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Suspected virus from email attachment


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7 replies to this topic

#1 jmarks2_att

jmarks2_att

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Posted 09 December 2013 - 02:07 PM

I received an email that I thought was from PayPal.  The email had an attachment that I opened and I may have acquired a virus. I sent the email with the attachment to PayPal and asked them if it was legitimate.  They responded that it was NOT legitimate and in the Subject Line of their reply were the words: "WARNING: VIRUS REMOVED". I used System Restore to restore my computer to an earlier date.  I ran a full scan with Malwarebytes AntiMalware & AntiRootkit; Trend Micro Antivirus & RootkitBuster software.  Initially I was unable to run the Malwarebytes programs but was able to do so in the Safe mode.  The programs did not find anything identified as a virus. I do have a suspicious window that appears when I restart the computer and it only closes when I click beside it. The window has one line in it that reads: "C:\\WINDOWS\System32\cmd.exe".  I have attached copies of the logs requested. Can you recommend how to find and remove the virus (if there is one)? Thank in advance for your help. 

 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.45.2
Run by JMarks at 11:33:04 on 2013-12-09
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3572.2045 [GMT -7:00]
.
AV: Trend Micro Titanium Maximum Security *Enabled/Updated* {7D2296BC-32CC-4519-917E-52E652474AF5}
.
============== Running Processes ================
.
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
C:\Program Files\Intel\WiFi\bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\idt\dellxpm09b_6017v022\wdm\stacsv.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe
C:\Program Files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Nuance\PDF Professional 7\PDFProFiltSrv.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files\Trend Micro\RUBotted\RUBotSrv.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\AESTFltr.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Intel\WiFi\bin\ZCfgSvc.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
C:\Program Files\Trend Micro\RUBotted\RUBottedGUI.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\dlcxcoms.exe
C:\WINDOWS\System32\alg.exe
C:\Documents and Settings\JMarks\Desktop\HijackThis.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Nuance\PDF Professional 7\NuanceWDS.exe
C:\WINDOWS\system32\SearchFilterHost.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
mStart Page = about:blank
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - c:\program files\trend micro\amsp\module\20004\3.0.1251\6.8.1118\TmIEPlg.dll
BHO: TSToolbarBHO: {43C6D902-A1C5-45c9-91F6-FD9E90337E18} - c:\program files\trend micro\titanium\uiframework\ToolbarIE.dll
BHO: PlusIEEventHelper Class: {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - c:\program files\nuance\pdf professional 7\bin\PlusIEContextMenu.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - c:\program files\trend micro\amsp\module\20002\8.0.1109\8.0.1109\TmBpIe32.dll
BHO: ZeonIEEventHelper Class: {DA986D7D-CCAF-47B2-84FE-BFA1549BEBF9} - c:\program files\nuance\pdf professional 7\bin\ZeonIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Trend Micro Toolbar: {CCAC5586-44D7-4c43-B64A-F042461A97D2} - c:\program files\trend micro\titanium\uiframework\ToolbarIE.dll
TB: DocuCom PDF: {E3286BF1-E654-42FF-B4A6-5E111731DF6B} - c:\program files\nuance\pdf professional 7\bin\ZeonIEFavClient.dll
mRun: [AESTFltr] c:\windows\system32\AESTFltr.exe /NoDlg
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [CmUsbSound] RunDll32 cmcnfgu.cpl,CMICtrlWnd
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wifi\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\common files\intel\wirelesscommon\iFrmewrk.exe" /tf Intel Wireless Tray
mRun: [Trend Micro Client Framework] "c:\program files\trend micro\uniclient\uifrmwrk\UIWatchDog.exe"
mRun: [Trend Micro BTC] "c:\program files\trend micro\titanium\plugin\tmdc\TMDC.exe" -btc
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [DLCXCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCXtime.dll,_RunDLLEntry@16
mRun: [Trend Micro RUBotted V2.0 Beta] c:\program files\trend micro\rubotted\RUBottedGUI.exe
dRunOnce: [RunNarrator] Narrator.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:255
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: Append the content of the link to existing PDF file - c:\program files\nuance\pdf professional 7\bin\ZeonIEFavClient.dll/ZeonIEAppend.HTML
IE: Append the content of the selected links to existing PDF file - c:\program files\nuance\pdf professional 7\bin\ZeonIEFavClient.dll/ZeonIEAppendSelLinks.HTML
IE: Append to existing PDF file - c:\program files\nuance\pdf professional 7\bin\ZeonIEFavClient.dll/ZeonIEAppend.HTML
IE: Create PDF file - c:\program files\nuance\pdf professional 7\bin\ZeonIEFavClient.dll/ZeonIECapture.HTML
IE: Create PDF file from the content of the link - c:\program files\nuance\pdf professional 7\bin\ZeonIEFavClient.dll/ZeonIECapture.HTML
IE: Create PDF files from the selected links - c:\program files\nuance\pdf professional 7\bin\ZeonIEFavClient.dll/ZeonIECaptureSelLinks.HTML
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Open with Nuance PDF Converter 7 - c:\program files\nuance\pdf professional 7\cnvres_eng.dll /100
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Trusted Zone: dell.com
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: mcafee.com
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1264278975125
TCP: NameServer = 192.168.0.1 205.171.3.25
