Computer and Operating System info:
Intel® Core 2CU
32-bit Operating system
Windows Vista Home Premium, Service Pack 2
USB HP Keyboard model no: KU-0841
USB keyboards will not work once Windows starts on this desktop computer. Three different keyboards have been tried in all six of the USB porst but none are able to work. The keyboards work on other computers. USB ports do work with flashdrives and a USB mouse. When pressing F8 before windows starts the keyboard does work but once it gets to Windows regular and Safe Mode it no longer works. The Num Lock light will blink during start up and stays on once Windows starts but no other responses from the computer or on the keyboards.
Device Manager: HID Keyboard Device with a Yellow exclamaition point next to it.
Control Panel - Keyboard Properties:"Device Status: Windows cannot start this hardware device because its configuration (in the registry) is incomplete or damaged. (Code 19)"
-Tried to update driver and it says it the driver is already up to date. Through device manager I have uninstalled, disabled and enabled device.
-Disabled Driver Signature Enforcement.
-System restore but it does not give a date to before the issue started
-Run Slim Cleaner and CCleaner
-Tried three keyboards in all USB ports
Thank you for any help you can provide.
Mod Edit: Moved from Vista to Am I Infected - Hamluis.
Edited by hamluis, 15 December 2013 - 03:29 PM.
Moved from External Hardware to Vista - Hamluis.