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Please help removing Alureon c


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13 replies to this topic

#1 clandry

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Posted 10 December 2013 - 12:34 PM

The kids infected my wifes computer and I've done everything I know how to repair it.  MSE says it's alureon c.  TDSS can't remove it entirely...Malwarebytes won't remove it completely.  Just keeps popping up.  No Hijacking yet just lot's of adware.

 

Let me know if you can help.

 

Thanks in advance,

Craig

Attached Files



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#2 gringo_pr

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Posted 10 December 2013 - 02:47 PM


Hello clandry

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 clandry

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Posted 11 December 2013 - 01:38 PM

Gringo,

 

Thank you for your reply.  I wasn't able to run adwcleaner.  It quits before installation, maybe this old computer cant handle it.  I was able to run junkware removal.  It cleaned some registry errors.  Here is the file:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Microsoft Windows XP x86
Ran by Jessica on Wed 12/11/2013 at 13:27:30.79
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\cr_installer
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\yahoopartnertoolbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110211181104}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110211181104}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110211181104}



~~~ Files

Successfully deleted: [File] "C:\end"



~~~ Folders

Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\boost_interprocess"
Successfully deleted: [Folder] "C:\Documents and Settings\Jessica\Local Settings\Application Data\searchprotect"
Successfully deleted: [Folder] "C:\Program Files\oapps"
Successfully deleted: [Folder] "C:\Program Files\searchprotect"



~~~ FireFox

Successfully deleted: [File] C:\Documents and Settings\Jessica\Application Data\mozilla\firefox\profiles\9zjd7idl.default\user.js
Successfully deleted: [Folder] C:\Documents and Settings\Jessica\Application Data\mozilla\firefox\profiles\9zjd7idl.default\extensions\plugin@selectionlinks.com
Successfully deleted the following from C:\Documents and Settings\Jessica\Application Data\mozilla\firefox\profiles\9zjd7idl.default\prefs.js

user_pref("extensions.crossrider.bic", "13c269fef23ca27446556ff1db059a0d");





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 12/11/2013 at 13:32:45.35
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#4 gringo_pr

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Posted 12 December 2013 - 12:10 PM


Hello clandry

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 clandry

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Posted 13 December 2013 - 01:31 PM

Gringo,

 

Here is the log file.  I will test tomorrow and let you know how things are going.

 

thank you,

 

ComboFix 13-12-13.01 - Jessica 12/13/2013  13:16:26.2.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2038.1409 [GMT -5:00]
Running from: c:\documents and settings\Jessica\My Documents\Downloads\Programs\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
c:\windows\system32\SET52.tmp
c:\windows\system32\SET53.tmp
c:\windows\system32\SET5A.tmp
c:\windows\system32\SETA2.tmp
c:\windows\wininit.ini
.
.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_VPNAGENT
-------\Service_vpnagent
.
.
(((((((((((((((((((((((((   Files Created from 2013-11-13 to 2013-12-13  )))))))))))))))))))))))))))))))
.
.
2013-12-13 06:15 . 2013-11-07 22:15    7772552    ------w-    c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{D606995D-BC1E-47CC-8346-8356F7052B03}\mpengine.dll
2013-12-12 05:25 . 2013-11-07 22:15    7772552    ------w-    c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-12-11 18:27 . 2013-12-11 18:27    --------    d-----w-    c:\windows\ERUNT
2013-12-10 18:37 . 2013-12-10 18:38    --------    d-----w-    c:\program files\Microsoft Security Client
2013-12-10 16:51 . 2013-12-10 16:51    --------    d-----w-    c:\documents and settings\Jessica\Local Settings\Application Data\Apple Computer
2013-12-10 15:03 . 2013-12-10 15:03    --------    d-----w-    C:\TDSSKiller_Quarantine