TCP: Interfaces\{997C895B-BE4B-4E3A-9EFB-79303E24E762} : DHCPNameServer = 192.168.0.1 205.171.3.25
Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - c:\program files\trend micro\amsp\module\20002\8.0.1109\8.0.1109\TmBpIe32.dll
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - c:\program files\trend micro\amsp\module\20004\3.0.1251\6.8.1118\TmIEPlg.dll
Handler: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - c:\program files\trend micro\titanium\uiframework\ToolbarIE.dll
Handler: tmtbim - {0B37915C-8B98-4B9E-80D4-464D2C830D10} - c:\program files\trend micro\titanium\uiframework\ProToolbarIMRatingActiveX.dll
SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
============= SERVICES / DRIVERS ===============
.
R0 TMEBC;TMEBC;c:\windows\system32\drivers\TMEBC32.sys [2013-9-28 40736]
R1 tmeext;tmeext;c:\windows\system32\drivers\tmeext.sys [2013-9-28 90528]
R1 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2013-9-28 83352]
R2 Amsp;Trend Micro Solution Platform;c:\program files\trend micro\amsp\coreServiceShell.exe [2013-9-28 287256]
R2 Credential Vault Host Control Service;Credential Vault Host Control Service;c:\program files\broadcom corporation\broadcom ush host components\cv\bin\HostControlService.exe [2008-7-31 808296]
R2 Credential Vault Host Storage;Credential Vault Host Storage;c:\program files\broadcom corporation\broadcom ush host components\cv\bin\HostStorageService.exe [2008-7-31 21352]
R2 Garmin Core Update Service;Garmin Core Update Service;c:\program files\garmin\core update service\Garmin.Cartography.MapUpdate.CoreService.exe [2013-9-19 250200]
R2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2013-2-28 36600]
R2 PDFProFiltSrv;PDFProFiltSrv;c:\program files\nuance\pdf professional 7\PDFProFiltSrv.exe [2011-9-9 135016]
R2 RUBotSrv;Trend Micro RUBotted Service;c:\program files\trend micro\rubotted\RUBotSrv.exe [2013-12-9 443416]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2009-8-29 108160]
R3 cvusbdrv;Broadcom USH CV;c:\windows\system32\drivers\cvusbdrv.sys [2009-8-29 32808]
R3 dlcx_device;dlcx_device;c:\windows\system32\dlcxcoms.exe -service --> c:\windows\system32\dlcxcoms.exe -service [?]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y5132.sys [2013-9-22 244368]
R3 NETwNx32;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows XP 32 Bit;c:\windows\system32\drivers\NETwNx32.sys [2013-9-23 7477760]
R3 TdxMrMINI;TdxMrMINI;c:\windows\system32\drivers\TdxMrMini.sys [2011-4-22 247808]
R3 TdxVGAMINI;TdxVGAMINI;c:\windows\system32\drivers\TdxVgaMini.sys [2011-4-22 253184]
R3 tmnciesc;tmnciesc;c:\windows\system32\drivers\tmnciesc.sys [2013-9-28 282272]
S0 cerc6;cerc6; [x]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 ADM851X;ADM851X USB To Fast Ethernet Adapter;c:\windows\system32\drivers\ADM851X.sys [2011-4-22 22144]
S3 cpudrv;cpudrv;c:\program files\systemrequirementslab\cpudrv.sys [2011-6-2 11336]
S3 OnlineStorageService;OnlineStorageService;c:\program files\trend micro safesync\hrfscore.exe [2013-5-14 3983656]
S3 PTDUBus;PANTECH UM175 Composite Device Driver ;c:\windows\system32\drivers\PTDUBus.sys [2011-2-17 54416]
S3 PTDUMdm;PANTECH UM175 Drivers;c:\windows\system32\drivers\PTDUMdm.sys [2011-2-17 160272]
S3 PTDUVsp;PANTECH UM175 Diagnostic Port;c:\windows\system32\drivers\PTDUVsp.sys [2011-2-17 160272]
S3 PTDUWFLT;PTDUWWAN Filter Driver;c:\windows\system32\drivers\PTDUWFLT.sys [2011-2-17 11920]
S3 PTDUWWAN;PANTECH UM175 WWAN Driver;c:\windows\system32\drivers\PTDUWWAN.sys [2011-2-17 113680]
S3 TdxVGAUSB;TARGUS USB 2.0 VGA DOCK DEVICE(USB);c:\windows\system32\drivers\TdxVGAUSB.SYS [2011-4-22 34944]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 754856]
S4 U2VSvr;U2VSvr;c:\windows\system32\U2VSvr.exe [2011-4-22 172032]
.
=============== File Associations ===============
.
ShellExec: Foxit Reader.exe: print="c:\program files\foxit software\foxit reader\Foxit Reader.exe"/p "%1" 
ShellExec: Foxit Reader.exe: printto="c:\program files\foxit software\foxit reader\Foxit Reader.exe"/t "%1" "%2" "%3" "%4" 
.
=============== Created Last 30 ================
.
.
==================== Find3M  ====================
.
2013-11-13 22:09:20 209432 ----a-w- c:\windows\RegBootClean.exe
2013-10-13 07:25:38 920064 ----a-w- c:\windows\system32\wininet.dll
2013-10-13 07:25:08 43520 ----a-w- c:\windows\system32\licmgr10.dll
2013-10-13 07:25:02 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-10-13 07:24:17 18944 ----a-w- c:\windows\system32\corpol.dll
2013-10-13 06:57:59 385024 ----a-w- c:\windows\system32\html.iec
2013-10-12 15:56:19 278528 ----a-w- c:\windows\system32\oakley.dll
2013-10-09 13:12:48 287744 ----a-w- c:\windows\system32\gdi32.dll
2013-10-08 21:22:29 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-08 21:22:29 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-10-08 13:50:41 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-10-08 13:29:36 145408 ----a-w- c:\windows\system32\javacpl.cpl
2013-10-07 10:59:21 603136 ----a-w- c:\windows\system32\crypt32.dll
2013-10-05 01:14:01 7168 ----a-w- c:\windows\system32\xpsp4res.dll
2013-09-28 19:16:44 59 ----a-w- c:\windows\system32\SupportTool.exe.bat
2008-04-13 23:00:00 94784 --sh--w- c:\windows\twain.dll
2008-04-13 23:00:00 50688 --sh--w- c:\windows\twain_32.dll
2011-02-08 13:33:55 978944 --sha-w- c:\windows\system32\mfc42.dll
2008-04-13 23:00:00 57344 --sh--w- c:\windows\system32\msvcirt.dll
2008-04-13 23:00:00 413696 --sh--w- c:\windows\system32\msvcp60.dll
2008-04-13 23:00:00 343040 --sh--w- c:\windows\system32\msvcrt.dll
2013-01-26 03:55:44 552448 --sh--w- c:\windows\system32\oleaut32.dll
2008-04-13 23:00:00 84992 --sh--w- c:\windows\system32\olepro32.dll
2008-04-13 23:00:00 11776 --sh--w- c:\windows\system32\regsvr32.exe
.
============= FINISH: 11:33:30.65 ===============
 

