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It seems AVG 2014 won't remove an infection.

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3 replies to this topic

#1 NoStasis


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Posted 12 December 2013 - 01:31 PM

After running a scan as usual on my machine with AVG 2014 it came up with an infection it lists as a High Priority risk. It reads as follows:
Threat: Trojan horse Downloader.Generic13.AQHU
Object name: C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe (5480)
Severity: High
State: Infected
Identified by: Scan
Date: 12/12/2013, 11:48:40 AM
Action error: The data is invalid
And below that information it lists the previous file along with this one:
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe (5480):C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLI.Component.Runtime.Shared.dll:\memory
It describes the above file as "Embedded element in the archive, email attachment, cookie etc."
When I attempt to remove the infection in just says the result is "Cannot be removed The Data is invalid". I do not appear to have any symptoms that I can perceive as of now so I am wondering if this is just a false positive or an AVG issue? Any help with this would be much appreciated, thank you!

Edited by NoStasis, 12 December 2013 - 01:34 PM.

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#2 Roodo


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Posted 12 December 2013 - 02:51 PM

This isn't a virus and that is the correct directory for it. Its the Catalyst Control Center for your ATI

video card. Try and download the latest driver for you card and see if that goes away.



Could be a false pos.

Edited by Roodo, 12 December 2013 - 02:54 PM.

#3 NoStasis

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Posted 12 December 2013 - 03:42 PM

That appears to have resolved the issue, thank you very much.

#4 quietman7


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Posted 12 December 2013 - 08:47 PM

If you suspect a file was falsely detected (a false positive) or appears suspicious, then you should submit a sample to the vendor so they can investigate and take corrective action if confirmed. Please refer to:Once a file is received, a technician can examine it in more detail and provide a report letting you know the results. You should also contact and advise the program vendor that one of their files is being detected as a threat. In many cases they will work with the anti-virus techs in an attempt to resolve the detection.
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