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combo fix stuck on (preparing log report)


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3 replies to this topic

#1 jluna333

jluna333

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Posted 10 December 2013 - 10:15 PM

I started combo fix in safe mode at 7:20. Scan took about 20 mins and then rebooted in normal mode. Has been on (preparing log report) since reboot. Is this normal? Or will it take longer? Please help. Thank you.

Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

I don't know what virus I have but something is wrong. I need help.
 
Windows explorer keeps crashing or just wont work.


I can not do anthing in normal mode. Everytime I click on any icons on the desktop or start up bar I get a window that says (microsoft windows- The application is not responding. The program may respond again if you wait. Do you want to end this process? Buttons- End Process or Cancel.) Once you hit end process everything dissapears and I have to shut down the computer by the button. Please help. I do so much work on my computer and it has been messes up since yesterday! I think its a virus but I dont know for sure. I need it fixed like yesterday. Thank you for you time!!

Edited by Queen-Evie, 11 December 2013 - 11:32 AM.
merged several posts into this one for clarity


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#2 jluna333

jluna333
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Posted 11 December 2013 - 01:04 AM

.

Attached Files


Edited by jluna333, 11 December 2013 - 08:05 AM.


#3 jluna333

jluna333
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Posted 11 December 2013 - 01:15 AM

Combo plus was still stuck on the "preparing log screen" I shut down computer and did this! Hope this helps figure out whats going on and how I can fix it. Thanks.
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK
Internet Explorer: 10.0.9200.16736  BrowserJavaVersion: 10.45.2
Run by Julia at 9:14:12 on 2013-12-11
.
============== Running Processes ================
.
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.mysearchresults.com/?c=2633&t=01
mWinlogon: Userinit = userinit.exe
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} -
BHO: DefaultTab Browser Helper: {7F6AFBF1-E065-4627-A2FD-810366367D01} - C:\Users\Julia\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabBHO.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\17.2.0.38\AVG Secure Search_toolbar.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Face recognition web login for FastAccess: {DA5BCE70-D057-4D63-943D-5F3927EC59F1} - C:\Program Files (x86)\Sensible Vision\Fast Access\FAIESSO.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: Yontoo: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo\YontooIEClient.dll
TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\17.2.0.38\AVG Secure Search_toolbar.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Akamai NetSession Interface] "C:\Users\Julia\AppData\Local\Akamai\netsession_win.exe"
uRun: [AVG-Secure-Search-Update_JUNE2013_TB] "C:\Program Files (x86)\AVG Secure Search\AVG-Secure-Search-Update_JUNE2013_TB.exe"  /PROMPT /CMPID=JUNE2013_TB
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
mRun: [RemoteControl9] "c:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"
mRun: [PDVD9LanguageShortcut] "c:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe"
mRun: [BDRegion] c:\Program Files (x86)\Cyberlink\Shared Files\brs.exe
mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [NeroLauncher] C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900
mRun: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun: [AgentMonitor] C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe
mRun: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [FAStartup] <no file>
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{06AE4E2F-8433-48E1-B608-CAC92FFBA531} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{06AE4E2F-8433-48E1-B608-CAC92FFBA531}\144545233323 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{06AE4E2F-8433-48E1-B608-CAC92FFBA531}\2375942554538373 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{06AE4E2F-8433-48E1-B608-CAC92FFBA531}\76F6F6464796D65637261627D20534D275962756C6563737 : DHCPNameServer = 172.16.0.1
TCP: Interfaces\{06AE4E2F-8433-48E1-B608-CAC92FFBA531}\A4169747F6E6D27657563747 : DHCPNameServer = 24.116.2.50 24.116.2.34 192.168.33.1
TCP: Interfaces\{06AE4E2F-8433-48E1-B608-CAC92FFBA531}\C457E616 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{7AFB0FFF-0AB2-4D31-8A4C-4923495A7A56} : DHCPNameServer = 192.168.1.254
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\msc\McSnIePl.dll
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\17.2.0\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
Notify: FastAccess - C:\Program Files (x86)\Sensible Vision\Fast Access\FALogNot.dll
AppInit_DLLs=   C:\Windows\SysWOW64\nvinit.dll
SSODL: WebCheck - <orphaned>
LSA: Notification Packages =  scecli FAPassSync
