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White screen during computer startup


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#1 mrakuma

mrakuma

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Posted 08 December 2013 - 02:14 AM

Hello, 

My computer has this problem, when I start the computer, it shows a Windows Error Recovery and gives me choices of recovery or start windows normally.

 

When I choose the recovery, it goes to 'windows loading files' then it went white for about 2 seconds and shut down automatically. The same thing happens for the second choice.

 

I'd tried pressing F8 or the 'ctrl-alt-del' but still doesn't work.

 

The last time I used which is about less than 24 hours ago, it works totally fine. It even shut downs normally. I don't know what the problem is. Please help me.



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#2 hamluis

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Posted 08 December 2013 - 03:14 PM

Do you have backups?

 

Is System Restore enabled?

 

System manufacturer and model?

 

Do you have a Win 7 install DVD?

 

Louis






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