I'm hoping someone can help me. I've been reading lots of posts on this forum and trying to follow the instructions but I'm not getting very far.
I can't remember what others have said this virus is called, but it's the one with the white screen and it says in the top left hand corner "Please connect to the Internet". Eventually a window comes up saying that we've been tracked watching pornographic material and to pay a fine of £100 to get the pc unlocked.
I've tried to do a system restore and it didn't work.
I can get into the computer by pressing F8 and selecting "Safe mode with networking".
I made a disk of Emsisoft Emergency Kit and put it in the infected pc. Managed somehow (not quite sure how!) to run it. It found 4 things. I made sure the ticks were in the boxes and clicked quarantine - this only quarantined 3 out of the 4. The last one that it couldn't do was "HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\SOFTOMATE.IETOOLBAR.1"
I re-booted and it went back to the white screen - so I switched it straight off.
The pc is running Windows XP. I'm posting this on my laptop.
I'm not sure on what other information is needed.
If I've posted this in the wrong place, many apologies and please move to the correct place.
Thanks in advance for any help.