x64-BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} -
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Face recognition web login for FastAccess: {DA5BCE70-D057-4D63-943D-5F3927EC59F1} - C:\Program Files (x86)\Sensible Vision\Fast Access\x64\FAIESSO.dll
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s
x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /MAXX3
x64-Run: [NVHotkey] rundll32.exe C:\Windows\System32\nvHotkey.dll,Start
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [FreeFallProtection] C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe
x64-Run: [BTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
x64-Run: [IntelPAN] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray
x64-Run: [QuickSet] c:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [IntelTBRunOnce] wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs"
x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\mcafee\msc\McSnIePl64.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Julia\AppData\Roaming\Mozilla\Firefox\Profiles\v6ahpzdg.default\
FF - prefs.js: browser.search.selectedEngine - Web Search
FF - prefs.js: keyword.URL - hxxp://websearch.shopathome.com?user_id={837a966f-9c27-4886-9a57-a9f8be88573e}&q=
FF - plugin: c:\PROGRA~2\mcafee\msc\npMcSnFFPl.dll
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Adobe Extension Manager CS6\npAdobeExManDetectX86.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect32.dll
FF - plugin: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect64.dll
FF - plugin: C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\17.2.0\npsitesafety.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll
.
============= SERVICES / DRIVERS ===============
.
R? AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9
R? AERTFilters;Andrea RT Filters Service
R? AMPPAL;Intelr Centrinor Wireless Bluetoothr 3.0 + High Speed Virtual Adapter
R? AMPPALP;Intelr Centrinor Wireless Bluetoothr 3.0 + High Speed Protocol
R? AMPPALR3;Intelr Centrinor Wireless Bluetoothr 3.0 + High Speed Service
R? Bluetooth Device Monitor;Bluetooth Device Monitor
R? Bluetooth Media Service;Bluetooth Media Service
R? Bluetooth OBEX Service;Bluetooth OBEX Service
R? BTHprint;Microsoft Bluetooth Printer Class
R? BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service
R? btmaudio;Intel Bluetooth Audio Service
R? btmaux;Intel Bluetooth Auxiliary Service
R? btmhsf;btmhsf
R? CLKMSVC10_9EC60124;CyberLink Product - 2012/04/25 10:26:02
R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
R? clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64
R? CtClsFlt;Creative Camera Class Upper Filter Driver
R? DefaultTabUpdate;DefaultTabUpdate
R? dmvsc;dmvsc
R? FACAP;facap, FastAccess Video Capture
R? FAService;FAService
R? FlyUsb;FLY Fusion
R? HipShieldK;McAfee Inc. HipShieldK
R? iBtFltCoex;iBtFltCoex
R? intaud_WaveExtensible;Intel WiDi Audio Device
R? IntcDAud;Intel® Display Audio
R? JMCR;JMCR
R? McAWFwk;McAfee Activation Service
R? McComponentHostService;McAfee Security Scan Component Host Service
R? McNaiAnn;McAfee VirusScan Announcer
R? McOobeSv;McAfee OOBE Service
R? McProxy;McAfee Proxy Service
R? McShield;McAfee McShield
R? mfeavfk;McAfee Inc. mfeavfk
R? mferkdet;McAfee Inc. mferkdet
R? MHIKEY10;MHIKEY10
R? motandroidusb;Mot ADB Interface Driver
R? MotoHelper;MotoHelper Service
R? MyWiFiDHCPDNS;Wireless PAN DHCP Server
R? NAUpdate;Nero Update
R? netvsc;netvsc
R? NOBU;Dell DataSafe Online
R? nvkflt;nvkflt
R? NvStUSB;NVIDIA Stereoscopic 3D USB driver
R? qicflt;upper Device Filter Driver
R? RoxMediaDB12OEM;RoxMediaDB12OEM
R? RoxWatch12;Roxio Hard Drive Watcher 12
R? SftService;SoftThinks Agent Service
R? SkypeUpdate;Skype Updater
R? Stereo Service;NVIDIA Stereoscopic 3D Driver Service
R? StorSvc;Storage Service
R? SwitchBoard;Adobe SwitchBoard
R? SynthVid;SynthVid
R? TsUsbFlt;TsUsbFlt
R? TsUsbGD;Remote Desktop Generic USB Device
R? TurboB;Turbo Boost UI Monitor driver
R? TurboBoost;Intel® Turbo Boost Technology Monitor 2.0
R? UNS;Intel® Management and Security Application User Notification Service
R? vToolbarUpdater17.2.0;vToolbarUpdater17.2.0
R? WatAdminSvc;Windows Activation Technologies Service
R? wlcrasvc;Windows Live Mesh remote connections service
S? Acceler;Accelerometer Service
S? avgtp;avgtp
S? cfwids;McAfee Inc. cfwids
S? iwdbus;IWD Bus Enumerator
S? McMPFSvc;McAfee Personal Firewall Service
S? mfefire;McAfee Firewall Core Service
S? mfefirek;McAfee Inc. mfefirek
S? mfehidk;McAfee Inc. mfehidk
S? mfevtp;McAfee Validation Trust Protection Service
S? mfewfpk;McAfee Inc. mfewfpk
S? nusb3hub;Renesas Electronics USB 3.0 Hub Driver
S? nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver
S? nvpciflt;nvpciflt
S? PxHlpa64;PxHlpa64
S? RTL8167;Realtek 8167 NT Driver
S? stdcfltn;Disk Class Filter Driver for Accelerometer
.
=============== Created Last 30 ================
.
2013-12-11 13:51:25    --------    d-----w-    C:\Users\Julia\AppData\Local\ElevatedDiagnostics
2013-12-11 01:15:14    98816    ----a-w-    C:\Windows\sed.exe
