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dell xps8100 - need ethernet card


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#1 donatello

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Posted 07 December 2013 - 10:38 PM

, Dell XPS8100 windows 7. Came home the other night and internet was a no go. Traced it to this computer since other computers are still internet functional. I tried rebooting, uninstalling/reinstalling driver, system restore - still no go. In device manager it states that it's functioning, but it isn't. I figured I would install a new Ethernet card and turn off onboard card. Thinking a pci Ethernet card (I prefer wired). Any suggestions???



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#2 Trakeen

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Posted 07 December 2013 - 11:50 PM

Do you see any message saying limited or no connectivity over your nework icon in the task bar, is there a red x over the icon, or does it just not show up?

 

If you open command prompt, but clicking start and typing "cmd" without the quotation marks and type "ipconfig" in the command prompt box that opens what is listed next to IPv4 or IPv6 address.

 

With a little more info we can find out if a hardware replacement will solve the issue or not.



#3 donatello

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Posted 08 December 2013 - 09:25 AM

I reattached a cables and fired the computer up so I could get the info. After letting system fully boot, I was puzzled by the missing "red X" on the network icon... I clicked on my FIREFOX icon and I HAVE INTERNET !!!   Thank you for responding Trakeen, I would have tossed a new part at this computer if you hadn't chimed in and had me fire up the computer for the info...  I know I'm in the wrong forum for this question, but can you point me in the direction of system info where the log files are so I can see why I had that issue. Maybe system security shut down port due to breach?   And much thanks again Trakeen!  



#4 Trakeen

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Posted 08 December 2013 - 11:05 PM

If you look under Administrative Tools in the Control Panel you'll see the Event Viewer.  Inside there your most likely spot to look would be under System.

 

Best I can really tell you without looking at the system.


Edited by Trakeen, 08 December 2013 - 11:06 PM.





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