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Please Help! Can't login...


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#1 ajbuda

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Posted 10 December 2013 - 06:04 PM

Ok, SO I will explain the problem and how I got the problem and then yeah...

 


A few months ago, my HDD (ended up being just a wire tho) started to go so I bought a replacement cloned the drive to the new HDD and unplugged the old one. Everything has been awesome since then until 3 days ago.

3 Days Ago:

I installed Advanced System Optimizer and ran the one click scan. It scanned and found a bunch of errors that I was expecting as I have been erasing unneeded programs from the computer a lot since I switched HDDs. It also found a bunch of driver updates. I clicked to fix everything and it did, and drivers were installing. Then it told me everything was finished and my computer would restart in 60 Secs. about 30 secs into that countdown, a new driver install popped up (I believe it was intellipoint). It got about 90% (judging by progress bar) immediately, then just sat there. There was no "Cancel" button on the countdown, so the computer restarted. Everything restarted fine until it got to the log in page. When I get to the login page, I can use the mouse to point and click everything, but cannot enter a password with the keyboard. Before anyone asks, the keyboard is a ps/2 and the mouse is a USB wireless.

What I have done:

- used the BIOS. Can get to the BIOS screens and use arrows/enter. Can use f8 to get to advanced boot menu, reset everything do default, made sure USB was set right and tried ps/2 port on both enabled and automatic.

- unplugged and plugged in the ps/2 keyboard after it got to log in screen, tried a diff ps/2 keyboard (don't have a usb keyboard)

- ran diagnostic on startup and everything including HDD and Boot Path passed

- booted to safe mode no problem, but still can't type password to get in

-Spent at least 3-4 hours browsing forums and help pages on the subject with only finding "buy a new keyboard" or "system restore" as answer. Well, I don't have my windows boot CD, the comp is 6 years old and I have moved 3x since then. Can't find it.

Current Situation:

I have reinstalled the original HDD that I cloned back into the computer so that both drives are there. Made the computer boot off the old drive. Got to login page, and sure enough, the keyboard works. I can log in to that and no problem. However the old drive is SLOW, half the size, and after I cloned to the new drive I did major spring cleaning so that the computer was set up how I wanted, no malware, torjans, ads, hijackers, etc.

My questions:

- Is there a way to update the drivers on my new drive while booted on the old drive? (I have Microsoft Virtual PC installed, but no clue how to work it.

- Are there files from the old drive that I am currently booted from that I can copy to my new drive to fix the problem?

- Is there any way to bypass my login password on the new drive so I can boot it up and then update the driver from windows?

- Is there a way to force the computer to check drivers on startup?

I am really looking to try to figure this our without buying a new keyboard as I am currently typing with the keyboard that isn't supposed to work.

I am fairly competent with computers and I feel like I should be able to work around this with some help.
 
Windows Vista Ultimate Home Edition 64bit

Phenom Quad core

5 g Ram



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#2 techwizard

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Posted 10 December 2013 - 06:17 PM

First choice, system restore...they were not referring to doing a reinstall, rather a Windows system restore which as long as they are not corrupt can be performed from safe mode. What this does is puts the Windows status back to the date chosen to restore to, putting software and drivers back to that point.

 

It does not change or delete files or pictures just what programs and drivers are installed. If the program you used was programmed correctly and I doubt that it was, those programs are bad and you should stay away from them, it should have created a restore point before making any changes.

 

You get to Windows System restore by clicking start going to the accessories folder under all programs. From there click on System Tools and then clicking on System Restore. This will bring you to the point of starting a Windows System restore and will give you a recommended date to restore to. You can click show me more available dates to see if there is a different time to return to.

 

Choose a date prior to the driver installation and you should be okay.

 

The second that probably what is going on is that the drivers for your keyboard need to load. The problem with XP is sometimes in order to allow that to happen you have to be logged in...kinda runs a long the same lines as the infamous DOS message "Keyboard Failur Press F2 To Continue". Borrowing a USB keyboard may allow you to get past the log in point so that the drivers are aloud to load properly though usually it is the other way around needing a PS 2 keyboard so the USB drivers can load.

 

I hope this helps, there really isn't much of an option with this particular problem. There is no guarantee that the Windows Restore will work though it should as long as the time is prior to the change and when everything was working as it is supposed to.



#3 ajbuda

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Posted 10 December 2013 - 06:25 PM

My problem is I can't even get into safe mode.  It goes to the login screen and I still can't type.  Once I get to safe mode I should be able to load the drivers by device manager shouldn't I?

 

And no way to copy certain .dll's from the old drive to the new drive, or boot from dos mode, or something like that?  Or force checkdsk.exe to run on startup? unfortunately I have to get logged in to run chekdsk...



#4 techwizard

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Posted 10 December 2013 - 06:33 PM

Sorry I thought you were able to get into safe mode....you can attempt to run it from safe mode command prompt using this method...http://windows.microsoft.com/en-us/windows-vista/start-system-restore-from-a-command-prompt

 

Chances are that if you are unable to login to safe mode you will not be able to log into the safe mode command prompt either...but it is worth a try...if that doesn't work then we'll see if we can figure out another option.



#5 ajbuda

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Posted 10 December 2013 - 06:34 PM

thanks, something new to try!






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