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Any way to restore External hard drive info?


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#1 mystic12

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Posted 10 December 2013 - 08:53 AM

Far as I know, with any internal hard drive, whenever windows stops working you can still get the info if the drive is not totally dead but where external and flash drives are concerned, when the drive does not show in My Computer this means the drive is dead and no way to recover the info? Or is there anything else I can try please?



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#2 SpywareDoc

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Posted 10 December 2013 - 10:17 AM

Ontrack, Flashback Data and DriveSavers are three well-known companies that can attempt to retrieve files off of a 'dead' hard drive. Pricing typically runs between a few hundred to a couple of thousand dollars (US).



#3 mystic12

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Posted 10 December 2013 - 10:32 AM

I was thinking of something I can do myself but thanks for the links!



#4 rotor123

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Posted 11 December 2013 - 02:50 PM

Hi, You said

 

when the drive does not show in My Computer this means the drive is dead and no way to recover the info?

It does not mean that the drive is dead. It could be the interface in the External drive case that has gone bad and the drive is OK. Or it could be the power supply if the external drive has a separate power supply. Less likely a bad cable.

 

As for flash drives, most of the failures I have seen have been broken solder connections between the USB plug and the circuit board.

In that case a fine tip solder iron to resolder the broken connections after opening the case usually works. They never go back together right and I have only done it in the past to get peoples data back.

 

What Brand of external drive, Many can be opened and will have a regular drive inside. I have seen reports that Western Digital often are not standard inside. If they have a regular drive inside, then can be hooked up to a desktop computer and data recovered.

 

WD most likely does that so that You can not just buy the external drive, open it up and use the drive in a desktop computer.

In many cases I have seen a external drive selling for less than the same size internal. Not sure why.

 

Good Luck

Roger


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#5 mystic12

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Posted 11 December 2013 - 02:58 PM

Ok, thank you very much for the tips, I will certainly try it and will get back to you if I am sucessful.



#6 mystic12

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Posted 02 January 2014 - 06:39 PM

OK, noted, thanks!






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