2013-12-11 01:15:14    208896    ----a-w-    C:\Windows\MBR.exe
2013-12-11 01:15:09    --------    d-----w-    C:\ComboFix
2013-12-02 01:59:40    --------    d-----w-    C:\Users\Julia\AppData\Local\{44B9B41F-2D2F-41D4-AE4A-D527FD24DD98}
2013-11-26 19:03:08    --------    d-----w-    C:\Windows\FC161371B8B24BA797F782319C76333E.TMP
2013-11-26 19:00:40    --------    d-----w-    C:\Program Files (x86)\LeapFrog
2013-11-26 19:00:39    --------    d-----w-    C:\ProgramData\Leapfrog
2013-11-26 16:23:45    --------    d-sh--w-    C:\Windows\SysWow64\AI_RecycleBin
2013-11-15 21:18:51    99840    ----a-w-    C:\Windows\System32\drivers\usbccgp.sys
2013-11-15 21:18:50    52736    ----a-w-    C:\Windows\System32\drivers\usbehci.sys
2013-11-15 21:18:50    325120    ----a-w-    C:\Windows\System32\drivers\usbport.sys
2013-11-15 21:18:49    30720    ----a-w-    C:\Windows\System32\drivers\usbuhci.sys
2013-11-15 21:18:48    7808    ----a-w-    C:\Windows\System32\drivers\usbd.sys
2013-11-15 21:18:48    343040    ----a-w-    C:\Windows\System32\drivers\usbhub.sys
2013-11-15 21:18:48    25600    ----a-w-    C:\Windows\System32\drivers\usbohci.sys
2013-11-13 20:42:24    1474048    ----a-w-    C:\Windows\System32\crypt32.dll
2013-11-13 20:42:23    1168384    ----a-w-    C:\Windows\SysWow64\crypt32.dll
2013-11-13 20:41:49    497152    ----a-w-    C:\Windows\System32\drivers\afd.sys
2013-11-13 20:41:42    197120    ----a-w-    C:\Windows\System32\credui.dll
2013-11-13 20:41:42    1930752    ----a-w-    C:\Windows\System32\authui.dll
2013-11-13 20:41:42    190464    ----a-w-    C:\Windows\System32\SmartcardCredentialProvider.dll
2013-11-13 20:41:42    1796096    ----a-w-    C:\Windows\SysWow64\authui.dll
2013-11-13 20:41:42    152576    ----a-w-    C:\Windows\SysWow64\SmartcardCredentialProvider.dll
2013-11-13 20:41:41    168960    ----a-w-    C:\Windows\SysWow64\credui.dll
2013-11-13 20:39:55    859648    ----a-w-    C:\Windows\System32\IKEEXT.DLL
2013-11-13 20:39:54    830464    ----a-w-    C:\Windows\System32\nshwfp.dll
2013-11-13 20:39:54    656896    ----a-w-    C:\Windows\SysWow64\nshwfp.dll
2013-11-13 20:39:54    324096    ----a-w-    C:\Windows\System32\FWPUCLNT.DLL
2013-11-13 20:39:54    216576    ----a-w-    C:\Windows\SysWow64\FWPUCLNT.DLL
.
==================== Find3M  ====================
.
2013-11-13 20:21:53    46368    ----a-w-    C:\Windows\System32\drivers\avgtpx64.sys
2013-10-31 19:40:22    24576    ----a-w-    C:\Windows\System32\drivers\FlyUsb.sys
2013-10-20 00:05:56    96168    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-10-12 08:45:20    2241536    ----a-w-    C:\Windows\System32\wininet.dll
2013-10-12 08:43:37    3959808    ----a-w-    C:\Windows\System32\jscript9.dll
2013-10-12 08:43:32    67072    ----a-w-    C:\Windows\System32\iesetup.dll
2013-10-12 08:43:32    136704    ----a-w-    C:\Windows\System32\iesysprep.dll
2013-10-12 07:03:50    1767936    ----a-w-    C:\Windows\SysWow64\wininet.dll
2013-10-12 07:02:33    2877952    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2013-10-12 07:02:29    61440    ----a-w-    C:\Windows\SysWow64\iesetup.dll
2013-10-12 07:02:29    109056    ----a-w-    C:\Windows\SysWow64\iesysprep.dll
2013-10-12 06:35:26    2706432    ----a-w-    C:\Windows\System32\mshtml.tlb
2013-10-12 06:08:58    2706432    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2013-10-12 05:44:38    89600    ----a-w-    C:\Windows\System32\RegisterIEPKEYs.exe
2013-10-12 05:15:39    71680    ----a-w-    C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-10-09 18:50:07    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-09 18:50:07    692616    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-10-09 18:49:44    17813896    ----a-w-    C:\Windows\SysWow64\FlashPlayerInstaller.exe
2013-10-03 02:23:48    404480    ----a-w-    C:\Windows\System32\gdi32.dll
2013-10-03 02:00:44    311808    ----a-w-    C:\Windows\SysWow64\gdi32.dll
2013-09-25 02:26:40    95680    ----a-w-    C:\Windows\System32\drivers\ksecdd.sys
2013-09-25 02:26:40    154560    ----a-w-    C:\Windows\System32\drivers\ksecpkg.sys
2013-09-25 02:23:33    28672    ----a-w-    C:\Windows\System32\sspisrv.dll
2013-09-25 02:23:33    135680    ----a-w-    C:\Windows\System32\sspicli.dll
2013-09-25 02:23:01    28160    ----a-w-    C:\Windows\System32\secur32.dll
2013-09-25 02:22:59    340992    ----a-w-    C:\Windows\System32\schannel.dll
2013-09-25 02:21:50    307200    ----a-w-    C:\Windows\System32\ncrypt.dll
2013-09-25 02:21:07    1447936    ----a-w-    C:\Windows\System32\lsasrv.dll
2013-09-25 01:58:17    96768    ----a-w-    C:\Windows\SysWow64\sspicli.dll
2013-09-25 01:57:26    22016    ----a-w-    C:\Windows\SysWow64\secur32.dll
2013-09-25 01:57:24    247808    ----a-w-    C:\Windows\SysWow64\schannel.dll
2013-09-25 01:56:42    220160    ----a-w-    C:\Windows\SysWow64\ncrypt.dll
2013-09-25 01:03:24    30720    ----a-w-    C:\Windows\System32\lsass.exe
.
============= FINISH:  9:15:28.17 ===============