2013-12-10 14:34 . 2013-12-10 14:34    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-12-10 14:34 . 2013-04-04 19:50    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-12-10 03:07 . 2013-12-10 03:07    --------    d-----w-    c:\documents and settings\Jessica\Application Data\MSNInstaller
2013-12-10 03:03 . 2013-12-10 03:03    --------    d-----w-    c:\documents and settings\Jessica\Local Settings\Application Data\Hobbyist_Software
2013-12-10 03:02 . 2013-12-13 18:10    --------    d-----w-    c:\documents and settings\Jessica\Local Settings\Application Data\ApplicationHistory
2013-12-07 04:27 . 2013-12-13 18:23    --------    d-----w-    c:\documents and settings\Jessica\Application Data\DMCache
2013-12-07 04:27 . 2013-12-12 16:45    --------    d-----w-    c:\documents and settings\Jessica\Application Data\IDM
2013-12-07 04:27 . 2013-12-07 04:27    --------    d-----w-    c:\documents and settings\All Users\Application Data\IDM
2013-12-07 04:27 . 2013-12-09 01:57    --------    d-----w-    c:\program files\Internet Download Manager
2013-11-29 16:10 . 2013-11-28 00:24    121184    ----a-w-    c:\windows\system32\drivers\idmtdi.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-12-11 00:54 . 2013-02-08 20:26    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-12-11 00:54 . 2013-02-08 20:26    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-11-19 10:21 . 2010-07-01 02:30    230048    ------w-    c:\windows\system32\MpSigStub.exe
2013-11-13 02:59 . 2004-08-11 22:00    150528    ----a-w-    c:\windows\system32\imagehlp.dll
2013-11-07 05:38 . 2004-08-11 22:00    591360    ----a-w-    c:\windows\system32\rpcrt4.dll
2013-11-06 01:03 . 2010-07-03 15:16    7168    ----a-w-    c:\windows\system32\xpsp4res.dll
2013-10-30 02:26 . 2004-08-11 22:00    1879040    ----a-w-    c:\windows\system32\win32k.sys
2013-10-29 07:57 . 2004-08-11 22:00    920064    ----a-w-    c:\windows\system32\wininet.dll
2013-10-29 07:57 . 2004-08-11 22:00    43520    ------w-    c:\windows\system32\licmgr10.dll
2013-10-29 07:57 . 2004-08-11 22:00    1469440    ------w-    c:\windows\system32\inetcpl.cpl
2013-10-29 07:57 . 2004-08-11 22:00    18944    ----a-w-    c:\windows\system32\corpol.dll
2013-10-29 00:45 . 2004-08-11 22:00    385024    ------w-    c:\windows\system32\html.iec
2013-10-23 23:45 . 2004-08-11 22:00    172032    ----a-w-    c:\windows\system32\scrrun.dll
2013-10-12 15:56 . 2004-08-11 22:00    278528    ----a-w-    c:\windows\system32\oakley.dll
2013-10-09 13:12 . 2004-08-11 22:00    287744    ----a-w-    c:\windows\system32\gdi32.dll
2013-10-07 10:59 . 2004-08-11 22:00    603136    ----a-w-    c:\windows\system32\crypt32.dll
2013-09-27 14:53 . 2013-09-27 14:53    214696    ----a-w-    c:\windows\system32\drivers\MpFilter.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\IDM Shell Extension]
@="{CDC95B92-E27C-4745-A8C5-64A52A78855D}"
[HKEY_CLASSES_ROOT\CLSID\{CDC95B92-E27C-4745-A8C5-64A52A78855D}]
2012-11-15 23:07    21904    ----a-w-    c:\program files\Internet Download Manager\IDMShellExt.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]
"IDMan"="c:\program files\Internet Download Manager\IDMan.exe" [2013-11-29 3821136]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-02-21 159744]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-21 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-21 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-21 137752]
"OEM13Mon.exe"="c:\windows\OEM13Mon.exe" [2008-07-16 36864]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"DELL Webcam Manager"="c:\program files\Dell\Dell Webcam Manager\DellWMgr.exe" [2007-07-27 118784]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-05-16 2183168]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2008-02-22 1245184]
"RTHDCPL"="RTHDCPL.EXE" [2008-02-21 16855552]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 40048]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2008-02-26 128296]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-02 59240]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2011-10-24 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-01-16 421736]
"Cisco AnyConnect Secure Mobility Agent for Windows"="c:\program files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" [2012-06-07 522744]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-10-23 948440]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2011-07-27 434080]
.
c:\documents and settings\Jessica\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE /tsr [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