Attached Files



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#2 nasdaq

nasdaq

  • Malware Response Team
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  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:11:56 PM

Posted 12 December 2013 - 09:53 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Nothing suspicious was found on your DDS log. Let check further.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from one of these locations:
Link 1
Link 2
IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
RcAuto1.gif
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
whatnext.png
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please restart the computer before running this security check.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.
===

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 jmarks2_att

jmarks2_att
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Posted 12 December 2013 - 01:50 PM

Thanks for your thorough and timely response to my post.  I was able to complete all of the steps you recommended and am pasting the following logs to this post:

   1.  AdwCleaner[R1].txt log

   2.  AdwCleaner[S0].txt log

   3.  JRT.txt log

   4.  ComboFix.txt log

Thank you again for your help.   Regards,  John Marks

 

1.  AdwCleaner[R1].txt log

 

# AdwCleaner v3.015 - Report created 12/12/2013 at 10:49:16

# Updated 10/12/2013 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : JMarks - JDM-M2400
# Running from : C:\Documents and Settings\JMarks\Desktop\adwcleaner.exe
# Option : Scan
 
***** [ Services ] *****
 
***** [ Files / Folders ] *****
File Found : C:\END
Folder Found : C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\heoldelcflnigdllmlopiefhkkobendj
Folder Found : C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\icpgjfneehieebagbmdbhnlpiopdcmna
Folder Found C:\Documents and Settings\All Users\Application Data\AVG SafeGuard toolbar
Folder Found C:\Documents and Settings\All Users\Application Data\boost_interprocess
Folder Found C:\Documents and Settings\All Users\Application Data\SpeedyPC Software
Folder Found C:\Documents and Settings\JMarks\Application Data\AVG SafeGuard toolbar
Folder Found C:\Documents and Settings\JMarks\Application Data\DriverCure
Folder Found C:\Documents and Settings\JMarks\Application Data\SpeedyPC Software
Folder Found C:\Documents and Settings\JMarks\Local Settings\Application Data\AVG SafeGuard toolbar
Folder Found C:\Documents and Settings\JMarks\Local Settings\Application Data\Conduit
Folder Found C:\Program Files\AVG SafeGuard toolbar
Folder Found C:\Program Files\BatBrowse
Folder Found C:\Program Files\Common Files\AVG Secure Search
Folder Found C:\Program Files\MyPC Backup
 
