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WinXP repair and/or update errors


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#1 Silverbirch1

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Posted 09 December 2013 - 12:16 PM

Hi;

I've been pulling my hair out over this for days and have searched and researched and done everything I could. Let me start from the beginning:

 

I have a custom built (by me) PC with an Asus M4A79 Deluxe mobo, AMD Phenom II x4, with 4gb RAM, running WinXP SE SP3 (Home). Full details are in my profile.   I'd been having intermittant problems with accessing the internet for the last month or so, and it was finally determined that the problem lay with XP, since no other computers in the house had problems. I do weekly maintenance such as defragging, etc., but it still had a problem. I ran my registry cleaner, which has never caused a problem before, and defragged. That's when I suddenly got a BSOD. I got out the disk that came with the original custom build, (of which only the Seagate hdd with OS remained), and tried to do a repair, but there was no option to do a repair install.

 

I went into the recovery console and did everything suggested by several tech sites and Microsoft's help site, including copying files from the disk to C: and ren catroot2, replacing ntfx.sys, etc. I did manage to get the repair option back, but after ren catroot2 as suggested, I once again did not have ntfx.sys. and now I'm back to pulling my hair out.

 

I have run chkdsk, which found errors and fixed them, I ran memtest 86 for 14 hours, with no errors on either stick of RAM, I ran bootfix, etc. I don't have a problem with wiping the drive and starting over, but I need to get my latest files backed up before I do so. Plus, my husband has HOURS of music loaded on that drive. I usually try to put copies of everything on the bigger slave drive, but I hadn't yet last week. The biggest loss would be the recent pics of our grandkids and video of the oldest grandaughter's first ballet recital. When I look for the other drive in the recovery console, it can't find it. I can only find the cd drive. :(

 

Please help before I become bald! :)

 

Thank you!



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#2 hamluis

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Posted 09 December 2013 - 09:10 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Silverbirch1

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Posted 10 December 2013 - 06:01 AM

Hi, Louis;

thank you for your response. Unfortunately, I gave up and formatted the c: drive. I was able to move all the important stuff to the larger slave drive with my Kaspersky Rescue disk. I'm still debating whether I will reload WinXP, since I do have the original disk w/ SP2, or if I want to avoid the hassle and go buy a retail version of Win7. :P The system had slowed considerably, anyway, which usually means it's time for a fresh start. I'm also thinking that the hard drive itself may be on it's way out. It's about 8 yrs old now. After what I've been through this last week, I've decided I can't trust it. :P  Oh, and I couldn't get to the desktop, lol, and couldn't download anything, either. ;)

 

Thank you again for your response. I appreciate your taking the time to answer my call for help. :)

 

E.T.


Edited by Silverbirch1, 10 December 2013 - 06:04 AM.


#4 hamluis

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Posted 10 December 2013 - 12:19 PM

:thumbup2: , thanks for letting us know.

 

Happy computing :).

 

Louis






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