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Windows Error Recovery Loop


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#1 smontez2220

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Posted 09 December 2013 - 08:12 PM

I've been working on a Toshiba Satellite C655-S5540 tha's been suffering from a devasting recovery loop. I've tried to rebuild the MBR with all the bootrec commands from the System Recover Repair Disk. Nothing is seeming to work. I've recently came across the Farbar Recovery Scan Tool x64. I've read good things of this tool, so I ran in on the computer, but am now in need of a fixlist.txt. I don't know how to acquire a fixlist. I do have the FRST.txt. Here it is:

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 09-12-2013
Ran by SYSTEM on MININT-9ELQM0K on 09-12-2013 18:51:26
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Recovery

The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [] - [x]
HKLM\...\Run: [HotKeysCmds] - C:\windows\system32\hkcmd.exe [ ] ()
HKLM\...\Run: [SmartAudio] - C:\Program Files\CONEXANT\SAII\SAIICpl.exe [316032 2010-12-14] (Conexant systems, Inc.)
HKLM\...\Run: [SynTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2052392 2010-03-10] (Synaptics Incorporated)
HKLM\...\Run: [TPwrMain] - C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe [590256 2011-05-17] (TOSHIBA Corporation)
HKLM\...\Run: [TCrdMain] - C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe [972672 2011-04-27] (TOSHIBA Corporation)
HKLM\...\Run: [TosVolRegulator] - C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe [24376 2009-11-11] (TOSHIBA Corporation)
HKLM\...\Run: [TosSENotify] - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe [710560 2011-06-09] (TOSHIBA Corporation)
HKLM\...\Run: [TosReelTimeMonitor] - C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe [38824 2011-06-28] (TOSHIBA Corporation)
HKLM\...\Run: [CanonMyPrinter] - C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE [2779024 2011-03-14] (CANON INC.)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKLM\...\Policies\Explorer: [NoControlPanel] 0
HKLM-x32\...\Run: [ToshibaServiceStation] - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe [1298816 2011-07-11] (TOSHIBA Corporation)
HKLM-x32\...\Run: [NortonOnlineBackupReminder] - C:\Program Files (x86)\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe [3218864 2011-06-22] (Toshiba)
HKLM-x32\...\Run: [ToshibaAppPlace] - C:\Program Files (x86)\TOSHIBA\Toshiba App Place\ToshibaAppPlace.exe [552960 2010-09-23] (Toshiba)
HKLM-x32\...\Run: [mcui_exe] - C:\Program Files\McAfee.com\Agent\mcagent.exe [537512 2013-09-24] (McAfee, Inc.)
HKLM-x32\...\Run: [APSDaemon] - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59280 2012-05-30] (Apple Inc.)
HKLM-x32\...\Run: [iTunesHelper] - C:\Program Files (x86)\iTunes\iTunesHelper.exe [421776 2012-06-07] (Apple Inc.)
HKLM-x32\...\Run: [CanonSolutionMenuEx] - C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE [1612920 2011-08-04] (CANON INC.)
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [946352 2012-12-02] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [SunJavaUpdateSched] - C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [253816 2013-03-12] (Oracle Corporation)
HKLM-x32\...\Run: [] - [x]
HKLM-x32\...\Run: [ApnUpdater] - C:\Program Files (x86)\Ask.com\Updater\Updater.exe [1646216 2013-03-31] (Ask)
HKLM-x32\...\Run: [mcpltui_exe] - C:\Program Files\McAfee.com\Agent\mcagent.exe [537512 2013-09-24] (McAfee, Inc.)

==================== Services (Whitelisted) =================

S2 HomeNetSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
S2 IJPLMSVC; C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE [138192 2011-02-07] ()
S2 McAfee SiteAdvisor Service; C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [201304 2012-08-31] (McAfee, Inc.)
S2 McAPExe; C:\Program Files\McAfee\MSC\McAPExe.exe [178048 2013-09-24] (McAfee, Inc.)
S2 McMPFSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
S2 McNaiAnn; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
S3 McODS; C:\Program Files\McAfee\VirusScan\mcods.exe [602944 2013-08-02] (McAfee, Inc.)
S2 mcpltsvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
S2 McProxy; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
S2 mfecore; C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe [1017016 2013-09-20] (McAfee, Inc.)
S2 mfefire; C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe [219272 2013-09-24] (McAfee, Inc.)
S2 mfevtp; C:\windows\system32\mfevtps.exe [182752 2013-09-24] (McAfee, Inc.)
S2 MOBK400backup; C:\Program Files (x86)\McAfee Online Backup\MOBK400backup.exe [231224 2010-05-31] (McAfee, Inc.)
S2 MSK80Service; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
S2 Office Depot PC Support Agent; C:\Program Files (x86)\Office Depot PC Support Agent\esService.exe [1005144 2012-10-11] (Support.com, Inc.)
S2 PCCUJobMgr; C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe [126392 2011-07-19] (Symantec Corporation)
S2 0009071383678408mcinstcleanup; C:\windows\TEMP\000907~1.EXE -cleanup -nolog [x]