***** [ Shortcuts ] *****
 
***** [ Registry ] *****
Key Found : HKCU\Software\APN PIP
Key Found : HKCU\Software\FLEXnet
Key Found : HKCU\Software\InstallCore
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3041D03E-FD4B-44E0-B742-2D9B88305F98}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3041D03E-FD4B-44E0-B742-2D9B88305F98}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Key Found : HKCU\Software\SpeedyPC Software
Key Found : HKCU\Software\YahooPartnerToolbar
Key Found : HKLM\Software\AskBarDis
Key Found : HKLM\SOFTWARE\Classes\CLSID\{9AFB8248-617F-460D-9366-D71CDEDA3179}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\heoldelcflnigdllmlopiefhkkobendj
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2C06&SUBSYS_14F1000F
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HFRS_is1
Key Found : HKLM\Software\PIP
Key Found : HKLM\Software\SpeedyPC Software
Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
 
***** [ Browsers ] *****
-\\ Internet Explorer v8.0.6001.18702
 
-\\ Google Chrome v
 
[ File : C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]
 
*************************
AdwCleaner[R1].txt - [4471 octets] - [12/12/2013 10:49:16]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [4531 octets] ##########

 

2.  AdwCleaner[S0].txt log

 

# AdwCleaner v3.015 - Report created 12/12/2013 at 10:53:48

# Updated 10/12/2013 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : JMarks - JDM-M2400
# Running from : C:\Documents and Settings\JMarks\Desktop\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
***** [ Files / Folders ] *****
Folder Deleted : C:\Documents and Settings\All Users\Application Data\AVG SafeGuard toolbar
Folder Deleted : C:\Documents and Settings\All Users\Application Data\boost_interprocess
Folder Deleted : C:\Documents and Settings\All Users\Application Data\SpeedyPC Software
Folder Deleted : C:\Program Files\AVG SafeGuard toolbar
Folder Deleted : C:\Program Files\BatBrowse
Folder Deleted : C:\Program Files\MyPC Backup
Folder Deleted : C:\Program Files\Common Files\AVG Secure Search
Folder Deleted : C:\Documents and Settings\JMarks\Local Settings\Application Data\AVG SafeGuard toolbar
Folder Deleted : C:\Documents and Settings\JMarks\Local Settings\Application Data\Conduit
Folder Deleted : C:\Documents and Settings\JMarks\Application Data\AVG SafeGuard toolbar
Folder Deleted : C:\Documents and Settings\JMarks\Application Data\DriverCure
Folder Deleted : C:\Documents and Settings\JMarks\Application Data\SpeedyPC Software
[!] Folder Deleted : C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\heoldelcflnigdllmlopiefhkkobendj
[!] Folder Deleted : C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\icpgjfneehieebagbmdbhnlpiopdcmna
File Deleted : C:\END
 
***** [ Shortcuts ] *****
 
***** [ Registry ] *****
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\heoldelcflnigdllmlopiefhkkobendj
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2C06&SUBSYS_14F1000F
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HFRS_is1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9AFB8248-617F-460D-9366-D71CDEDA3179}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3041D03E-FD4B-44E0-B742-2D9B88305F98}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3041D03E-FD4B-44E0-B742-2D9B88305F98}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\FLEXnet
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\SpeedyPC Software
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\Software\AskBarDis
Key Deleted : HKLM\Software\PIP
Key Deleted : HKLM\Software\SpeedyPC Software
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536
 
***** [ Browsers ] *****
-\\ Internet Explorer v8.0.6001.18702
-\\ Google Chrome v
 
[ File : C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]
 
*************************
AdwCleaner[R1].txt - [4611 octets] - [12/12/2013 10:49:16]
AdwCleaner[S0].txt - [4654 octets] - [12/12/2013 10:53:48]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [4714 octets] ##########

 

 

3. JRT.txt log

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Microsoft Windows XP x86
Ran by JMarks on Thu 12/12/2013 at 10:59:54.15
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
~~~ Services
 