.
R1 IDMTDI;IDMTDI;c:\windows\system32\drivers\idmtdi.sys [11/29/2013 11:10 AM 121184]
R2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [12/10/2013 9:34 AM 418376]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [12/10/2013 9:34 AM 701512]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [12/10/2013 9:34 AM 22856]
R3 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [8/23/2008 3:05 PM 48472]
R3 O2SDRDR;O2SDRDR;c:\windows\system32\drivers\o2sd.sys [8/23/2008 3:05 PM 43480]
R3 OEM13Vfx;Creative Camera OEM013 Video VFX Driver;c:\windows\system32\drivers\OEM13Vfx.sys [8/23/2008 3:05 PM 7424]
R3 OEM13Vid;Creative Camera OEM013 Driver;c:\windows\system32\drivers\OEM13Vid.sys [8/23/2008 3:05 PM 235840]
S3 acsint;acsint;c:\windows\system32\drivers\acsint.sys [9/20/2012 12:13 PM 38440]
S3 acsmux;acsmux;c:\windows\system32\drivers\acsmux.sys [9/20/2012 12:13 PM 57256]
S3 Leapfrog-USBLAN;Leapfrog-USBLAN;c:\windows\system32\drivers\btblan.sys [12/11/2011 2:51 PM 33792]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [5/6/2008 4:06 PM 11520]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
Contents of the 'Scheduled Tasks' folder
.
2013-12-13 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-02-08 00:54]
.
2013-07-14 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 22:57]
.
2013-12-13 c:\windows\Tasks\Microsoft Antimalware Scheduled Scan.job
- c:\program files\Microsoft Security Client\MpCmdRun.exe [2013-10-23 20:01]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/?ilc=1
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080823
uInternet Settings,ProxyOverride = *.local
IE: Download all links with IDM - c:\program files\Internet Download Manager\IEGetAll.htm
IE: Download with IDM - c:\program files\Internet Download Manager\IEExt.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
Trusted Zone: com\stapleslink
Trusted Zone: mit.edu\brachium
Trusted Zone: mit.edu\ca
Trusted Zone: mit.edu\ca2
Trusted Zone: mit.edu\comcast
Trusted Zone: mit.edu\consituency
Trusted Zone: mit.edu\insidemit-apps
Trusted Zone: mit.edu\its-dev0
Trusted Zone: mit.edu\its-hrt1
Trusted Zone: mit.edu\its-hrt2
Trusted Zone: mit.edu\its-hrt3
Trusted Zone: mit.edu\its-pro1
Trusted Zone: mit.edu\its-stg1
Trusted Zone: mit.edu\linguistics
Trusted Zone: mit.edu\menkar
Trusted Zone: mit.edu\mitcho
Trusted Zone: mit.edu\ps1its
Trusted Zone: mit.edu\repo
Trusted Zone: mit.edu\sbsj0201
Trusted Zone: mit.edu\sbsjp201
Trusted Zone: mit.edu\sbsjp301
Trusted Zone: mit.edu\sbsjp401
Trusted Zone: mit.edu\sbsjp501
Trusted Zone: mit.edu\sbsjp601
Trusted Zone: mit.edu\tabit
Trusted Zone: mit.edu\vpn
Trusted Zone: mit.edu\web
Trusted Zone: sciquest.com\solutions
Trusted Zone: scripts.mit.edu\mitcho
Trusted Zone: xfinity.com\university
TCP: DhcpNameServer = 208.59.247.45 208.59.247.46 192.168.1.1
DPF: {538793D5-659C-4639-A56C-A179AD87ED44} - hxxps://vpn.mit.edu/CACHE/stc/1/binaries/vpnweb.cab
FF - ProfilePath - c:\documents and settings\Jessica\Application Data\Mozilla\Firefox\Profiles\9zjd7idl.default\
FF - ExtSQL: 2013-12-06 23:27; mozilla_cc@internetdownloadmanager.com; c:\documents and settings\Jessica\Application Data\IDM\idmmzcc5
FF - ExtSQL: !HIDDEN! 2011-01-25 21:27; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-Hobbyist Software VLC Streamer - c:\program files\Hobbyist Software\VLC Streamer\VLC Streamer Configuration.exe
c:\documents and settings\All Users\Start Menu\Programs\Startup\Audible Download Manager.lnk - c:\program files\Audible\Bin\AudibleDownloadHelper.exe /Startup
SafeBoot-07587148.sys
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-12-13 13:23
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{5ED60779-4DE2-4E07-B862-974CA4FF2E9C}]
@Denied: (Full) (Everyone)
"scansk"=hex(0):ab,b3,e6,0c,f2,77,a5,ec,67,08,4f,cc,fc,76,88,11,0a,2d,1f,3c,5a,
   bd,42,dd,6d,12,40,86,4b,30,9b,ff,3a,bb,a0,df,8d,ed,46,29,00,00,00,00,00,00,\
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{7c1fd832-c935-404f-ace9-8cbab2d156a4}]
@Denied: (Full) (Everyone)
"Model"=dword:0000015a
"Therad"=dword:00000001
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(948)
c:\windows\System32\BCMLogon.dll
.
- - - - - - - > 'explorer.exe'(3204)
c:\windows\system32\WININET.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
c:\program files\Internet Download Manager\IDMShellExt.dll
