Hi, I'm running Windows 7 64-bit (I think) and I cannot run Windows Updater or switch on Windows Firewall. On a possibly related note, Windows .NET framework refuses to install or work properly on my PC.
Windows Updater: When I attempt to check for updates the updater simply says that the "service is not running" I have been unable to turn the service on by any method I have tried. Whenever I run the inbuilt troubleshooter and recommended Microsoft Fixit files, they merely say they have either fixed the problem or not detected the problem. Sadly, this isn't the case as the problem has not been resolved at all. When I ran the troubleshooter recently, it provided a report which I have attached as a .pdf in the hope it may help lead to a solution.
Windows Firewall: The Firewall says is is 'Not running reccommended settings' and will not restore those recommended settings if I ever click the button to 'fix' the issue. If I open 'Windows Firewall with Advanced Security' the program merely states "there was an error opening the Windows Firewall with Advanced Security snap-in. The Windows Firewall with advanced security snap-in failed to load. Restart the Windows Firewall service on the computer you are managing. Error Code: 0x6D9
I have seen that these issues have been solved on this forum before without system resets and hope such a solution is possible for my computer.
Thanks for your time,