
2013-11-08 20:57 . 2008-04-14 12:41    21504    ----a-w-    c:\windows\system32\drivers\hidserv.dll
2013-11-08 20:55 . 2011-08-10 23:39    21784    ----a-w-    c:\windows\system32\drivers\nuidfltr.sys
2013-11-08 20:55 . 2008-11-08 01:55    16928    ------w-    c:\windows\system32\spmsgXP_2k3.dll
2013-11-08 20:55 . 2011-08-10 23:39    45288    ----a-w-    c:\windows\system32\drivers\dc3d.sys
2013-11-08 20:55 . 2011-08-10 23:39    1461992    ----a-w-    c:\windows\system32\WdfCoInstaller01009.dll
2013-11-08 20:55 . 2013-11-08 20:55    --------    d-----w-    c:\program files\Microsoft IntelliType Pro
2013-11-08 01:38 . 2013-11-08 01:38    --------    d-----w-    c:\documents and settings\caseydavis\Application Data\ShopAtHome
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-12 15:56 . 2008-04-14 12:42    278528    ----a-w-    c:\windows\system32\oakley.dll
2013-10-10 19:35 . 2012-04-11 22:59    9584    ----a-w-    c:\windows\system32\ractrlkeyhook.dll
2013-10-09 13:12 . 2008-04-14 12:41    287744    ----a-w-    c:\windows\system32\gdi32.dll
2013-10-08 23:14 . 2012-04-27 16:36    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-10-08 23:14 . 2011-05-24 14:13    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-07 10:59 . 2008-04-14 12:41    603136    ----a-w-    c:\windows\system32\crypt32.dll
2013-10-05 01:14 . 2010-03-11 02:40    7168    ----a-w-    c:\windows\system32\xpsp4res.dll
2013-09-18 16:15 . 2013-11-30 00:00    65184    ----a-w-    c:\windows\apppatch\MATSShim.DLL
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-09-04 8466432]
"nwiz"="nwiz.exe" [2007-09-04 1626112]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-09-04 81920]
"amd_dc_opt"="c:\program files\AMD\Dual-Core Optimizer\amd_dc_opt.exe" [2008-07-22 77824]
"PDF Complete"="c:\program files\PDF Complete\pdfsty.exe" [2008-04-07 318488]
"SetRefresh"="c:\program files\Compaq\SetRefresh\SetRefresh.exe" [2003-11-20 525824]
"Synchronization Manager"="c:\windows\system32\mobsync.exe" [2008-04-14 143360]
"RoxioDragToDisc"="c:\program files\Roxio\Easy Media Creator 8\Drag to Disc\DrgToDsc.exe" [2005-10-21 1687552]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe" [2005-10-21 163840]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2007-02-05 849280]
"TrueImageMonitor.exe"="c:\program files\Acronis\TrueImageEchoWorkstation\TrueImageMonitor.exe" [2008-09-26 1285400]
"AcronisTimounterMonitor"="c:\program files\Acronis\TrueImageEchoWorkstation\TimounterMonitor.exe" [2008-09-26 884696]
"Acronis Scheduler2 Service"="c:\program files\Common Files\Acronis\Schedule2\schedhlp.exe" [2008-09-26 140568]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"LogMeIn GUI"="c:\program files\LogMeIn\x86\LogMeInSystray.exe" [2012-04-02 63048]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-02-18 152392]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]
"itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2011-08-10 1313640]
"ISUSScheduler"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe" [2004-07-27 81920]
.
c:\documents and settings\TammyHall\Start Menu\Programs\Startup\
Agent.lnk - c:\program files\Telescan\Spectrum\Agent\Agent.exe [2010-3-11 2654720]