.
==== Installed Programs ======================
.
AccelerometerP11
Accidental Damage Services Agreement
Adobe AIR
Adobe Community Help
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Media Player
Adobe Photoshop CS5
Adobe Photoshop CS6
Adobe Photoshop Elements 9
Adobe Photoshop.com Inspiration Browser
Adobe Premiere Elements 9
Adobe Reader X (10.1.8) MUI
Advanced Audio FX Engine
Akamai NetSession Interface
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AVG Security Toolbar
Blio
Bonjour
Consumer In-Home Service Agreement
Cozi
CyberLink PowerDVD 9.6
D3DX10
DefaultTab
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Edoc Viewer
Dell Getting Started Guide
Dell MusicStage
Dell PhotoStage
Dell Stage
Dell VideoStage
Dell Webcam Central
DirectX 9 Runtime
eBay
Elements 9 Organizer
Elements STI Installer
Face Recognition
Google Drive
Google Update Helper
iLivid
Install LoJack for Laptops
Intel PROSet Wireless
Intel® Control Center
Intel® Management Engine Components
Intel® Processor Graphics
Intel® PROSet/Wireless Software for Bluetooth® Technology
Intel® PROSet/Wireless WiFi Software
Intel® Turbo Boost Technology Monitor 2.0
Intel® WiDi
Intel® Wireless Display
iTunes
Java 7 Update 45
Java Auto Updater
Junk Mail filter update
LeapFrog Connect
LeapFrog Tag Junior Plugin
Learning Lodge Navigator
McAfee Security Scan Plus
McAfee SecurityCenter
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft_VC80_ATL_x86
Microsoft_VC80_ATL_x86_x64
Microsoft_VC80_CRT_x86
Microsoft_VC80_CRT_x86_x64
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFC_x86_x64
Microsoft_VC80_MFCLOC_x86
Microsoft_VC80_MFCLOC_x86_x64
Microsoft_VC90_ATL_x86
Microsoft_VC90_ATL_x86_x64
Microsoft_VC90_CRT_x86
Microsoft_VC90_CRT_x86_x64
Microsoft_VC90_MFC_x86
Microsoft_VC90_MFC_x86_x64
Miller's Remote Suite (PLUS) 1.0.0.13 Production
MotoHelper 2.1.41 Driver 5.5.0
MotoHelper MergeModules
Motorola Mobile Drivers Installation 5.5.0
Mozilla Firefox 25.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
My Dell
Nero 10 Movie ThemePack Basic
Nero Blu-ray Player
Nero Control Center 10
Nero ControlCenter 10 Help (CHM)
Nero Core Components 10
Nero Update
NVIDIA 3D Vision Driver 285.77
NVIDIA Control Panel 285.77
NVIDIA Graphics Driver 285.77
NVIDIA Install Application
NVIDIA Optimus 1.5.21
NVIDIA Stereoscopic 3D Driver
NVIDIA Update Components
PDF Settings CS5
PDF Settings CS6
PhotoShowExpress
PlayReady PC Runtime x86
Quickset64
RBVirtualFolder64Inst
Realtek High Definition Audio Driver
Roxio Activation Module
Roxio BackOnTrack
Roxio Burn
Roxio Creator Starter
Roxio Express Labeler 3
Roxio File Backup
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2760781) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2837597) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
Shared C Run-time for x64
Skype 5.10
SmartSound Quicktracks for Premiere Elements 9.0
Sonic CinePlayer Decoder Pack
Synaptics Pointing Device Driver
SyncUP
TrustedID
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Junior Plugin)
VTech Download Agent Library
Windows Driver Package - LeapFrog (FlyUsb) USB  (11/05/2008 1.1.1.0)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Yontoo 1.10.02
Zinio Reader 4
.
==== End Of File ===========================