~~~ Registry Values
 
~~~ Registry Keys
 
~~~ Files
 
Successfully deleted: [File] "C:\Documents and Settings\JMarks\appdata\locallow\SkwConfig.bin"
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Documents and Settings\JMarks\Local Settings\Application Data\cre"
 
~~~ Chrome
 
Successfully deleted: [Folder] C:\Documents and Settings\JMarks\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\ihdkejbciahopmbagpnjmmkkdpfpaaak
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 12/12/2013 at 11:02:32.12
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

4.  ComboFix.txt log

 

ComboFix 13-12-12.03 - JMarks 12/12/2013  11:10:46.1.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3572.2896 [GMT -7:00]
Running from: c:\documents and settings\JMarks\Desktop\ComboFix.exe
AV: Trend Micro Titanium Maximum Security *Disabled/Updated* {7D2296BC-32CC-4519-917E-52E652474AF5}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Application Data\TEMP
c:\documents and settings\JMarks\Desktop\Security Center.lnk
c:\windows\system32\Cache
c:\windows\system32\Cache\075884af680ff6dc.fb
c:\windows\system32\Cache\227113dfa1ca894d.fb
c:\windows\system32\Cache\49fbbc5a8678d502.fb
c:\windows\system32\Cache\5c54eb1a1655b076.fb
c:\windows\system32\Cache\613e8ce7ab7106af.fb
c:\windows\system32\Cache\633a76311867bd11.fb
c:\windows\system32\Cache\691f14230153a9e1.fb
c:\windows\system32\Cache\6cb409d7ac73d9f1.fb
c:\windows\system32\Cache\7614bd6cfa99e546.fb
c:\windows\system32\Cache\77664b6ccc36be9f.fb
c:\windows\system32\Cache\881b3593316772f0.fb
c:\windows\system32\Cache\98657d0579ae1930.fb
c:\windows\system32\Cache\b35553de56440048.fb
c:\windows\system32\Cache\d5c0f4e7bbe35bf3.fb
c:\windows\system32\Cache\d9ca663388d21ec0.fb
c:\windows\system32\Cache\f2cda51fd108941f.fb
c:\windows\system32\Cache\f34d8db84131d925.fb
c:\windows\system32\patch.exe
c:\windows\system32\service
c:\windows\system32\service\11022012_TIS17_SfFniAU.log
c:\windows\system32\system
G:\Autorun.inf
.
.
(((((((((((((((((((((((((   Files Created from 2013-11-12 to 2013-12-12  )))))))))))))))))))))))))))))))
.
.
2013-12-12 17:59 . 2013-12-12 17:59 -------- d-----w- c:\windows\ERUNT
2013-12-12 17:32 . 2013-12-12 18:06 -------- d-----w- C:\AdwCleaner
2013-12-09 15:44 . 2013-12-09 15:44 -------- d-----w- c:\program files\WinPcap
2013-12-09 07:33 . 2013-12-09 07:42 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)
2013-12-09 07:33 . 2013-12-09 18:45 51416 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2013-12-09 07:25 . 2013-12-09 07:25 -------- d-----w- c:\windows\system32\wbem\Repository
2013-12-08 04:07 . 2013-12-08 04:07 -------- d-----w- C:\spoolerlogs
2013-11-26 00:17 . 2013-11-26 00:17 -------- d-----w- c:\program files\Chami
2013-11-16 06:17 . 2013-11-16 06:17 -------- d-----w- c:\documents and settings\JMarks\Local Settings\Application Data\Help
2013-11-16 04:35 . 2013-11-16 08:18 -------- d-----w- c:\documents and settings\JMarks\Application Data\FreeFileSync
2013-11-16 04:34 . 2013-11-16 04:34 -------- d-----w- c:\program files\FreeFileSync
2013-11-13 23:02 . 2013-11-13 23:02 -------- d-----w- c:\documents and settings\JMarks\Application Data\Ashisoft
2013-11-13 23:02 . 2013-11-13 23:02 -------- d-----w- c:\program files\Duplicate File Finder
2013-11-13 21:44 . 2013-11-13 21:44 -------- d-----w- c:\documents and settings\All Users\Application Data\Urban Twilight Studios
2013-11-13 16:11 . 2013-12-09 07:25 -------- d-----w- c:\documents and settings\Administrator
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-11-13 22:09 . 2013-10-01 05:00 209432 ----a-w- c:\windows\RegBootClean.exe
2013-11-13 02:59 . 2008-04-13 23:00 150528 ----a-w- c:\windows\system32\imagehlp.dll
2013-11-07 05:38 . 2008-04-13 23:00 591360 ----a-w- c:\windows\system32\rpcrt4.dll
2013-11-06 01:03 . 2009-08-29 23:25 7168 ----a-w- c:\windows\system32\xpsp4res.dll
2013-10-30 02:26 . 2008-04-13 23:00 1879040 ----a-w- c:\windows\system32\win32k.sys
2013-10-29 07:57 . 2008-04-13 23:00 920064 ----a-w- c:\windows\system32\wininet.dll
2013-10-29 07:57 . 2008-04-13 23:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2013-10-29 07:57 . 2008-04-13 23:00 18944 ----a-w- c:\windows\system32\corpol.dll
2013-10-29 07:57 . 2008-04-13 23:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-10-29 00:45 . 2008-04-13 23:00 385024 ----a-w- c:\windows\system32\html.iec
2013-10-23 23:45 . 2008-04-13 23:00 172032 ----a-w- c:\windows\system32\scrrun.dll
2013-10-12 15:56 . 2008-04-13 23:00 278528 ----a-w- c:\windows\system32\oakley.dll
2013-10-09 13:12 . 2008-04-13 23:00 287744 ----a-w- c:\windows\system32\gdi32.dll
2013-10-08 21:22 . 2013-10-04 23:38 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-08 21:22 . 2013-10-04 23:38 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-10-08 13:50 . 2013-10-31 17:53 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-10-08 13:29 . 2013-10-31 17:53 145408 ----a-w- c:\windows\system32\javacpl.cpl