Spectrum Messenger (Client).lnk - c:\program files\Telescan\Spectrum\Messenger\Client\SM_Client.exe [2012-10-25 7088640]
.
c:\documents and settings\administrator.MEDICALTELECOMM\Start Menu\Programs\Startup\
Agent.lnk - c:\program files\Telescan\Spectrum\Agent\Agent.exe [2010-3-11 2654720]
Spectrum Messenger (Client).lnk - c:\program files\Telescan\Spectrum\Messenger\Client\SM_Client.exe [2012-10-25 7088640]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Spectrum Agent.lnk - c:\program files\Telescan\Spectrum\Agent\Agent.exe [2010-3-11 2654720]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"SoftwareSASGeneration"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoWelcomeScreen"= 1 (0x1)
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"DisablePersonalDirChange"= 1 (0x1)
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
2012-05-11 16:40    87424    ----a-w-    c:\windows\system32\LMIinit.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2004-07-27 23:50    81920    ----a-w-    c:\program files\Common Files\InstallShield\UpdateService\issch.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ShopAtHomeUpdater]
2013-08-20 21:57    179856    ----a-w-    c:\documents and settings\marianhall\Application Data\ShopAtHome\ShopAtHomeHelper\ShopAtHomeUpdater.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ShopAtHomeWatcher]
2013-08-20 21:57    140944    ----a-w-    c:\documents and settings\marianhall\Application Data\ShopAtHome\ShopAtHomeHelper\ShopAtHomeWatcher.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Roxio\\Easy Media Creator 8\\Digital Home\\RoxUpnpServer.exe"=
.
R2 CesmAgentService;COMODO ESM Agent;c:\program files\COMODO\CesmAgent\AgnService.exe [9/16/2013 2:44 PM 126696]
R2 CesmVncServer;COMODO ESM VNC Server;c:\program files\COMODO\CesmAgent\tvnserver.exe [8/19/2013 2:03 AM 1224568]
R2 DiskDoctorService;Norton Disk Doctor Service;c:\program files\Norton Utilities 15\Tools\Disk Doctor\DiskDoctorSrv.exe [11/17/2011 4:10 PM 1029480]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\LogMeIn\x86\LMIGuardianSvc.exe [5/11/2012 9:40 AM 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\LogMeIn\x86\rainfo.sys [4/2/2012 11:17 AM 12856]
R2 pdfcDispatcher;PDF Document Manager;c:\program files\PDF Complete\pdfsvc.exe [3/10/2010 7:11 PM 576024]
R2 SpeedDiskService;Norton SpeedDisk Service;c:\program files\Norton Utilities 15\Tools\SpeedDisk\SpeedDiskSrv.exe [11/17/2011 4:10 PM 1037672]
R3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\drivers\dc3d.sys [11/8/2013 1:55 PM 45288]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys --> c:\windows\system32\DRIVERS\Lbd.sys [?]
S1 jencatij;jencatij;\??\c:\windows\system32\drivers\jencatij.sys --> c:\windows\system32\drivers\jencatij.sys [?]
S3 SymDSMon;SymDSMon;c:\windows\system32\drivers\SymDSMon.sys [11/17/2011 4:10 PM 128248]
S3 SYMSpeedDisk;SYMSpeedDisk;c:\windows\system32\drivers\SymSpeedDisk.sys [11/17/2011 4:10 PM 108800]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12    REG_MULTI_SZ       Pml Driver HPZ12 Net Driver HPZ12