c:\program files\Internet Download Manager\IDMNetMon.DLL
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\hnetcfg.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2013-12-13  13:27:22
ComboFix-quarantined-files.txt  2013-12-13 18:27
.
Pre-Run: 149,381,935,104 bytes free
Post-Run: 149,376,368,640 bytes free
.
- - End Of File - - 514FB47F15A1E13519D68F79B1D6E403
91722E6BC3A2B40FF00222DCA4A3DB3E
 



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:24 PM

Posted 13 December 2013 - 01:58 PM


Hello clandry

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:24 PM

Posted 16 December 2013 - 01:13 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 clandry

clandry
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:24 PM

Posted 16 December 2013 - 12:03 PM

Thank you Gringo and sorry for the delay.  I'm kinda a Monday thru Friday person.  I've run combofix and have attached the log below.  Let me know how it look. 

 

thank you,

 

ComboFix 13-12-16.01 - Jessica 12/16/2013  11:46:09.3.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2038.1383 [GMT -5:00]
Running from: c:\documents and settings\Jessica\My Documents\Downloads\Programs\ComboFix.exe
Command switches used :: c:\documents and settings\Jessica\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
Infected copy of c:\windows\system32\kernel32.dll was found and disinfected
Restored copy from - c:\windows\erdnt\cache\kernel32.dll
.
.
(((((((((((((((((((((((((   Files Created from 2013-11-16 to 2013-12-16  )))))))))))))))))))))))))))))))
.
.
2013-12-15 18:22 . 2013-11-07 22:15    7772552    ----a-w-    c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{3790C170-E2D0-46D1-B047-F8D3EE3D9C66}\mpengine.dll
2013-12-14 07:23 . 2013-11-07 22:15    7772552    ----a-w-    c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-12-11 18:27 . 2013-12-11 18:27    --------    d-----w-    c:\windows\ERUNT
2013-12-10 18:37 . 2013-12-10 18:38    --------    d-----w-    c:\program files\Microsoft Security Client
2013-12-10 16:51 . 2013-12-10 16:51    --------    d-----w-    c:\documents and settings\Jessica\Local Settings\Application Data\Apple Computer
2013-12-10 15:03 . 2013-12-10 15:03    --------    d-----w-    C:\TDSSKiller_Quarantine
2013-12-10 14:34 . 2013-12-10 14:34    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-12-10 14:34 . 2013-04-04 19:50    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-12-10 03:07 . 2013-12-10 03:07    --------    d-----w-    c:\documents and settings\Jessica\Application Data\MSNInstaller
2013-12-10 03:03 . 2013-12-10 03:03    --------    d-----w-    c:\documents and settings\Jessica\Local Settings\Application Data\Hobbyist_Software
2013-12-10 03:02 . 2013-12-16 16:55    --------    d-----w-    c:\documents and settings\Jessica\Local Settings\Application Data\ApplicationHistory
2013-12-07 04:27 . 2013-12-16 16:45    --------    d-----w-    c:\documents and settings\Jessica\Application Data\DMCache
2013-12-07 04:27 . 2013-12-12 16:45    --------    d-----w-    c:\documents and settings\Jessica\Application Data\IDM
2013-12-07 04:27 . 2013-12-07 04:27    --------    d-----w-    c:\documents and settings\All Users\Application Data\IDM
2013-12-07 04:27 . 2013-12-09 01:57    --------    d-----w-    c:\program files\Internet Download Manager
2013-11-29 16:10 . 2013-11-28 00:24    121184    ----a-w-    c:\windows\system32\drivers\idmtdi.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-12-11 00:54 . 2013-02-08 20:26    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-12-11 00:54 . 2013-02-08 20:26    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-11-19 10:21 . 2010-07-01 02:30    230048    ------w-    c:\windows\system32\MpSigStub.exe
2013-11-13 02:59 . 2004-08-11 22:00    150528    ----a-w-    c:\windows\system32\imagehlp.dll
2013-11-07 05:38 . 2004-08-11 22:00    591360    ----a-w-    c:\windows\system32\rpcrt4.dll
2013-11-06 01:03 . 2010-07-03 15:16    7168    ----a-w-    c:\windows\system32\xpsp4res.dll
2013-10-30 02:26 . 2004-08-11 22:00    1879040    ----a-w-    c:\windows\system32\win32k.sys
2013-10-29 07:57 . 2004-08-11 22:00    920064    ----a-w-    c:\windows\system32\wininet.dll
2013-10-29 07:57 . 2004-08-11 22:00    43520    ------w-    c:\windows\system32\licmgr10.dll
2013-10-29 07:57 . 2004-08-11 22:00    1469440    ------w-    c:\windows\system32\inetcpl.cpl
2013-10-29 07:57 . 2004-08-11 22:00    18944    ----a-w-    c:\windows\system32\corpol.dll
