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#1 goosehunter75

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Posted 08 December 2013 - 07:21 PM

Any ideas what could be causing this?  I have ran several Antivirus programs and never detected anything.  Everything works great for awhile, but all of a sudden this message pops up.  Its been going on for a couple months now.

 

 

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#2 jhayz

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Posted 08 December 2013 - 08:04 PM

It might be on the site or server side itself. Routine maintenance, temporary shutdown or check if the site is down http://www.downforeveryoneorjustme.com/


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#3 goosehunter75

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Posted 08 December 2013 - 08:34 PM

no, it happens way too often.  Several times a day on sites like yahoo and facebook.  Its really strange.  I assumed it was a virus or malware, but have not been able to detect anything.



#4 jhayz

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Posted 08 December 2013 - 08:51 PM

Check the down for everyone site to verify if its in your end side or on the site itself if this happens the next time. Is it on wired or wireless connection?

Download SecurityCheck.exe from Here

. Run SecurityCheck and follow the instruction from inside the code box.
. When the scan is finished, a notepad will automatically open as check.txt
   Please copy and paste the contents here on your next reply.

 

:step1: Try clearing your cache files : Free Ccleaner
       Ignore the Registry feature of Ccleaner as it is not recommended or needed.

:step2: Download Adwcleaner by Xplode from here.
      Click on Adwcleaner and hit the Scan button and will begin to search for PUP and malicious files. Once finished click the Clean button. Copy and   paste the log on your next reply.

:step3: Scan for Malware using free Malwarebytes
      Install then run a quick scan only after updating to the latest definition.Uncheck the trial pro version on setup and remove any found threats after    running the scan.Please post also the result.

:step4: Download JRT by thisisu from this link.
      Make sure to disable your antivirus or any running protection softwares before running JRT to avoid interferences.
      For Vista and Windows 7, right-click and Run as Administrator. In XP, double click JRT icon.
      Please be patient and let the program finish scanning.
      Once finish, a text document will open then copy-paste it on your next reply.

:step5: Check for updated network drivers on your manufacturing support site only.


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#5 goosehunter75

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Posted 09 December 2013 - 07:42 PM

Thanks!  The site was just down on my end.  Its weird everything works fine.  Then all of a sudden Internet goes completely down.  I cannot get to any sites for several minutes.  I have to close the browser and let the computer sit idle for about 5 minutes.  It is a wired connection.  I ran all of the scanners and pasted their reports.  I ran the Cache cleaner and I believe my network drivers are up to date.  Again, thanks for all the help!

 

 Results of screen317's Security Check version 0.99.77 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
McAfee Anti-Virus and Anti-Spyware  
Ad-Aware Antivirus                  
 Antivirus out of date! (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300 
 Panda Cloud Cleaner  
 Java™ 6 Update 21 
 Java version out of Date!
 Adobe Reader 9 Adobe Reader out of Date!
 Adobe Reader 10.1.7 Adobe Reader out of Date! 
 Google Chrome 31.0.1650.57 
 Google Chrome 31.0.1650.63 
````````Process Check: objlist.exe by Laurent```````` 
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbamgui.exe 
 Lavasoft Ad-Aware Antivirus Ad-Aware Antivirus 11.0.4555.0\AdAwareService.exe
 Lavasoft Ad-Aware Antivirus Ad-Aware Antivirus 11.0.4555.0\AdAwareTray.exe
 Malwarebytes' Anti-Malware mbamscheduler.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

 

 

# AdwCleaner v3.014 - Report created 08/12/2013 at 21:28:00
# Updated 01/12/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Jason - JASON-PC
# Running from : C:\Users\Jason\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\8O5Y9UQM\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\blekko toolbars
Folder Deleted : C:\ProgramData\Search Protection
Folder Deleted : C:\Program Files (x86)\Toolbar Cleaner
Folder Deleted : C:\Users\Jason\AppData\LocalLow\adawaretb

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [Search Protection]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6C97A91E-4524-4019-86AF-2AA2D567BF5C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6C97A91E-4524-4019-86AF-2AA2D567BF5C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6C97A91E-4524-4019-86AF-2AA2D567BF5C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6C97A91E-4524-4019-86AF-2AA2D567BF5C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{6C97A91E-4524-4019-86AF-2AA2D567BF5C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{6C97A91E-4524-4019-86AF-2AA2D567BF5C}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{98279C38-DE4B-4BCF-93C9-8EC26069D6F4}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{6C97A91E-4524-4019-86AF-2AA2D567BF5C}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6C97A91E-4524-4019-86AF-2AA2D567BF5C}
Value Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{6C97A91E-4524-4019-86AF-2AA2D567BF5C}]
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\adawaretb
Key Deleted : HKLM\Software\adawaretb
Key Deleted : HKLM\Software\Toolbar Cleaner
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\adawaretb
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Toolbar Cleaner

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428

-\\ Google Chrome v31.0.1650.63

[ File : C:\Users\Jason\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [4428 octets] - [08/12/2013 21:26:43]
AdwCleaner[S0].txt - [4257 octets] - [08/12/2013 21:28:00]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [4317 octets] ##########

 

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.12.08.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16428
Jason :: JASON-PC [administrator]

12/8/2013 9:36:43 PM
mbam-log-2013-12-08 (21-36-43).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 223219
Time elapsed: 11 minute(s), 23 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Home Premium x64
Ran by Jason on Mon 12/09/2013 at 18:17:05.15
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\adawarebp

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\Users\Jason\appdata\local\adawarebp"
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 12/09/2013 at 18:32:14.52
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 



#6 jhayz

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Posted 10 December 2013 - 01:28 AM

McAfee Anti-Virus and Anti-Spyware  
Ad-Aware Antivirus

 

There are 2 protection softwares installed. Remove Mcafee by going to Add or Remove Programs then run MCPR to remove data completely MCPR

Remove outdated Java also by Add or Remove Programs and open/run, update Adobe Reader by Help menu.


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#7 quietman7

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Posted 11 December 2013 - 08:13 PM


Troubleshooting "Internet Explorer cannot display the webpage" errors
Troubleshooting Internet Explorer: Page Cannot Be Displayed
Troubleshooting Internet Explorer Issues in Windows 7
Reset Internet Explorer settings (all versions)

Using Java is an unnecessary security risk...especially using older versions which have vulnerabilities that malicious sites can use to exploit and infect your system.Although, Java is commonly used in business environments and many VPN providers still use it, the average user does not need to install Java software.
* Why You don't need Java
* W3Techs usage statistics and market share data of Java on the web
* Java: should you remove it?

I recommend just uninstalling Java if you don't use it.
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#8 goosehunter75

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Posted 11 December 2013 - 09:27 PM

Thanks everyone!  I'll give all of this a try!  Hopefully it gets everything back on track!



#9 quietman7

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Posted 12 December 2013 - 09:17 AM

Post back and let jhayz know your progress. I merely stepped in to offer some suggestions.
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#10 jhayz

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Posted 12 December 2013 - 07:49 PM

Just to add also to intermittent disconnection problems, if this happens also to different computers (please confirm), there is a chance that your modem, router modem or router, ISP itself depending on your setup is faulty.


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