2013-10-07 10:59 . 2008-04-13 23:00 603136 ----a-w- c:\windows\system32\crypt32.dll
2013-09-28 19:16 . 2013-09-28 19:16 59 ----a-w- c:\windows\system32\SupportTool.exe.bat
2008-04-13 23:00 94784 --sh--w- c:\windows\twain.dll
2008-04-13 23:00 50688 --sh--w- c:\windows\twain_32.dll
2011-02-08 13:33 978944 --sha-w- c:\windows\system32\mfc42.dll
2008-04-13 23:00 57344 --sh--w- c:\windows\system32\msvcirt.dll
2008-04-13 23:00 413696 --sh--w- c:\windows\system32\msvcp60.dll
2008-04-13 23:00 343040 --sh--w- c:\windows\system32\msvcrt.dll
2013-01-26 03:55 552448 --sh--w- c:\windows\system32\oleaut32.dll
2008-04-13 23:00 84992 --sh--w- c:\windows\system32\olepro32.dll
2008-04-13 23:00 11776 --sh--w- c:\windows\system32\regsvr32.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00HumyoPaired]
@="{A203F945-39E9-4286-AFA2-F3ADFCD5FAAA}"
[HKEY_CLASSES_ROOT\CLSID\{A203F945-39E9-4286-AFA2-F3ADFCD5FAAA}]
2013-01-26 01:40 1767720 ----a-w- c:\program files\Trend Micro SafeSync\HrfsShellExtension.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00HumyoPriority]
@="{6F1BB626-1107-4b82-B322-54C5E64461B8}"
[HKEY_CLASSES_ROOT\CLSID\{6F1BB626-1107-4b82-B322-54C5E64461B8}]
2013-01-26 01:40 1767720 ----a-w- c:\program files\Trend Micro SafeSync\HrfsShellExtension.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00HumyoProblem]
@="{7479C9AF-DA81-4944-92E5-23E49390BB2B}"
[HKEY_CLASSES_ROOT\CLSID\{7479C9AF-DA81-4944-92E5-23E49390BB2B}]
2013-01-26 01:40 1767720 ----a-w- c:\program files\Trend Micro SafeSync\HrfsShellExtension.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00HumyoSynced]
@="{7479C9AF-DA81-4944-92E5-23E49390BB2A}"
[HKEY_CLASSES_ROOT\CLSID\{7479C9AF-DA81-4944-92E5-23E49390BB2A}]
2013-01-26 01:40 1767720 ----a-w- c:\program files\Trend Micro SafeSync\HrfsShellExtension.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00HumyoSyncing]
@="{7479C9AF-DA81-4944-92E5-23E49390BB29}"
[HKEY_CLASSES_ROOT\CLSID\{7479C9AF-DA81-4944-92E5-23E49390BB29}]
2013-01-26 01:40 1767720 ----a-w- c:\program files\Trend Micro SafeSync\HrfsShellExtension.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00HumyoUnavailable]
@="{66669544-5639-4922-99C8-CE7A86651364}"
[HKEY_CLASSES_ROOT\CLSID\{66669544-5639-4922-99C8-CE7A86651364}]
2013-01-26 01:40 1767720 ----a-w- c:\program files\Trend Micro SafeSync\HrfsShellExtension.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AESTFltr"="c:\windows\system32\AESTFltr.exe" [2008-05-20 466944]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-06-15 178712]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-04-30 196608]
"IntelZeroConfig"="c:\program files\Intel\WiFi\bin\ZCfgSvc.exe" [2013-02-21 1407728]
"IntelWireless"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2013-02-21 1211120]
"Trend Micro Client Framework"="c:\program files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe" [2013-07-23 136600]
"Trend Micro BTC"="c:\program files\Trend Micro\Titanium\plugin\TMDC\TMDC.exe" [2013-08-27 1705024]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-08-01 13537280]
"DLCXCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLCXtime.dll" [2006-10-16 106496]
"Trend Micro RUBotted V2.0 Beta"="c:\program files\Trend Micro\RUBotted\RUBottedGUI.exe" [2013-07-26 1102872]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-13 53760]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Bluetooth.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Bluetooth.lnk
backup=c:\windows\pss\Bluetooth.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Trend Micro SafeSync.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Trend Micro SafeSync.lnk
backup=c:\windows\pss\Trend Micro SafeSync.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Windows Search.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Windows Search.lnk
backup=c:\windows\pss\Windows Search.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^JMarks^Start Menu^Programs^Startup^hpqtra08.exe]
path=c:\documents and settings\JMarks\Start Menu\Programs\Startup\hpqtra08.exe
backup=c:\windows\pss\hpqtra08.exeStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSystemDetect]
c:\documents and settings\JMarks\Start Menu\Programs\Dell\Dell System Detect.appref-ms [X]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UserFaultCheck]
c:\windows\system32\dumprep 0 -u [X]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DLCXCATS-OLD]
2006-10-16 06:31 106496 ----a-w- c:\windows\system32\spool\drivers\w32x86\3\dlcxtime.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dlcxmon.exe]
2007-01-12 17:57 292336 ----a-w- c:\program files\Dell Photo AIO Printer 926\dlcxmon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GarminExpressTrayApp]