==================== Drivers (Whitelisted) ====================

S3 cfwids; C:\Windows\System32\drivers\cfwids.sys [70112 2013-09-24] (McAfee, Inc.)
S3 HipShieldK; C:\Windows\System32\drivers\HipShieldK.sys [197704 2013-09-23] (McAfee, Inc.)
S0 McPvDrv; C:\Windows\System32\drivers\McPvDrv.sys [74560 2013-09-09] (McAfee, Inc.)
S3 mfeapfk; C:\Windows\System32\drivers\mfeapfk.sys [179664 2013-09-24] (McAfee, Inc.)
S3 mfeavfk; C:\Windows\System32\drivers\mfeavfk.sys [310224 2013-09-24] (McAfee, Inc.)
S3 mfefirek; C:\Windows\System32\drivers\mfefirek.sys [519192 2013-09-24] (McAfee, Inc.)
S0 mfehidk; C:\Windows\System32\drivers\mfehidk.sys [781312 2013-09-24] (McAfee, Inc.)
S3 mfencbdc; C:\Windows\System32\DRIVERS\mfencbdc.sys [390552 2013-09-20] (McAfee, Inc.)
S3 mfencrk; C:\Windows\System32\DRIVERS\mfencrk.sys [95984 2013-09-20] (McAfee, Inc.)
S0 mfewfpk; C:\Windows\System32\drivers\mfewfpk.sys [343568 2013-09-24] (McAfee, Inc.)
S1 MOBK400Filter; C:\Windows\System32\DRIVERS\MOBK400.sys [66040 2010-05-31] (Mozy, Inc.)
S3 ssmirrdr; C:\Windows\System32\DRIVERS\ssmirrdr.sys [10112 2011-03-14] (support.com, Inc)
S3 RSUSBSTOR; System32\Drivers\RtsUStor.sys [x]

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2013-12-09 17:49 - 2013-12-09 17:49 - 00000000 ____D C:\FRST
2013-12-04 16:51 - 2013-12-04 17:51 - 00024576 _____ C:\bcdbackup
2013-12-04 16:51 - 2013-12-04 17:51 - 00021504 ___SH C:\bcdbackup.LOG
2013-12-04 16:37 - 2013-12-04 16:37 - 00000000 ____D C:\Windows\System32\config\mybackup
2013-12-04 16:29 - 2013-12-04 16:57 - 00024576 _____ C:\BCD_Backup
2013-12-04 16:29 - 2013-12-04 16:57 - 00021504 ___SH C:\BCD_Backup.LOG
2013-11-16 06:28 - 2013-11-16 06:28 - 00262144 _____ C:\Windows\Minidump\111613-57626-01.dmp
2013-11-14 18:51 - 2013-11-14 18:53 - 00000000 ____D C:\0b75057b47c380cb1d342fa5
2013-11-10 12:51 - 2013-11-10 12:51 - 00262144 _____ C:\Windows\Minidump\111013-26052-01.dmp