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-11-15 01:48    1210320    ----a-w-    c:\program files\Google\Chrome\Application\31.0.1650.57\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-12-03 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-27 23:14]
.
2013-11-28 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 23:57]
.
2013-12-03 c:\windows\Tasks\At10.job
- c:\program files\HP\HP Officejet Pro 8600\Bin\HPCustPartic.exe [2012-10-17 10:15]
.
2013-12-03 c:\windows\Tasks\At11.job
- c:\program files\HP\HP Officejet Pro 8600\Bin\HPCustPartic.exe [2012-10-17 10:15]
.
2013-12-03 c:\windows\Tasks\At12.job
- c:\program files\HP\HP Officejet Pro 8600\Bin\HPCustPartic.exe [2012-10-17 10:15]
.
2013-12-03 c:\windows\Tasks\At5.job
- c:\program files\HP\HP Officejet 6700\Bin\HPCustPartic.exe [2012-10-17 10:15]
.
2013-12-03 c:\windows\Tasks\At6.job
- c:\program files\HP\HP Officejet 6700\Bin\HPCustPartic.exe [2012-10-17 10:15]
.
2013-12-03 c:\windows\Tasks\At7.job
- c:\program files\HP\HP Officejet 6700\Bin\HPCustPartic.exe [2012-10-17 10:15]
.
2013-12-03 c:\windows\Tasks\At8.job
- c:\program files\HP\HP Officejet 6700\Bin\HPCustPartic.exe [2012-10-17 10:15]
.
2013-12-03 c:\windows\Tasks\At9.job
- c:\program files\HP\HP Officejet Pro 8600\Bin\HPCustPartic.exe [2012-10-17 10:15]
.
2013-12-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-11-12 16:09]
.
2013-12-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-11-12 16:09]
.
2013-11-20 c:\windows\Tasks\Microsoft_Hardware_Launch_IType_exe.job
- c:\program files\Microsoft IntelliType Pro\itype.exe [2011-08-10 23:39]
.
2013-12-03 c:\windows\Tasks\NUSchedule.job
- c:\program files\Norton Utilities 15\nu.exe [2011-11-17 09:23]
.
2013-12-03 c:\windows\Tasks\Spybot - Search & Destroy -  Scheduled Task.job
- c:\program files\Spybot - Search & Destroy\SpybotSD.exe [2010-03-11 22:31]
.
2013-12-03 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2010-03-11 01:38]
.
2013-12-03 c:\windows\Tasks\SyncBackPro CaseyLaptop.job
- c:\program files\2BrightSparks\SyncBackPro\SyncBackPro.exe [2010-03-11 18:06]
.
.
------- Supplementary Scan -------
.
uStart Page = file://monster/users/CaseyDavis/My%20Documents/bookmark%202012-10-04.htm
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=93&bd=all&pf=cmdt
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.0.201
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-12-03 15:38
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\pdfcDispatcher]
"ImagePath"="c:\program files\PDF Complete\pdfsvc.exe /startedbyscm:66B66708-40E2BE4D-pdfcService"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(776)
c:\windows\system32\LMIinit.dll
c:\windows\system32\LMIRfsClientNP.dll
.
- - - - - - - > 'lsass.exe'(832)
c:\windows\system32\relog_ap.dll
.
- - - - - - - > 'explorer.exe'(4876)
c:\windows\system32\WININET.dll
c:\windows\system32\LMIRfsClientNP.dll
c:\windows\system32\msi.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2013-12-03  15:40:49
ComboFix-quarantined-files.txt  2013-12-03 22:40
ComboFix2.txt  2013-11-30 03:09
.
Pre-Run: 128,136,687,616 bytes free
Post-Run: 128,121,286,656 bytes free
.
- - End Of File - - 1859B6F8F96719D798E2DBD438B28320
4975BDBEDA8A3AFB2AEADEFC06CE9E12
 