2013-10-29 00:45 . 2004-08-11 22:00    385024    ------w-    c:\windows\system32\html.iec
2013-10-23 23:45 . 2004-08-11 22:00    172032    ----a-w-    c:\windows\system32\scrrun.dll
2013-10-12 15:56 . 2004-08-11 22:00    278528    ----a-w-    c:\windows\system32\oakley.dll
2013-10-09 13:12 . 2004-08-11 22:00    287744    ----a-w-    c:\windows\system32\gdi32.dll
2013-10-07 10:59 . 2004-08-11 22:00    603136    ----a-w-    c:\windows\system32\crypt32.dll
2013-09-27 14:53 . 2013-09-27 14:53    214696    ----a-w-    c:\windows\system32\drivers\MpFilter.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\IDM Shell Extension]
@="{CDC95B92-E27C-4745-A8C5-64A52A78855D}"
[HKEY_CLASSES_ROOT\CLSID\{CDC95B92-E27C-4745-A8C5-64A52A78855D}]
2012-11-15 23:07    21904    ----a-w-    c:\program files\Internet Download Manager\IDMShellExt.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]
"IDMan"="c:\program files\Internet Download Manager\IDMan.exe" [2013-11-29 3821136]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-02-21 159744]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-21 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-21 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-21 137752]
"OEM13Mon.exe"="c:\windows\OEM13Mon.exe" [2008-07-16 36864]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"DELL Webcam Manager"="c:\program files\Dell\Dell Webcam Manager\DellWMgr.exe" [2007-07-27 118784]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-05-16 2183168]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2008-02-22 1245184]
"RTHDCPL"="RTHDCPL.EXE" [2008-02-21 16855552]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 40048]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2008-02-26 128296]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-02 59240]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2011-10-24 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-01-16 421736]
"Cisco AnyConnect Secure Mobility Agent for Windows"="c:\program files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" [2012-06-07 522744]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-10-23 948440]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2011-07-27 434080]
.
c:\documents and settings\Jessica\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE /tsr [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
.
R1 IDMTDI;IDMTDI;c:\windows\system32\drivers\idmtdi.sys [11/29/2013 11:10 AM 121184]
R2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [12/10/2013 9:34 AM 418376]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [12/10/2013 9:34 AM 701512]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [12/10/2013 9:34 AM 22856]
R3 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [8/23/2008 3:05 PM 48472]
R3 O2SDRDR;O2SDRDR;c:\windows\system32\drivers\o2sd.sys [8/23/2008 3:05 PM 43480]
R3 OEM13Vfx;Creative Camera OEM013 Video VFX Driver;c:\windows\system32\drivers\OEM13Vfx.sys [8/23/2008 3:05 PM 7424]
R3 OEM13Vid;Creative Camera OEM013 Driver;c:\windows\system32\drivers\OEM13Vid.sys [8/23/2008 3:05 PM 235840]
S3 acsint;acsint;c:\windows\system32\drivers\acsint.sys [9/20/2012 12:13 PM 38440]
S3 acsmux;acsmux;c:\windows\system32\drivers\acsmux.sys [9/20/2012 12:13 PM 57256]
S3 Leapfrog-USBLAN;Leapfrog-USBLAN;c:\windows\system32\drivers\btblan.sys [12/11/2011 2:51 PM 33792]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [5/6/2008 4:06 PM 11520]
.
Contents of the 'Scheduled Tasks' folder
.
2013-12-16 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-02-08 00:54]
.
2013-07-14 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 22:57]
.
2013-12-16 c:\windows\Tasks\Microsoft Antimalware Scheduled Scan.job
- c:\program files\Microsoft Security Client\MpCmdRun.exe [2013-10-23 20:01]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/?ilc=1
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080823
uInternet Settings,ProxyOverride = *.local
IE: Download all links with IDM - c:\program files\Internet Download Manager\IEGetAll.htm
IE: Download with IDM - c:\program files\Internet Download Manager\IEExt.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
Trusted Zone: com\stapleslink
Trusted Zone: mit.edu\brachium
Trusted Zone: mit.edu\ca
Trusted Zone: mit.edu\ca2
Trusted Zone: mit.edu\comcast
Trusted Zone: mit.edu\consituency
Trusted Zone: mit.edu\insidemit-apps
Trusted Zone: mit.edu\its-dev0
Trusted Zone: mit.edu\its-hrt1