Edited by Queen-Evie, 11 December 2013 - 11:39 AM.
removed DDS attachment, merged DDS log posted in Am I Infected into this post. DDS logs are allowed only in Malware Removal Logs


#4 Starbuck

Starbuck

    'r Brudiwr


  • Malware Response Team
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  • Local time:05:54 AM

Posted 13 December 2013 - 06:25 PM

Hi jluna333

Please take note of the following:

1. Please do not run any other tools unless instructed.
2. The cleaning process is not instant. Please continue to review my answers until I tell you that your computer is clean.
3. If there's anything that you don't understand, please ask your question(s) before proceeding with the fixes.
4. Please reply to this thread. Do not start a new topic.

Combo plus was still stuck on the "preparing log screen

Ok, forget that for awhile.


Step 1
Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer.
  • After the scan has finished...
  • Click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
Step 2
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to your Desktop.
  • Double-click the downloaded icon to run the tool.

    frsticon_zpsdc3cbdc3.png
  • When the tool opens click Yes to disclaimer.

    frstdis_zps7f598f12.png
  • Press Scan button.

    frst_zps6548371f.png
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please copy and paste it to your reply also.
In your next reply, please submit:
JRT.txt
AdwCleaner[S0].txt
and both reports from FRST


Thanks.

BBPP6nz.png





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