Attached Files



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#2 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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  • Location:Canada
  • Local time:04:28 PM

Posted 15 December 2013 - 04:20 PM

Please run the following:

Please create a new system restore point before running Malwarebytes Anti-Rootkit if you can.

(MBAR tutorial can be found here: http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-rootkit)

Please download Malwarebytes Anti-Rootkit (MBAR) from here http://www.malwarebytes.org/products/mbar/ and save it to your desktop.
Direct link to the file: http://downloads.malwarebytes.org/file/mbar
•Be sure to print out and follow the instructions provided on that same page.
•Caution: This is a beta version so please be sure to read the disclaimer and back up any important data before using.
•Doubleclick on the MBAR file you downloaded.
•Approve the UAC prompt in Vista and newer operating systems.
•Click OK on the next screen, to allow the package to extract the contents of the file to it's own folder, mbar.
•By default, this will be on your desktop, though you can choose another location if you wish. We advise using the default location for simplicity.
•mbar.exe will launch automatically. On some systems, this may take a few extra seconds. Please be patient and wait for the program to open.
•After reading the Introduction, click 'Next' if you agree.
•On the Update Database screen, click on the 'Update' button.
•Once you see 'Success: Database was successfully updated' click on 'Next'.
•Click the 'Scan' button.
A.With some infections, you may see two messages boxes.
1.'Could not load protection driver'. Click 'OK'.
2.'Could not load DDA driver'. Click 'Yes' to this message, to allow the driver to load after a restart. Allow the computer to restart. Continue with the rest of these instructions.
•If malware is found, press the Cleanup button when the scan completes.

~~~~~~~~~~~~~~~~~~~~~~~
Note: <<<< this is an important step >>>>
fixdamage - repair damaged services

If no detections occurred during the MBAR scan, and/or if the issue with Website Blocking remains, please do this next:
Open the Malwarebytes Anti-Rootkit folder.
Locate fixdamage.exe within the \mbar\Plugins folder and double click on it. In Windows Vista and Windows 7, approve the UAC prompt
fixdamage.exe will open a command window.
You will be asked if you want to continue. Type y if you do.
A reboot request may be made after the fix. Type y in the command prompt, and allow the computer to be rebooted.
Even if a reboot request was not made after running FixDamage.exe please restart the computer.

Once back in Windows, please send the following logs as attachments to your reply. These logs are located in the Malwarebytes Anti-Rootkit folder.

mbar-log-2013-xx-xx(xx-xx-xx).txt (where xx-xx(xx-xx-xx) is the date and time of the scan)
system-log.txt

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 cdavis82

cdavis82
  • Topic Starter

  • Members
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  • Local time:01:28 PM

Posted 18 December 2013 - 03:46 PM

Here are the before and after mbar-loc's and the system-log.

 

Casey

Attached Files



#4 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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  • Gender:Not Telling
  • Location:Canada
  • Local time:04:28 PM

Posted 18 December 2013 - 05:00 PM

looks better,

Please run the following:

Download ComboFix from the following location:
Link

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

CF_RC_notice.png
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
cfRC_screen_2.png
  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

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#5 cdavis82

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Posted 19 December 2013 - 09:36 PM

Here is the combofix.log

 

Thanks,

 

Casey

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#6 CatByte

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Posted 20 December 2013 - 02:46 PM

Please run the following:

Please download Junkware Removal Tool to your desktop.
  • Shutdown your antivirus to avoid any conflicts.
  • Right-mouse click JRT.exe and select Run as administrator
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message

NEXT


Download AdwCleaner from here and save it to your desktop.
  • Run AdwCleaner and select Scan
  • If items are found, please select the Clean button
  • Once done it will ask to reboot, allow the reboot
  • On reboot a log will be produced, please attach the content of the log to your next reply
NEXT
  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT

Go here to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, if it shows a screen that says "Threats found!", then click "List of found threats" button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

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#7 cdavis82

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Posted 23 December 2013 - 03:46 PM

Junkware Removal Tool (JRT) by Thisisu

 

Version: 6.0.8 (11.05.2013:1)

 

OS: Microsoft Windows XP x86

 

Ran by caseydavis on Fri 12/20/2013 at 14:41:43.63

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

 

~~~ Services

 

 

 

 

~~~ Registry Values

 

 

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Start Page

 

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName

 

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL

 

 

 

 

~~~ Registry Keys

 

 

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{004EB151-885B-4A9E-A22D-CA98DD998D75}

 

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\yahoopartnertoolbar

 

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\mywebsearch.thirdpartyinstaller

 

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{4623A8C4-150D-4983-8982-68C01E7D6541}

 

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{E2BC276E-B09F-4C35-A6DC-E5E5C4CAB67A}

 

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{09971cee-01b8-42bc-9d91-456b1faad6be}

 

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{b0441a0e-a49a-4e16-afc1-74ecced1921f}

 

 

 

 

~~~ Files

 

 

 

 

~~~ Folders

 

 

Successfully deleted: [Folder] "C:\Documents and Settings\caseydavis\Local Settings\Application Data\iac"

 

Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\ask"

 

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

Scan was completed on Fri 12/20/2013 at 14:44:41.11

 

End of JRT log

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.12.20.08

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 12.02.00.00
CaseyDavis :: ASSISTANT1 [administrator]

12/20/2013 3:08:57 PM
mbam-log-2013-12-20 (15-08-57).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 391518
Time elapsed: 31 minute(s), 3 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

 

 

 

 

 

Attached Files



#8 CatByte

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Posted 23 December 2013 - 04:05 PM

The ESET detections are either in ComboFix quarantine or old system restore points which will clean up when we uninstall the tools, please do the following:


You can delete the DDS, JRT and MBAR logs and programs from your desktop.


NEXT

Follow these steps to uninstall Combofix
  • Make sure your security programs are totally disabled.
  • Press the WinKey +R to open a run box
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.
Combofix_uninstall_image.jpg


NEXT
  • Double click on adwcleaner.exe to run the tool.
  • Click on Uninstall.
  • Confirm with yes.
If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.
  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.
  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.
  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE
  • AdblockPlus
    • AdblockPlus, Surf the web without annoying ads!
    • Blocks banners, pop-ups and video ads - even on Facebook and YouTube
    • Protects your online privacy
    • Two-click installation, It's free!
    • click the icon that corresponds to your browser and download.
  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    PC Safety and Security--What Do I Need?.
  • Simple and easy ways to keep your computer safe and secure on the Internet
Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#9 CatByte

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Posted 20 January 2014 - 06:41 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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