Trusted Zone: mit.edu\its-hrt2
Trusted Zone: mit.edu\its-hrt3
Trusted Zone: mit.edu\its-pro1
Trusted Zone: mit.edu\its-stg1
Trusted Zone: mit.edu\linguistics
Trusted Zone: mit.edu\menkar
Trusted Zone: mit.edu\mitcho
Trusted Zone: mit.edu\ps1its
Trusted Zone: mit.edu\repo
Trusted Zone: mit.edu\sbsj0201
Trusted Zone: mit.edu\sbsjp201
Trusted Zone: mit.edu\sbsjp301
Trusted Zone: mit.edu\sbsjp401
Trusted Zone: mit.edu\sbsjp501
Trusted Zone: mit.edu\sbsjp601
Trusted Zone: mit.edu\tabit
Trusted Zone: mit.edu\vpn
Trusted Zone: mit.edu\web
Trusted Zone: sciquest.com\solutions
Trusted Zone: scripts.mit.edu\mitcho
Trusted Zone: xfinity.com\university
TCP: DhcpNameServer = 208.59.247.45 208.59.247.46 192.168.1.1
DPF: {538793D5-659C-4639-A56C-A179AD87ED44} - hxxps://vpn.mit.edu/CACHE/stc/1/binaries/vpnweb.cab
FF - ProfilePath - c:\documents and settings\Jessica\Application Data\Mozilla\Firefox\Profiles\9zjd7idl.default\
FF - ExtSQL: 2013-12-06 23:27; mozilla_cc@internetdownloadmanager.com; c:\documents and settings\Jessica\Application Data\IDM\idmmzcc5
FF - ExtSQL: !HIDDEN! 2011-01-25 21:27; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-12-16 11:55
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{5ED60779-4DE2-4E07-B862-974CA4FF2E9C}]
@Denied: (Full) (Everyone)
"scansk"=hex(0):ab,b3,e6,0c,f2,77,a5,ec,67,08,4f,cc,fc,76,88,11,0a,2d,1f,3c,5a,
   bd,42,dd,6d,12,40,86,4b,30,9b,ff,3a,bb,a0,df,8d,ed,46,29,00,00,00,00,00,00,\
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{7c1fd832-c935-404f-ace9-8cbab2d156a4}]
@Denied: (Full) (Everyone)
"Model"=dword:0000015d
"Therad"=dword:00000004
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(948)
c:\windows\System32\BCMLogon.dll
.
- - - - - - - > 'explorer.exe'(260)
c:\windows\system32\WININET.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
c:\program files\Internet Download Manager\IDMShellExt.dll
c:\program files\Internet Download Manager\IDMNetMon.DLL
c:\program files\Internet Download Manager\idmmkb.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\hnetcfg.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Client\MsMpEng.exe
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe
c:\program files\Windows Media Player\WMPNetwk.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\DellTPad\ApMsgFwd.exe
c:\windows\RTHDCPL.EXE
c:\program files\DellTPad\Apntex.exe
c:\program files\DellTPad\HidFind.exe
c:\program files\Microsoft Office\Office12\ONENOTEM.EXE
c:\program files\iPod\bin\iPodService.exe
c:\program files\Internet Download Manager\IEMonitor.exe
.
**************************************************************************
.
Completion time: 2013-12-16  12:00:46 - machine was rebooted
ComboFix-quarantined-files.txt  2013-12-16 17:00
ComboFix2.txt  2013-12-13 18:27
.
Pre-Run: 175,748,395,008 bytes free
Post-Run: 175,739,351,040 bytes free
.
- - End Of File - - FF54B42A034F51694ABF37AA308F6F57
91722E6BC3A2B40FF00222DCA4A3DB3E
 



#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 16 December 2013 - 09:04 PM



Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader 8.1.0
      Java™ 6 Update 22
      Java™ 6 Update 5


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#10 clandry

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Posted 17 December 2013 - 01:44 PM

Hi Gringo,

 

thank you again for all your help.

 

I've run revo to remove all files sucessfully.

I've reinstalled adobe reader sucessfully.

I have not been able to reinstall Java yet.  I've tried 3 times, restarting the computer between each unsucessful install.  I don't know why it won't work.

I've sucessfully run CCcleaner.

I've sucessfully scanned with MBytes and have included the log below.

I've sucessfully scanned with HiJackThis and have included the log below.

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.12.17.07

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Jessica :: JESSICAPC [administrator]

12/17/2013 1:30:29 PM
mbam-log-2013-12-17 (13-30-29).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 222981
Time elapsed: 7 minute(s), 15 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

HIJACKTHIS:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:39:01 PM, on 12/17/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\DellTPad\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\OEM13Mon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee Security Scan\3.0.285\SSScheduler.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\notepad.exe