2013-09-19 14:47 1093976 ----a-w- c:\program files\Garmin\Express Tray\ExpressTray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2010-05-05 00:41 136176 ----atw- c:\documents and settings\JMarks\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2007-10-15 04:17 49152 ----a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelWireless]
2013-02-21 21:13 1211120 ----a-w- c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelZeroConfig]
2013-02-21 22:34 1407728 ----a-w- c:\program files\Intel\WiFi\bin\ZCfgSvc.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM]
2009-05-05 23:06 222496 ----a-w- c:\documents and settings\All Users\Application Data\FLEXnet\Connect\11\ISUSPM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MemoryCardManager]
2006-11-03 23:04 304008 ----a-w- c:\program files\Dell Photo AIO Printer 926\memcard.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Nuance PDF Converter Professional 7-reminder]
2011-09-06 21:47 333672 ----a-w- c:\program files\Nuance\PDF Professional 7\Ereg\Ereg.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
2008-08-01 14:41 13537280 ----a-w- c:\windows\system32\nvcpl.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NVHotkey]
2008-08-01 14:41 90112 ----a-w- c:\windows\system32\nvhotkey.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
2008-08-01 14:41 86016 ----a-w- c:\windows\system32\nvmctray.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
2008-08-01 14:41 1630208 ----a-w- c:\windows\system32\nwiz.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PDF7 Registry Controller]
2011-09-09 08:13 141160 ----a-w- c:\program files\Nuance\PDF Professional 7\RegistryController.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PDFProHook]
2011-11-03 17:21 1787752 ----a-w- c:\program files\Nuance\PDF Professional 7\PdfPro7Hook.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2013-07-02 15:16 254336 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SysTrayApp]
2008-05-22 23:31 442467 ----a-w- c:\program files\IDT\WDM\sttray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\WINDOWS\\system32\\mmc.exe"=
"c:\\WINDOWS\\system32\\dlcxcoms.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
.
R0 TMEBC;TMEBC;c:\windows\system32\drivers\TMEBC32.sys [9/28/2013 12:18 PM 40736]
R1 tmeext;tmeext;c:\windows\system32\drivers\tmeext.sys [9/28/2013 12:18 PM 90528]
R1 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [9/28/2013 12:18 PM 83352]
R2 Credential Vault Host Control Service;Credential Vault Host Control Service;c:\program files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe [7/31/2008 8:41 PM 808296]
R2 Credential Vault Host Storage;Credential Vault Host Storage;c:\program files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe [7/31/2008 8:41 PM 21352]
R2 Garmin Core Update Service;Garmin Core Update Service;c:\program files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [9/19/2013 7:46 AM 250200]
R2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2/28/2013 6:48 PM 36600]
R2 PDFProFiltSrv;PDFProFiltSrv;c:\program files\Nuance\PDF Professional 7\PDFProFiltSrv.exe [9/9/2011 1:13 AM 135016]
R2 RUBotSrv;Trend Micro RUBotted Service;c:\program files\Trend Micro\RUBotted\RUBotSrv.exe [12/9/2013 8:44 AM 443416]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [8/29/2009 1:14 PM 108160]
R3 cvusbdrv;Broadcom USH CV;c:\windows\system32\drivers\cvusbdrv.sys [8/29/2009 2:25 PM 32808]
R3 dlcx_device;dlcx_device;c:\windows\system32\dlcxcoms.exe -service --> c:\windows\system32\dlcxcoms.exe -service [?]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y5132.sys [9/22/2013 3:33 AM 244368]
R3 NETwNx32;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows XP 32 Bit;c:\windows\system32\drivers\NETwNx32.sys [9/23/2013 10:26 AM 7477760]
R3 TdxMrMINI;TdxMrMINI;c:\windows\system32\drivers\TdxMrMini.sys [4/22/2011 6:03 PM 247808]
R3 TdxVGAMINI;TdxVGAMINI;c:\windows\system32\drivers\TdxVgaMini.sys [4/22/2011 6:03 PM 253184]
R3 tmnciesc;tmnciesc;c:\windows\system32\drivers\tmnciesc.sys [9/28/2013 12:18 PM 282272]
S0 cerc6;cerc6; [x]
S2 Amsp;Trend Micro Solution Platform;c:\program files\Trend Micro\AMSP\coreServiceShell.exe [9/28/2013 12:16 PM 287256]
S3 ADM851X;ADM851X USB To Fast Ethernet Adapter;c:\windows\system32\drivers\ADM851X.sys [4/22/2011 6:03 PM 22144]
S3 cpudrv;cpudrv;c:\program files\SystemRequirementsLab\cpudrv.sys [6/2/2011 10:08 AM 11336]
S3 OnlineStorageService;OnlineStorageService;c:\program files\Trend Micro SafeSync\hrfscore.exe [5/14/2013 7:36 PM 3983656]
S3 PTDUBus;PANTECH UM175 Composite Device Driver ;c:\windows\system32\drivers\PTDUBus.sys [2/17/2011 10:53 PM 54416]
S3 PTDUMdm;PANTECH UM175 Drivers;c:\windows\system32\drivers\PTDUMdm.sys [2/17/2011 10:53 PM 160272]
S3 PTDUVsp;PANTECH UM175 Diagnostic Port;c:\windows\system32\drivers\PTDUVsp.sys [2/17/2011 10:53 PM 160272]
S3 PTDUWFLT;PTDUWWAN Filter Driver;c:\windows\system32\drivers\PTDUWFLT.sys [2/17/2011 10:53 PM 11920]
S3 PTDUWWAN;PANTECH UM175 WWAN Driver;c:\windows\system32\drivers\PTDUWWAN.sys [2/17/2011 10:53 PM 113680]