==================== One Month Modified Files and Folders =======

2013-12-09 17:49 - 2013-12-09 17:49 - 00000000 ____D C:\FRST
2013-12-04 17:51 - 2013-12-04 16:51 - 00024576 _____ C:\bcdbackup
2013-12-04 17:51 - 2013-12-04 16:51 - 00021504 ___SH C:\bcdbackup.LOG
2013-12-04 17:06 - 2009-07-13 21:38 - 00025600 ___SH C:\Windows\System32\config\BCD-Template.LOG
2013-12-04 17:06 - 2009-07-13 21:32 - 00028672 _____ C:\Windows\System32\config\BCD-Template
2013-12-04 16:57 - 2013-12-04 16:29 - 00024576 _____ C:\BCD_Backup
2013-12-04 16:57 - 2013-12-04 16:29 - 00021504 ___SH C:\BCD_Backup.LOG
2013-12-04 16:37 - 2013-12-04 16:37 - 00000000 ____D C:\Windows\System32\config\mybackup
2013-11-24 12:21 - 2012-06-26 22:32 - 00000000 __RSD C:\Users\Veronica\Documents\McAfee Vaults
2013-11-24 12:21 - 2012-03-11 07:04 - 00000000 ____D C:\users\Veronica
2013-11-24 12:21 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\registration
2013-11-20 08:22 - 2012-08-11 19:09 - 00000000 ____D C:\ProgramData\CanonIJPLM
2013-11-20 08:01 - 2012-06-26 22:33 - 00001855 _____ C:\Users\Public\Desktop\McAfee Total Protection.lnk
2013-11-20 08:00 - 2012-02-16 16:22 - 01114337 _____ C:\Windows\WindowsUpdate.log
2013-11-20 07:57 - 2012-02-16 16:56 - 00000908 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-11-20 07:56 - 2012-02-16 16:56 - 00000912 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-11-20 07:56 - 2009-07-13 21:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2013-11-20 07:56 - 2009-07-13 20:51 - 00067807 _____ C:\Windows\setupact.log
2013-11-19 17:24 - 2009-07-13 20:45 - 00024608 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2013-11-19 17:24 - 2009-07-13 20:45 - 00024608 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2013-11-19 17:21 - 2009-07-13 21:13 - 00779724 _____ C:\Windows\System32\PerfStringBackup.INI
2013-11-19 17:17 - 2012-06-26 22:31 - 00000000 ____D C:\Program Files (x86)\McAfee
2013-11-19 17:16 - 2010-11-20 19:47 - 00433534 _____ C:\Windows\PFRO.log
2013-11-16 06:28 - 2013-11-16 06:28 - 00262144 _____ C:\Windows\Minidump\111613-57626-01.dmp
2013-11-16 06:28 - 2013-02-23 07:03 - 460462715 _____ C:\Windows\MEMORY.DMP
2013-11-16 06:28 - 2013-02-23 07:03 - 00000000 ____D C:\Windows\Minidump
2013-11-14 18:53 - 2013-11-14 18:51 - 00000000 ____D C:\0b75057b47c380cb1d342fa5
2013-11-14 18:51 - 2013-07-19 22:09 - 00000000 ____D C:\Windows\System32\MRT
2013-11-14 18:51 - 2012-03-11 09:45 - 82896128 _____ (Microsoft Corporation) C:\Windows\System32\MRT.exe
2013-11-10 12:51 - 2013-11-10 12:51 - 00262144 _____ C:\Windows\Minidump\111013-26052-01.dmp

==================== Known DLLs (Whitelisted) ================


==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

TDL4: custom:26000022 <===== ATTENTION!

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points  =========================

11
Restore point made on: 2013-10-13 15:48:59
Restore point made on: 2013-10-13 16:01:56
Restore point made on: 2013-10-18 17:03:21
Restore point made on: 2013-10-22 17:00:27
Restore point made on: 2013-10-25 18:50:14
Restore point made on: 2013-10-27 16:00:31
Restore point made on: 2013-11-05 10:50:15
Restore point made on: 2013-11-10 19:24:41
Restore point made on: 2013-11-14 18:48:57
Restore point made on: 2013-11-19 14:48:17
Restore point made on: 2013-11-20 08:02:01

==================== Memory info ===========================

Percentage of memory in use: 14%
Total physical RAM: 4043.86 MB
Available physical RAM: 3457.68 MB
Total Pagefile: 4042.01 MB
Available Pagefile: 3451.9 MB
Total Virtual: 8192 MB
Available Virtual: 8191.87 MB

==================== Drives ================================

Drive c: (TI106321W0B) (Fixed) (Total:581.04 GB) (Free:527.74 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive d: (System) (Fixed) (Total:1.46 GB) (Free:1.27 GB) NTFS ==>[System with boot components (obtained from reading drive)]
ATTENTION: Malware custom entry on BCD on drive d: detected.
Drive e: (Repair disc Windows 7 64-bit) (CDROM) (Total:0.16 GB) (Free:0 GB) UDF
Drive f: (MONTEZ8GB) (Removable) (Total:7.53 GB) (Free:7.53 GB) FAT32
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 596 GB) (Disk ID: 010ED62A)
Partition 1: (Active) - (Size=1 GB) - (Type=27)
Partition 2: (Not Active) - (Size=581 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=14 GB) - (Type=17)

========================================================
Disk: 1 (MBR Code: Windows XP) (Size: 8 GB) (Disk ID: C3072E18)
Partition 1: (Not Active) - (Size=8 GB) - (Type=0C)


LastRegBack: 2013-11-05 12:21

==================== End Of Log ============================

 

Thanks in advance for any help with this matter!

Attached Files

  • Attached File  FRST.txt   12.71KB   0 downloads

Edited by hamluis, 10 December 2013 - 11:26 AM.
Moved from Win 7 to Malware Removal Logs - Hamluis.


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Posted 14 December 2013 - 08:15 PM

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