C:\Documents and Settings\Jessica\My Documents\Downloads\Programs\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?ilc=1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080823
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080823
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [OEM13Mon.exe] C:\WINDOWS\OEM13Mon.exe
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Cisco AnyConnect Secure Mobility Agent for Windows] "C:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" -minimized
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files\McAfee Security Scan\3.0.285\SSScheduler.exe
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll (file missing)
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {538793D5-659C-4639-A56C-A179AD87ED44} (Cisco AnyConnect Secure Mobility Client Web Control) - https://vpn.mit.edu/CACHE/stc/1/binaries/vpnweb.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\3.0.285\McCHSvc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 9632 bytes

Let me know how it looks.

 

Thank you again
 



#11 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 17 December 2013 - 09:35 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [OEM13Mon.exe] C:\WINDOWS\OEM13Mon.exe
      O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
      O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
      O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
      O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
      O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
      O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
      O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
      O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files\McAfee Security Scan\3.0.285\SSScheduler.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 clandry

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Posted 18 December 2013 - 11:49 AM

New ESET address:

http://www.eset.com/us/online-scanner/

 

Gringo,

 

Thank you for your continued support.

 

I have sucessfully removed registry errors from HiJackThis.

I have sucessfully run ESET and have included the log below.

 

C:\Documents and Settings\Jessica\My Documents\Downloads\Programs\ccsetup404.exe    Win32/Bundled.Toolbar.Google.D application
C:\Documents and Settings\Jessica\My Documents\Downloads\Programs\setup.exe    a variant of Win32/AdWare.iBryte.J.gen application
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP627\A0118529.dll    a variant of Win32/Toolbar.CrossRider.G application
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP627\A0118530.exe    a variant of Win32/Toolbar.CrossRider.E application
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP627\A0118531.dll    a variant of Win32/Toolbar.CrossRider.A application
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP627\A0118532.exe    a variant of Win32/Toolbar.CrossRider.E application
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP627\A0118535.exe    a variant of Win32/Toolbar.CrossRider.F application
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP627\A0118536.exe    multiple threats
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP627\A0118636.dll    a variant of Win32/AdWare.Facetheme.F application
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP653\A0123323.exe    a variant of Win32/Toolbar.CrossRider.C application
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP659\A0124687.exe    Win32/DownloadAdmin.G application
C:\TDSSKiller_Quarantine\10.12.2013_10.02.50\mbr0000\tdlfs0000\tsk0006.dta    Win32/Olmasco.O trojan
 

 

Let me know if I should remove the threats above.

 

Best Regards,

Craig



#13 gringo_pr

gringo_pr

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Posted 19 December 2013 - 07:16 AM


Hello Craig

There are some minor things in your online scan that should be removed.


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Documents and Settings\Jessica\My Documents\Downloads\Programs\ccsetup404.exe"
    del /f /s /q "C:\Documents and Settings\Jessica\My Documents\Downloads\Programs\setup.exe"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#14 gringo_pr

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Posted 26 December 2013 - 10:11 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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