S3 TdxVGAUSB;TARGUS USB 2.0 VGA DOCK DEVICE(USB);c:\windows\system32\drivers\TdxVGAUSB.SYS [4/22/2011 6:03 PM 34944]
S4 U2VSvr;U2VSvr;c:\windows\system32\U2VSvr.exe [4/22/2011 6:03 PM 172032]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ   Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ   hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2013-09-22 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-448539723-1708537768-1801674531-1003Core.job
- c:\documents and settings\JMarks\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-05-05 00:41]
.
2013-09-22 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-448539723-1708537768-1801674531-1003UA.job
- c:\documents and settings\JMarks\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-05-05 00:41]
.
.
------- Supplementary Scan -------
.
uStart Page = about:blank
mStart Page = about:blank
IE: Append the content of the link to existing PDF file - c:\program files\Nuance\PDF Professional 7\Bin\ZeonIEFavClient.dll/ZeonIEAppend.HTML
IE: Append the content of the selected links to existing PDF file - c:\program files\Nuance\PDF Professional 7\Bin\ZeonIEFavClient.dll/ZeonIEAppendSelLinks.HTML
IE: Append to existing PDF file - c:\program files\Nuance\PDF Professional 7\Bin\ZeonIEFavClient.dll/ZeonIEAppend.HTML
IE: Create PDF file - c:\program files\Nuance\PDF Professional 7\Bin\ZeonIEFavClient.dll/ZeonIECapture.HTML
IE: Create PDF file from the content of the link - c:\program files\Nuance\PDF Professional 7\Bin\ZeonIEFavClient.dll/ZeonIECapture.HTML
IE: Create PDF files from the selected links - c:\program files\Nuance\PDF Professional 7\Bin\ZeonIEFavClient.dll/ZeonIECaptureSelLinks.HTML
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Open with Nuance PDF Converter 7 - c:\program files\Nuance\PDF Professional 7\cnvres_eng.dll /100
IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
Trusted Zone: dell.com
Trusted Zone: internet
Trusted Zone: mcafee.com
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-CmUsbSound - cmcnfgu.cpl
MSConfigStartUp-FlashPlayerUpdate - c:\windows\system32\Macromed\Flash\NPSWF32_FlashUtil.exe
MSConfigStartUp-hpqSRMon - c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe
MSConfigStartUp-mxomssmenu - c:\program files\Maxtor\OneTouch Status\maxmenumgr.exe
MSConfigStartUp-Share-to-Web Namespace Daemon - c:\program files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
MSConfigStartUp-Skype - c:\program files\Skype\Phone\Skype.exe
.
.**************************************************************************
.catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-12-12 11:13
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ... 
.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
  DLCXCATS = rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-448539723-1708537768-1801674531-1003\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
Completion time: 2013-12-12  11:14:44
ComboFix-quarantined-files.txt  2013-12-12 18:14
.
Pre-Run: 15,261,999,104 bytes free
Post-Run: 15,337,041,920 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - 7B38DD4BD586107CF2EF4DEBA895E485
8F558EB6672622401DA993E1E865C861


#4 nasdaq

nasdaq

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Posted 13 December 2013 - 08:18 AM

Looking good. Please let me know if the problem persists.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

#5 jmarks2_att

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Posted 13 December 2013 - 01:13 PM

Thanks again for your help, it is very much appreciated! Below is the checkup.txt log.

 

 Results of screen317's Security Check version 0.99.77  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Trend Micro Titanium Maximum Security   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 CCleaner     
 SlimCleaner     
 Java 7 Update 45  
 Adobe Flash Player 11.9.900.117  
````````Process Check: objlist.exe by Laurent````````  
 Trend Micro RUBotted RUBottedGUI.exe  
 Trend Micro AMSP coreServiceShell.exe  
 Trend Micro UniClient UiFrmWrk uiWatchDog.exe 
 Trend Micro UniClient UiFrmWrk uiSeAgnt.exe 
 Trend Micro AMSP coreFrameworkHost.exe  
 Trend Micro RUBotted RUBotSrv.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:: 6% 
````````````````````End of Log`````````````````````` 


#6 nasdaq

nasdaq

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Posted 13 December 2013 - 02:11 PM

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===


Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful add-ons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
===

#7 jmarks2_att

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Posted 15 December 2013 - 05:45 AM

Done - Issue Closed, Thanks again!



#8 nasdaq

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Posted 15 December 2013 - 10:32 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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