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win32/Rovnix.gen!B & java virus


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#1 sweetcarolinesue

sweetcarolinesue

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Posted 10 December 2013 - 07:50 AM

Good morning. I had posted this in the virus/malware section but only because I could only get my parents computer to boot in safe mode. It barely works in regular. I am trying to "fix" my parent's computer. They have some bad infections. Initial malwarebytes scan showed 69. I spoke to an IT person who recommended this site, Microsoft Security Essentials shows two viruses. I tried running malwarebytes antiroot in safe mode - it shows zero. The USB ports will not boot to allow me to download from a different computer and load onto theirs so the only way I could download it was in safe mode from this site.

 

Any assistance is appreciated.

 

Thank you,

 

Carolyn

 



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#2 boopme

boopme

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Posted 10 December 2013 - 11:51 AM

Welcome Carolyn... Lets see if you can start here.

Please download Rkill by Grinler and save it to your desktop.
  • Link 1
  • Link 2
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.

  • Do not reboot the computer, you will need to run the application again.
  • [/list]

    Download RogueKiller from one of the following links and save it to your desktop:
  • Link 1
  • Link 2
  • Close all programs and disconnect any USB or external drives before running the tool.
  • Double-click RogueKiller.exe to run the tool (Vista or 7 users: Right-click and select Run As Administrator).
  • Once the Prescan has finished, click Scan.
  • Once the Status box shows "Scan Finished", click the Delete button.
  • Copy and paste the report that opens into your next reply.
  • The log can also be found on your desktop labeled (RKreport[X]_D_xxdatexx_xtimex)
  • The highest number of [X], is the most recent Delete
  • [/list]

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